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All 171 Melbourne hotels

Citadines on Bourke Melbourne

4.5 of 5 Hotel   |   131-135 Bourke Street, Melbourne, Victoria 3000, Australia
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86%
Ranked #31 of 171 hotels in Melbourne
Certificate of Excellence 2014
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880 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
Date | Rating
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English first
Harare
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The Citadines is in the heart of the CBD, next to Chinatown, and surrounded by small eateries and plenty of shopping opportunities. The apartments are well equipped for short stays, and a japanese restaurant on the ground floor is linked to the hotel for those opting for room with breakfast. Customer service however was rather disappointing, with little effort made... More

Was this review helpful? Yes 1
Sydney
Top Contributor
141 reviews 141 reviews
20 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Citadines Apartment Hotel is located in Bourke Street Melbourne, a short walk to the Bourke Street Mall. Citadines is a member of The Ascott Hotel chain. Visiting Melbourne for a five night stay to see Les Miserable I was impressed with the level of customer service we received at check-in. The staff were extremely pleasant, informed and welcoming. We... More

Was this review helpful? Yes 1
Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at the Citadines a number of times for work and also when holidaying. I find it very good if I will be staying in Melbourne for more than a day or two - each of the units has a well equipped kitchen (with implements) and is designed more like an apartment than a hotel. I find this... More

Was this review helpful? Yes 1
Horsham, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed 2 nights with a group of friends and we were thoroughly impressed; super clean, quiet, room to move and catch up. Walking distance to everything in the city, super helpful staff. Also left a ring in the bathroom and had it returned!! Well done.

Was this review helpful? Yes
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Joanne M, Thank you for sharing your Citadines experience with our TripAdvisor community. It's wonderful to read that you and your friends enjoyed your stay and felt our central location and spacious apartments perfectly suited your needs. I am also pleased we were able to assist in getting your ring back to you, I will be sure to pass... More

Sydney, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I recently stayed here for four nights for work. Having never heard of this establishment I was interested to see what it would be like - and was pleasantly surprised. The room I had was very spacious with a couch, coffee table and a small kitchenette. Not being a fan of eating out every night when I'm away, the kitchenette... More

Was this review helpful? Yes 1
stamphappy
Top Contributor
50 reviews 50 reviews
38 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for a single night and were pleasantly surprised at the size of the room. We had a studio apartment which is the smallest room but even that had a whole lounge-type area. Staff were friedly. Only criticism would be that the bathroom was fairly small. But the location was great especially for Her Majesty's Theatre.

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Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear stamphappy, Thank you for sharing your Citadines experience with us. It's lovely to read that you enjoyed your stay and were pleased with the short walk from our Apart'hotel to the beautiful Her Majesties Theatre. We are also happy to read that you enjoyed the design of our apartments and the convenience of having a separate living and dining... More

Melbourne, Australia
Top Contributor
61 reviews 61 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Citadenes is centrally located in the CBD, a short walk from the Bourke St mall, great cafes, Melbourne's famous covered arcades & lane-way restaurants and just a block from Chinatown. The rooms are are clean and contemporary and most have a kitchenette if you like the DIY eat-in option. The restaurant that fronts on to Bourke St serves a fabulous... More

Was this review helpful? Yes 2
Perth, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Fresh & spacious rooms that offer self catering (esp handy for breakfast) and space to work if you need it. Good gym & close to running tracks on the Yarra, to the MCG, botanic gardens etc. All adds up to good place to stay for work. Would be good for holiday stay as well as it's close to the main... More

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Mark R, Thank you for sharing your Citadines experience with our Trip Advisor community. It's great to read that you enjoyed your stay and felt our fully-equipped fitness centre and spacious apartments perfectly suited your business travel needs. From all the team at Citadines, we hope you will come back and stay with us again soon! Warm regards, Shannon... More

1 review
4 of 5 stars Reviewed 1 week ago

We recently spent a week in Melbourne and chose to stay at Citadines on Bourke. The hotel was very well located , the staff exceptionally friendly and helpful, and the hotel amenities clean modern and spacious. We will definitely return to Citadines and would recommend it to our family and friends.

Was this review helpful? Yes
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Jenny B, Thank you for taking the time to share feedback on your recent stay at Citadines on Bourke Melbourne with our TripAdvisor community. It is lovely to read that you had an enjoyable first stay with us and were impressed with our modern apartments, central location and friendly Guest Service Team. If you are returning to Melbourne, we... More

Adelaide, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I booked the hotel through expedia and didn't have any issues. I did request 2 beds but we did end up with one big one which was fine. Bathroom was just big enough as well as the whole room. We had issues with the tv so the second night they moved us from the 9th floor to the 22nd. Heating... More

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear feltonese, Thank you for sharing your comments with our Trip advisor community on your recent stay. We are so pleased to read that you enjoyed the space and comfort our serviced apartment provided you and felt our Guest Service Team were friendly and helpful. We are sorry to read that you had difficulty with your television on your first... More

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Additional Information about Citadines on Bourke Melbourne

Address: 131-135 Bourke Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Citadines on Bourke Melbourne 4.5*
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Also Known As:
Citadines On Bourke Melbourne Hotel Melbourne

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#29 Romantic Hotel in Melbourne #30 Luxury Hotel in Melbourne #33 Business Hotel in Melbourne #34 Family Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Citadines on Bourke Melbourne, in the heart of the city's CBD, offers access to major business and financial offices as well as many world-renowned restaurants, entertainment areas, shopping districts and theatres. Designed for international and domestic travellers on business or leisure, each vibrant apartment has modern amenities along with access to the business corner and fitness corner for efficiency and convenience. Explore Melbourne and relax in the privacy and comfort of your Apart'hotel. ... more   less 
Number of rooms
380

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