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Fraser Place Melbourne

4.0 of 5
Hotel website
19 Exploration Lane, Melbourne, Victoria 3000, Australia
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Fraser Place Melbourne
Best prices for: 1 room 1 guest
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Ranked #30 of 112 Specialty Lodging in Melbourne
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593 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (593)
  • Mar-May only
    (162)
  • Jun-Aug only
    (122)
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    (162)
  • Dec-Feb only
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There are newer reviews for Fraser Place Melbourne
See the most recent reviews
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 19, 2013 via mobile

We stayed at Fraser Place Melbourne for 2 weeks in January 2013 after quite a bit of research. We arrived after a long flight, tired and jet-lagged, and greeted by such helpful, welcoming reception staff. On the whole: you can't go wrong with Fraser Place. The positives far outweigh whatever negatives one might find. It is reasonably priced accommodation, right... More 

Was this review helpful? Yes 2
FPM_Management, General Manager at Fraser Place Melbourne, responded to this review

Thank-you for taking to the time to provide such a detailed review of Fraser Place Melbourne, and for sharing the wonderful experience you had whilst staying with us with the wider TripAdvisor community. I am very pleased that our location, apartment features, hotel services/facilities, and staff were able to make your stay a memorable one; and I would like to... More 

Perth
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 10, 2013

After reading positive reviews of this place we decided to book a 9 night stay in December. We were not disappointed. The location is handy - a short walk to the CBD. Our room was comfortable, a good size and clean. We also made good use of the kitchenette. My only criticism would be the lack of chairs - there's... More 

Was this review helpful? Yes 1
FPM_Management, General Manager at Fraser Place Melbourne, responded to this review

Thank-you for taking the time to share your experience of Fraser Place Melbourne; I am glad to hear you felt you received value for money and were able to make use of the well-equipped kitchenette during your stay. We have received many comments like yours regarding the provision of seating in the apartment for dining, and in an effort to... More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 9, 2013

A recent overnight Saturday night stay at Fraser Place was comfortable. Location is convenient to Chinatown. Staff at reception for check in, check out were efficient, friendly and professional. We stayed on the 7th floor, so noise from the street below wasn't too bad, but apparent none-the-less. The walls between rooms aren't terribly thick and yes you can hear toilets... More 

Was this review helpful? Yes
FPM_Management, General Manager at Fraser Place Melbourne, responded to this review

Thank-you for your feedback; it is great to know you had an enjoyable stay with us at Fraser Place Melbourne and were able to explore the city from our central location. I am very pleased to hear you found our team to be efficient, friendly and professional. I hope to be able to welcome you back to stay with us... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed January 6, 2013

Stayed at Fraser Place on New Year's Eve with my partner at a great rate for the night. Despite a few mix-ups during my booking earlier the staff were very eager to make up for the issues including upgrading our room. The location of the hotel is tucked away behind an alleyway however in melbourne that is just part of... More 

Was this review helpful? Yes
FPM_Management, General Manager at Fraser Place Melbourne, responded to this review

Thank-you for taking the time to share your experience of Fraser Place; I am glad you had a great stay and would return to be our guest again. Your feedback reflects the Fraser 'Place' brand which is all about the location of the property providing our guests with the opportunity explore the attractions of the city. I am glad our... More 

Sydney, Australia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 2, 2013

We went for Melbourne just a weekend before Christmas. We got great rate with breakfast. Great location, it is quite neighborhood when it's time for rest, yet it is still in the CITY. Clean room and very spacious. All airport shuttle will have Fraser in the list for transfer. We are very close to Queen Victoria Market, Lygon St, Melbourne... More 

Was this review helpful? Yes 3
FPM_Management, General Manager at Fraser Place Melbourne, responded to this review

Thank-you for taking the time to provide your feedback; I am glad you enjoyed our location and were able to experience some of Melbourne’s wonderful restaurants, coffee shops & shopping precincts all located within a small radius of our property. Location is the essence of the Fraser 'Place' brand; it is about being situated in a prime location in the... More 

Sydney, Australia
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed December 30, 2012

Stayed here for 3 nights and my list of cons far outweigh the list of pros Pros: 1. very clean room 2. handy location Cons: 1. Stayed here for 3 nights and my room wasn't serviced once in that whole time! 2. Communicating this with reception and cleaning staff was very frustrating 3. Walls are paper thin; you can hear... More 

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FPM_Management, General Manager at Fraser Place Melbourne, responded to this review

Thank-you for your feedback; I am pleased you have provided us with the opportunity to address these areas for improvement. With regards to housekeeping, I am unsure of the exact dates of your stay however this service is provided Monday - Saturday only, excluding Sunday and public holidays as stated on our brand website and also all online booking sites;... More 

Senior Contributor
36 reviews 36 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 29, 2012

Great location within walking distance of china town, very friendly & accommodating staff, clean and tidy,light and bright room with a comfortable bed, fridge, tv, workstation etc, we got the King Deluxe Room with a balcony, perfect! Definitely recommend this place :)

Was this review helpful? Yes 1
FPM_Management, General Manager at Fraser Place Melbourne, responded to this review

Thank-you for taking the time to share your recent experience of Fraser Place Melbourne; I am glad you found our team was able to make your stay an enjoyable one, and that our accommodation facilities provided you with comfort and convenience. I hope to welcome you back to stay with us again in the future. More 

Hong Kong, China
1 review
4 of 5 stars Reviewed December 24, 2012

Centre of Melbourne near everything. Very helpful staff. Right next to china town. And the old prison, plus only around $60 for a taxi from the air port. Will stay there again. Just a little dusty. Breakfast small but good price. The trams are good fun,

Was this review helpful? Yes
FPM_Management, General Manager at Fraser Place Melbourne, responded to this review

Thank-you for your feedback; I am pleased to hear you had an enjoyable stay and will return to visit us again. More 

Asia
Contributor
16 reviews 16 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 19, 2012

We had a little difficulty locating the entrance of the hotel as it is located in a small lane. It is close to Chinatown and within walking distance from the main shopping area in Bourke Street. Check-in was fast and efficient. The room is small incorporating a kitchenette, a table and a chair. The kitchenette comes with a dishwasher, which... More 

Was this review helpful? Yes
FPM_Management, General Manager at Fraser Place Melbourne, responded to this review

Thank-you for sharing your experience of Fraser Place Melbourne. I am very happy to advise that we are in the process of sourcing suitable furniture to increase dining space and seating within selected apartments; this is a direct response to feedback, similar to yours, which we have received since refurbishing earlier this year. We are confident this improvement will increase... More 

Bolwarra, Australia
Top Contributor
76 reviews 76 reviews
46 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 17, 2012

Great Location (19 Exploration Lane), just a few tram stops from the centre of Melbourne, though it is walking distance (for most people) to everything eg theatres, Queen Victoria market, China Town etc. The hotel is located in a laneway but there is space to unload baggage on arrival and vice versa. I'm not sure if there is general parking... More 

Was this review helpful? Yes
FPM_Management, General Manager at Fraser Place Melbourne, responded to this review

Thank-you for your feedback; I am glad you enjoyed your stay with us at Fraser Place Melbourne. As you mention, our location is very central to the many attractions of Melbourne however being tucked down Exploration Lane means you can also escape the hustle and bustle for some rest and relaxation. I am glad that our breakfast offering exceeded your... More 

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