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Citadines on Bourke Melbourne

#32 of 158 Hotels in Melbourne
Certificate of Excellence
Hotel website
131-135 Bourke Street, Melbourne, Victoria 3000, Australia
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Best prices for: 1 room 1 guest
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Citadines on Bourke Melbourne
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1,206 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Citadines on Bourke Melbourne
See the most recent reviews
Dubai
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 13, 2012

This hotel is well positioned, but very basic. I wasn't at all impressed that I was given a key to somebody else's room. Made me feel a little unsafe when I then was given the right room that somebody might walk in on me!

Was this review helpful? Yes 2
Bryan L, Manager at Citadines on Bourke Melbourne, responded to this review

Dear Sir/Madam, Thank you for making Citadines on Bourke Melbourne Apart'Hotel your "home away from home" during your recent visit to our beautiful city. We were pleased to hear that our location perfectly suited your needs. At the same time, we were concerned over the error which resulted in the wrong key being issued to you. We have addressed this... More 

Perth Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 13, 2012

We are visiting for a football and sitseeing weekend. Because we are 5, we are limited for choice. The apartel as they call it is perfect and the location could not me better. Tram outside the front door and train station one block away. The apartment is cleaned perfectly and very well fitted out. The kitchen is perfect for breakfasts... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 9, 2012

The apartments are affordable and it gives you a great view of the city (on the higher floors). the rooms are clean and are of a great size. the location is central on bourke street and is on walking distance to almost anywhere in the city. there is also a tram station directly outside the hotel for those who are... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 9, 2012

We stayed in a 2 bedroom apartment on the 25th floor for a girls weekend away. 1 room had a king size bed and the other 2 singles. The apartment was spacious and clean with a nice view of the city. Location was perfect with many restaurants and bars close by. My sister left a pair of shoes behind and... More 

Was this review helpful? Yes 1
Perth Couple
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 3, 2012

Just completed three day stay at this hotel. Location was unbeatable, plenty of places to eat nearby and tram stop right out front door. Close to all shops and centre of city easy to walk to. Staff were pleasant, friendly and keen to help. Went to a great Indian restaurant up the top of Bourke St, (Red Pepper) before we... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 2, 2012

Just checked in today. The size of the room is spacious enough but the room stinks. Convenient location. The view of the studio deluxe is facing some office building which is so closed to the apartment. Not impressed.

Was this review helpful? Yes 2
Management response:

Dear Sens_it, Thank you your recent feedback, and for choosing Citadines on Bourke Melbourne as your “home away from home”. While we are delighted that our location was suitable to your needs, though we are sorry for the unfortunate odour, which we have since investigated and rectified. Due to our central location in the city centre, we are inevitably surrounded... More 

Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2012

2 Bedroom apartment on the 25th floor was spacious for our family of 5. A simple quiet room with a cool city view and best of all - the location. Only 'hiccup' was the heater in master bedroom was not working. Anton the handyman tried to fix it for a while but to no avail. Eventhough it was a Sunday... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 30, 2012

We got to this hotel via wotif mystery deals and couldn't be happier!!! This exceeded our expectations and was like a mini apartment! Everything was modern and had all essentials including iPOD dock. It was great to have the kitchenette however, with a short two days we preferred to be dining out the whole time. Location was great walking distance... More 

Was this review helpful? Yes 2
Melbourne, Australia
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 26, 2012

Is definitely only 4 star but what you get is great. Furniture is IKEA like but is very practical. If you are looking for antique or high-end quality you won't like it, but if you want practical furniture, great location for great value, this is a great choice. the indoor heated pool and gym are fantastic.

Was this review helpful? Yes 2
Brisbane
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed June 25, 2012

I am so very happy I choose Citadines on Bourke. I booked a 2 bedroom executive apartment as we are a family of 3 adults travelling together and as we were staying for 6 nights we wanted a hotel with a little more space. Citadines were having a special at the time "stay 2 nights get third free", so our... More 

Was this review helpful? Yes 1
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