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Citadines on Bourke Melbourne

#30 of 172 Hotels in Melbourne
Certificate of Excellence
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131-135 Bourke Street, Melbourne, Victoria 3000, Australia
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Citadines on Bourke Melbourne
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Citadines on Bourke Melbourne
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1,098 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Very spacious apartment, stayed in studio apartment, with queen sized bed, bed was very comfortable very soft although small. The shower was quite large. Loved the sliding door to cut off bedroom from living area and loved the stereo with iPod dock. Things it could of improved on; having a DVD player, the view (as we could only see a... More 

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Brisbane, Australia
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A visit to Melbourne focussing on the CBD, we booked into Citadines on Bourke. I had a really good experience with the booking process and we received a room that matched what I requested. Citadines is very conveniently located for activities in the CBD and this is what we needed. Check in was efficient but it could hardly be said... More 

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Adelaide, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was really impressed with my stay. The rooms were clean, modern and comfortable. The kitchenette was really handy, although I was surprised there wasn't any items in the fridge, not that I really needed chocolate!. The staff upon arrival and check-out were friendly and helpful. Great location in Melbourne CBD, close to everything. Very impressed.

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Lismore, Ireland
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at the Citadine on Bourke Street in Melbourne for 3 nights, arriving on Sunday afternoon. I had prearranged a driver to pick us up from the airport when our flight arrived. I was told to ring the mobile number of the driver who was to collect us and I was provided the number upon booking the driver. As... More 

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Ainsley B, Manager at Citadines on Bourke Melbourne, responded to this review

Dear LaurenD , Thank you for taking the time to provide your feedback about your recent experience at Citadines and about your Airport transfer. I am glad to hear that you enjoyed our rooms and that you liked the view from your room. Our sincere apologies that your experience on arrival to Melbourne in regards to your Airport Transfer was... More 

Mundaring, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Just spent three days here with my husband and daughter. We had a great room on the 15th floor with a good view. Everything we needed was there and the location was excellent and we could walk or take the tram to all places we wanted to visit. The staff were excellent and couldn't be more helpful. would certainly recommend... More 

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Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear RKelz, It is lovely to read, you and your family enjoyed a comfortable stay and found our apartments perfect for your needs. We feel very fortunate to be located in the heart of Melbourne and central to all that our beautiful city has to offer; we hope you enjoyed exploring the sites while in town. It is also lovely... More 

Senior Contributor
34 reviews 34 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Second visit to this hotel and this time as I was on my own, I stayed in an executive studio. On arrival the staff were very friendly and helpful. The room was well set out and was practical and comfortable. The hotel is in a great location with reasonable pricing.

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Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear SmokeyRH3, It is wonderful to read you enjoyed your return stay at Citadines on Bourke Melbourne; and our apartment features, central location and friendly staff made for a relaxing stay. Thank you for taking the time to share your experience with our TripAdvisor community, we hope you will come back and visit us again soon! Warm regards, Shannon R... More 

Churchill, Australia
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited Melbourne for a weekend but wanted a twin room but as the Grand Prix and Fashion Week were both on (and we didn't know) we couldn't find a hotel vacancy nor a twin room anywhere. This hotel had the last room in Melbourne we thought but only a queen bed but they provided a very comfortable rollaway bed... More 

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Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear SandraEd, Thank you for taking the time to provide Citadines on Bourke Melbourne with a review of your recent stay. We are pleased to learn you enjoyed your first experience at our Apart'hotel; and our Guest Service Team were able to arrange a roll-away bed for you to ensure a comfortable stay. We hope you had fun exploring the... More 

2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We checked in for our anniversary getaway where we were very dissapointed if what sort of a view we had, which was basically nothing at all. The lovely lady at reception went out of her way to ensure our stay was a great one so she upgraded our room for an extra $20 so we were put on a floor... More 

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Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Chelsea H, Happy Anniversary, thank you for choosing to stay with Citadines to celebrate this momentous occasion! We are happy to read, after your initial disappointment regarding the view from your Deluxe Studio apartment; our Guest Service Team were able to provide you with an upgrade to an Executive apartment. We agree the views of city's skyline are beautiful,... More 

Seattle, Washington
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located within easy walking distance to Melbourne’s laneways and arcades, Federation Square, the Yarra River, and a multitude of restaurants. The staff was very courteous and professional, and there was a business center in the lobby that had complimentary computers and printers for guests to use. We stayed in a deluxe studio suite and it was clean,... More 

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Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Carrie W, Thank you for taking the time to provide feedback on your recent stay at Citadines. We are delighted to read our fully-equipped apartments were perfect for your time spent in Melbourne and you especially enjoyed exploring the cities lane-ways and arcades from our central location. It is also lovely to read you were impressed with our friendly... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I chosen this hotel because is located in central Melbourne with a very short walk to Burke Street mall and Flinders Lane is right nearby. The room was spacious, kept very clean and fully furnished like an apartment with an in-room kitchenette. A hearty buffet breakfast was on the house at the restaurant which is conveniently located at the street... More 

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Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Nektarios K, Thank you for sharing your recent stay at Citadines on Bourke with our Trip Advisor community. We are very happy our central location and spacious apartment-style accommodation perfectly suited your time in Melbourne. It is also wonderful to read your stay was made greater by the friendly and attentive service you received from the Citadines Guest Service... More 

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