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Urban Central

3.0 of 5 334 City Road Southbank, Melbourne, Victoria 3006, Australia
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182 reviews from our community

Traveler rating
    61
    63
    30
    11
    17
See reviews for
8
31
53
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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There are newer reviews for Urban Central
See the most recent reviews
Ohio
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 4, 2012

I thought this hostel was just okay. Stayed in late october, early november so it was a bit crowded. Everything was clean and it was relatively quiet throughout the night. I dont know if this was because we were on the 4th floor away from all of the common areas. I wish our room would have had a window because... More 

Was this review helpful? Yes
Jason-GM, General Manager at Urban Central, responded to this review

Dear BrittaniaBear, We greatly appreciate you taking the time to review our hostel with regards to your stay. We value our guests sleep here at Urban Central, and as a result, the noise level on every floor is kept to a minimum. I regret to read that staff on this rare occasion, were slow to react with regards to your... More 

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 2, 2012 via mobile

When we first arrived, there were some issues with paying for the room because the staff member didn't seem to understand English very well, but after this being sorted out everything went well. The rooms are super clean, even though if a window would have been nice. The bathrooms are clean as well. The kitchen staff is friendly and talkative.... More 

Was this review helpful? Yes
Jason-GM, General Manager at Urban Central, responded to this review

Dear PiaTravelsTheWorld, Thank you for taking the time and consideration to write this lovely review. It is a great delight to read you had a wonderful stay with us here at Urban Central. We hope the rest of your travels were as successful, and we would love to see you back again here in the future. More 

Stawell, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 28, 2012

stayed in a 4 bed dorm with family. room was very clean, and beds were reasonably comfy - i would have liked a second pillow. the security was excellend and the staff were helpful and friendly. plenty of hot water and the bathroom/showers were clean and spacious. i have no complaints about my stay and would not hesitate to stay... More 

Was this review helpful? Yes
Jason-GM, General Manager at Urban Central, responded to this review

Dear jan r, Thank you for this kind review. We are glad to have been able to provide you with an excellent experience here at Urban Central. We hope to have the pleasure of welcoming you back some day. More 

Aussie
Contributor
16 reviews 16 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 21, 2012

We have just stayed here as a school group and our experie\nce was very positive. The location was perfect and the security and services were exceptional. I strongly recommend this accommodation for tourists and groups and will definitely return in the near future.

Was this review helpful? Yes 1
Jason-GM, General Manager at Urban Central, responded to this review

Dear sandy62, Thank you for sharing your impressions with regards to your stay here at Urban Central. We are thrilled to have met and excelled in your expectations during your time with us, and would warmly welcome your return with us. More 

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 2, 2012

We visited the hostel in April this year. It was quiet packed during our stay The staff was never to busy to handle different queries. The rooms were clean and the service was good At the beginning we got a room which smelled a little strange. We asked for a new one and got upgraded to a family apartment (which... More 

Was this review helpful? Yes
Jason-GM, Front Office Manager at Urban Central, responded to this review

Thanks for your review of your stay at Urban Central. We are glad you enjoyed your stay and appreciated the cleanliness of the venue. Hopefully we will see you again soon at Urban Central. Regards, The team at Urban Central More 

2 reviews
2 of 5 stars Reviewed September 22, 2012 via mobile

I stayed at this hostel for 2 months. At the start I loved it. I made so many friends and had so much fun. But I guess the staff at urban don't like fun, they need to lern it's not a hotel its a hostel and 90% of the people are travelling and recommend hostels to other travellers!!! I would... More 

Was this review helpful? Yes
Jason-GM, Front Office Manager at Urban Central, responded to this review

Hi Freyabella Thank you for your review. We are very pleased to hear you had a great time at Urban Central and appreciate you telling the world. We are sorry you feel unduly treated. As I am sure you can appreciate, we are a large hostel and can accommodate over 450 people at one time. For this reason, we must... More 

Wanganui, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2012

I stayed at Urban Central for 4 months this year and it was the best time of my life. The hostel is well priced (take note the price is a little more expensive during summer), kept very clean, has it's own bar with cheap drinks, different entertainment each night of the week (Pool comps, poker comps, live sports etc). Very... More 

Was this review helpful? Yes 1
Jason-GM, General Manager at Urban Central, responded to this review

Dear AdamH1994, Thank you so much for taking the trouble to share your experience of your stay at Urban Central. I am pleased that you found the accommodation to be of excellent standard and that you were able to enjoy our wide range of facilities during your stay. It is always a pleasure to welcome back returning guests and we... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 28, 2012 via mobile

We stayed in a four bed from with ensuite which was slightly higher cost, but absolutely spotless, so clean and it was really lovely as everyone within the from was so friendly and nice. I stayed in these rooms for three weeks then forgot to re-book so had to move to another dorm minus ensuite which was OK, a little... More 

Was this review helpful? Yes
Jason-GM, Front Office Manager at Urban Central, responded to this review

Hi JKL, Thanks for taking the time to review Urban Central. It is great to hear that you enjoyed our rooms and the time you spent with us. Hopefully you can make it back to Melbourne again and we can make your stay again with us just as enjoyable. Regards, Management. More 

Hanoi, Vietnam
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 27, 2012

One of the cheaper hostels in Melbourne, not in the CBD but close walk. 4 bed dorms, plenty of room, clean facilities, free rice/pasta, very easy to meet people. Of 3 I have stayed in Melbourne this is the best.

Was this review helpful? Yes
Jason-GM, Front Office Manager at Urban Central, responded to this review

Hi Andre Thanks for taking the time to review Urban Central. I am very glad you enjoyed your stay with us. We also think our location is pretty great with only minutes walk to the city centre and on the tram routes to St Kilda beach and Port Melbourne. Hopefully we will see you back here again soon. Thanks again,... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 22, 2012

I stayed in a 4-bed dorm for 3 nights in July. Room was a good size with enough room to spread out your stuff on the floor without others tripping over it. The room was windowless, warm and clean. Location within walking distance to CBD. My mattress wasn't that comfy. I could feel the springs in the mattress. I was... More 

Was this review helpful? Yes
Jason-GM, General Manager at Urban Central, responded to this review

Dear Rooshoo, Thank you for taking the time and consideration to review Urban Central regarding your stay with us. It is great to read that you found our accommodation great value for money, which numerous other guests would agree with you on. Hopefully you can return to Melbourne and we can once again provide you with a pleasurable experience. More 

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Additional Information about Urban Central

Address: 334 City Road Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Price Range (Based on Average Rates): $
Hotel Class:3 star — Urban Central 3*
Number of rooms: 100
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Also Known As:
Urban Central Hotel Melbourne

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