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Art Series - The Olsen

#19 of 172 Hotels in Melbourne
Certificate of Excellence
Hotel website
637 - 641 Chapel Street | South Yarra, Melbourne, Victoria 3141, Australia
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Art Series - The Olsen
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Art Series - The Olsen
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1,068 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stawell, Australia
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

I honestly do love the Olsen the staff are amazing. This weekend was SUPER expensive due to events in Melbourne and considering I was paying $370 per night I was hoping for a room with some room. There was no usual couch no room for our suitcases, no milk or sugar (this happened last time) and no service of the... More 

Was this review helpful? Yes 1
Bondi, New South Wales, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My first choice when I go to Melbs each month. Love the chicness, accomodating friendly staff, location & wonderful artwork. As a PGR member I get well looked after ;) This trip however the room I was given had a uncomfortable smoke smell sedating me for a night, thought it might have been the neighbours but turns out it was... More 

Was this review helpful? Yes 1
New Zealand
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Having stayed at the Olsen a couple of years ago we decided to return with our adult children . Sadly it did not live up to expectations . Despite booking at least a month in advance we were given noisy rooms on the 2nd floor. I would have thought these would go to late bookings. The room itself was fine... More 

Was this review helpful? Yes 1
Victoria, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We really enjoyed our time at the Olsen. The room had a great view down Chapel Street and the beds were super comfy. This hotel is in a great location close to bars, restaurants and entertainment. Thanks for the great hospitality, we will certainly be back!

Was this review helpful? Yes 1
Fairfield
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Friendly and chic hotel in great Chapel Street location off busy Toorak Rd. Easy walk to South Yarra station for convenient access to Melbourne CBD and close to river and open space if you feel the need for trees! Ultra comfy bed and pillows, and well-designed mini kitchen (for tall people!) and bathroom. More light to read by and space... More 

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OlsenHotel2015, Manager at Art Series - The Olsen, responded to this review

Good Morning Rosemary K, Thank You for taking the time to write a review about The Olsen Hotel. It's great to read that you enjoyed your stay with us. I will pass onto the Management Team regarding your comment about more lights in the room and also more storage for suitcases. Hope to see you back real soon to The... More 

Melbourne, Australia
1 review
2 of 5 stars Reviewed 1 week ago NEW

We were so excited about staying at The Olsen Hotel for my birthday. After a wonderful experience some 3 years ago when we took our Mum there for her 70th birthday, our expectations were set high but unfortunately from the moment we made the reservation, everything went downhill. It started with my attempt to make an online booking. I am... More 

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OlsenHotel2015, Manager at Art Series - The Olsen, responded to this review

Good Morning Kimi M Thank you for taking the time to write a review about your recent stay at the Olsen hotel. I am extremely disappointed that we did not meet your needs or expectactions, on this occasion. Please contact our Rooms Division Manager - Julie Dale at the hotel to discuss further. Kindest regards, Paul Moylan Night Manager More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I’ve stayed here over 10 times in the past few months. The staff are always so welcoming and friendly. Nothing is ever too much trouble. I love the relaxed professional style, were any request is met with a yes. The rooms and location are wonderful, its make my travel for business all the more pleasurable.

Was this review helpful? Yes 1
Sydney, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

After a great weekend in Melbourne, we were sitting in the lounge at the airport when Virgin Airlines announced due to storms in Sydney they unfortunately had to cancel our evening flight. The extremely friendly and helpful Virgin staff member Craig suggested a couple of hotels and we decided on the Olsen hotel Chapel street. ( at Arts series) I... More 

Was this review helpful? Yes 1
Wigan
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Having travelled the world extensively and stayed at lots of top end hotels (Shangri La Singapore as part of this trip), I can honestly say that the Olsen is very hard to beat. As a group we had 3 rooms including 2 x 2 bedroomed suites. These in particular are perfect for families or groups - 2 bedrooms each with... More 

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OlsenHotel2015, Manager at Art Series - The Olsen, responded to this review

Good Morning Paul, Thank you for taking the time to write a review about The Olsen Hotel. It's great to read that you think the hotel is in the class of The Shangri La Singapore. I will pass on your kind word to Hotel Management about Harry on Concierge and also the other staff members of the hotel. Thank you... More 

Helsinki, Finland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was wonderful ; the attentive staff at checkin, the beautifully appointed rooms, the food and location. The only negative is the rooms are quite small. I've stayed a number of times and it never disappoints. Close to the train so everywhere is accessible , and right in a lovely retail and dining area .

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OlsenHotel2015, Manager at Art Series - The Olsen, responded to this review

Good Morning Travel A, “What a wonderful place”.. What can i say when a guest writes that about The Olsen Hotel. It's great to read that you found the Hotel "beautifully appointed rooms, the food and location" and the staff "attentive" We do have larger rooms within the hotel and please feel free to call the hotel or ask to... More 

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