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Causeway 353 Hotel

353 Little Collins Street, Melbourne, Victoria 3000, Australia
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Causeway 353 Hotel
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Causeway 353 Hotel
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638 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Causeway 353 Hotel
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Senior Contributor
23 reviews 23 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 16, 2012 via mobile

Went to Melbourne for a 4 day trip. The only great thing about the hotel is the location. 2 minutes and you are in Bourke Street Mall. The rooms are very average. A lot of the furniture scratched and scuffed. Spa bath in some rooms, definitely made it better. Air conditioning not adjustable!!! Got quite stuffy in the room. Staff... More 

Was this review helpful? Yes 1
Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 12, 2012

We booked a suite for a special night. The suite had cheap plastic furniture, the room dark and gloomy....totally basic. Worst of all the breakfast room had the most meagre continental breakfast in what is a very downmarket 'army mess' type room. No style whatsoever and no coffee when we wanted it. Many walls and corridors also scuffed; furniture in... More 

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Causeway-Melbourne, General Manager at Causeway 353 Hotel, responded to this review

Good afternoon Yolanda, Thank you for taking the time to review your stay. It is disappointing to hear of the negative comments you had regarding your stay. Let me apologise for the lack of achieving your expectations during your stay. As we are a CBD hotel, we are surrounded by buildings on each side which does restrict the amount of... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 10, 2012

Prebooked and prepaid through third party website. Booked months in advance non-smoking room - not available! The whole establishment reeks of stale smoke including terrible basement breakfast room. Stayed four nights for conference and day trip sightseeing. Two days room not made up! On complaint was asked "how can you tell?" and "What do you want me to do about... More 

Was this review helpful? Yes 1
Canberra, Australia
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 4, 2012

I stayed here with my two daughters in a triple room. First time entering room was a bad smell. Then we noticed the carpet just outside the bathroom was soaking well. I went to reception and told them the carpet was wet and smelt. They said they would go and check, they did and said that it was because the... More 

Was this review helpful? Yes 1
Perth, Wa
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 23, 2012

Stayed for 3 nights in a deluxe king room which included a separate sitting room & a kitchenette. Was nice & clean, a basic modern room. Blockout curtains made the room nice & dark in the mirning. Bathroom was fine. Staff were friendly, to the point, nothing over the top customer service wise. Breakfast was very basic, more like what... More 

Was this review helpful? Yes 2
Auckland Region, New Zealand
Top Contributor
116 reviews 116 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed November 19, 2012

Rooms are adequate but showing signs of prolonged superficial cleaning.. Our bathroom basin was crazed and the room had a stale smoky odor. Beds poorly made and I notice the cleaners are very lightly equipped. Internet is a rip off and slow, go to a local cafe. Will try somewhere else next time.

Was this review helpful? Yes 1
Melbourne
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 15, 2012

Recently stayed here with a friend who booked it. When she told the cost I was a bit nervous as to what to expect but was pleasantly surprised. Room was on the small size but it was clean and the location was perfect for shopping. The main entrance is off a lane way which is off Little Collins so keep... More 

Was this review helpful? Yes 1
Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 15, 2012

This is the third time we have stayed there and we like it as it is clean, minimalist and the location is fantastic. You are smack bang in the centre of town so pretty much most things are close by. We love shopping so the fact it is close to the mall, Melbourne Central and Collins street is great for... More 

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed November 10, 2012

Excellent location. Pleasant, frugal and clean seventh floor room with comfortable king size bed (looks like the photo). Acceptable 'continental' breakfast. Our main issue is that the air conditioning did not appear to be adjustable (we tried but it just kept reverting back to about 21). Given that it was a warm day, and that there are no opening windows... More 

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Top Contributor
58 reviews 58 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 6, 2012

Located in the city centre, walking distance from all major attractions in Melbourne CBD. Situated in quiet side street away from traffic and other city noises. Breakfast was simple, but more than adequate. All of the staff were helpful, polite and friendly. If we need to go to Melbourne again we would have no hesitation in booking there again and... More 

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