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Art Series - The Olsen

#24 of 173 Hotels in Melbourne
Certificate of Excellence
Hotel website
637 - 641 Chapel Street | South Yarra, Melbourne, Victoria 3141, Australia
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Art Series - The Olsen
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Art Series - The Olsen
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1,097 reviews from our community

Traveler rating
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    15
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
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Contributor
20 reviews 20 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Staying there for three nights. Great location, staff are tremendous and genuine. The room we had was very disappointing, just a pokey size. Not sure if reflective of all rooms. A queen size bed compared to king size in most city hotels now, with the wall mounted TV at the side of the bed, not easy to watch. No location/place... More 

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Contributor
16 reviews 16 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Once again well done to the Olsen crew. I am a regular guest and this is about the only place i would stay in Melbourne, its so nice to be looked after by all the staff. Everytime i stay the service is perfect.

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Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A nice hotel to stay and great if you want to shop in Prahran. Personally I think it is slightly over rated price wise. I would prefer to spend the same amount of money or even cheaper and get equivalent accommodation in the city with more to do around you.

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Sydney, Australia
Contributor
15 reviews 15 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I arrived in this hotel early and the staff were able to find me a room. Check-in was quick and efficient; and the staff member kindly gave me a package I had delivered there the day before. The room was clean, and tidy. This was the first time I've stayed at the Olsen, having stayed at the Cullen many times... More 

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1 review
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here last weekend for our anniversary (and a night away from the kids!). The room was fantastic - cosy and so relaxing!. We dined in the restaurant that evening and had Charlotte and Manuela look after us beautifuly. They were friendly and well informed about the menu and the area. A delicious dinner with wine... More 

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OlsenHotel2015, Manager at Art Series - The Olsen, responded to this review

Good Morning Gin M, Thank You for choosing The Olsen Hotel to celebrate your anniversary. It's great to read that we looked after you so well and that you will be coming back soon. I will pass onto Charlotte and Manuela your kind words about them. Hope to see you again soon and hope you will make it a yearly... More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stayed one night here recently with my wife. We stayed in a studio room with a king bed. The bed was great very comfortable the room however was a little dated with bathroom fittings hanging off the wall and the room was not very clean. I have stayed several times at The Cullen ( another Art Series Hotel )... More 

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OlsenHotel2015, Front Office Manager at Art Series - The Olsen, responded to this review

Good morning Mark, I am extremely disappointed to be reading your review, about your recent stay with us at The Olsen. Can I ask you please make contact with myself direct to discuss this further. My contact number is 03 90401222 or via email julie_dale@artserieshotels.com.au. Kind regards, Julie More 

2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

The room itself was nice but during our whole stay here we were questioned every time we left or entered the hotel. At one point during our stay we went down to the carpark, waiting for a friend to join us before leaving and a man walked over to us and demanded that we left, and threatened to call security,... More 

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OlsenHotel2015, Front Office Manager at Art Series - The Olsen, responded to this review

Good Morning, My name is Julie Dale, and I am the Rooms Division Manager. Can you please make contact with myself direct at the hotel, on 03 90401222 or julie_dale@artserieshotels.com.au, to discuss your review direct. Kind regards, Julie More 

Traralgon, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Well I could not fault The Olsen... Upon arrival we were advised we had been upgraded & then when they explained it was 'The John Olsen Penthouse' I had to contain myself from screaming with joy. The staff were extremely helpful & friendly....my tv was not working & they sent someone up within seconds. We also ordered room service &... More 

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1 review
3 of 5 stars Reviewed 1 week ago

Only stayed there because it would be easier for us going to a friend's wedding. Room was alright, small and cosy. Bathroom, shower head couldn't stand properly. Told front desk on our way out. When we came back, my husband took a shower and said it was just balancing there because once he turned water bigger, it fell off again.... More 

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Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Located in South Yarra, one of Melbourne's finest suburbs, you need not dispute the claim. The array of fine eateries, fast cars & designer clothing will have your curiosity peaked. The cleanliness and class of Chapel Street & the establishments therein, are sure to captivate & satisfy. For the connoisseur of fine foods & wine, you have a multitude of... More 

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OlsenHotel2015, Manager at Art Series - The Olsen, responded to this review

Good Morning Leon K, WOW...What a Great Review of The Olsen Hotel. Thank You so much in taking the time to put such great words onTripadvisor. We have great pride in the hotel and the area around us, but your words about the hotel and the area puts a great big SMILE on my face. Thank You once again. Hope... More 

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