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Fraser Place Melbourne

19 Exploration Lane, Melbourne, Victoria 3000, Australia
Hotel amenities
Fraser Place Melbourne
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Ranked #26 of 112 Specialty Lodging in Melbourne
A recent review
4 of 5 stars reviewed 5 days ago
CarmenWBendigo Bendigo, Australia
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581 reviews from our community

Traveler rating
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    72
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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Bendigo, Australia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have now stated at Fraser Place 5 times and have always been happy with our choice. The location is fantastic, just near Chinatown and very close to the main shopping in the city. Rooms have always been clean with a small kitchenette to allow you to make a cuppa and breakfast before heading out. Bathroom on the small side... More 

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Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear CarmenWBendigo, Thank you for sharing your comments following your recent visit at Fraser Place. We are grateful for your loyalty and delighted we could assist in a memorable experience. Thank you for your recommendations and we look forward to welcoming you back again soon. Kind regards, More 

Newcastle, Australia
Top Contributor
66 reviews 66 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

Read mixed reviews about Fraser Place but thought we would give it a go as we normally stay at Docklands which is more expensive. Fraser Place is in a great location - tucked away down Exploration Lane. The staff were great - they couldn't have been more helpful. Sometimes when I read reviews from people that say staff weren't friendly... More 

Was this review helpful? Yes 1
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Lifestylechoice, Thank you for detailing your feedback following your recent experience at Fraser Place. We are delighted you had an enjoyable experience and you were comfortable in our care. Thank you for your recommendations and we look forward to welcoming you back again soon, please do not hesitate to contact us directly for future bookings on (03)9669 6888 Kind... More 

Sydney, New South Wales, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

Hotel was great, room was clean and comfortable althought a bit smaller than i thought, staff were friendly and helpful. The only downside is the entrace located at a small laneway makes it a bit hard to find when we arrived. Will definitely stay here again.

Was this review helpful? Yes
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Astrid H, Thank you for your feedback regarding your recent experience at Fraser Place. I am very glad you enjoyed your stay. Please do not hesitate to contact us directly on (03) 9669 6888 for any future bookings. Kind Regards, More 

Canberra
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel was the best value for a short overnight stay in Melbourne for the Comedy Festival. We selected it on the basis of location in the CBD and appearance online. Encounters with the staff at front desk was a bit hit and miss - always with a smile but sometimes left me wondering whether the staff were competent at... More 

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Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear N5221584, Thank you for choosing to stay with us. We are pleased that you enjoyed the Comedy Festival and the amazing city of Melbourne. We pride ourselves on our location and I am glad to read that you sampled some of the many delightful restaurants and excellent shopping located so close to our property. Regarding our front office, I... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I'll start with the good points. Staff, friendly and personable. Free WiFi, awesome. Rooms? No, I booked this place based on the photos. Don't be fooled. Very old and tacky compared to the pictures. The room also absolutely stank of an old persons aged care home. The type that stinks of urine. You know the ones. Though the bed was... More 

Was this review helpful? Yes 3
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Chelsea H, Thank you very much for your feedback. . I can assure you that we take all feedback very seriously as your comments help us continually improve our product and services to ensure we can meet our guests’ needs. I have certainly advised housekeeping about your room and I am more than happy to discuss this matter further... More 

Contributor
19 reviews 19 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

quiet room stocked with basics. spacious, studio type, with kitchen counter, sink, utensils, refrigerator, two burner cook top, and microwave. complimentary tea coffee and individual creamers. balcony opened out on to city skyline. tv, comfortable bed. breakfast is so so. better options for your money at any one of nearby cafes all within a few minutes walking. while centrally located,... More 

Was this review helpful? Yes
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Theresa P, Thank you very much for choosing to stay with us at Fraser Place Melbourne. I would personally like to thank-you for taking the time to provide us with your feedback. I can assure you that we take all feedback very seriously as your comments help us continually improve our product and services to ensure we can meet... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed there many time the room are spacious,Pretty good location, fairly close walk to shops. Rooms were of a good size. Quiet hotel. Comfortable be , all receptions are lovely , and very helpful. Especially, Ticha from Thailand. " 👍

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Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Gino691, Thank you for sharing your comments following your recent visit at Fraser Place. We are grateful for your loyalty and delighted we could assist in a memorable experience. Thank you for your recommendations and we will pass on your comments to Ticha, no doubt they will be graciously received. We look forward to welcoming you back again soon.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hotel is in a good fairly central position & close to all main shops and malls. Room was a good size, clean and comfortable. Hotel staff were very friendly, helpful with amenities and excellent advice from reception girl Cassy on where to eat and what to see. Very pleasant atmosphere and clean. Only downside is limited parking but otherwise 5... More 

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We live in mebourne but wanted a night away. We wanted something with a kitchenette and king bed. it provided both!! Check in was easy and friendly staff. No on site car parking but about 100 metres up the lane was a car park. For one night it cost us only $12, not bad for the city and public holiday... More 

Was this review helpful? Yes
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear PMNJ2011, We are delighted to learn of your enjoyable experience following your recent conference at Fraser Place. We are pleased you were comfortable in our accommodation room and you could take advantage of our central location. We look forward to having the opportunity to welcome you again soon. In relation to your comments about the WiFi being slow, we... More 

Byron Bay, Australia
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I only had a short stay here, but thanks to www.HotelQuickly.com App, found this place at last minute, great price, close to everything, stroll to eveything in the CBD - would defintaely recommed it...

Was this review helpful? Yes
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Erik B, Thank you for choosing to stay with us and for taking the time to write a review. I am thrilled you enjoyed your stay and the beautiful city of Melbourne. Thank you also for your recommendations and we look forward to welcoming you back again soon, please contact us directly on (03) 9669 6888 for any future... More 

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