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Seasons Heritage Melbourne

4.5 of 5 572 St Kilda Rd., Melbourne, Victoria 3004, Australia
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Seasons Heritage Melbourne
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Seasons Heritage Melbourne
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295 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perth, Australia
Top Contributor
65 reviews 65 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked this as a mystery deal and were a little disappointed,despite the impressive facade, we arrived 10 mins early to be told our room was not ready and had to wait 30 minutes in reception, once in, the apartments (which should really say room) are compact, not the cleanest and the balcony is just wide enough to stand on.... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked this hotel as the last stop on our great ocean road. It is not in St Kilda as it comes up on some listings and situated in e business suburb of the city which is a good 20 mins drive away. The old building is beautiful and we suspected we would be in a modern room in the attached... More

Was this review helpful? Yes 2
Perth, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Personal belonging went "missing" from our room & we are really unhappy about this and the manner in which it has been dealt gave us no confidence in the hotel, management, house keeping or security at all. After checking out of the hotel on Saturday morning we called within 2 hours to report that an item of ours was missing... More

Was this review helpful? Yes 1
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for choosing Seasons Heritage as your accommodation provider. Thank-you for taking time to write a review on our hotel. This is in regards to your trip advisor comment. We have a strong lost property procedure put in place which co-ordinates Housekeeping and the front desk. As a result to give you a positive answer we needed to... More

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel claims to be 4.5 star, if only that were true. At least they have enough humility not to go the whole hog and proclaim themselves a 5 star establishment. The rooms are small and could really do with a refresh, stained carpet and walls covered in scuff marks. The WiFi is charged at $15 per day PER DEVICE.... More

Was this review helpful? Yes
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest, Thank you for your review about your recent stay, we appreciate your feedback. We are currently undergoing a refurbishment project in all our rooms and will be improving on the room condition, furniture and facilities inside the room. We do have a 24 hour reception desk and our friendly staff is more than happy to assist you with... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This location is a great mix of city and suburb. A short tram ride to the city or to the beach at , St Kilda or Albert Park lake. The leafy feel of St Kilda road makes for a pleasant outlook. The apartments are well decorated and spacious with great views. Good for a trip to the football, a show,... More

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SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for your time to write a comment on trip advisor. We appreciate your feedback and we look forward to welcoming you back during your next visit to Melbourne. Best Regards More

Hobart, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

e stayed for one night in order to attend a concert at the Palais Theatre. The front of desk staff were very helpful in allowing us to leave luggage for most of the day before we checked, also in giving directions, calling taxis etc. The hotel is about 20 mins walk to St. Kilda and 30 mins to the Palais/Luna... More

Was this review helpful? Yes
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest, Thank-you for taking time to write good comments on our hotel and staff. Your comments is passed on to the front desk team. We are happy you enjoyed your stay in Melbourne. We are looking forward to welcoming you again. Kind Regards More

sydney
Contributor
17 reviews 17 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is a few km from the city but as its on St Kilda Rd there are lots of trams. It's close to Middle Park and St Kilda. The entrance and restaurant are located in an old house with the actual hotel rooms in a modern high rise connected to the house. I was upgraded to an executive apartment... More

Was this review helpful? Yes
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for taking time to write positive comments on your stay at Seasons Heritage. We are very delighted that you enjoyed your stay at the property and also in Melbourne. The company has started a loyalty program called "Seasons Business Membership'. Please contact our Sales or Reservations time for more information. Thank-you once again and we look forward... More

Bendigo, Victoria, Australia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We attended a night at the Palias in St.kilda on Sunday night. Got the room through Wotif on sale. Chose the accommodation based on price and location. The day before we went I read reviews on here and was concerned about parking as we have Toyota Prado. So I contacted them and they said they had @ 6 parking bays... More

Was this review helpful? Yes
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for your suggestions and feedback. The hotel check-in time is 2pm and we try our best to get all our rooms ready by that time. Our sincere apologies for not having your room ready in that time frame. As a kind gesture the staff upgraded you to the 1 Bedroom Executive which is the " top of... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was pretty basic in terms of layout or design. Though it was very spacious and had a great view. The wifi was approximately 15 dollars for 24 hours per device. Not great but also not bad by Australian standards. For some reason most hotels in Australia decide to gouge their customers on wifi rather than providing it complementary... More

Was this review helpful? Yes 1
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Robert Thank-you for taking time to write positive and good comments on the hotel and the staff. I have passed on these comments to the front desk team. Please note booking directly on our property website comes with free Wi-Fi. Please do call our reservations team for your future bookings in regards to other room categories and deals. Thank-you... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here back in February 2014 for three nights and I wasn't disappointed. The hotel has great views of Albert Park (2 minute walk away) and isn't too far from the city centre. The room was very clean, had a great view and a fantastic bathroom. The on site gym was well equipped too. I found the breakfast a touch... More

Was this review helpful? Yes
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for taking time to write good comments and reviews on our hotel. I have passed on your feedback to the Restaurant Manager in regards to the breakfast price. Please do call our Reservations team for Room and Breakfast packages for your future bookings. We are looking forward to welcoming you again at Seasons Heritage More

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Additional Information about Seasons Heritage Melbourne

Address: 572 St Kilda Rd., Melbourne, Victoria 3004, Australia
Location: Australia > Victoria > Melbourne > South Yarra
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Seasons Heritage Melbourne 4.5*
Number of rooms: 142
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Also Known As:
Seasons Heritage Melbourne Hotel Melbourne

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