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Customs House Waterfront Hotel

3.5 of 5
Hotel website
1 Murray Street, Hobart, Tasmania 7000, Australia
Customs House Waterfront Hotel
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Ranked #23 of 47 Hotels in Hobart
A recent review
3 of 5 stars reviewed 3 days ago
Mark S Adelaide, Australia
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191 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Adelaide, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The online pictures paints a boutique accommodation option which does not quite live up to expectations. However, the front bar is dripping with historic photos of Sydney Hobart winners and has a fantastic atmosphere. It is easy to imagine the place humming around the time of the race. The rooms have relatively new bathrooms but are otherwise a basic pub... More 

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Melbourne, Australia
Top Contributor
77 reviews 77 reviews
65 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked a room at the Customs House Hotel on a lark after seeing some of the pictures of rooms that were totally remodeled. We stayed in a great room that was a labyrinthine walk from the lift / staircase, but proved to be a nice room with a balcony and waterfront view. The noise level got a little loud from... More 

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Mudgee, Australia
Top Contributor
164 reviews 164 reviews
39 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent 3 nights here mid week and will be going back should we ever return to Hobart. From the airport the shuttle bus will drop you off across the road (and collect you just down the road at the Telegraph Hotel on your departure). The location i9s directly across the road from the Mona Ferry terminal, 5 minutes walk to... More 

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Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located on a relatively quiet street corner between Salamanca Place and the waterfront, an easy walk to all local attractions and restaurants. It's an old historic building with a variety of rooms on several levels, we had a corner room on the 2nd floor which had a limited view to the south and west, overlooking parliament house... More 

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has basic and clean accommodation with a good breafast included in the tariff. What really makes this hotel is it's fabulous location which is right on the waterfront. It is within strolling distance from all of the holiday attractions including the ferry to MONA and Peppermint Bay which are a must to visit. Staff are friendly and helpful.

Was this review helpful? Yes 1
Hampshire
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are looking for luxurious rooms, a spa and all the trappings then you will be disappointed (although there is an extensive refurbishment taking place). If, however, you want an ideal location for exploring, a clean room fully equipped with all you might need and willing, helpful staff with a happy disposition then choose this hotel. The food is... More 

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Senior Contributor
22 reviews 22 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 11, 2015

We stayed here in Feb 2015. The room was quite small and cramped but had everything we needed. the bathroom looks recently refurbished and was very nice. The receptionist was very friendly and helpful. The location is the BEST - so close to everywhere and everything you want to see in Hobart. Our room included breakfast and their menu was... More 

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Wolverhampton, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 9, 2015

Had a great stay here last summer - the location of this hotel is great for Salamanca Markets, and for getting to MONA etc. Don't be put off by parking, as is easily arranged through Hotel reception. Room was quite spacious, with a lovely view over the harbour. Would also highly recommend the hotel restaurant - breakfast was lovely, and... More 

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 28, 2015 via mobile

Great rooms with views over Hobart waterfront, close to Salamanca and the city, great bars and really good food, not expensive and really friendly staff, some noise from the bar below later in the night but not excessive, windows that actually open are always a bonus. Found some free motorbike parking across the road for 8 bikes so that was... More 

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Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 20, 2015

Large renovated room. Comfortable bed. room 7 doesn't have a view but then we don't spend much time in our room anyway. Staff very pleasant, whereas we have an early checkout they made arrangements for a continental breakfast to be delivered to our room the night before. Neat feature in the room is what appears to be an original sandstone... More 

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