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Fraser Place Melbourne

4.0 of 5
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19 Exploration Lane, Melbourne, Victoria 3000, Australia
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Fraser Place Melbourne
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Ranked #30 of 112 Specialty Lodging in Melbourne
A recent review
3 of 5 stars reviewed 2 days ago
ppiaus Sydney, Australia
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591 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (591)
  • Mar-May only
    (160)
  • Jun-Aug only
    (122)
  • Sep-Nov only
    (162)
  • Dec-Feb only
    (147)
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Sydney, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Although it belongs to the same chain of hotels as the 5 Star Fraser Suites in Perth, it is only a 3 Star accommodation. The Staff at reception and reservations are lovely. Located close to Exhibition Street, Parliament House, Chinatown and a pleasant walk to Collins Street.

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Adelaide, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

I enjoyed my stay at this hotel. It was well located, close to transport, shops and entertainment. The rooms were set out well, and reasonably clean. This hotel is overall good value and well worth considering.

Review collected in partnership with Amoma.com

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Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel after booking on Agoda. All hotels in Australia are non smoking in rooms, and we were aware of this and smoked outside and as responsible smokers, we disposed of our butts in a can and sealed plastic bag in the room (lidded) bin 5 minutes before checkout. Much to our surprise, the hotel charged us... More 

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Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Kjun01, Thank you for your feedback regarding the situation with your smoking. Should you choose to stay with us again please do not hesitate to contact our reservations department directly on 03 9669 6888 Kind regards, More 

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is tucked away in a ally way. At first it appears a little concerning. But you soon realise its not that bad. The hotel itself is great. The check-in was simple and fast. The only minor down point was that no-one helped to take all our luggage to our room. But that was really the only down point.... More 

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Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Mr Viper73, We are delighted to learn of your enjoyable experience following your recent stay at Fraser Place. We are pleased you were comfortable in our accommodation room and you could take advantage of our central location. We look forward to having the opportunity to welcome you again soon. Kind regards, More 

Perth, Western Australia, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for 6 nights in early October, was a very comfortable stay and the staff were very friendly and nice. We arrived to the hotel at about 7am and the staff were very prompt to clean a room from us so we could check in super early, which we were very pleased with having come of a red eye... More 

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Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear AshleighK8, Thank you for your kind remarks about our standard of service. We have a commitment to provide our guests with the most exceptional hospitality possible, to make them feel like they are truly welcome and appreciated, and I am glad to see that we succeeded in doing so in your case. Should you wish to stay with us... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Clean, fresh, modern and has everything you need for a great price. Very comfortable bed, nice linen, great shower, lovely soaps. The room service is provided by a third party but was excellent! Only downside would be that it is in a laneway and you get garbage collection noise through the night on that side of the building.

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Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear shelley s Thank you for choosing to stay with us and sharing your comments with the TripAdvisor community. We are delighted you had an enjoyable experience and you were comfortable in our care. Thank you once again and we look forward to welcoming you back. Kind regards, More 

Melbourne, Australia
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here last night for business purposes, as i had an early morning meeting and woke up to no hot water! ! I am not impressed and when reported the desk clerk was very unhelpful. She didn't seem to get how upset i was and how important it was that i was prepared for my meeting. I will never stay... More 

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Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Hi ShelleyLee20, Thank you for taking the time to provide feedback feedback on your recent stay. It was great talking to you on the phone and as discussed we look forward to seeing you again soon. Kind regards. More 

mo31
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located on the quiet Exploration Lane just off Little Lonsdale street, Fraser Place Melbourne was a great find. I stayed for 9 nights on a mixture of business and travelling. Location is perfect within close walking distance of Melbourne's free city centre trams which allow free travel to almost all of Melbourne's top attractions: Docklands and harbour, Southgate and business... More 

Was this review helpful? Yes 2
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear mo31, Thank you for choosing to stay with us. We are pleased that you enjoyed your stay, we pride ourselves on our location. I am glad to read that you sampled some of the many delightful restaurants and excellent shopping located so close to our property. I do apologise for the room mix up, I have personally spoken to... More 

Antananarivo, Madagascar
Top Contributor
95 reviews 95 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fraser Place in Melbourne. It is in a quiet lane off the main shopping area - and the gastronomic delights of Chinatown. But it is far more more than a location; the hotel is well run with friendly, discreet but helpful staff. The rooms are a good size and well equipped. The freebie soaps etc are high quality, branded products... More 

Was this review helpful? Yes 2
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear ricana0261, Thank you for your feedback following your recent experience at Fraser Place. We are delighted you had an enjoyable experience and you were comfortable in our care. Thank you for your recommendations and please do not hesitate to contact us directly for a booking. We look forward to welcoming you back again soon. Kind regards, More 

Bendigo, Australia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have now stated at Fraser Place 5 times and have always been happy with our choice. The location is fantastic, just near Chinatown and very close to the main shopping in the city. Rooms have always been clean with a small kitchenette to allow you to make a cuppa and breakfast before heading out. Bathroom on the small side... More 

Was this review helpful? Yes 1
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear CarmenWBendigo, Thank you for sharing your comments following your recent visit at Fraser Place. We are grateful for your loyalty and delighted we could assist in a memorable experience. Thank you for your recommendations and we look forward to welcoming you back again soon. Kind regards, More 

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