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Hilton Melbourne South Wharf

#15 of 172 Hotels in Melbourne
Certificate of Excellence
5.0 of 5
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2 Convention Centre Place | South Wharf, Melbourne, Victoria 3006, Australia
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Ranked #15 of 172 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
voicey1977
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2,154 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Great place to stay. If you can get the relaxation room on a deal go for it. Bit pricey otherwise. Breakfast and dinner outstanding. No hesitation going back. Close to city and shops including the dfo

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brisbane, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

my family and I really enjoyed our stay. The staff were helpful and the restaurant outstanding and close to shops and waterside. easy walking distance to the city and restaurants. Rooms were comfortable and well presented. the hotel had all the comforts you need for a complete experience including gym and spa

Review collected in partnership with Hilton Hotels & Resorts

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Bittern, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great place to stay, very clean and comfortable. Relaxation suite is beautiful with stunning views of the city. Staff are very friendly and nothing is too hard for them. Buffet Breakfast is awesome, so many options and definitely worth the money. Looking forward to our next stay.

Review collected in partnership with Hilton Hotels & Resorts

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Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our weekend stay in the Hilton was relaxing and revitalising. Our room was beautiful, spacious and extremely comfortable - so comfortable that after taxiing in from the airport we showered, sat back and ordered room service instead of venturing out to try Melbourne's delights. We thoroughly enjoyed breakfast each morning in the dining room. There was a fantastic display of... More 

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Gold Coast, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We love staying at the Hilton so already knew we would have a wonderful time here. Our room was beautiful, absolutely huge and overlooking the river, as always everything was immaculate. One of the comfiest beds we've ever slept on!! For our anniversary they sent us a complimentary bottle of champagne to the room with some chocolates.... We were greeted... More 

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Hampshire England UK
Top Contributor
108 reviews 108 reviews
38 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for three nights in order to attend a wedding - the reception of which was being held at The Showtime events venue just a short walk from the hotel. From the start, all staff we came in contact with were cheerful and efficient. Our suite (1817) had a wonderful dual aspect and the view from the lounge... More 

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Woods Hole
Top Contributor
129 reviews 129 reviews
36 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Location is number 1 here, close to river walk, bridges to the trams, to performance venues and a management that knows how to please it long stay (5 nights) guests with a high floor, a good view and executive lounge access. This Hilton reflects a good corporate culture that tries to please as opposed to treating a guest like a... More 

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Sydney
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Stayed here a week on business (trip not yet over at the time of writing this). Firstly, my early 5am start to my day was with a cold shower as no hot water. Reported to concierge and they didnt seem sympathetic nor care too much. Day 2, water luke warm but given the cold weather outside a hot shower was... More 

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Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for your review following your stay at Hilton Melbourne South Wharf. Naturally, I was very sorry to read about your negative experience and the various shortcomings that occurred on this occasion, and particularly that your concerns were poorly handled by the staff with whom you had spoken - Please rest assured your important feedback has certainly been shared... More 

Kalgoorlie, Australia
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Hilton Hotel South Wharf is a superb place to stay. It is in a fantastic location with many restaurants within a very short walk, the Convention Centre attached to the hotel on one side, and an extensive shopping complex and food hall on the other side. The accommodation itself is luxurious and very comfortable. The staff on the bell... More 

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Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for sharing your feedback with us following your stay at Hilton Melbourne South Wharf. I was delighted to learn that you enjoyed our location, services and facilities during your visit; and I appreciate your helpful feedback which I have also shared with my Front Office team. We all hope to have the pleasure and privilege of serving you... More 

Bahrain
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

1st stay at this hotel and overall a very positive experience. Great location for the bars and restaurants on the river, convention centre and outlet shops. Very comfortable bed, a bit softer than I normally like but very nice. Breakfast was decent, not outstanding but more than enough options. The WI-FI in the room was simply dreadful almost to the... More 

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Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for taking the time to post a review on Trip Advisor, following your recent stay at Hilton Melbourne South Wharf. I appreciate your helpful feedback and we are very sorry for the inconvenience caused as a result of the poor WiFi signal in your guestroom on this occasion - If you are willing, please don't hesitate to contact... More 

Hotel Review Summarization

What travelers say

  • Executive Lounge(42)
  • Room service(26)
  • Yarra river(16)
  • Great view(12)
  • Crown casino(10)
  • Relaxation suite(9)
  • Short walk(9)
  • Buffet breakfast(8)
  • Good size(5)
  • Very clean(4)
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