We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 172 Melbourne hotels

Crown Metropol Melbourne

5.0 of 5 Hotel   |   8 Whiteman St, Melbourne, Victoria 3006, Australia
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Crown Metropol Melbourne to your Saves list
Crown Metropol Melbourne
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
85%
Ranked #23 of 172 hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
stefangr
  • Reviews (1,624)
  • Photos (447)
  • Amenities
  • Q&A
  • Room tips (408)
  • Location
  • More
Write a Review

1,624 people have reviewed this hotel

Traveler rating
    861
    522
    153
    55
    33
See reviews for
233
651
64
359
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (408)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The Metropol is in a great location and is a part own the crown complex. Easy access to the casino and to south bank. The rooms are very generous in size and very comfortable. For once my wife could not find one thing to complain about, a miracle ;)

Was this review helpful? Yes
Camberwell, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Do not bother!! no atmosphere, staff uncoordinated slow, just cannot get it right, my son ordered a Soy coffee (he has been vegan for many years) after waiting 25min it arrived after tasting was a full cream milk coffee (just great) missed the evening drinks as off to a show, cannot report on how that went, breakfast just ok (nothing... More

Was this review helpful? Yes
Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for one night in a deluxe city room. A little disappointed that the room we paid for promised a view but we were overlooking a car park. The rest of the stay however, outweighed this negative start. Beds are super comfortable, and the staff are wonderful especially since it's such a large hotel and things can easily be overlooked.... More

Was this review helpful? Yes
Top Contributor
58 reviews 58 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

A very well presented large hotel whose rooms are very large. With a sixties feel, the room had sliding panels which opened the bathroom into the bedroom area - great for watching TV while dressing. The room has all facilities you would expect and had a great view over the Melbourne Exhibition Centre. Breakfast was comprehensive, but the restaurant very... More

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great location, within walking distance to Tram stop, can walk to Melbourne CBD. Colonial Tramcar Diner stops just down the road. Lots of restaurants and shopping without even going outside. Lovely decor, nice clean and modern room. Housekeeping is excellent, reception staff and valets friendly and helpful. Like this hotel would definitely go back.

Was this review helpful? Yes
Newcastle, New South Wales, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Our visit recently was outstanding. The pool and facilities were world class and the service was commendable. The staff were all very friendly and the room was modern and clean. We were able to check in well ahead of time and staff were helpful and we'll accommodating.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I have stayed here numerous times for business, and have always been happy with the rooms I have stayed in. This trip, I had just spent 5 days in hospital after surgery, and wanted a night in luxury before heading home. I know the Metropol is not for those on a tight budget, but sometimes you need to spoil yourself.... More

Was this review helpful? Yes 2
Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed over the weekend and had such a lovely stay. This is by far one of the best hotels we have stayed. The place was spotless and the staff at the check-in desk were very friendly. I stayed with my husband and two small children. It was perfect for us. The weather outside was cold and windy but because... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed many times at this hotel and have found it to be one of the best in Melbourne. Very friendly staff and modern Up to date rooms. The convenience to all the amenities And restaurants in the Casino is A huge bonus-as is its closeness to the CBD

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

For a purported high end hotel, the customer service at the crown metropol leaves a lot to be desired. From being held up at the check-in whilst they "check" your room, even after you have given them pre notice of arrival, to the lack of the attention to detail and having to remind staffs as to the lack of complimentary... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Crown Metropol Melbourne, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crown Metropol Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Crown Metropol Melbourne 5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Cheap Tickets, Tingo, Priceline, Otel, BookingOdigeoWL, Despegar.com, getaroom.com, Hotels.com, Expedia, HotelTravel.com, TripOnline SA and Agoda so you can book your Crown Metropol Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crown Metropol Hotel Melbourne

447 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (408)
Viewed
Room/suite (138)
Viewed
Dining (21)
Viewed
Pool/beach area (44)
Viewed
Hotel & grounds (42)
Viewed
Bathroom (45)
Viewed
View from room (44)
Viewed
Other (74)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (9)
Viewed
Dining (1)
Viewed
Pool/beach area (2)
Viewed
Bathroom (1)
Viewed
Other (18)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Spa Hotel in Melbourne #13 Business Hotel in Melbourne #18 Romantic Hotel in Melbourne #23 Luxury Hotel in Melbourne #24 Family Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life.- Winner of the Luxury Accommodation award at the RACV 2011 Victorian Tourism Awards. ... more   less 
Number of rooms
658

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer