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Holiday Inn Melbourne on Flinders

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575 Flinders Lane, Melbourne, Victoria 3000, Australia
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Holiday Inn Melbourne on Flinders
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625 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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Morwell, Australia
Top Contributor
114 reviews 114 reviews
31 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel has lots to offer. It has the most quiet rooms for a hotel. it has double glazed windows. I was here for business and the facilities are very good. I found all the staff were friendly. i recommend a veiw of south side when asking for a room. free WIFI for guests which was a bonus. No negatives... More 

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Aussieguy71, Thank you for taking the time to share your great review. It is wonderful to read that your enjoyed your stay with us due to our quite rooms and friendly team memners. It is also excellent to hear that you found no negatives while staying in our hotel. We hope to welcome you back to Holiday Inn Melbourne... More 

Gold Coast, Australia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed early March for the Avalon Airshow. You couldn't get a better location. Only a 5 minute walk away from Southern Cross Station and very close to the restaurants at South Bank, the Holiday Inn proved to be just so conveniently located. I arrived early around 10am and I was told my room was not yet ready (which I expected),... More 

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Hawkei787, Thank you for taking the time to share your excellent review. I am thrilled to read that you had an enjoyable time with us and that you would definitely stay with us again. I will most certainly be passing your feedback onto Vickie and our entire team. We all look forward to welcoming you back in the future.... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Awesome location !! We stayed here in December last year . Rooms were comfortable. Buffet breakfast was just about good. Staff was very friendly and helpful . Bar is very basic and cocktails are a little overpriced. But because of it's location i would overlook such small issues and stay there again !

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear 339pallavim, Thank you for taking the time to share your feedback with us. I am pleased to read that you enjoyed your time with us due to the location of the hotel and our comfortable rooms. I am pleased to let you know that since December we have launched a new cocktail menu. We look forward to welcoming you... More 

Auckland, New Zealand
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was fairly average. Shower installed over the bath. No supplies in mini bar, not even some bottle water. Good location but I do prefer the other end of Flinders Lane. Staff seemed friendly which was good.

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Mark S, Thanks you for taking the time to share your feedback. Your feedback is very important and the voice of our guest is the best tool we have to make improvements in the quality of our product and service. Rest assured all your feedback has been passed onto the relevant departments to be reviewed. Thanks again for your... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff were all very helpful and nice for the entire stay. One of the best customer service experiences we have ever had. From booking until check out. It was very refreshing and makes us want to go back. Only downfall was the breakfast. Coffee machine let us down both mornings. While the first morning staff made us an espresso,... More 

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Anneliese B, Thank you for taking the time to share your wonderful feedback. I am thrilled to read that you describe our customer service as ''outstanding'', a positive guest experience is something our staff takes great pride in, so we truly value your feedback. Whilst it is disheartening to read about your breakfast experience, rest assured I have passed... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

The only good aspect of this hotel is the location. Other than that the room was average. The beds were too hard. The bathroom was not very clean. There were stains on the carpet. I found the room quite noisy - could hear neighbouring rooms toilets and showers, and outside noises. Had dinner at the restaurant - wait staff very... More 

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Jodie C, Thank you for taking the time to share your feedback. We understand and apologize for the inconvenience you had experienced during your stay. Your feedback is very important and the voice of our guest is the best tool we have to make improvements in the quality of our product and service. Rest assured all your feedback has... More 

Newcastle, Australia
Top Contributor
84 reviews 84 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recent upgrade of reception and restaurant have updated the decor. Rooms are large and comfortable with a work desk. Valet parking is on-site, although $40 not bad value for the middle of the city. Breakfast is good and the small bar looks out to Flinders Lane and Spencer St. Great location if arriving from airport, via train or even driving.... More 

Was this review helpful? Yes 1
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Aussie_Steve36, Thank you for taking the time to share your feedback. We are glad to hear you found value and convenience in our valet service and enjoyed our breakfast offerings. Thanks again for the your time and we hope to welcome you back in the future. Kind Regards, Garry Beadel Hotel Manager More 

Ballarat, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Melbourne Holiday Inn with my two primary aged children over a weekend in Melbourne. Upon arrival the receptionist immediately engaged my children and gave them each a coloring pack. We had arraived in order to attend a footy game and we were running late so it was literially a quick sign in, dump our bags and... More 

Was this review helpful? Yes 1
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Naomi S, Thank you for taking the time to share your fantastic review. I am thrilled to read that upon arrival one of the first things our team members did was engage with your children and that we were still able to provide you with a quick and hassle free check in. It is also great to read that... More 

Perth, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms are neat and clean but after staying here for at least the past 10 years it is starting to look quite tired. Food is always quite good hear however they have removed the "take inn" option from room service which is a shame as the options are more limited now. Staff here are brilliant and its generally the... More 

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Leigh H, Thank you for taking the time to share your feedback. It is wonderful to read that you have been a return guest of ours for the past ten years and in this time you have always found our team members to be brilliant with no request being a problem. I am pleased to let you know that... More 

Ballarat
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Although it is sometime since I had stayed at this hotel since I had retired, the staff still have the same friendly nature that I had remembered. It is a great location and breakfast and the staff know how to look after its guests, still my 1st choice hotel for melbourne

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Stuart B, Thank you for taking the time to share your excellent review. I am so thrilled to read that we are still your first choice hotel to stay in Melbourne. It is very rewarding to know that even though you haven't stayed with us for some time, we still provide the same service you have come to expect.... More 

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