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Urban Central

3.0 of 5 334 City Road Southbank, Melbourne, Victoria 3006, Australia
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Urban Central
Urban Central
Urban Central
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171 reviews from our community

Traveler rating
    58
    57
    29
    10
    17
See reviews for
8
29
47
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This hostel is MASSIVE - it looks like an apartment complex. I stayed in a four person dorm for five nights and absolutely loved it. The rooms have air-conditioning, practical for when it's 40 degrees! There was free coffee and breakfast in the morning. Pasta and rice is also provided free of charge. The people working at the front desk... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a place where all the backpackers unite. Free breakfast start at 07.30 am. Bread, jam, butter, vegemite, corn flakes, milk, orange juice. Free coffee and tea all day. Free kitchen use, with 8 electronic stove (double heater). Clean your own dishes!. Free rice and pasta all day. A lot of backpackers from another country, a lot of new... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for the weekend with friends. Very convenient, close to everything you need and the staff were all very pleasant (especially the guys running the bar--keep up the good work lol). McDonalds right across the street which was great, and a convenience store really close by also. The room was clean, comfortable and had its own bathroom which was... More

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Nimbin, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

this hostel is great and it's been home for a few months. you're in the middle of everything you want to do in Melbourne, the staff is always kind and ready to help you, rooms are large and clean and with free air-con. if you're just passing trough or looking for a long term stay, this is the place

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Kos, Greece
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was an awesome backpackers to stay in nice rooms at an affordable price. Mcdonalds straight across the road which is great lol The staff were super friendly and were really helpful with anything and everything! after arriving in Melbourne at 10 pm and the hotel we booked was fake! we turned up at Urban Central and they welcomed us... More

Was this review helpful? Yes 1
Queenstown, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2014

I stayed in this backpackers for my first week in Melbourne and I would honestly recommend it to everyone. It's pretty cheap and the location is great (7 min walk to CBD). The building is clean and the rooms have enough space for big luggages. Free breakfast really enjoyable and sometimes free pizza or cheap meals. The staff is also... More

Was this review helpful? Yes 2
Maastricht, The Netherlands
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

The hostel is located really close to the centre (south bank, less than 10 min walking). The staff is really friendly and there are a lot of activities in the hostel every night (game night, dinners, beer pong). The reception is 24h and they would help you with anything. The rooms are really clean, kitchen and bathroom cleaned everyday. Breakfast... More

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Barnsley, United Kingdom
Top Contributor
102 reviews 102 reviews
54 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed September 27, 2014

We stayed here for here nights when we first arrived in Melbourne and paid $26 a night each for a four bed dorm. The staff on arrival were extremely helpful and friendly and helped us with banks accounts, sim cars and look for jobs and gave us a list if recruitment agencies. The rooms as very clean and spacious and... More

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Jason-GM, General Manager at Urban Central, responded to this review

Thank you for your feedback on Urban Central, I'm so pleased to hear you found our staff extremely helpful and friendly. I also think we have a great team working with us and I have passed on your review to be discussed in our staff meeting. We really appreciate your feedback and look forward to welcoming you back again soon. More

Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 19, 2014

I stayed at Urban Central for 7 days. First of all, the staff is very dynamic (seriously I don't know how they are always in a good mood like that!) and helpful. They have a luggage room if you get there too early before your check-in or once you've checked-out. The location is good, near SouthMelbourne market and a 10... More

Was this review helpful? Yes
Jason-GM, General Manager at Urban Central, responded to this review

Thank you for taking the time to review your stay with us. I'm so happy to hear you found our staff dynamic, I also think we have a great crew working here and it's always nice to hear praise from our guests. Our kitchen can get very busy at times, luckily, a few nights a week we have $6 dinner... More

Shefford, null, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 19, 2014

When I first arrived I was met with very average customer service. Something akin to a tree growing on a chair frowning at me. I looked past this as I was told it was only $24 a night for a four bed dorm. The dorms I found to be decent enough for the price and I didn't find it to... More

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Jason-GM, General Manager at Urban Central, responded to this review

Thank you for reviewing your stay with us. I'm glad to see you rate our location and sleep quality highly. Our nightly rate does change depending on major events in Melbourne. The AFL Grand Final is definitely one of the biggest weekends of the year. The kitchen does get busy in the evenings, we have staff supervising this area during... More

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Additional Information about Urban Central

Address: 334 City Road Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Price Range (Based on Average Rates): $
Hotel Class:3 star — Urban Central 3*
Number of rooms: 100
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Also Known As:
Urban Central Hotel Melbourne

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