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Art Series - The Olsen

#26 of 172 Hotels in Melbourne
Certificate of Excellence
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637 - 641 Chapel Street | South Yarra, Melbourne, Victoria 3141, Australia
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Art Series - The Olsen
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Art Series - The Olsen
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1,109 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My partner and I stayed at the Olsen on recommendation from our travel agent, and are we glad we did! This mini trip was a mixed trip; part business for my husband and shopping for me. From the moment we arrived the staff were very helpful, catering to all of our needs, from the day hire of their smart cars... More 

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Sydney, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We found the staff to be very helpful with every request, also making excellent restaurant recommendations. We had a lovely welcome from Ryan, the Manager, upon arrival. The A H Beard Beds are so comfortable. The Olsen is situated in a great location with many ways to easily get to the CBD should you wish to: A walking track by... More 

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OlsenHotel2015, Manager at Art Series - The Olsen, responded to this review

Good Morning Lima553, Its great to read that you "Will Go Again" The Art Series Beds and Linen are sold on our website. (They are made by a Great Australian Company - AH Beard) As you have also written we are in such a great location on Chapel Street in South Yarra with Transport, Shops, and Cafes so close by.... More 

Australia
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I've stayed a couple of times now and find The Olsen a great place to stay. The check-in staff are helpful, friendly and really efficient. The rooms are looking a little tired with dinted lampshades, marked curtains and general wear and tear, but all in all everything was clean and comfortable and the staff couldn't be nicer. It was a... More 

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OlsenHotel2015, Manager at Art Series - The Olsen, responded to this review

Good Morning Lu Lu Loves 75, Thank You for taking the time to write a review on The Olsen Hotel. I love your heading "Rock Stars and Corporate Types" At The Olsen we have so many different type of guests that it always makes our jobs interesting and amazing all in the same day. I will pass onto our Management... More 

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Awesome hotel! We were fortunate enough to secure the penthouse and it seriously must be one of the best in Melbouene. Had an absolute blast with my young daughter - and so did she. There are heaps of shops nearby if you need to duck out but overall we stayed in our room all night...and morning. We swam in the... More 

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

I found it hard to believe that this hotel was 5 Star. The staff and service was good but that was it. The room and quality was really average, I've had better at a 3 star. The reception area of the hotel is not at all fancy, very average. Dirty floor, lift buttons peeling away, carpet in the hallways filthy... More 

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Boston, Massachusetts
Top Contributor
55 reviews 55 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent three nights here and totally enjoyed. Our suite was comfortable, the staff, especially the excellent concierge, were top notch. At first we were surprised to find ourselves in the South Yarra neighborhood rather than the CBD of Melbourne. Booking from the U.S., I just missed this distinction. But after settling in to this excellent hotel, we were glad... More 

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OlsenHotel2015, Manager at Art Series - The Olsen, responded to this review

Good Morning Donnaso, Thank You for making a "Mistake" booking at The Olsen Hotel. As you have written it was the Best Mistake you have made. I'm so happy to read that you had a great time staying at The Olsen Hotel. I will pass onto our Management Team your comments about all the staff at the hotel. We may... More 

Senior Contributor
31 reviews 31 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here the night before our third child was born. We needed to be in Melb so that I could be at the hospital early the next day. Check in staff were delightful and offered us a late checkout as we were checking in, however I declined and explained our circumstances. As we were settling into our room some... More 

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Frankston, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Thank you so much to Alex and Rhett, you truly made our stay and that of our international guest unforgettable. Alex and Hayley made us feel so welcome and our room and view were spectacular. Rhett gave us amazing service, remembering our drink order from previous visits, bringing us information on local spots we mentioned we were interested in, then... More 

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OlsenHotel2015, Manager at Art Series - The Olsen, responded to this review

Good Morning Melissa S, Thank You so much for giving The Olsen Hotel such a great review. I will pass onto Management your praises regarding Alex, Rhett and Haylee. I hope your friends from the USA had a great time at the MCG watching the Footy. Glad to also read that you can't wait to come back to The Olsen.... More 

Perth, Australia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our first stay at the Olsen. Our first room was awful - way too small for the amount of furniture in the room... so we paid to upgrade to a one bedroom suite which was far superior. The location is brilliant - there are many great shops and restaurants in walking distance and you can easily access the... More 

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Greater Brisbane, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

We arrived to a warm host and pomegranate water...fortunately we were upgraded at check in because we were early and that was greeeaaaatt...!!! The hotel is quirky but cool, chic but trendy and very well located.. Also the smart car bonus makes staying at the Olsen our first choice.. in fact we are headed back this friday... can't wait....

Review collected in partnership with Amoma.com

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OlsenHotel2015, Manager at Art Series - The Olsen, responded to this review

Good Morning John W, It was "greeeaaaatt...!!!" to have you stay with us at The Olsen Hotel. It is always good to read a review and hear that the guest has enjoyed there stay with us. Glad to hear we also where able to Upgrade you on checkin. The Smart Cars are a real bonus we have here.. There always... More 

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