We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Citadines on Bourke Melbourne

#30 of 172 Hotels in Melbourne
Certificate of Excellence
Hotel website
131-135 Bourke Street, Melbourne, Victoria 3000, Australia
Special Offer
Advance Purchase
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Citadines on Bourke Melbourne
Professional photos View all
Browse nearby
Citadines on Bourke Melbourne
Share an Experience

1,098 reviews from our community

Traveler rating
    487
    461
    107
    28
    15
See reviews for
196
387
61
191
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (313)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1098)
  • Mar-May only
    (236)
  • Jun-Aug only
    (253)
  • Sep-Nov only
    (301)
  • Dec-Feb only
    (308)
All months
There are newer reviews for Citadines on Bourke Melbourne
See the most recent reviews
Adelaide, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 13, 2013 via mobile

Firstly I want to mention free Wi-Fi!!!! Like a great Score, started January 2013!!! I'm a regular jet setter who stays at 5 star hotels or resorts but none of them have offered free Internet use. It was exciting to see here. The Wi-Fi was very slow so go downstairs and use one of their 3 Computers. A group of... More 

Was this review helpful? Yes 2
Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 10, 2013

My husband and I stayed here for 5 nights early January and thought it was great. Fabulous location with the tram virtually outside the door and only a few minutes walk to the mall. Parliament train station is literally around the corner and China town is only a street away. We stayed in a Studio Executive room on the 20th... More 

Was this review helpful? Yes 1
Hong Kong, China
Contributor
19 reviews 19 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 9, 2013

The family and I stayed for almost a week. We loved the location and whilst the hardware is great, the soft ware even better. Was the first time on holidays in Melbourne for us so we need a lot of help. The front desk staffs were not just really professional but also went out of their way to help. They... More 

Was this review helpful? Yes
Melbourne
Top Contributor
53 reviews 53 reviews
48 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 8, 2013 via mobile

Always clean, with well-presented rooms. Good sized showers, but bathroom a bit unusual, as the basin / vanity outside in the main bedroom, not with the shower and toilet. Staff friendly and helpful. Room service only goes to 10pm, which is disappointing. Ask for a king-bedded room on a high floor.

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 6, 2013

I stayed at Citadines for three nights in early January with my partner and we both loved it. We stayed in a Studio Executive room on the 20th floor and it was spacious and very modern. We never heard any noises from the adjacent rooms - they were either empty or the walls are heavily sound proofed. Either way we... More 

Was this review helpful? Yes 4
Melbourne, Victoria, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 3, 2013

My husband and I stayed on 14th floor of this hotel for new year's eve. It was wonderful. The room was very spacious and the shower was huge! The kingsize bed was a wondful surprise, as was how comfortable it was. Pillows are usually an issue with my husband, but he was very happy to find that they were luxurious... More 

Was this review helpful? Yes 2
Bryan L, Manager at Citadines on Bourke Melbourne, responded to this review

Dear Bernadette C, Thank you for choosing to welcome the New Year with us at Citadines on Bourke Apart'Hotel. Please allow me to take this opportunity to thank you for the positive feedback that you have given to our team. Your valued compliments is definitely an encouragement to all of us and will help us in staying continuing to deliver... More 

Gosford, Australia
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 3, 2013

I booked a room with king size bed for 5 nights in late December. Upon arrival booking in was easy no problems. When I checked out my King bed, I found that it was in fact 2 singles pushed together creating a substantial ridge in the middle. I raised this with the front desk and was told that all hotels... More 

Was this review helpful? Yes
Bryan L, Manager at Citadines on Bourke Melbourne, responded to this review

Dear David S, Thank you for your recent patronage, and for your feedback. Please be advised that the bedding in our Studios offers a choice of either a queen-size, or a king, which, as you have mentioned, is a "king split", formed by joining two single beds. To ensure the comfort of our guests, the joint is covered by a... More 

Melbourne, Victoria, Australia
1 review
5 of 5 stars Reviewed January 3, 2013

We stayed 31 December 2012-New years eve. We enjoyed our stay, executive studio room was excellent and lots of facilities. Amazing view of the city, the pool, sauna and gym were amazing. We cooked breakfast and they have a quality non stick pots and pans allocated. My son appreciated the staff around the floors, he mentioned that they were very... More 

Was this review helpful? Yes
Kingscliff, Australia
2 reviews
4 of 5 stars Reviewed January 3, 2013

Very central can walk to everything. Clean good size apartments. Staff friendly and helpful and facilities great. The kitchen was well equipped with everything you would need if you wanted to stay in and cook. We didn't cook at all we love exploring Melbourne's lane ways and beautiful restaurants. We stayed for four days and walked everywhere as the location... More 

Was this review helpful? Yes
wollongong
Top Contributor
60 reviews 60 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 3, 2013

We stayed in a two bedroom apartment in September for the AFL Grand Final. The apartment building is new and the apartments nice and modern. The reception was helpful and checkin was easy. I would stay here again. The location is convenient to everything you need in Melbourne.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

719 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (333)
Viewed
Pool/beach area (9)
Viewed
View from room (47)
Viewed
Bathroom (41)
Viewed
Room/suite (122)
Viewed
Hotel & grounds (17)
Viewed
Dining (10)
Viewed
Family/play areas (1)
Viewed
Other (86)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (359)
Viewed
Amenities (25)
Viewed
Deluxe Studio (28)
Viewed
Executive Studio (32)
Viewed
One BEdroom Deluxe Apartment (34)
Viewed
One Bedroom Executive Apartment (33)
Viewed
Pool (33)
Viewed
The Hotel (53)
Viewed
Two Bedroom Deluxe Apartment (54)
Viewed
Two Bedroom Executive Apartment (67)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Pool/beach area (2)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (2)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question