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Seasons Heritage Melbourne

4.5 of 5 572 St Kilda Rd., Melbourne, Victoria 3004, Australia
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Seasons Heritage Melbourne
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Seasons Heritage Melbourne
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321 reviews from our community

Traveler rating
    74
    136
    66
    28
    17
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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    (321)
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Cologne, Germany
Top Contributor
50 reviews 50 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We started our backpacking traveling in Australia in this Hotel. Yes, that is normally not a place for backpackers. But we've got a very good deal via expedia and decided to have some luxury before traveling and staying in dorms etc. So overall we did enjoy our stay in the Seasons Heritage! +hotel staff are professional and very helpful. +good... More 

Was this review helpful? Yes 1
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for taking time to write a good review about us on Trip Advisor. I have passed on your positive comments to the front desk team. I am happy that you enjoyed your stay in Melbourne and especially our hotel. At Seasons we have 3 different 1 bed room categories. Please do not hesitate to contact our reservation... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was fortunate to get a room for a very good price on the weekend for myself and parking for under $100 for one night. The room was compact but had everything I needed except the bed was a double not queen. The staff are pleasant as to be expected, the room was clean and with extra pillows as requested.... More 

Was this review helpful? Yes
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for writing a good and positive comments on our property. It is a delight to get good comments from happy customers . At Seasons we always go an extra mile to make our guests happy and have a pleasant stay with us . I have passed on your comments to the front desk team. Please contact our... More 

Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Just come back from staying there this week. Wish I hadn't! Filthy, dirty and generally not cared for. Arrived in the room to fine the cooktop, kettle, toaster and range hood were all disgustingly dirty and clearly hadn't been cleaned EVER! There was more... Also found blood stains on our pillows which was far beyond disgusting. Then inspected the rest... More 

Was this review helpful? Yes 2
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for writing a review about us on trip advisor. Unfortunately from the comments you did not have a pleasant stay with us and on behalf of Seasons Heritage we sincerely apologise. I have read your comments in detail and discussed your complaint with the Front desk, Housekeeping and Maintenance team and none of our staff was aware... More 

Shrewsbury, United Kingdom
Top Contributor
70 reviews 70 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Seasons Hertitage for 2 nights in a 1 bedroomed executive serviced apartment. It was excellent value for money, spacious and everything one would need. Laundry facilities, toaster, microwave, hob and all kitchen utensils. Good television reception and also wifi. The room was modern, well designed and clean. It was in a excellent location for the tram... More 

Was this review helpful? Yes
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for writing a positive and a good comment about us on Trip Advisor. I am glad that you enjoyed your stay in Melbourne and essentially the facilities in the room. At Seasons we always go above and beyond to make our guests happy and have a pleasant stay with us . Please do not hesitate to contact... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was perfectly located for our plans to enjoy Melbourne CBD. A short can ride for into the heart of Melbourne, excellent staff who were only too happy to help and as for the room itself, the stunning view of Albert Park Lake and the Bay was breathtaking. Room service was prompt and the food was restaurant quality. This... More 

Was this review helpful? Yes
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for taking time to write a good review on us. I am trilled and glad that you a repeat guest at the Seasons Heritage. Please do look out for good deals and packages on our property website or call our friendly reservations agent to help you out with your future bookings. Thank-you for the good and positive... More 

County Dublin, Ireland
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this serviced apartment/hotel for 2 weeks in early December 2014. Firstly, pro's: 1. Location - right across the road from the tram line, 10-15 mins to the CBD once you're on it. I stayed here because the work place I needed to get to was down the road, so its location was the main reason why I... More 

Was this review helpful? Yes 1
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for writing a review on us on Trip-Advisor . Thank-you for writing good comments on the location, the hotel and the staff. I have passed on your comments to our staff at the front desk . Please be assured at Seasons we always looking to make our guests happy and to have a pleasant stay with us... More 

dubbo
Top Contributor
91 reviews 91 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After we mastered manoeuvring into the car lift it was all uphill. This is great value for an apartment even if it only has double beds. It's clean, comfortable and right near a tram stop. The Malaysian restaurant is quite nice too. During the day there are lots of very good breakfast and lunch options close by. Would stay again.

Was this review helpful? Yes 1
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for taking time to write a positive and good review on Seasons Heritage. I have passed on your comments of the hotel to the staff and restaurant. Please do not hesitate to contact our reservations department for good deals and packages and our friendly staff will be more than happy to help you out with your enquiries... More 

Albury, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Good point great location. Not so good was the Tv was very small. Windows on the balcony were covered in hand prints from previous guests. No clock in the bedroom. Coffee and sugar not replaced when room serviced. Couch was as hard as a rock very uncomfortable . For over $300 a night not good enough. Wouldn't stay again.

Was this review helpful? Yes
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for taking time to write a review on us. On behalf of Seasons Heritage we sincerely apologise for not having a pleasant stay with us. Please be assured that I have brought up your comments with the Executive Housekeeper and Maintenance Manager and worked on all the points you given us. Please not we do have a... More 

Adelaide, Australia
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Firstly, the good points - great location (right in front of a tram stop, central to the City as well as St Kilda and South Melbourne), hand-held shower, balcony with sliding door to let in fresh air, the mini-bar included ferrero rocher chocolates, the staff were pleasant enough. The not so good points - general condition of the room (chipped/scuffed/marked... More 

Was this review helpful? Yes 1
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you so much for taking time to write a review on us. On behalf of Seasons Heritage we sincerely apologise for not having a pleasant stay with us. I have taken your comments of the room on board and raised these issues with our Executive Housekeeper and Maintenance Manager. Please be assured that maintenance team is briefed and... More 

Coolangatta, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Seasons Heritage Melbourne is in a wonderful position in St. Kilda Road. It's close to public transport and is even a good brisk walk into the city if you are energetic. The staff are very professional, welcoming and friendly. I arrived early and the room wasn't ready but my luggage was stored and taken to my room for my... More 

Was this review helpful? Yes 1
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review

Dear Guest Thank-you for taking time to write a review on us. I am happy that you enjoyed the location of the hotel and even the public transport. I have passed your positive comments to the staff at front desk. Please be assured that we have taken your comments on board in regards to cleanliness of the balcony and overall... More 

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Additional Information about Seasons Heritage Melbourne

Address: 572 St Kilda Rd., Melbourne, Victoria 3004, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Seasons Heritage Melbourne 4.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Seasons Heritage Melbourne Hotel Melbourne
Hotel Style:
#86 Luxury Hotel in Melbourne

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