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All 172 Melbourne hotels

Citadines on Bourke Melbourne

4.5 of 5 Hotel   |   131-135 Bourke Street, Melbourne, Victoria 3000, Australia
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Citadines on Bourke Melbourne

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Ranked #29 of 172 hotels in Melbourne
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
geckodude Singapore, Singapore
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801 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
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English first
Singapore, Singapore
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I booked this hotel based on reviews on trip advisor and was not disappointed. The location is excellent but what stands out most of all is the excellent service. Specifically, a young lass by the name of Eliza was very helpful and friendly. I have travelled around the world and this is the best service that I have ever received!... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Value for dollar... great location, views from appartment, facilities ie: pool, well equipped gym.. Modern chic studio apartment... extra dollars spent for the upper level studios is well worth the spend.. no noise issues.. staff were good

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Echuca, Australia
Contributor
20 reviews 20 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Have stayed here previously, this stay was for 2 nights. Check in was easy and staff very friendly. Room was clean, the location is great with a tram stop out the front. Would have been good to know beforehand that rooms are not serviced on a Sunday. Overall good value for money.

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Abu Dhabi, Abu Dhabi, United Arab Emirates
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Reception has been extremely welcoming and helping in providing indications regarding the city attractions. Apartment was neat and very quite, with new appliances in the kitchen. Nice swimming pool and free Wi-Fi included helped our stay.

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Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Emiliano B, It is wonderful to read that you had an enjoyable stay with us at Citadines on Bourke Melbourne and were able to take advantage of the facilities available to guests including the complimentary Wi-Fi and heated swimming pool. It will be a pleasure to to pass on your positive comments to our Guest Service Team, that you... More

Wellington, New Zealand
Contributor
19 reviews 19 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

You could eat out every night for six months within two blocks of Citadines and not visit the same restaurant twice. We chose the place for the location and it delivered. The rooms are good but maybe a little cheaply built & furnished. Clean and well run but not wow if you know what I mean. Friendly team, excellent pool... More

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear triflow, Thank you for taking the time to provide feedback of your recent stay at Citadines on Bourke Melbourne. We are delighted to read that you enjoyed your experience and our found our central location on Bourke Street perfect for your needs. We agree there are so many wonderful restaurants on our doorstep, it is hard to choose just... More

Bangkok, Thailand
1 review
5 of 5 stars Reviewed 1 week ago

we have been to Citadines many times in some different locations, Shanghai, Hong Kong or Thailand and from those places, we felt Citadines is a brand for budget serviced apartment- Small room (esp in Hong Kong- super small), average decoration, no good facilities, not in major streets. However, this Citadines on Borke offers everything opposite to what we had experienced.... More

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Auckland
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A perfect location. The front desk staff were all wonderful at all times - they couldn't have been more helpful!! We stayed in a well equipped 2 bedroom, 2 bathroom apartment (the shower in the ensuite was over the bath which didn't worry us, however it might prove hard for some!) Both bedrooms had superbly comfortable beds! Everything was just... More

Was this review helpful? Yes 3
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear RobynR, Thank you for taking the time to share a review of your recent stay at Citadines on Bourke Melbourne. It is great to read that you enjoyed a comfortable night sleep and appreciated the space our two-bedroom apartment provided you. We will be sure to pass on your positive feedback to the Guest Services Team; they will be... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Why any designer would choose lime green for a feature colour surprises me on every visit to this hotel but I never hate it as much as I think I will at first. While often at the top end in terms of price for an apartment hotel in Melbourne, you get what you pay for and this hotel has great... More

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear ohmyhat, Welcome back to Citadines on Bourke Melbourne! It is wonderful to read you had a pleasant visit with us, and enjoyed the modern and vibrant furnishings of our apartments. We are disappointed to read however, that our Guest Services Team didn’t make a positive impression on you. We strive to provide our guests with both a helpful and... More

Bangkok, Thailand
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Being a serviced apartment, the rooms are well equipped with a very comfortable bed and modern amenities, including an iPod dock and LCD TV. The kitchen is stocked with everything you need except for the food and condiments of course, but was enough for cooking. Internet is not free though, and is very expensive - it's cheaper to buy a... More

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear mis0soup, Thank you for sharing feedback of your stay with us last year at Citadines. It is wonderful to read that you had an enjoyable stay and were impressed with our convenient range of guest facilities, including our swimming pool and fully-equipped gymnasium. We always try to listen to what our guests are saying, and you may be pleased... More

Devonport, Australia
Top Contributor
99 reviews 99 reviews
39 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on the weekend with a friend. The room was booked on Wotif and there was supposed to be a free upgrade of the room. I'm not sure that actually happened as the room was quite small and had a pretty poor outlook. We were only there to sleep, so didn't matter much, and the beds were lovely and... More

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Bryan L, Manager at Citadines on Bourke Melbourne, responded to this review

Dear fairywings2507, Thank you for you recent stay and for your review. I am delighted that our central location and friendly helpful staff made your stay so enjoyable. However, I am sorry to hear of the unsatisfactory housekeeping which you received. I would be most grateful if you would contact me (bryan.loh@the-ascott.com) with your booking details so that I may... More

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Additional Information about Citadines on Bourke Melbourne

Also Known As:
Citadines On Bourke Melbourne Hotel Melbourne
Citadines On Bourke Melbourne Hotel
Address: 131-135 Bourke Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#28 Luxury Hotel in Melbourne
#30 Family Hotel in Melbourne
#34 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Citadines on Bourke Melbourne 4.5*
Official Description (provided by the hotel):
Citadines on Bourke Melbourne, in the heart of the city's CBD, offers access to major business and financial offices as well as many world-renowned restaurants, entertainment areas, shopping districts and theatres. Designed for international and domestic travellers on business or leisure, each vibrant apartment has modern amenities along with access to the business corner and fitness corner for efficiency and convenience. Explore Melbourne and relax in the privacy and comfort of your Apart'hotel. ... more   less 
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