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Hilton Melbourne South Wharf

#15 of 172 Hotels in Melbourne
Certificate of Excellence
5.0 of 5
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2 Convention Centre Place | South Wharf, Melbourne, Victoria 3006, Australia
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Ranked #15 of 172 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Debby D Camden, Australia
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2,119 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Camden, Australia
1 review
4 of 5 stars Reviewed yesterday NEW

The only issue is no lighting in room to be able to read. The lamps are too low. I could not read anything unless I went to the bathroom. I understand a mood might be what people are looking for but if you want to read a newspaper it is almost impossible to read, especially if you have bad eyesight... More 

Review collected in partnership with Hilton Hotels & Resorts

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Monte-Carlo, Monaco
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was always staying at the Hilton on the Park in Melbourne but since that is no longer a Hilton hotel, I decided to try the South Wharf in January and I did not regret it. I landed very early from Dubai and I was given a room immediately by a very nice front desk manager (Serene). The room had... More 

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Sydney, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent hotel and great room. Good location within walking distance of restaurants and casino. Good breakfast selection and helpful staff. Just watch out for the credit card surcharge upon checkout. No mention of surcharge during booking or check-in. I'd stay here again, but looks like I'm going to bring some extra cash,

Review collected in partnership with Hilton Hotels & Resorts

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Melbourne, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

For the money i paid for Executive Suite, i expected a little more. No-one offered to take bags to room, i', ok with taking myself, but at this level it should be offered. No Hot Breakfast Offered in Executive Lounge. The Room was great.

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Milwaukee, Wisconsin
Top Contributor
139 reviews 139 reviews
35 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

convenient to convention center. crown seemed closer to main downtown walking areas and more convenient. I chose HIlton for points, I rarely travel for conference, but was told I couldn't earn them since i was on a conference rate, doesn't seem right. but that doesnt help with hotel. cable tv choices limited. maid would miss a few things seemingly every... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

I was disappointed this visit. We stayed on the executive floor. I feel since we last stayed in January 2013 the standard has slipped. The service in the executive lounge was poor, at times there wasn't anyone to be seen.... I had to knock on what I thought was the kitchen door to find someone who could fix the coffee... More 

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Senior Contributor
27 reviews 27 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is very nice, great location. Next to the promenade along Yarra, next Outlets, next Melbourne Convention & Exhibition. Walking distance 5-10 min to CBD. Maybe a Little bit to much limited variations in the breakfast menu, especially in the lounge you cant get any warm food unless you wait for 30min!! Normally the Hiltons have a level better... More 

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Ottawa, Canada
Top Contributor
171 reviews 171 reviews
31 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were happy to have chosen that location for our 6 days discovering the beautiful city of Melbourne. The room was nice with an excellent view. It was somewhat shocking that in-room WiFi was only available for a fee, not even complimentary for Hilton HHonors members when one knows that most other hotel chains extend that courtesy. The hotel lobby... More 

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Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for sharing your review with us about your stay at Hilton Melbourne South Wharf. I'm delighted that you were pleased with our location and I very much appreciate your views regarding the Internet offering within the guestrooms. Currently, our Hilton Honors Diamond and Gold Members receive complimentary Internet as part of their Member benefits; however, you may be... More 

hong kong
Senior Contributor
25 reviews 25 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is in the best location if you are attending a conference in the adjacent convention center. The hotel connects on the 1st floor and you don't need to even walk outside. The hotel was overwhelmed by our conference and the service suffered. The staff are enthusiastic and eager to help but the hotel seemed quite short staffed.

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Singapore, Singapore
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was in Melbourne on a Business Trip to attend a company conference. The hotel is a Good Business Hotel in a great location that allowed me to do early morning walks along the Yarra River. Strangely, in order to hold a meeting with a coffee at the hotel there is a curious combination of opening and closing times for... More 

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Hotel Review Summarization

What travelers say

  • Executive Lounge(45)
  • Room service(29)
  • Yarra river(19)
  • Great view(13)
  • Crown casino(13)
  • Short walk(9)
  • Relaxation suite(9)
  • Buffet breakfast(9)
  • Good size(5)
  • Comfortable bed(5)
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