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Melbourne Short Stay Apartments at SouthbankOne

Certificate of Excellence
180 City Road | Southbank, Melbourne, Victoria 3006, Australia
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Melbourne Short Stay Apartments at SouthbankOne
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Ranked #15 of 104 Specialty Lodging in Melbourne
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Jim88up Newtownabbey, United Kingdom
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138 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • German first
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Newtownabbey, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Apartment was excellent, clean, welcoming and good value for money, albeit on arrival, it wasn't readily apparent where I had to go to collect my keys (No 187 on the other side of the road as it turned out). The limit of wifi time of around 20-25 minutes per day is so not in keeping with a 21st century accommodation,... More 

Was this review helpful? Yes
Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review

Dear Jim88up, Thanks for writing a review following your stay with us at our Southbank One property in July 2015. I'm pleased to read that you enjoyed your stay and your found the apartment to be of an excellent standard and good value for money. We offer a personalised check-in service for our Southbank One property whereby a staff member... More 

Chigwell
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago

I was very impressed with Melbourne short stay apartments. It had everything you needed and more. It was in a good location and quiet for a busy city. Rooms were clean and spacious. I would recommend anybody to stay here and you wouldn't be disappointed.

Was this review helpful? Yes
Melbourne04, General Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review

Dear Tanya D, Thank you for providing a glowing five star review of your stay with us this month, it was our absolute pleasure to welcome you to SouthbankOne. We truly appreciate you taking the time to leave your feedback as it helps us continue to deliver an outstanding guest experience. I am so thrilled to read that you rated... More 

Adelaide, Australia
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family recently booked a 2 bedroom apartment in Southbank One Melbourne for a combination show and shopping long weekend. The staff even before we arrived were very helpful I had logged into the Southbank One Apartments website and was immediately joined by their on line chat which was great to answer a few queries I had. When we arrived... More 

Was this review helpful? Yes 1
Melbourne04, General Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review

Dear Janet, Thank you for providing a five star review following your stay with us this month; it was our absolute pleasure to welcome you to SouthbankOne! We really appreciate you taking the time to leave your feedback. I am so pleased to read that you rated your stay with us so highly. It's great to hear that you enjoyed... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I thought these apartments were just ok. I was visiting the exhibition centre so the apartments were located well for that. The reception for check in and check out is located in another building 50m up the road which is inconvenient. They kindly offered to mind our luggage upon checkout. The rooms and amenities are about what you'd expect for... More 

Was this review helpful? Yes
Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review

Dear Lizziebits, Thank you for sharing your experience following your recent stay with us at our Southbank One property in July 2015. It's great to hear from our guests because it helps us to ensure that we keep delivering an outstanding guest experience. I am pleased to read that you found the location of our property perfect for your Melbourne... More 

Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter and I booked a 2 bedroom apartment (and had purchased an Entertainment Book giving us 25% off the best rate). We found check in quick even though there was a crowd of overseas visitors in the lobby. We were upgraded to a very spacious 3 bedroom apartment and it was absolutely fantastic with views of the city lights... More 

Was this review helpful? Yes
Melbourne04, General Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review

Dear happy-3-oz, Thank you for sharing your experience following your recent stay with us. It's great to hear from our guests because it helps us to ensure that we keep delivering an outstanding guest experience. We work hard to present our apartments to a standard where you can walk in the door and make yourself right at home. I'm very... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

Great accommodation check in easy and friendly, apartment was very clean and spacious, we had the two bedroom and two bathroom apartment, car parking very good and convenient, close to southbank and city, free WiFi would be good, would come back next time.

Was this review helpful? Yes
Melbourne04, General Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review

Dear James N, Thanks for taking the time to write a review following your stay with us at SouthbankOne this June. Hearing from our guests helps us continue to deliver the best guest experience possible. I'm thrilled to read that you enjoyed your stay and found the apartment to be spacious, clean and well located. Again, thank you for sharing... More 

Brisbane
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked a 2 bedroom apartment for a family of 4 with 2 bathrooms. Although reception is a short way away, they will meet you at the apartments. The staff were great and very helpful. The apartments are spacious and I thought the beds were excellent. We couldn't work out Foxtel, but did not ask either. Views of the city... More 

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Melbourne04, General Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review

Dear hasnoclue, Thanks for writing a review following your stay with us at SouthbankOne this June. I'm pleased to read that you enjoyed your stay and found the apartment to be spacious and comfortable. Again, thank you for sharing your experience and we look forward to welcoming you back to Melbourne Short Stay Apartments on your on your return trip.... More 

Lismore, Australia
1 review
3 of 5 stars Reviewed 5 weeks ago

Booked this apartment for my partners birthday in June through wotif. We never looked at their 'proper' website as wotif provided us with all the information we needed in an email. When we got there at 5pm we were told because we are 20 we needed to pay a $500 bond as we aren't over 25. Okay cool? This information... More 

Was this review helpful? Yes
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 19, 2015

Came into town for State of Origin. We had the 2 bedroom room plus study with a single bed. So slept 5. Ensuite on the main bedroom and a separate bathroom for everyone else :) We were located on the 9th floor. Pool and gym below us. Room is cozy and clean. No problems with anything !! Linen was clean... More 

Was this review helpful? Yes
Melbourne04, General Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review

Dear DotzRena, Thank you for providing a five star review following your stay with us this month; it was our absolute pleasure to welcome you to SouthbankOne! We really appreciate you taking the time to leave your feedback. I am so pleased to read that you rated your stay with us so highly. It's great to hear that you found... More 

Greater Canberra, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 17, 2015

We travelled to Melbourne for the international jazz festival. The location of the short stay apartment was fabulous! Walking distance to Hamer Hall and the Maulthouse Theatre; and of course, Southbank, the art gallery and even the lanes of Melbourne where there is great coffee including the quirky Jungle Juice (best coffee we had in Melbourne!). The apartment was clean,... More 

Was this review helpful? Yes 1
Melbourne04, General Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review

Dear Anne B, Thank you for providing a glowing five star review of your stay with us this May, it was our absolute pleasure to welcome you to SouthbankOne! We truly appreciate you taking the time to leave your feedback as it helps us continue to deliver an outstanding guest experience. I am so thrilled to read that you rated... More 

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