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Citadines on Bourke Melbourne

#31 of 170 Hotels in Melbourne
Certificate of Excellence
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131-135 Bourke Street, Melbourne, Victoria 3000, Australia
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Citadines on Bourke Melbourne
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Citadines on Bourke Melbourne
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1,164 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (330)
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1 review
5 of 5 stars Reviewed yesterday NEW

Lovely place to stay clean warm rooms serviced daily. Fast lifts close to our room. Very close to restaurants and shops. Trams just outside of building. The breakfast was delicious and the staff were always helpful and friendly. We will definitely be staying at The Citadines again.

Was this review helpful? Yes
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Great location. right in town. Arrived late due to flight delays. A lady called Jaimelee checked me in, she was great with check-in. Brisk yet friendly, didn't keep me waiting and had me to the room in no time. Room was nice. toaster & kettle were great, didn't get time to use the other utilities. Bed was comfy, would have... More 

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Brisbane, Australia
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

A quality serviced apartment at a convenient location. The room was spacious, clean and kitchen well-equipped, plus it's nice to see that both the room and furniture were also in relatively new condition. Makes a fantastic base to explore Melbourne. Free wi-fi is fantastic!

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Second time at staying at Citadines and once again enjoyed my stay, great staff and location, highlight was being upgraded beautiful apartment . This accomadation is in a perfect position in Melbourne easy access to everything, will definitely be back when visiting Melbourne

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Perth, Australia
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We are an older couple (in our late seventies). We holidayed for ten nights in a delightful apartment on the tenth floor. The room was really large, comfortable and well appointed. We enjoyed the light and the view. We appreciated the kitchen facilities and had breakfast in the apartment every day, as well as some evening meals. The reception staff... More 

Was this review helpful? Yes 1
Ballarat, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a couple of days when sightseeing around Melbourne. Perfect location with easy access to shops, restaurants and bars. Tram stop in front of building which runs straight to Spencer St Station for trains, coaches and bus to airport. Clean, quiet with friendly staff. Totally recommend!

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Thalwil, Switzerland
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

The good: great location. Close to china town. Tram stop in front of the door. Room is spacious and the little kitchen well appointed but there is no washer dryer in the room. The bad: although my room was on the 8th floor it had a view of a brick wall about 3 meters from my window. Made the room... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

An absolutely beautiful hotel The staff are friendly and helpful Highly recommend this place to everyone Central to everything Collin st alleys Shopping centers And free tram right at the door Cannot fault this place. will definitely be staying here on my next trip to Melbourne

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Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Shareith N, Thank you for sharing your recent stay at Citadines on Bourke with us. It is a pleasure to read that you found our Apart’hotel had everything you need and more for you daughters belated 18th birthday. We strive to provide excellence in customer service and it is our pleasure to read that our staff provided you with... More 

Fernie, Canada
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Situated on one of the main tram routes in the free travel zone of the city this hotel is well placed to view all the sites. It is an short walk to Fed Square. The hotel is a clean comfortable city centre apartment hotel. The staff were very helpful in booking an excursion to see the little penguins. Not a... More 

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Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Bill1951_10, Thank you for taking time to provide Citadines with a review of your recent stay; it is a pleasure to read that you found our staff friendly and helpful. We agree, having the free tram zone within such close vicinity is great for our guests to be able to explore this wonderful city of ours. We hope you... More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Citadines has a really good location, the room was clean & well appointed with a nice big window and a decent kitchen area. The staff were all pleasant. Overall I was really happy with the place but my only gripe was that the bathrooms need a bigger bench!

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Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Lissiez, Thank you for taking the time to share feedback of your recent stay with us at Citadines. We agree that our location is very central within Melbourne CBD. It is a pleasure to read that you enjoyed our rooms and found our Guest Service Team pleasant to deal with and we certainly appreciate your feedback on our bathrooms,... More 

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