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Punthill South Yarra Grand

4.5 of 5 7 Yarra Street | South Yarra, Melbourne, Victoria 3141, Australia
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Certificate of Excellence 2014
Punthill South Yarra Grand
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Punthill South Yarra Grand
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168 reviews from our community

Traveler rating
    76
    63
    20
    4
    5
See reviews for
50
48
9
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (37)
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Adrian, Paul & Clint made our holiday, they couldn't have been more helpful or friendly. Not only was the accomodation brilliant but they all gave great advice on how best to enjoy Melbourne. Great location, near shopping, train station & tennis. The outstanding service alone is enough for us to recommended to anyone.

Was this review helpful? Yes
Michele B, Guest Relations Manager at Punthill South Yarra Grand, responded to this review

Dear HeidiJMM, Thank you for your review of Punthill South Yarra Grand. The team at the property will be thrilled to know that you had such a great stay and that their service and advice helped to make for a memorable holiday in Melbourne! We look forward to welcoming you back to Punthill in the future. Kind regards, More 

Sydney, Australia
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Who thought of putting a king size bed in such a tiny bedroom? This really doesn't work! There was barely enough room to sideways shuffle around the bed, I don't know how the maid managed to make it. The lack of space beside the bed meant the absolutely tiny bedside tables were crammed between the bed and the wardrobe making... More 

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Queenstown, New Zealand
1 review
1 of 5 stars Reviewed 1 week ago

I stayed there over the Christmas period while visiting family and couldnt believe the state of the room considering the age these apartments were. The bathroom door was so sticky you had to slam it to close it, the walls in the bathroom needed a seroius wipe down to get rid of what looked like "nasal fluid" and the worst... More 

Was this review helpful? Yes
Michele B, General Manager at Punthill South Yarra Grand, responded to this review

Dear Janedoedec2014, I am very disappointed to read that you did not enjoy your stay. Punthill South Yarra Grand is a gorgeous 4.5 star property in an excellent location. I have investigated your issues and find the following: The hinge on the bathroom door was loose, and this is why it would not properly close. As soon as it was... More 

2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Old, dirty, broken rooms & apartment. Old equipment. We had a loud bang go off due faulty electricals, woke up with a shock. Noone cared. Very dusty & dirty.no wifi. Road was closed & under construction. Next to loud train station. Fan & shower were broken. Small apartment & rooms. Dont bother.

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Michele B, General Manager at Punthill South Yarra Grand, responded to this review

Dear Ash413356, Punthill South Yarra Grand is a gorgeous property in an amazing location, and is only 4 years old, and we constantly receive complimentary feedback. I have investigated your issues. I understand that the bedside lamp blew. This triggered the safety switch. As soon as you mentioned it to reception, the lamp was replaced immediately. We were only notified... More 

Canberra, Australia
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We were happy with the modern 1 bedroom apartment. Clean, well-appointed and furnished, comfortable bed with large balcony. Our only complaint is the service. We arrived at 5:00pm on a Thursday and the reception desk was not manned. There is a telephone at reception to page a staff member. We did this and waited 12 minutes for someone to appear.... More 

Was this review helpful? Yes 1
Michele B, General Manager at Punthill South Yarra Grand, responded to this review

Dear t2cs, Thank you for your review of Punthill South Yarra Grand. We are pleased that you found the apartment comfortable and well appointed, and also enjoyed the excellent location of this property in South Yarra. We are, however, extremely disappointed to read that your check in experience was less than satisfactory. I have investigated the situation, and found the... More 

Kingston on Murray, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The highlight for us at the Punthill Apartments was the friendliness of the staff. I cant recall the staff members name, but he was fantastic. Whenever we saw him over our 4 night stay, he was always friendly and helpful. The rooms were very well maintained and of a high standard. The location is excellent, being able to either catch... More 

Was this review helpful? Yes 1
Michele B, Guest Relations Manager at Punthill South Yarra Grand, responded to this review

Dear Lisak1970, Thank you for your review of Punthill South Yarra Grand. Great to hear you had such an enjoyable stay, and found the staff so friendly and helpful throughout your visit to Melbourne. We look forward to welcoming you back to Punthill soon. Kind regards, More 

St. Louis, MO
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 4 weeks ago

What I enjoyed about this place was the concierge/manager, who was a delight (I cannot remember his name), and the fact that the location of the apartment was top notch. Train station was right outside the door, and there were many restaurants and shops not a minute away. I also appreciated that the kitchen was fully stocked with items needed... More 

Was this review helpful? Yes 1
Michele B, Guest Relations Manager at Punthill South Yarra Grand, responded to this review

Dear MsCleo2313, Thank you for your review of Punthill South Yarra Grand. We agree that the location of South Yarra is fantastic, with loads of shops, cafes, restaurants and boutiques within easy walking distance, as well as the train station being a 2-minute walk from the property. Real estate in South Yarra is at a premium, and we definitely feel... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Our family (2 Adults, 2 Children & a toddler) stayed at these wonderful apartments over the Christmas Break. The staff were friendly & very helpful always with a smile. The location was brilliant & the apartments had everything we needed. The fridge was great as it was a decent size to stock up on shopping, and it had a good... More 

Was this review helpful? Yes 1
Michele B, Guest Relations Manager at Punthill South Yarra Grand, responded to this review

Dear Carmel W, Thank you for your review of Punthill South Yarra Grand. Fantastic to hear that you and your family had such an enjoyable stay. We agree that the location of this property is brilliant - in the heart of all the shops, cafes, restaurants and sights of South Yarra, plus excellent transport links into the CBD and surrounds.... More 

San Diego, California
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 17, 2014

we were there with our family. The rooms are small but cozy. However cleaning not so much in the rooms, was kind of disappointed, but when we needed something, not even 1 minute and we had it delivered. The staff were so friendly and it's been a long time since I have seen such friendly people. always smiling and always... More 

Was this review helpful? Yes 1
Michele B, Guest Relations Manager at Punthill South Yarra Grand, responded to this review

Dear Mary R, Thank you for your review of Punthill South Yarra Grand. We are very pleased that overall you enjoyed your stay, and found the staff, in particular, so hospitable. We are, however, very disappointed to read that you found the housekeeping standard less than satisfactory and will investigate promptly. We look forward to welcoming you back to Punthill... More 

Launceston, Australia
Top Contributor
50 reviews 50 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 1, 2014

This is my first choice for accommodation when staying in Melbourne. It is just out of the CBD but the train station is literally 1 minute away and Chapel Street is also just a hop skip and a jump away, so no shortage of options for shopping and eating out. I have stayed here during the week and on weekends... More 

Was this review helpful? Yes 1
Michele B, Guest Relations Manager at Punthill South Yarra Grand, responded to this review

Dear Launie_girl, Thank you for your lovely review of Punthill South Yarra Grand. We are absolutely thrilled that Punthill is your choice for accommodation when you are visiting Melbourne, and that your expectations are met time and again with each visit; the team at South Yarra will be so delighted! We look forward to welcoming you back to Punthill next... More 

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Additional Information about Punthill South Yarra Grand

Address: 7 Yarra Street | South Yarra, Melbourne, Victoria 3141, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Punthill South Yarra Grand 4.5*
Number of rooms: 55
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Also Known As:
Punthill South Yarra Grand Hotel Melbourne
Hotel Style:
#27 Business Hotel in Melbourne
#55 Luxury Hotel in Melbourne
#60 Family Hotel in Melbourne

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