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Citadines on Bourke Melbourne

#38 of 157 Hotels in Melbourne
Certificate of Excellence
Hotel website
131-135 Bourke Street, Melbourne, Victoria 3000, Australia
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1 room 1 adult
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Citadines on Bourke Melbourne
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1,420 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Room nice and clean, we dine out and we're here for the Edinburgh Tattoo from Sydney. I think the things that should be improved upon, there was an assortment of crockery and cutlery and 2 mugs, no glasses? were in the room which is normal in quality and basic hotels and apartments. I miss balconies and fresh air as not... More 

Helpful?
1 Thank 1xhappytraveller
San Francisco, California, USA
Level Contributor
357 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Citadines on Bourke is a bit of a hidden gem. 380 apartments fully fitted out and in a good CBD location. I found the staff most friendly and accommodating. Rooms are modern -- only drawback many of the rooms have no view due to adjacent walls -- avoid the lower floors.And no windows open if you like to have fresh... More 

Helpful?
1 Thank HaljoHal
Sydney, Australia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed her on a business trip. Been recommended by colleagues. It has a modern and slightly funky entrance lobby and young and enthused staff (unlike some of the more tired hotels I've stayed at in Melbourne). Rooms are quiet and a good design. Probably 40m2 so not huge but everything you need for a short stay. Combined bedroom and living... More 

Helpful?
1 Thank Arr-Jimlad
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Arr-Jimlad, Thank you for taking the time to share your Citadines experience with us. We are pleased to read that you enjoyed your first stay at our Apart’hotel and felt our comfortable apartments and convenient range of guest facilities’ provided you with everything you needed for a productive business trip. We hope if you are ever in Melbourne again,... More 

Christchurch
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Fantastic location at the top end of Bourke street. Late check in was processed quickly and although the room was not as modern as the photos would have you believe, it was clean and well appointed and importantly, the air conditioning was working well. Leisure facilities were clean and very well appointed. Only disappointment was that during our three night... More 

Helpful?
Thank michaeljane
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear michaeljane, Thank you for sharing feedback on your stay at Citadines on Bourke Melbourne. It is pleasing to read that you enjoyed our central location, found our apartments to be clean and you enjoyed using our Apart’hotel facilities. Please accept our apologies that your apartment was not serviced during your stay, as this is not a true reflection of... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I recently stayed at Citadines hotel which I was really looking forward to but unfortunately we were disappointed. The entrance into the Hotel was very dull and to know that you had actually entered the lobby was small and very different . The staff were pleasant and very helpful. Walking to our room we noticed stains on... More 

Helpful?
Thank Sally G
Ainsley B, Manager at Citadines on Bourke Melbourne, responded to this review

Dear Sally G, Thank you for your review about your recent stay at Citadines on Bourke. We always appreciate comments about our Guest Service Team, I will be sure to pass on your very kind words to the team. We have designed our lobby entrance around Melbourne’s iconic laneways. We like our guests to feel as though they are part... More 

Wellington, New Zealand
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent 3 nights here for a birthday weekend away for my sister last week. The Executive studio was great and had more than enough room and was very clean and well laid out. Reception staff were very professional and helpful and my sister was delighted with the chocolates that they gave her for her birthday. Amazing access to Chinatown... More 

Helpful?
Thank Nik M
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Nik M, We are so happy to read that you enjoyed celebrating your sister’s birthday at Citadines; and were impressed with our comfortable and spacious apartments. It will be a pleasure to share your thanks with our Guest Service Team, they will be thrilled to hear they assisted in making your sister’s special day a memorable one. From all... More 

Canberra, Australia
Level Contributor
163 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here in December for just the one night in a 2 bedroom apartment. We found parking underneath but it's limited so even though on some sites it says not to book make sure you do. Check in was fast and efficient and we were very impressed with the apartment. Two good sized rooms with very comfortable beds and... More 

Helpful?
Thank RodnJude
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear RodnJude, Thank you for sharing feedback on your stay with us in December. It is wonderful to read you would recommend our Apart’hotel to future guests; as you found our accommodation to be comfortable and spacious and our Guest Service Team helpful. It sounds like you had a wonderful time exploring the city, we hope you will come back... More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at Citadines when visiting Melbourne for the tennis grand slam. Citadines is at a perfect location where you can either walk over to Rod Laver or get on to its free shuttle tram. It's also at walking distance from the shopping heart of Melbourne, not to mention it's just a street next to China town and numerous fancy... More 

Helpful?
Thank Wincy W
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Wincy W, We feel privileged to receive your review and learn that you loved everything about your stay with us at Citadines on Bourke Melbourne. We thank you as well for taking the time to highlight all the wonderful facilities available at Citadines, as well as the many attractions on our doorstep. It sounds like you had a wonderful... More 

London, United Kingdom
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed at Citadines on Bourke in Melbourne for 4 nights in December. The room I had was more like an apartment than a conventional hotel room. It was spacious and clean. There was a fridge and Facilites to cook. I didn't use these, I was on a business trip so tended to be out most nights. I arrived at... More 

Helpful?
Thank Julie W
Ainsley B, Manager at Citadines on Bourke Melbourne, responded to this review

Dear Julie W, Thank you very much for taking the time to write a review about your recent business trip to Melbourne. We are glad to hear that you enjoyed the space of your apartment at our Apart’ Hotel! I can certainly understand after travelling and arriving late into Melbourne that you would have enjoyed a room service meal in... More 

Boston, Massachusetts
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Front street entrance is not enticing, but once you walk inside you'll find that this service apartment is a great option - very clean, quiet, excellent size rooms and good quality appliances (dishwasher, microwave, stove etc). No bathtub, just shower. Fitness and pool adequate. Front desk great. A six min walk straight up Bourke St to the parliament building. Otherwise,... More 

Helpful?
1 Thank AdventuresinJapan
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear AdventuresinJapan, Thank you for sharing feedback on your recent stay at Citadines on Bourke with our Trip Advisor community. It is disappointing to read that your first impression of our Apart’hotel entrance did not meet your expectations; however we are pleased to read that this did not deter you from enjoying the remainder of your stay with us. It... More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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