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All 171 Melbourne hotels

Citadines on Bourke Melbourne

4.5 of 5 Hotel   |   131-135 Bourke Street, Melbourne, Victoria 3000, Australia
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86%
Ranked #31 of 171 hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Karenjcupit Hobart, Australia
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879 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
Hobart, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Straight away great help from Charlie at the front desk, got a room on the 17th, floor, just missed looking into a building and had a great view of the Melbourne skyline, near the lifts but barely heard anything from inside or outside, had an executive studio, they're quite big, great little kitchen, best mirror and lighting ever to do... More

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed in this modern apartment/hotel located in central Melbourne a couple of times. The bedrooms are well furnished contemporary and clean. BUT they are quite small. Well equipped with small kitchen, OK for a quick a snack but not really geared for cooking a substantial meal. The Air Con (which is needed in February) was good and quite.... More

Was this review helpful? Yes 1
Hong Kong, China
1 review
4 of 5 stars Reviewed 6 days ago NEW

The appartment was so great in a way that with good location and confortable room. We booked a studio apartment for 4 nights. The room was spacious and clean! It was over my expectation. I look forward to my next visit to this apartment.

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Harare
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The Citadines is in the heart of the CBD, next to Chinatown, and surrounded by small eateries and plenty of shopping opportunities. The apartments are well equipped for short stays, and a japanese restaurant on the ground floor is linked to the hotel for those opting for room with breakfast. Customer service however was rather disappointing, with little effort made... More

Was this review helpful? Yes 1
Bryan L, Manager at Citadines on Bourke Melbourne, responded to this review

Dear Afrizim, Thank you for your recent stay with us, and for sharing your insights. I would be most grateful if you would contact me at bryan.loh@the-ascott.com with the specifics relating to your comments concerning our customer service. We pride ourselves on careful stewardship of our resources. To that end, it is disappointing to hear of the lapse by a... More

Sydney
Top Contributor
141 reviews 141 reviews
20 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago

The Citadines Apartment Hotel is located in Bourke Street Melbourne, a short walk to the Bourke Street Mall. Citadines is a member of The Ascott Hotel chain. Visiting Melbourne for a five night stay to see Les Miserable I was impressed with the level of customer service we received at check-in. The staff were extremely pleasant, informed and welcoming. We... More

Was this review helpful? Yes 1
Bryan L, Manager at Citadines on Bourke Melbourne, responded to this review

Dear missskybird, Warm greetings from Citadines Melbourne, and thank you for taking the time and effort to comment on your recent stay. I am delighted that our friendly Guest Service team took such good care of you, while our superb central location and comprehensive fitness facilities were perfect for your needs. Within the 2-bedroom apartment category, we offer a choice... More

Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have stayed at the Citadines a number of times for work and also when holidaying. I find it very good if I will be staying in Melbourne for more than a day or two - each of the units has a well equipped kitchen (with implements) and is designed more like an apartment than a hotel. I find this... More

Was this review helpful? Yes 1
Horsham, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights with a group of friends and we were thoroughly impressed; super clean, quiet, room to move and catch up. Walking distance to everything in the city, super helpful staff. Also left a ring in the bathroom and had it returned!! Well done.

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Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Joanne M, Thank you for sharing your Citadines experience with our TripAdvisor community. It's wonderful to read that you and your friends enjoyed your stay and felt our central location and spacious apartments perfectly suited your needs. I am also pleased we were able to assist in getting your ring back to you, I will be sure to pass... More

Sydney, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed here for four nights for work. Having never heard of this establishment I was interested to see what it would be like - and was pleasantly surprised. The room I had was very spacious with a couch, coffee table and a small kitchenette. Not being a fan of eating out every night when I'm away, the kitchenette... More

Was this review helpful? Yes 1
stamphappy
Top Contributor
50 reviews 50 reviews
38 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a single night and were pleasantly surprised at the size of the room. We had a studio apartment which is the smallest room but even that had a whole lounge-type area. Staff were friedly. Only criticism would be that the bathroom was fairly small. But the location was great especially for Her Majesty's Theatre.

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Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear stamphappy, Thank you for sharing your Citadines experience with us. It's lovely to read that you enjoyed your stay and were pleased with the short walk from our Apart'hotel to the beautiful Her Majesties Theatre. We are also happy to read that you enjoyed the design of our apartments and the convenience of having a separate living and dining... More

Melbourne, Australia
Top Contributor
63 reviews 63 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Citadenes is centrally located in the CBD, a short walk from the Bourke St mall, great cafes, Melbourne's famous covered arcades & lane-way restaurants and just a block from Chinatown. The rooms are are clean and contemporary and most have a kitchenette if you like the DIY eat-in option. The restaurant that fronts on to Bourke St serves a fabulous... More

Was this review helpful? Yes 2
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Additional Information about Citadines on Bourke Melbourne

Address: 131-135 Bourke Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Citadines on Bourke Melbourne 4.5*
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Also Known As:
Citadines On Bourke Melbourne Hotel Melbourne

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#29 Romantic Hotel in Melbourne #30 Luxury Hotel in Melbourne #31 On the Beach Hotel in Melbourne #34 Family Hotel in Melbourne #36 Business Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Citadines on Bourke Melbourne, in the heart of the city's CBD, offers access to major business and financial offices as well as many world-renowned restaurants, entertainment areas, shopping districts and theatres. Designed for international and domestic travellers on business or leisure, each vibrant apartment has modern amenities along with access to the business corner and fitness corner for efficiency and convenience. Explore Melbourne and relax in the privacy and comfort of your Apart'hotel. ... more   less 
Number of rooms
380

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