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Citadines on Bourke Melbourne

#30 of 172 Hotels in Melbourne
Certificate of Excellence
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131-135 Bourke Street, Melbourne, Victoria 3000, Australia
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Citadines on Bourke Melbourne
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Citadines on Bourke Melbourne
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1,097 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (313)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1097)
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    (235)
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There are newer reviews for Citadines on Bourke Melbourne
See the most recent reviews
Christchurch, New Zealand
Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 27, 2012

4 ladies 25 flights up fab apartment clean tidy and ideal for shopping and restaurants easy parking at the rear of Bourke and friendly staff We asked for 4 single beds got 2 but realised i had booked 2 singles and staff very kindly changed to 4 singles that evening great stay

Was this review helpful? Yes 1
Maidenhead - UK
Top Contributor
81 reviews 81 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 26, 2012

A great place to base yourself whether it is for business or pleasure. The hotel is in walking distance from almost anywhere in downtown, surrounded by lots of places to eat, drink, relax or do business. The room was clean, a good size and (best of all) very quiet. Breakfast was provided in the Japanese restaurant linked to the hotel... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed July 21, 2012

My first impressions were good. Check-in staff are friendly and helpful. However, while the reception area is well furnished, this does not extend to the apartments which appeared cheaply constructed with tired furniture. The carpet was badly stained, the bathroom walls were grubby, the couch stained and rigidly uncomfortable and desk chair wobbly and plastic. The bed, however, was very... More 

Was this review helpful? Yes 3
Bryan L, Manager at Citadines on Bourke Melbourne, responded to this review

Dear Sir/Madam, Thank you your recent feedback, and for choosing Citadines on Bourke Melbourne as your “home away from home”. We share your disappointment concerning the standard of housekeeping regarding the room in which you stayed, and your comments have been shared with our Housekeeping Manager for immediate rectification. The dispenser toiletries were introduced to reduce our environmental footprint substantially... More 

Sydney, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 18, 2012

Stayed here for four nights and was very impressed by the location, friendly staff, and hotel room! We were able to walk easily all over the CBD and the tram stop outside proved very convenient. The only issue we had was with the room keys which we had to get replaced as they didn't work in the lift. Next time... More 

Was this review helpful? Yes 3
Adelaide, South Australia, Australia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 15, 2012

Modern & clean apartment. Good value. Excellent location, close to shops & restaurants, Tram & taxi out the front. Pleasant & friendly staff. We had a room on 20th floor, good views, because we were high up, ther was no noise from traffic, sirens & rubbish trucks in a big city! Comfy bed too.

Was this review helpful? Yes 2
Dubai
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 13, 2012

This hotel is well positioned, but very basic. I wasn't at all impressed that I was given a key to somebody else's room. Made me feel a little unsafe when I then was given the right room that somebody might walk in on me!

Was this review helpful? Yes 2
Bryan L, Manager at Citadines on Bourke Melbourne, responded to this review

Dear Sir/Madam, Thank you for making Citadines on Bourke Melbourne Apart'Hotel your "home away from home" during your recent visit to our beautiful city. We were pleased to hear that our location perfectly suited your needs. At the same time, we were concerned over the error which resulted in the wrong key being issued to you. We have addressed this... More 

Perth Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 13, 2012

We are visiting for a football and sitseeing weekend. Because we are 5, we are limited for choice. The apartel as they call it is perfect and the location could not me better. Tram outside the front door and train station one block away. The apartment is cleaned perfectly and very well fitted out. The kitchen is perfect for breakfasts... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 9, 2012

The apartments are affordable and it gives you a great view of the city (on the higher floors). the rooms are clean and are of a great size. the location is central on bourke street and is on walking distance to almost anywhere in the city. there is also a tram station directly outside the hotel for those who are... More 

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
88 reviews 88 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 9, 2012

We stayed in a 2 bedroom apartment on the 25th floor for a girls weekend away. 1 room had a king size bed and the other 2 singles. The apartment was spacious and clean with a nice view of the city. Location was perfect with many restaurants and bars close by. My sister left a pair of shoes behind and... More 

Was this review helpful? Yes 1
Perth Couple
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 3, 2012

Just completed three day stay at this hotel. Location was unbeatable, plenty of places to eat nearby and tram stop right out front door. Close to all shops and centre of city easy to walk to. Staff were pleasant, friendly and keen to help. Went to a great Indian restaurant up the top of Bourke St, (Red Pepper) before we... More 

Was this review helpful? Yes 1
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