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Hilton Melbourne South Wharf

#17 of 157 Hotels in Melbourne
Certificate of Excellence
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2 Convention Centre Place | South Wharf, Melbourne, Victoria 3006, Australia
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Hilton Melbourne South Wharf
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2,706 Reviews from our TripAdvisor Community

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Adelaide, Australia
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is hard to rate. There are excellent things about it, but there are also a few little issues. On one hand, the location is excellent. It's next to the convention centre, so perfect for staying there for business. It's next to the river and is surrounded with good restaurants. The foyer is lovely, and the rooms are big,... More 

Helpful?
Thank Travel-Girl-Ange
brisbane, Australia
4 of 5 stars Reviewed yesterday NEW

good facility and friendly people and best service of all the staf location is good and convinent for travel and entertainment. Near Yarra river and convention center and Crown Casino. near the tran station as well

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Yajun L
Sydney, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We went to Melbourne in October to attend the 2015 Australian Speedway Grand Prix. As it happened, the speedway meeting coincided with my birthday. In order to celebrate in style with my beautiful wife, I booked a Suite, (for the first time) in the luxurious Hilton South Wharf. We stayed for 3 nights. The hotel is in a perfect location... More 

Helpful?
Thank John V
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. It is particularly motivating to receive comments like... More 

Bad Orb, Germany
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was the third time that I stayed at the Hilton Melbourne South Wharf and can only recommend the Hotel. Good quality of service from the staff, restaurant as well as the Room's. Would stay here again when travelling to Melbourne

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Theodoor K
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. The team and I appreciate your feedback and... More 

Hong Kong, China
Level Contributor
116 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed in this hotel because it was part of a promotion package with our airplane ticket. Its located at the south wharf, which is an excellent location as it is near a lot of hip restaurants and a huge shopping mall (we tried a few places, they were all great). there is a convenient store beside the hotel but... More 

Helpful?
Thank jensen0811
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you very much for posting your feedback on your recent stay at Hilton Melbourne South Wharf. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. We are indeed superbly located next to the DFO and close to the entertainment precinct,... More 

Singapo, Argentina
1 review
2 of 5 stars Reviewed 6 days ago NEW

The basic items that you would get in any 3 star hotel were not provided, such as toothbrush, toothpaste, raiser and complimentary water. If you are travelling on business with one meeting after the other believe me this can be an issue.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Maria A
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you very much for posting your feedback on your recent stay at Hilton Melbourne South Wharf. I was very sorry to learn of your disappointment. Please be assured I have shared your invaluable comments with my team as your views enable us to monitor our guests' needs and expectations and helps us evaluate the standard of our services and... More 

Sydney, Australia
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I've stayed here a number of times, as the office is next door and once you get past the service at the front desk (there's always only one person there when there's a queue and 10 minutes after I've eventually checked in and come back, there are 4 behind there with no queue! Maybe it's just me!) the hotel and... More 

Helpful?
Thank BondiRescued
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located close to the... More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The location, room and staff all meet or exceeded expectations. I am a Diamond member and was treated as such. We did get an upgrade, very appreciated and great service. The location was wonderful. Easy walking distance to many attractions. In fact we parked our car until we left.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank FF9155
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. The team and I appreciate your feedback and... More 

Newcastle, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Contemporary hotel situated beside Melbourne Convention Centre on the Yarra River makes the property a great choice for business or leisure visitors. Lots of nice restaurants nearby and for those who require retail therapy, the DFO outlets are situated right beside the hotel. Rooms were nicely decorated with quality furnishings. Bed was very comfortable and the block out blinds worked... More 

Helpful?
Thank LMC2016
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located next to the... More 

Melbourne, Australia
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment you walk in this hotel is awesome. I love the warmth of the wood that offsets the cool modern glass facade. The staff were friendly and super accommodating even when I asked for a super late checkout. The room was not high up (in fact I was on the 2nd lowest) and yet I still had an... More 

Helpful?
Thank Keran M
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. However I was very sorry to learn that... More 

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