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Holiday Inn Melbourne on Flinders

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575 Flinders Lane, Melbourne, Victoria 3000, Australia
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Holiday Inn Melbourne on Flinders
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647 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed here a couple of nights for work in July. The rooms are spacious but the bathrooms had moldy tiles. The rooms are very close to elevator shaft and the lifts there are noisy. In-room cups for coffee had marks all over it. The place is very average and for similar price can find much better alternatives. Place needs to... More 

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear JAY D, Thank you for taking the time to share your thoughts and observations. Your feedback is very important and the voice of our guest is the best tool we have to make improvements in the quality of our product and service. Rest assured all your feedback has been passed onto the relevant departments to be reviewed. Thanks again... More 

Mansfield, UK
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel was fine overall. Nothing special but not much wrong. Good location for the CBD and for train travel as the Hotel is very close to Melbourne's main Southern Cross station (less than 5 minutes walk). The restaurant and bar are average but amenable. Overall good for a short stay at that end of town.

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear john-one, Thank you for taking the time to share your review. It is wonderful to hear that you had an overall good stay with us and found the location of our hotel convenient for your travels. Thanks again for your time. Kind Regards, Garry Beadel Hotel Manager More 

Sydney, New South Wales, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here twice now care of my employer for business purposes. Reception staff are very friendly, always greeting with a smile and accommodating. Bar staff are also friendly and provide great service not to mention make nice drinks at reasonable prices. Room service food is delicious and they are able to give an estimated time of how long it will... More 

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Jesse K, Thank you for taking the time to share your excellent review. I am thrilled to read that you are a return guest of ours and that we were able to exceed your expectations on both occasions. We look forward to welcoming you back in the future. Kind Regards, Garry Beadel Hotel Manager More 

Perth, Australia
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Only downside was they really don't go out of their way to recognise your status in the IHG Group by offering anything extra or special like some of their other Hotels do. Basic room with no view but was big enough with 2 double beds so ideal for a footy weekend. Breakfast was excellent. The option of self serve freshly... More 

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Kingbrian1, Thank you for taking the time to share your recent experience. It is wonderful to read that you enjoyed our breakfast offerings, particularly the juicing machine and the egg station. I do wish to apologize that we were not able to meet your expectations in regards to the IHG Rewards Club program, I will certainly pass on your... More 

Boston, United Kingdom
Level Contributor
141 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 1 week ago

My first trip to Melbourne with a couple of days to kill before the business part kicked in. I received a warm welcome from the reception staff and was quickly checked in and in my room. The view from the room was typical of Melbourne. Old buildings contrasted by new skyscrapers and a few construction cranes thrown in for free.... More 

Was this review helpful? Yes 1
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Nyamaropa, Thank you for taking the time to share you great review. I am pleased to read that you enjoyed you stay with us, particularly the service received from our team members and the offerings available at the buffet breakfast in Sirocco. We look forward to welcoming you back in the future and thanks again for your time. Kind... More 

Brisbane
Level Contributor
99 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

I like this hotel for business. Based at the Spencer St end of the city. The hotel foyer is clean, uncluttered and welcoming. Room was great. Clean, crisp, neutral tones and spacious. Great desk for working. Wonderful choice of pillows on the bed. I love a firm pillow and they can be hard to find - Holiday Inn has them.... More 

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear IrishAustralian, Thank you for taking the time to share your experience. It is wonderful to hear that you enjoyed your time with us. It is especially great to read that you enjoyed our firm pillows and room service options. We look forward to welcoming you back in the future and thank you again for your time. Kind Regards, Garry... More 

Perth, Australia
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for a 2 night stay on our way from LA to Perth. It was a nice hotel but not as central as we thought it was going to be. Bathroom could have done with a fix up although it was clean. Restaurant down stairs was nice but expensive.

Was this review helpful? Yes 1
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear rdmthwaites, Thank you for taking the time to share your experience. It is disheartening to know that we did not meet several of your expectations. Rest assured all your feedback has been passed onto the relevant departments to be reviewed. Thank you again for your time. Regards, Garry Beadel Hotel Manager More 

New Delhi
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A Quick short stay here, there was an issue with my booking as the intimation from my Travel agent had not reached the Hotel for some reason, this was quickly checked out and the guys at the reception were more than happy to accommodate me . Hotel is very well located in the heart of the city and recommend for... More 

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Varun1706, Thank you for taking the time to share your experience. I am pleased to read that you enjoyed your stay with us and found our hotel to be clean and comfortable as well as the location to be convenient for your travel needs. We look forward to welcoming you back in the future and thank you for the... More 

Bangkok, Thailand
Level Contributor
53 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Fabulous arrival and although i had booked on the ihg website with my member number reception had no record of member number but soon resolved. Sirocco dinner service very very good with attentive and very friendly staff and a top notch steak cooked to perfection with the 2 for 1 wine a bonus. Room was probably the worst one in... More 

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Matt H, Thank you for taking the time to share your recent experience. It is great to read that you enjoyed your dinner in Sirocco Restaurant, as well as the 2 for 1 wine offer. I would like to apologize about the noise from the function rooms. I will certainly pass on your feedback to the relevant team to... More 

rainbow, victoria,
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 29, 2015

We visited the restaurant attached to the holiday inn hotel in Spencer Street, Melbourne and were delighted with the friendly staff and fantastic generous portions of the meals. The steaks were perfectly cooked and the accompanying vegetables were a great variety and nicely presented. The ciders were a little bit pricey but still enjoyed by my husband.

Was this review helpful? Yes 1
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Susan K, Thank you for taking the time to share your recent experience. It is wonderful to read that you chose to experience Sirocco Restaurant and that we were able to exceed your expectations. I will certainly pass on your feedback to the entire Sirocco Team. Thank you again for your time and we hope to welcome you back... More 

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