We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Citadines on Bourke Melbourne

#33 of 158 Hotels in Melbourne
Certificate of Excellence
Hotel website
131-135 Bourke Street, Melbourne, Victoria 3000, Australia
Offers & Announcements
Advance Purchase
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Citadines on Bourke Melbourne
View Map
Add Photo Write a Review

1,238 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    541
    531
    120
    31
    15
See reviews for
226
445
67
221
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (346)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1238)
  • Mar-May only
    (306)
  • Jun-Aug only
    (325)
  • Sep-Nov only
    (301)
  • Dec-Feb only
    (306)
All months
Wellington
Level Contributor
188 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Any other time and this probably would have been four-star review, but we stayed when Melbourne was frantic with the pre-season soccer and the city was rammed. The room was well equipped and pleasantly quiet, everything was spotless, location excellent and the stay was fine. Why not Very Good? There just weren't enough staff to keep the service level up.... More 

Was this review helpful? Yes
Ainsley B, Manager at Citadines on Bourke Melbourne, responded to this review

Dear WellingtonKiwiJo , Thank you for sharing your recent experience at Citadines on Bourke Melbourne. I am glad to read that overall you found your apartment well equipped and that the location was excellent for you to experience the soccer at the MCG. You are certainly correct this week was busy in Melbourne due to the European teams playing in... More 

Singapore, Singapore
Level Contributor
50 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Here are three good things about the Citadine on Bourke: 1. Convenient location being near to Chinatown and walking distance to many Melbourne area attraction including Federation Square. 2. Our 1-bedroom apartment was large and comfortable. 3. Lots of restaurants, cafes, pubs nearby. We had some wonderful Japanese dinner in nearby restaurants (including the hotel's very own Heirloom - check... More 

Was this review helpful? Yes
Melbourne, Australia
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The two bedroom apartments are huge with plenty of storage in the kitchen and 2nd combined bathroom/laundry. Large wardrobe area in the hallway as well as the bedrooms. These would be excellent for visitors staying a week or more. Very clean and lovely views. I was in Apt 2407. The front desk reception staff were very friendly and helpful. Right... More 

Was this review helpful? Yes
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear KENDALLJR, It is very pleasing to read you loved your stay with us at Citadines, and found our two bedroom apartment provided you with a comfortable home-base to explore Melbourne. Our apartments have been designed to provide the modern conveniences one would usually find at home, so we are most happy to hear you were impressed with these features... More 

Karratha, Australia
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I really enjoyed staying here, it has everything I want for when I travel for university. The room was clean, roomy and bright. The staff were excellent and extended a warm greeting and a smile every time I passed the check-in counter, very genuine. The price was fair too. I will definitely stay here again when I get the chance.

Was this review helpful? Yes
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Mandi B, It is wonderful to read you enjoy staying with us at Citadines on Bourke when you travel to Melbourne. We are also happy to learn that our Guest Service Team made such a positive impression on you, it will be a pleasure to share your comments with our Team members. Thank you Mandi B, we hope to... More 

Wollongong, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great Location right in the CBD. Rooms a little small but ok. Best part was the bed so comfortable. We left our keys in the room when we checked out without knowing and the hotel called as soon as they noticed if they didnt we would have left back to Sydney without our car keys so a big Thank you.... More 

Was this review helpful? Yes
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Darjan P, Thank you for taking the time to post a review of your time at Citadines on Bourke Melbourne. It is great to read that that you enjoyed our location on Bourke Street and the comfort our Apart’hotel affords. I am so pleased we were able to assist in getting your keys back to you, I will be... More 

Sydney, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After carefully reviewing the many hotels in Melbourne and not knowing Melbourne at all, we wanted something that was reasonably priced, really nice and in a good location-and we found it!!!!! We booked a city view apartment on the 17th floor which was perfect. It was smaller than what I was expecting, but once settled in, we didn't need anything... More 

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Brandi117, Thank you for taking the time to share your Citadines experience with us. We are honoured to read your review of our Apart'hotel, and learn that your first experience was a happy one and we exceeded all your expectations. Our Guest Service Team take great pride in making our guests feel at home by delivering a service that... More 

