We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Citadines on Bourke Melbourne

#30 of 172 Hotels in Melbourne
Certificate of Excellence
Hotel website
131-135 Bourke Street, Melbourne, Victoria 3000, Australia
Offers & Announcements
Advance Purchase
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Citadines on Bourke Melbourne
Professional photos View all
Browse nearby
Citadines on Bourke Melbourne
Write a Review

1,127 reviews from our community

Traveler rating
    498
    477
    109
    28
    15
See reviews for
201
403
62
195
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (323)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1127)
  • Mar-May only
    (265)
  • Jun-Aug only
    (253)
  • Sep-Nov only
    (301)
  • Dec-Feb only
    (308)
All months
Canberra, Australia
Senior Contributor
21 reviews 21 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I really had no idea what to expect on arrival but the front service staff went out of their way to be extra helpful and friendly and when we saw the room I was quite impressed for what we had paid. Generous room, comfy beds, daily room servicing - it was great! The pool and sauna were a nice addition... More 

Was this review helpful? Yes
Sydney
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent location, good amenities and great view. Our two bedroom apartment on the top floor had all we needed for a short stay in Melbourne. The stand out was the service from the warm greeting and efficient service - thanks Charlie- to every staff member we met. Will definitely choose again and for business trips,

Was this review helpful? Yes
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear MillySydney, Thank you for taking the time to share your kind review with our TripAdvisor community. We are very happy to read you thoroughly enjoyed your time with us and were impressed with our central location and fully-equipped apartments. We agree, the view from the 25th is beautiful! It will be a pleasure to share your praise with Charlie... More 

England
Top Contributor
80 reviews 80 reviews
47 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Citadines is well located for China Town and shopping. There are lots of good restaurants/eateries within walking distance. The hallways are sparse but the room was clean, well equipped and had wonderful views over Melbourne. There are washing/drying facilities on each floor. The cost is 10 dollars for a wash/dryer. There was very little information in the room regarding... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

From the street, it has no presence. A small glass door leading to the lobby/reception area, and narrow hallways on the floors. Views from the rooms (at the 6th floor anyway) are ordinary due to its location (centre of the city next to other high rise buildings), but its this that makes this an ideal place to stay if planning... More 

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Hammer T, Thank you for sharing feedback on your recent stay at Citadines on Bourke with our TripAdvisor community. We apologise your first impression of Citadines did not meet your expectations but are pleased that you enjoyed the rest of your stay and felt out Apart'hotel was value for money. It is also wonderful to read that that you... More 

Queensland
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

Had the bedside alarm go off at midnight which wasn't ideal with a 5am wakeup for work. Obviously set by the previous guest and not changed by housekeeping no biggie things happen. What amazed me was the response on checkout. I advised the person at front desk on checkout and that they need to have someone reset the alarm and... More 

Was this review helpful? Yes
County Dublin, Ireland
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

I am about to check out after a very pleasant five night stay here at Citadines. Location: very central, right smack in the middle of the CBD and only two blocks from the middle of Swanson Street and Chinatown. Less than a 10 minute walk from Flinders St Station and Federation Square. The tram stops just right in front of... More 

Was this review helpful? Yes 3
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear fuzzy0duck, Thank you for taking the time to provide us with your review on Citadines on Bourke Melbourne. It's wonderful to read that your first experience at our Apart'hotel lived up to your expectations and you thoroughly enjoyed your stay with us. We are also happy to read our Guest Service and Housekeeping Teams made such a positive impression... More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for two nights on a weekend with my sister. It was a one bedroom apartment plus a rollaway bed. What amazed me was the size of the place, a huge living / lounge room plus a kitchen and large bathroom in addition to the large bedroom. The rollaway bed was really comfy and was made up really well.... More 

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear JackOMahony, Welcome back! Thank you for taking the time to let us know about your return stay at Citadines. It is lovely to hear you were impressed with the spacious design of our one-bedroom apartment and felt you had everything you needed for a comfortable stay. We feel very fortunate to be located in the heart of the city,... More 

perth
Top Contributor
74 reviews 74 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great place, really nothing to fault here, if somebody does have whinge about something, just look at the ratings, price is reasonable , very central ,nice rooms, nice staff, clean, 24 hr reception, the big winner, free wi fi, which we found to be very fast, also the pool is very nice, if you fancy an early morning dip, would... More 

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear chefcruiser, Thank you for sharing feedback on your recent stay with us, it is wonderful to read you thoroughly enjoyed all areas of your stay, from our clean and comfortable apartments to our friendly Guest service Team. We agree, a morning dip in our heated pool is a wonderful way to start the day! We hope if you are... More 

Bloomfield, New Jersey
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel/apartment was great and the location was right in the center of the Melbourne (CBD). If you want to see the heart of the city, this is the hotel to be at. Restaurants, cafes, shopping centers, the train all within 2-5 block radius. The room itself was very comfortable and nestled up on the 15th floor. We loved walking... More 

Was this review helpful? Yes
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear EleazarDeGraciaJr, Thank you for taking the time to share your recent stay at Citadines on Bourke Melbourne with our TripAdvisor community. We are delighted to read that you would recommend our Apart’hotel to people travelling to Melbourne and felt our facilities were perfect for your needs. It is also lovely to read you felt at home with us and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

725 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (339)
Viewed
Hotel & grounds (18)
Viewed
Room/suite (125)
Viewed
Bathroom (42)
Viewed
Pool/beach area (9)
Viewed
View from room (47)
Viewed
Dining (10)
Viewed
Family/play areas (1)
Viewed
Other (87)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (359)
Viewed
Amenities (25)
Viewed
Deluxe Studio (28)
Viewed
Executive Studio (32)
Viewed
One BEdroom Deluxe Apartment (34)
Viewed
One Bedroom Executive Apartment (33)
Viewed
Pool (33)
Viewed
The Hotel (53)
Viewed
Two Bedroom Deluxe Apartment (54)
Viewed
Two Bedroom Executive Apartment (67)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Room/suite (7)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question