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Hilton Melbourne South Wharf

#15 of 171 Hotels in Melbourne
Certificate of Excellence
5.0 of 5
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2 Convention Centre Place | South Wharf, Melbourne, Victoria 3006, Australia
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Hilton Melbourne South Wharf
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Ranked #15 of 171 Hotels in Melbourne
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
DirtiSanche3 Melbourne, Australia
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2,194 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Top Contributor
126 reviews 126 reviews
35 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel has very good attentive staff and extremely well appointed room that are very tastefully decorated. The breakfast was very good and style outstanding. It is close to both docklands and a short walk to Melbourne CBD. Crown Casino and the Convention Centre are in the same precinct.

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Melbourne, Australia
Contributor
19 reviews 19 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

One night business trip. Room was great, bathroom lovely and bed comfortable - a big plus! Bar tables could have done with an update, they looked a little tired compared to the rest of the hotel. Staff all accommodation and friendly. Would stay again.

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Melbourne, Australia
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great place to stay in Melbourne. Close to everything and great views of the city. Short walk to the casino, shopping and public transport is also nearby to take you anywhere you want to go. In house restaurant is sublime! Staff are extremely helpful and the beds are one of the most comfortable I have ever slept in! We will... More 

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Darwin, Australia
Contributor
18 reviews 18 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for 2 nights. We arrived after a red eye flight from Darwin, & we went straight to the hotel to see if we could leave our bags there until check in. The girl out check in was very nice & she had a room available that we could go straight into. We were so grateful,... More 

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Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for choosing Hilton Melbourne South Wharf and we appreciate your review on Trip Advisor. I was very pleased to see that you thoroughly enjoyed your stay, particularly our location and the beautiful views from your room; and we hope to serve you again in the not too distant future. Sincerely, Craig Bonnor General Manager More 

Mount Helena, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Upgraded to a superb corner relaxation suite (confusion sorted - thank you) in suite 902 with breathtaking 180 degree views of the Yarra rIver & city. A spacious suite with the most comfortable & luxurious king size bed, separate lounge area & a very impressive large bathroom with a deep bath & walk through rain shower. Executive lounge afternoon tea... More 

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Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for your review about your recent stay at Hilton Melbourne South Wharf. We continually endeavour to provide our guests with exceptional experiences and I am delighted to know that yours was indeed a memorable and special one. We sincerely regret any disappointment or inconvenience caused as a result of the confusion which occurred with your seating arrangements at... More 

Sydney,Australia
Top Contributor
81 reviews 81 reviews
54 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wonderful experience from beginning to end. Amazing view of the Yarra River and CBD from my Yarra Suite - this suite is the real deal with a seperate bedroom , not just a big hotel room branded as a suite. Executive lounge is one of the best I have experienced in any Hilton, from breakfast to predinner canapés and drinks.... More 

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Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for sharing your review with us on Trip Advisor. I was thrilled to read that you enjoyed our services, facilities and location; and we all look forward to welcoming you back to Hilton Melbourne South Wharf on your next visit to Melbourne. Sincerely, Craig Bonnor General Manager More 

Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Hilton's a great hotel with fantastic views, nice rooms and the sort of service you expect from a 5 star. Of course, it pretty expensive. Having to pay for wifi in the room is a bit rich and is enough to drag it down to a 4 out of 5 rating. I'd stay again on business.

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Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for taking the time to post your feedback about your stay at Hilton Melbourne South Wharf. I am delighted that you enjoyed your overall experience at our hotel and I have noted your views regarding in-room WiFi, which we greatly appreciate. We all look forward to your next visit, should your travels bring you back to the area.... More 

Melbourne, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've stayed at this hotel twice now, the first time my now husband proposed to me and the second time last weekend on our first wedding anniversary. It really is such a wonderful hotel - the amenities, the rooms, the staff - everything is just spot on. I am very lucky enough to say that both times I stayed here... More 

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Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for sharing your wonderful experience with us on Trip Advisor. We are truly passionate about creating memorable experiences for our guests and it is gratifying for us to know that you have enjoyed a wonderful stay, particularly on such a special occasion as your first Wedding Anniversary! We all look forward to serving you again in the not... More 

Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Superb hotel. Everything was clean and staff so helpful. If you are going to Melbourne, I recommend the Hilton. The Centre of Melbourne is within easy walking distance and all the shops and cares are close by.

Was this review helpful? Yes
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting your review on Trip Advisor. We greatly appreciate your positive feedback and hope to have the pleasure of your return in the very near future. Sincerely, Craig Bonnor General Manager More 

Portland, OR
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

In fairness, we visited during the Melbourne Cup. This was not the purpose of the trip but as a result the hotel was completely full. There were some issues, but most serious was the impossibliity of using the wifi anywhere in the hotel. Completely unacceptable especially with some of the suggestions concerning making it work. This certainly was not to... More 

Was this review helpful? Yes
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for your review about your experience last year at Hilton Melbourne South Wharf. I was sorry to read that you encountered various disappointments at the time of your stay and your important comments have been taken on board to ensure that we are consistently delivering an exceptional standard of service to our valued guests. We sincerely regret any... More 

Hotel Review Summarization

What travelers say

  • Executive Lounge(41)
  • Room service(26)
  • Yarra river(15)
  • Great view(11)
  • Crown casino(9)
  • Relaxation suite(8)
  • Short walk(8)
  • Buffet breakfast(7)
  • Good size(5)
  • Convention Centre(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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