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Customs House Waterfront Hotel

3.5 of 5
Hotel website
1 Murray Street, Hobart, Tasmania 7000, Australia
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1 room 1 guest
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Customs House Waterfront Hotel
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214 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (214)
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    (38)
  • Dec-Feb only
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1 review
4 of 5 stars Reviewed 1 week ago

Great Location, Great Staff, Great Room - all good. The main building is beautiful with old world charm that is Hobart. The rooms themselves are modern and well appointed. Salamanca square with its restaurants and pubs was only a short stroll down the hill.

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London, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Great views of the harbour and a great comfortable and stylish room. It seemed odd to waste the staff's time with every guest every morning at breakfast, explaining the orange juice costs extra and other complexities of coatings.The restaurant is very good but closed very early because it was winter.

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Sydney
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55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked through Booking.com some months ahead and had to modify the dates of the stay - the hotel had not been notified or had lost the details. Would suggest checking with the hotel if changes are made through a booking site. That hiccup aside, the stay was enjoyable, the room comfortable, ensuite modern and very clean, and complimentary wine with... More 

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Burnie, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

Food was beyond bland, service was disgusting, was blatantly overcharged and will never go back. Worst experience and biggest waste of $600!! Very disappointed. Will never go back! Mussels on the menu and the special board but unavailable and the scallop fest 'special' was embarrassing.

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Travelers are raving about these Hobart hotels

Brisbane, Australia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were only in Hobart for a short stay and have stayed at quite a few Hobart hotels. We really like to stay around the waterfront precinct, as there are a range of hotels as well as eateries and things to do within a short walk. Our stay was mid-winter, so rates were low anyway, but we found Customs House... More 

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Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a fantastic update to this hotel. Fantastic location, views of the water, walking distance to Salamanca market (1 min) Mona ferry terminal across the road, restaurants, pubs, museums all right there! King bed was amazing, so comfy! Soundproofing of the room was awesome. Perfect place to stay for a weekend away, found a great deal by booking early. Breakfast... More 

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Melbourne, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 29, 2015

Customs House is located right on the waterfront. It is a pub downstairs so if you want peace and quiet let them know so you get a third floor room and at the back. No view though. The value for money was worth it. The room was small but clean. Bathe bed was comfy and good pillows. Breakfast came with... More 

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Brisbane, Australia
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 7, 2015

We stayed here in a queen room on a Saturday and a Sunday night. I had read in other reviews that a noise from the bar can be quite loud. Unfortunately we had a room directly over the bar and on Saturday night I could hear the crowds leaving until about 2am. My husband had earplugs in and didn't hear... More 

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2 reviews
4 of 5 stars Reviewed June 23, 2015

The Customs House hotel looked inviting from the images online. It is right on the waterfront at Salamanca and built in Georgian times. Having never stayed in Hobart before I wasn't sure what to expect but was eager to find out what it was like. I soon discovered that Hobart is a friendly town and the staff at the Customs... More 

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1 review
5 of 5 stars Reviewed June 20, 2015 via mobile

Stayed here this week (Thursday), was upgraded to new 2 level apartment with waterfront view and balcony. Best bed ever! Room was clean, fresh and very well appointed. Staff fantastic and helpful with directions. Will definitely stay here on my next trip.

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