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All 47 Hobart hotels

BEST WESTERN Hobart

4.0 of 5 Hotel   |   156 Bathurst Street, Hobart, Tasmania 7000, Australia (Formerly Mercure Hobart)
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57%
Ranked #29 of 47 hotels in Hobart
A recent review
4 of 5 stars reviewed 5 days ago
jbacMelbourne Melbourne
  • Reviews (690)
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690 people have reviewed this hotel

Traveler rating
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142
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Melbourne
Contributor
20 reviews 20 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the Best Western Hobart in July for business and I have rarely stayed anywhere that had the most consistent high level of customer service. All the staff were extremely helpful, always with a smile. This is what made the stay so pleasant. The hotel itself is quite good and I was in a refurbished room which was nicely... More

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear jbacMelbourne, I am so pleased that you enjoyed your stay and that our friendly team impressed you. Be seeing you again I hope. Regards, Janine Livingston Manager More

Hobart, Australia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at the Best Western Hobart on the weekend. Unfortunately we found the check-in process lacking in detail as we were not told anything about check out time or breakfast or food options at the hotel. We were literally given our room key and sent on our way. The room itself was clean and tidy and the bed was... More

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear NatandAdz, I am pleased you had a comfortable stay. Thank you for the suggestions about our breakfast, which we have taken on board. I hope we will see you the next time you are in Hobart. Regards, Janine Livingston Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Luke and Tracey at the front of house have the best customer service that I have come across in Hobart. Paddy and Eloise in the bar/ Embers were sensational with their service and friendliness. The food was awesome and I heavily suggest a stay or visit for a bite to eat.

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear Mark L, Thank you for those kind words. I hope we will see you back for another delicious meal in Embers very soon. Regards, Janine Livingston Manager More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Fairly modern clean hotel.Decent size rooms with very comfy beds..Easy walk to CBD. Underground parking (Fee) although some spots a bit small or awkward. Good Breakfast.selection Did not have occasion to use restaurant.On previous stay were upgraded to 2 room suite,pleasant surprise.

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear Peter T, It's always nice when guests come back and stay with us again and again. I am very pleased you are becoming a regular valued guest; we appreciate it. Regards, Janine Livingston Manager More

Geelong, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

Great beds (Very comfortable) and good location with very friendly staff, older property but good value for money. Stayed on business trip but would come back if on my own trip. Hotel is in the middle of Hobart and within easy walking distance to city sights and places to eat and shops.

Review collected in partnership with Best Western

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear GaryBGeelong, Thank you for those kind words. I'm glad you liked our lovely new comfy beds and that we will be seeing you again in the future; come back soon. Regards, Janine Livingston Manager More

Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel, whilst old is tidy and in a good location. The food in the restaurant was ok albeit bland in taste. The breakfast was good with plenty of choice. The room was basic, the bed was very comfortable but the pillows were lousy. The walls are very thin which meant that one could hear everything in the rooms around... More

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sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Hi, Tim W, Thank you for that feedback. I'm sorry you were disturbed at night. We have 24 hour service here and we can act on reports of late night noise as soon as we are informed. We hope to see you again sometime. Regards, Janine Livingston Manager More

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this motel thinking it was a Mercure. How wrong we were. It has changed names, but nothing else has changed. Dated, old and very 1960s. Bathrooms need urgent work. The restaurant is beautifully presented but the menu needs work. Over. 45 minute wait for a duck pizza with 4.5 pieces of duck on it on a night... More

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear Ozeboy24, Thank you for the review. Since we took over this hotel from Mercure we have been undertaking extensive renovations. I am sorry we have not reached your room yet. I am glad you liked the refurbished restaurant but I am concerned about your comments about your meal, which will be investigated. I hope you will be able to... More

Toowoomba, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great location and great car parking .. Friendly, Helpful staff who provide out-standing service!! The staff at this motel went out if their way to secure an enjoyable stay in the motel and Hobart,, Thank-you very much for allowing car parking while i strolled to the local markets!! My trip to Hobart was made more enjoyable by the staff of... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear Robert H, Thank you for those very kind words which I will be sharing with all our team members here. I hope we will be able to look after you again in the future. Regards, Janine Livingston Manager More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel was walking distance to the city which made it very convenient. Staff were very hospitable and made sure we were taken care of. The rooms were comfortable - definitely the BEST bed I have slept in! The rooms had adequate heating and our room had views to Mount Wellington..

Review collected in partnership with Best Western

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear Anita12362, I am so pleased you had a great stay and appreciated the new beds we have put in our rooms. Hoping to see you again soon. Regards, Janine Livingston Manager More

sydney
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed for 5 nights in August 2013. Reasonably priced and room comfortable. Staff were very friendly and helpful. Only one problem, on checking in we were advised that breakfast was included. Although I stated that I believed we had not paid for room and breakfast the staff member insisted we had and so did restaurant staff... More

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear bulafijiSydney, Thank you for the review for your stay in August last year which was when we had just taken over this hotel. Since then you will be pleased to learn we have invested in extensive room refurbishments and also improvements in our restaurant. I hope we can welcome you back soon so you can enjoy the upgrade. Regards,... More

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Additional Information about BEST WESTERN Hobart

Address: 156 Bathurst Street, Hobart, Tasmania 7000, Australia (Formerly Mercure Hobart)
Phone Number:
Location: Australia > Tasmania > Hobart
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hobart 4*
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Also Known As:
Mercure Hobart Hotel Hobart
Accor Hobart
BEST WESTERN Hobart Tasmania

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#20 Luxury Hotel in Hobart
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN Hobart (Formerly Mercure Hotel Hobart) is located in the city centre, only two blocks from the main shopping mall. The hotel features local artwork in a contemporary setting, while the 140 rooms have recently been re-decorated to create a modern fresh feel and offer either city or mountain views. It is only a short walk to Salamanca Place on Hobart's historic waterfront, an area well-known for the many restaurants, cafes, bars and the famous Saturday market. ... more   less 
Number of rooms
140

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