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All 113 Melbourne accommodations

Fraser Place Melbourne

4.0 of 5 Condominium   |   19 Exploration Lane, Melbourne, Victoria 3000, Australia
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Fraser Place Melbourne
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Ranked #26 of 113 Specialty Lodging in Melbourne
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555 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Close to tram stop (could hear the tram bells for room), comfortable room, had everything I need. Went there as part of mystery travel package so didn't pick the room but would happily go back. Excellent reception staff, really friendly and helpful with directions and suggestions for activities. Hotel is located down a laneway but has full camera surveilance- 24... More 

Was this review helpful? Yes
Dublin, Ireland
Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A good location is one of my priorities when booking a hotel and at Fraser Place I definitely got that right. There is everything you need close by: shopping, restaurants, bars, parks, my favorite Brunswick street area in walking distance and if you don't feel like walking tramstops are few minutes away including the free city circle. We stayed for... More 

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Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Guest, Thank you for choosing to stay with us. We are pleased that you enjoyed your stay and the amazing city of Melbourne. We pride ourselves on our location and I have passed on your kind comments to all of our staff, thank you for the time and recognition. We definitely look forward to welcoming you back in the... More 

Adelaide
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 1 week ago

Booked our accommodation as a corporate booking and was initially very impressed with how the apartments looked online. Got a great price and promise of special rates on nearby parking. Rooms appear initially clean and tidy but unfortunately this is where the good news ends. Upon arriving at the hotel we were quickly informed by the least helpful attendant I've... More 

Was this review helpful? Yes 1
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Guest, Thank you for sharing your feedback from your stay. However we are saddened to hear your comments about our hospitality and service. We are usually known for our attentive and friendly staff and we are truly sorry you felt differently and we can only apologise. I have personally spoken to our staff and have communicated the kind of... More 

Narellan, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I just got back from Melbourne and chose Fraser Place as i loved what i saw on the website. They make the rooms look so much bigger in photos, when i arrived i was shocked how small reception was.. our room was small. But we only stayed 2 nights, if your staying longer i suggest upgrading to a bigger room.... More 

Was this review helpful? Yes
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Guest, We appreciate the time you have taken to share your feedback online and thank you for sharing your review, we are thrilled we could assist in making your wedding anniversary stay with us memorable. In relation to your comments about the check in time, it is 2pm and we do apologise for not being able to accommodate an... More 

1 review
1 of 5 stars Reviewed 1 week ago

Just thought might as well provide some feedback re Fraser Place Melbourne- • The room given had a window but wooden bars on it like a jail, so could not see through outside at all. It felt claustrophobic • Noticed that the table for dining was dirty with food left overs • Study table and side tables had heaps of... More 

Was this review helpful? Yes
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Guest, Thank you for conveying your feedback following your recent experience at Fraser Place. In relation to your comments regarding the cleanliness of your room, this is very disappointing and certainly not indicative of the service we strive to maintain. I am more than happy to discuss this matter further with you and we will ensure your comments are... More 

Traralgon, Australia
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed here several times before. Ideal location close to china town and the theatre. Staff are always busy and check in time takes far too long. Rooms are small for the money, big on facilities including a kitchenette with refrig, neat ensuite and good toiletries.Stayed on the 11th floor. Big mistake air cons far to noisy to leave on... More 

Was this review helpful? Yes
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Guest, Thank you for choosing to stay with us and for taking the time to write a review. We do pride ourselves on our location and facilities. I do agree that check in times can be very busy and our staff do their best to make the process as smooth and quick as possible. In relation to your comments... More 

Melbourne, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

My overall review is a 3/5 not for the place being bad or anything but more so the lack of customer service when i had a specific request. Hotel manager could not even get back to me regarding a request to have some flowers arranged for my anniversary. I had to contact the facility 3 times and no one got... More 

Was this review helpful? Yes
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Guest, Thank you for detailing your feedback following your recent stay at Fraser Place. We are appreciative of your comments and naturally disappointed you were not totally satisfied with your experience. I have personally spoken with the duty manager and I would like to discuss this matter further with you. Please contact me directly on 03 9669 6810 or... More 

Rutherglen, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

For someone who is not a city girl, I felt safe and not so overwhelmed when I arrived to Fraser Place. Not only was the staff helpful, they were friendly and had excellent rapport with everyone. My room was amazing, neat and tidy and had everything I needed for my 3 day stay. Breakfast buffet was limited but staff accomodated... More 

Was this review helpful? Yes
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Guest, Thank you for choosing to stay with us. Thank you for taking the time to provide your feedback following your recent visit at Fraser Place. Our aim is to ensure our guests depart feeling better than when they arrive and we are delighted to learn of your enjoyable experience . We look forward to welcoming you again soon.... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a wonderful stay from 25jan..05feb Service was very prompt n efficient with a smile Though the room was small it was very clean with good toiletries Kitchen facilities could be upgraded Restaurants/clubs/shopping...choices plenty Price reasonable

Was this review helpful? Yes 1
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Guest, Thank you for choosing to stay with us. We are pleased that you enjoyed your stay and our lovely city of Melbourne. We pride ourselves on our location and I have passed on your kind comments to all of our staff, thank you for the time and recognition. Kind regards, More 

London
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

As someone whose former job was writing hotel reviews, I can honestly put this little gem in the heart of Melbourne up there with the best places I've stayed. It's squeaky clean, good sized room, very comfortable bed, quiet, and the cooking facilities are an extra bonus for business travellers who want a more home-away-from-home experience. It is also a... More 

Was this review helpful? Yes 1
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Guest, Thank you for choosing to stay with us. We are pleased that you enjoyed your stay and the amazing city of Melbourne. I have passed on your kind comments to all of our staff, our aim is to ensure our guests depart feeling better than when they arrive and we are delighted to learn of your enjoyable experience.... More 

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Additional Information about Fraser Place Melbourne

Address: 19 Exploration Lane, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fraser Place Melbourne 4*
Number of rooms: 112
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Also Known As:
Fraser Place Melbourne Hotel Melbourne

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