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Accommodation Star Docklands Apartments

4.0 of 5 13 Caravel Lane | Docklands, Melbourne, Victoria 3008, Australia
Best prices for: 1 room 1 guest
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Accommodation Star Docklands Apartments
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93 reviews from our community

Traveler rating
    41
    21
    15
    11
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Echuca, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

My best friend and myself spent 2 night in room 1106 and we found the location excellent, we loved the views and we loved being right on the water and enjoy our walks and eatery places .. the room itself was great, and yeh maybe needs an bit of a overhaul in the way of furniture and updated and the... More 

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a week with Husband and 2.5year old. Love the location - a quick, free tram ride to the city with tram stop just across the road and never had to wait more than 5 minutes for a tram going our way. Close to several great restaurants just along the promenade. Staff were more than helpful and assisted... More 

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2 reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights (Thur/Fri) as a surprise from hubby for my birthday. He booked online with booking.com for an apartment in Docklands along the waterfront. We checked in at the booking office at the address given and were told we were in the "Nolan" building (There are four highrisers together along the waterfront). The Nolan building is the farthest building... More 

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Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed mid week with 2 teenagers, the apartment was clean and comfortable and had everything we needed. The staff were excellent and friendly. The apartment looked over the waterfront but we also had a view of the Melbourne Star out of a window. Close to lots of restaurants, Harbour Town Shops and the Melbourne Star. The Tram stop is... More 

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Wakefield, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 22, 2015

We had trouble at the time of booking in with the car park and also one of the apartments wasn't ready even though it was after 2 o'clock. The apartments were clean but the lamps didn't work and balcony light didn't work. The balconies were dirty particularly the barbeque on one of the balconies. To top it all we were... More 

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Townsville, Qld, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 18, 2015

I was sorry that I didn't take notice of the reviews I read as they were very accurate - doonas, carpets and walls were filthy. The air conditioning didn't work and when we went to reception the lady was very defensive and offered us a replacement remote control. Water was running down the walls from the air conditioner and it... More 

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Lisamuscat, General Manager at Accommodation Star Docklands Apartments, responded to this review

Good Afternoon Rebecca, I am so sorry to hear about your experience with us. I am shocked & disappointed to hear our staff were defensive to your query with regards to the air-conditioning? Usually our staff are extremely attentive to our guests needs? We could have certainly investigated these issues & even moved you to another room if required? We... More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 18, 2015

Whilst never on the radar before a docklands apartment turned out to be a great short stay in Melbourne in between outings. Its close enough to everything to get around easily, and when the outings are done a two bedroom apartment was a great space for four people.

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A TripAdvisor Member
3 of 5 stars Reviewed January 14, 2015

We've just spent 3 nights here and stayed at their 3 bedroom apartment on the 13th floor. Overall, the hotel was good. We loved the views. We love its central location and easy access to the CBD. It's within the free tram zone so getting around the city circle is a breeze! BUT they seriously need to up their game... More 

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 10, 2015

Our check in was nice and quick and we were able to enter the apartment much quicker than expected which was great. Overall the apartment was ok, but it needs a thorough cleaning and the furniture needs to be changed. The view was nice from one of the rooms but the view from the balcony was blocked by the concrete... More 

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Lisamuscat, General Manager at Accommodation Star Docklands Apartments, responded to this review

Hello, Thank you for posting feedback to our Trip Advisor page. Our check in time is at 2pm so we are happy to hear we were able to check you in earlier. We appreciate the feedback in regards to the cleanliness and maintenance of our furniture, if it had been brought to our attention during your stay we could have... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 5, 2015

My family and I stayed here for four nights over New Years, when we arrived the place was extremely dirty. The balcony was covered in something that looked like black ash, there was hair all over the carpet in one room. The apartment slept six people and there was only one towel rack to share between six of us!!!! The... More 

Was this review helpful? Yes 3
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Additional Information about Accommodation Star Docklands Apartments

Address: 13 Caravel Lane | Docklands, Melbourne, Victoria 3008, Australia
Location: Australia > Victoria > Melbourne > Docklands
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Accommodation Star Docklands Apartments 4*
Number of rooms: 50
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