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Hilton Melbourne South Wharf

#15 of 158 Hotels in Melbourne
Certificate of Excellence
5.0 of 5
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2 Convention Centre Place | South Wharf, Melbourne, Victoria 3006, Australia
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Ranked #15 of 158 Hotels in Melbourne
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Sharne W Werribee, Victoria, Australia
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2,345 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (593)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Mar-May only
    (600)
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  • Dec-Feb only
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Werribee, Victoria, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and another couple visiting us from interstate booked this hotel as we were spending the evening in the CBD. The hotel is in a great location with DFO next door and Crown Casino a short walk away. We asked to be on the same floor at the time of booking, however this did not eventuate. We were on... More 

Was this review helpful? Yes
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for posting your feedback about your recent stay at Hilton Melbourne South Wharf. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. We are indeed superbly located close to the shopping and the entertainment precinct, and I am very... More 

Sydney, Australia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The experience of this hotel was exceptional, from the staff greeting on arrival throughout my stay. I had a room on the tenth floor overlooking Crown Casino, the lights and view at night were spectacular. The Hotel is quiet, and the room was clean and of a high standard. There was a bath, shower and toiler, with hand rails that... More 

Was this review helpful? Yes
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. The team and I appreciate your feedback and we all... More 

Hobart, Australia
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I did not stay at the hotel, but met a colleague at the bar - not terribly impressed with service or the pizza we ordered. And the coffee was awful. Pizza overwhelmed with cheese and very minimal topping . Having said that, we had a function there that night and the food was amazing!!

Was this review helpful? Yes
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your dining experience at Hilton Melbourne South Wharf. I was delighted to hear that you were happy with the food we offered at the function you attended, however I was very sorry to learn that you were disappointed with our F&B standards at the bar. Rest assured I have shared this with our... More 

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The hotel sits on the edge of the South Wharf, by a major expressway. Not surprisingly the rooms are noisy, despite the double glazing. If you are a light sleeper this location is not for you. I booked this hotel, knowing that it was out of the way, because I thought it was going to be quiet but cannot say... More 

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Bendigo, Australia
Level Contributor
235 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed in a suite (1201) and had access to the Executive Lounge. The Lounge was very good and we enjoyed the drinks and canapés. The staff in the Executive lounge were very good. The room staff were also very friendly as you walked along the hallways, especially the lovely young lady who serviced level 12 on... More 

Was this review helpful? Yes 1
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for posting your feedback about your recent stay at Hilton Melbourne South Wharf. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. I have noted your important feedback regarding the restaurant and the guestroom. I greatly appreciate your comments... More 

Shanghai, China
Level Contributor
48 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here a few years ago. Spacious rooms and clean. Conveniently located - right next to to South Wharf Mall & Convention Centre. Also short distance from the downtown shopping areas/eateries (including China Town) as well as the Crown casino (for those of you who would like to try your luck but prefer to stay in a quieter place).

Was this review helpful? Yes
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located close to the CBD and... More 

Perth, Australia
1 review
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at Hilton South Wharf for 5 nights recently to celebrate our wedding anniversary and were more than happy with the service provided along with the facilities of this hotel. Upon arrival all staff were most friendly and congratulatory to my wife and I, plus there was a nice bottle of champagne on ice waiting for... More 

Was this review helpful? Yes
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent wedding anniversary stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located close to the... More 

Sydney, Australia
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Great rooms, very spacious. Excellent make-up mirror and large bathroom! Was disappointed with the Caesar salad. The lettuce was poor and very light in colour, it did not compare to any other Caesars I have had at Hilton hotels. Breakfast was good. The staff are ok, Matt was excellent at concierge! It is very useful if you are at the... More 

Was this review helpful? Yes
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for posting your feedback about your recent stay at Hilton Melbourne South Wharf. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our room and service. We are indeed superbly located for Conference events nearby and I am very pleased you find... More 

Warrnambool, Australia
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

This afternoon at the hilton hotel for 2 nights. We got upgraded 20 room at the end of the floor that we are on. The room is just fabulous as it has views over looking the city and docklands. The bed is extremely comfortable the room is spacious has a well stocked bar, the central heating and cooling works very... More 

Was this review helpful? Yes
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We all look forward to your return in the not... More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night in December. We found the hotel very modern and clean. Rooms where spacious with comfy beds and large shower. There is lots to do in the area with a shopping centre down below and multiple places to eat. Hotel maybe a little on the pricy side but we found it great for a one... More 

Was this review helpful? Yes
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for posting your feedback about your stay at Hilton Melbourne South Wharf. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. We are indeed superbly located close to the shopping and the entertainment precinct, and I am very pleased... More 

Hotel Review Summarization

What travelers say

  • Executive Lounge(41)
  • Room service(26)
  • Yarra river(15)
  • Great view(11)
  • Crown casino(9)
  • Relaxation suite(8)
  • Short walk(8)
  • Buffet breakfast(7)
  • Good size(5)
  • Convention Centre(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Other (109)

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