Perth
Level Contributor
8 reviews
3 of 5 stars Reviewed 1 week ago

We stayed here from the 20 July till 26 July. We arrived after 5pm sometime and check in was fast. Arrived at our room on the 15th floor and we were a bit disappointed as it was a quite simple, nothing flash. The bedroom just had a TV plonked on a stand in the corner and the room was so... More 

Was this review helpful? Yes
Ainsley B, Manager at Citadines on Bourke Melbourne, responded to this review

Dear KarinaGavPerth, Thank You very much for taking the time to provide your feedback on TripAdvisor. We are thrilled to hear that you found our Guest Service Staff and Housekeeping staff very helpful and friendly during your stay. I am happy our team could assist in moving you to a quiet room for the remainder of your 7 nights stay.... More 

Sydney, Australia
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at the Citadines on Bourke street in Melbourne and I enjoy the room design, the location and the fact that it is like having your own studio in the city. The room was really clean compare to the lobby that it is not really. The studio is well equip and it is a pleasure to enjoy the shower.... More 

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear gerardlb666, Thank you for sharing your Citadines experience with us, we are delighted to read you loved our apartment design and central location. We too love the view of Melbourne's skyline from our executive apartments, it is especially beautiful at night! We hope to welcome you back to Citadines on Bourke Melbourne when you are next in town. Warm... More 

Sydney, Australia
Level Contributor
82 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Citadines for two nights - a great room on one of the higher floors which was quiet, comfortable and very functional. Blissfully comfortable bed, smart and well planned bathroom and adequate kitchen facilities - not that we ate in much, given the close proximity to fabulous restaurants and cafes! The staff were helpful and efficient and managed... More 

Was this review helpful? Yes
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Ittyfrog, Thank you for taking the time to let us know all about your recent stay at Citadines. We are delighted to read you loved your stay and found our Apart'hotel to be perfectly suited for your time in Melbourne. We agree - there are so many delicious restaurants waiting to be explored right on our doorstep! Thank you... More 

Sydney , Australia
Level Contributor
193 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 1 week ago

Apartment style hotel has everything you need for a stay in Melbourne. Large rooms, very comfortable bed and furniture, good shower, in room iron and ironing board, efficient front desk. It really is ideal for a Melbourne CBD stay if you don't need or want the trimmings of a 5 star hotel ..... it certainly has everything else. Saw quite... More 

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Michael Y, Thank you for sharing feedback on your time at Citadines on Bourke Melbourne. It is pleasing to read that you found our serviced apartments to be spacious, well-equipped and comfortable. You are indeed correct, we are proud to host a number of airline crews at our Apart'hotel. We hope if you are ever in Melbourne again you... More 

Hotel Review Summarization

What travelers say

  • Very clean(10)
  • Short walk(7)
  • Would definitely stay(3)
  • Bedroom apartment(3)
  • Desk staff(3)
Questions? Get answers from hotel staff and past guests. Ask a question

741 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (362)
Viewed
Room/suite (134)
Viewed
Bathroom (43)
Viewed
View from room (48)
Viewed
Hotel & grounds (18)
Viewed
Pool/beach area (9)
Viewed
Dining (10)
Viewed
Family/play areas (1)
Viewed
Other (99)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (359)
Viewed
Amenities (25)
Viewed
Deluxe Studio (28)
Viewed
Executive Studio (32)
Viewed
One BEdroom Deluxe Apartment (34)
Viewed
One Bedroom Executive Apartment (33)
Viewed
Pool (33)
Viewed
The Hotel (53)
Viewed
Two Bedroom Deluxe Apartment (54)
Viewed
Two Bedroom Executive Apartment (67)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (14)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Melbourne hotels
0.7 mi away
Oaks On William
Oaks On William
#21 of 158 in Melbourne
4.5 of 5 stars 763 reviews
0.5 mi away
Adina Apartment Hotel Melbourne
0.8 mi away
Alto Hotel on Bourke
Alto Hotel on Bourke
#9 of 158 in Melbourne
4.5 of 5 stars 1,085 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Pegasus Apart'Hotel
Pegasus Apart'Hotel
#47 of 158 in Melbourne
4.0 of 5 stars 574 reviews
0.3 mi away
Novotel Melbourne on Collins
0.7 mi away
Radisson on Flagstaff Gardens
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay