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Seasons Heritage Melbourne

4.5 of 5 572 St Kilda Rd., Melbourne, Victoria 3004, Australia
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Seasons Heritage Melbourne
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Seasons Heritage Melbourne
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312 reviews from our community

Traveler rating
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    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Adelaide, Australia
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Firstly, the good points - great location (right in front of a tram stop, central to the City as well as St Kilda and South Melbourne), hand-held shower, balcony with sliding door to let in fresh air, the mini-bar included ferrero rocher chocolates, the staff were pleasant enough. The not so good points - general condition of the room (chipped/scuffed/marked... More 

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Coolangatta, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Seasons Heritage Melbourne is in a wonderful position in St. Kilda Road. It's close to public transport and is even a good brisk walk into the city if you are energetic. The staff are very professional, welcoming and friendly. I arrived early and the room wasn't ready but my luggage was stored and taken to my room for my... More 

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Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

we stayed at this place for 2 nights - 24th and 25th December 2014 in a 1 bedroom apartment. Being that time of the year, the prices were really cheap and that too for extremely good facilities. Rooms are clean with facilties provided. Location is perfect with a tram station just outside the hotel that takes you to city centre... More 

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SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for writing a positive and good review on Trip Advisor. It is a pleasure to read good guest reviews on the staff and hotel. At Seasons we always go an extra mile to make our guests happy and have a pleasant stay with us. Please contact our Reservations Department for good deals and packages. We have recently... More 

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Nice heritage building facade. But unfortunately the room we checked into was dirty. Kitchen drawer smelt like indian food. Balcony windows were so grimy it blocked the view of the sunset. And the double beds were extremely uncomfortable. Housekeeping needs to pay more attention to detail to ensure rooms are thoroughly clean and odour free.

Was this review helpful? Yes 1
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for taking time to write a review on us. We sincerely apologise on behalf of Management as you did not have a pleasant stay with us . I have taken your feedback and suggestions on board and passed it on to the Housekeeping Department. In future bookings please note we do have a 24 hour reception desk... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 23, 2014

The hotel is wonderful on the outside inside is clean.Rooms are clean . Bad side bedroom teas and coffees are disgusting.No hairdryer.Air con very poor and if you shut the shutters round the bed no air and felt you were sleeping in a coffin. Basic breakfast toast three whole pieces only cooked on one side cold ,plate slapped on table... More 

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SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for writing a review on our hotel. We sincerely apologise as you did not have a pleasant stay with us. I have passed on your comments and feedback to the Food and Beverage Manager and he is looking into implementing new policies and procedures for the restaurant. Please be assured that the restaurant staff is briefed and... More 

Geelong
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 22, 2014

My wife and I and daughter and I stayed here in December some could visit a Melbourne hospital. I don't know what it is with cleaners these days but mould and mildew in the shower is just not on, they need to check on their staff. The two room unit was actually 2 units ,one small and one medium with... More 

Was this review helpful? Yes 1
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for taking time to write a review on us. On behalf of Seasons Heritage we sincerely apologise as you did not have a pleasant stay with us. I have taken your comments and suggestions on board and have passed it on to concerned departments. Please be assured that our hotel is going through a refurbishment project giving... More 

Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 19, 2014

We stayed in a double room, which was quite small but still very comfortable. It had pretty much everything you would want except that the TV was very small. The very best thing for me though was that the room was amazingly quiet, which was fantastic! I have stayed in so many places and lost lots of sleep lying in... More 

Was this review helpful? Yes
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you so much for taking time to post a good review on us. With such reviews we can take your comments on board and maintain our consistency of performance. I am trilled that you enjoyed the quietness of the room and location of the property . At Seasons we have started the Seasons Business Membership where members are... More 

Adelaide, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 17, 2014

Clean, comfortable room with everything you need provided. Good kitchen facilities. Bit noisy overnight being on the main road. Short tram ride into city centre. Helpful and friendly staff. Pleasant stay overall.

Was this review helpful? Yes
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for writing a good and positive review on Seasons Heritage. Your comments have been passed on to the front desk staff. Please be assured that we are undergoing a refurbishment project and installing double glazed windows which will block out all the traffic noise from the main road. At Seasons we are always looking forward to making... More 

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 16, 2014

My partner and I stayed here in December it was nice but not the size I would expect for a 1 bedroom apt it was a little pokey but hey suited the purpose for a weekend and the location is good and close to Chapel Street, Southbank etc. I'd suggest if you are staying for longer like a week you... More 

Was this review helpful? Yes
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for taking time to write a positive review on the property. We sincerely apologise that you found the room small and little pokey. Please do look out for deals and packages on our property website for bigger rooms and upgrade options. We at Seasons are always trying our best to make our guests happy and to have... More 

Torquay
1 review
4 of 5 stars Reviewed December 14, 2014

I booked a 1 bedroom apartment through Tripadvisor specifically noting twin beds were required as I was traveling with my daughter. On arrival I was notified only a queen was available - not ideal. Staff were very unhelpful and did not offer a solution. I usually stay in 1 bedroom apartments with my kids so bedtime for them does not... More 

Was this review helpful? Yes
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for taking time to write a review on us. We sincerely apologise that you did not have a pleasant stay with us and I have taken your suggestions and comments on board. Please note that any booking comments or requests is a request only and cannot be guaranteed and definitely subject to occupancy. Your comments have been... More 

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Additional Information about Seasons Heritage Melbourne

Address: 572 St Kilda Rd., Melbourne, Victoria 3004, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Seasons Heritage Melbourne 4.5*
Number of rooms: 142
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Also Known As:
Seasons Heritage Melbourne Hotel Melbourne
Hotel Style:
#86 Luxury Hotel in Melbourne

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