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All 170 Melbourne hotels

Citadines on Bourke Melbourne

4.5 of 5 Hotel   |   131-135 Bourke Street, Melbourne, Victoria 3000, Australia
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Ranked #31 of 170 hotels in Melbourne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
Kelly C Sydney, Australia
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902 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
Date | Rating
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English first
Sydney, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed today NEW via mobile

We have a few hotel choices for work but I always choose here. The rooms are clean and airy (although beds occasionally soft) and the gym and pool area is fantastic. My last stay involved a conference on site and the food and attention was really great. Always a pleasure to stay here. Central to everything too.

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Perth, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for 3 nights and we loved it. Check in was very quick and Chris who dealt with us was very helpful and courteous. We were given a room on the 23rd floor and I have to say that the view of the Melbourne sky line was just awesome! The room itself was very neat, tidy and super... More

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Gold Coast, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We went to Melbourne to see Les Mis, this hotel is literally just around the corner from Her Majesty's Theatre and easy walk to Chinatown, Bourke St Mall and a Tram Stop virtually at the front door. The room was reasonably clean and well appointed and the staff were really friendly and helpful. We were in room 1913 which had... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was my second stay at Citadines and again it was a pleasure to stay at. Staff were courteous and helpful, price was right and location excellent. I don't know why but also got free upgrade very nice touch. We'll be back and would strongly recommend to all.

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is great. We stayed in a 2 bedroom, 2 bathroom apartment and it was certainly big enough. We were on the 24th floor and had fantastic views. The check-in was smooth and friendly. The front desk is very good. The beds were not as we requested (two doubles) and were being rearranged as we entered the apartment which... More

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Rare_Pearl, Thank you for sharing your Citadines on Bourke experience with our TripAdvisor community. We are happy to read that you enjoyed the central location of our Apart'hotel and were pleased with the facilities available in our fitness corner. We are sorry to read that your bedroom set-up was not as requested on arrival, though are we happy to... More

Melbourne, Australia
Contributor
18 reviews 18 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

4 of us stayed here for a girls weekend for a hens night. The 2 bedroom apartment is spacious with 2 bathrooms which was great! Beds were very comfortable. We were put on the top floor which meant out view was amazing. Always nice to have a kitchenette with the basics. Staff are friendly. Check in and check out were... More

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear LisaS213, Thank you for taking the time to let us know how your recent girls weekend went at Citadines. It is indeed helpful having the extra bathroom in our two-bedrooms to assist when we have four guests staying in them and we are pleased you enjoyed your time with us. We agree, the view from the top floor is... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The location is great and that is the only good thing we find. We requested for 2 single bed instead of a king size and was literally given a tiny single each!!! Considering the price we paid and the room size, there is plenty of space to fit 2 king singles. Room is fairly clean, but the toilet has stain... More

Was this review helpful? Yes 1
Bryan L, Manager at Citadines on Bourke Melbourne, responded to this review

Dear CXristine, Greetings from Citadines Melbourne, and thank you for your recent stay with us, and for sharing your experience with the Tripadvisor community. I am puzzled regarding your comments about the twin bedding, as our single beds are in fact king singles in all room categories except the 2-bedroom Deluxe apartments. I would be most grateful if you would... More

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Citadines on Bourke St lived up to its expectations....brillant location with easy access. The staff were most welcoming and obliging (after check out we could leave our luggage there for a few hours before departure). The rooms were suitable with spacious bathrooms and clean...also very quiet. There was 4 of us sharing two bedrooms and it all worked very well.

Was this review helpful? Yes 3
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear JMD622014, Thank you for taking the time to provide us with your review on Citadines on Bourke Melbourne. It's wonderful to read that your first experience at our Apart'hotel lived up to your expectations and you thoroughly enjoyed your stay with us. We are also happy to read our Guest Service Team made such a positive impression on you,... More

Brooklyn, NY
Contributor
15 reviews 15 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We enjoyed our stay at Citadines. The location was really terrific, right in the middle of things, easy to walk everywhere. We had a one bedroom and it was plenty big for our family of three. The kitchen had everything we needed and we used the laundry facilities (we found out the hard way that one dryer wasn't working but... More

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Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear bsawg, Thank you for taking the time to let us know about your recent stay. It’s wonderful to read you had a comfortable stay with us at Citadines and your family enjoyed our central location and spacious apartments. We agree, the showers in our One-Bedroom apartment are quite spacious, and the perfect way to warm up after exploring chilly... More

Hamilton, New Zealand
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location that's for sure. We asked for a quiet room when booking and when we arrived we were put next to the lift...we were shifted. Room was ok, carpet was dirty and no view even thou we were on 17 floor, in fact no sun at all, good heating system however. Main gripes were servicing of the room. The... More

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear di k, Thank you for taking the time to share your stay at Citadines with our TripAdvisor community. We are pleased to read that you enjoyed our central location to Melbourne's theatre precinct. We are disappointed however that you found your apartment did not meet your expectations. We are very sorry to read your bathroom amenities had not been... More

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Additional Information about Citadines on Bourke Melbourne

Address: 131-135 Bourke Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Citadines on Bourke Melbourne 4.5*
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Also Known As:
Citadines On Bourke Melbourne Hotel Melbourne

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#31 On the Beach Hotel in Melbourne #31 Luxury Hotel in Melbourne #31 Romantic Hotel in Melbourne #34 Family Hotel in Melbourne #36 Business Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Citadines on Bourke Melbourne, in the heart of the city's CBD, offers access to major business and financial offices as well as many world-renowned restaurants, entertainment areas, shopping districts and theatres. Designed for international and domestic travellers on business or leisure, each vibrant apartment has modern amenities along with access to the business corner and fitness corner for efficiency and convenience. Explore Melbourne and relax in the privacy and comfort of your Apart'hotel. ... more   less 
Number of rooms
380

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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