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BEST WESTERN Hobart

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156 Bathurst Street, Hobart, Tasmania 7000, Australia (Formerly Mercure Hobart)
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BEST WESTERN Hobart
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BEST WESTERN Hobart
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265 Reviews from our TripAdvisor Community

Traveler rating
    57
    113
    66
    20
    9
See reviews for
34
100
13
55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (265)
  • Mar-May only
    (74)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (69)
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Melbourne, Australia
Top Contributor
278 reviews 278 reviews
49 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here this week and was pleasantly surprised how quiet the hotel is. I had a large king size bed, very comfortable The rooms are modern and clean. Nice view over Hobart. Staff are friendly and helpful. Off street parking charge is $10 per day, it's under cover so protected from sun and rain. Restaurant was also great value,... More 

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear Stefanie R, It's good to read that you enjoyed your time with us and will be staying again. Thank you for the feedback. Regards, Janine Livingston Manager More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel was so relaxing, i felt at ease, cheap and affordable, they answered all my questions as I had never stayed in a hotel by my self before, clean rooms, just relaxing stay over all, would stay again.

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear Angryface1, I am pleased to read that we may be seeing you again in the future and we look forward to welcoming you back. Regards, Janine Livingston Manager More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is the 2nd Time this year my husband & I have stayed here & once again we really enjoyed our stay. The room was spacious, nicely set out & modern, the bed was very comfortable. The bathroom is out dated maybe they could consider updating the baths to something more luxurious & comfortable but other than that it was... More 

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear John-Jess15, It's great to hear that you are now regular return guests of ours. See you the next time.... Regards, Janine Livingston Manager More 

Canberra, Australia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The reception staff set a good tone from the minute I arrived and was welcomed warmly and checked in efficiently. The room was comfortable, but could use a bit of an update. The bed was comfortable, and the location was quiet,so I slept well. This hotel was selected because it was close to where I was working, and it's a... More 

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear Ruth B, I am pleased we met your needs. Thanks also for the feedback about the gym which we will act on. I hope we will see again when you next have business to do in Hobart. Regards, Janine Livingston Manager More 

Hamilton & Waikato Region, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the moment we walked in there was a great atmosphere, the staff were most helpful in everyway. Stayed 7 nights at the beginning of our holiday and again for 4 nights at the end of our stay in Tasmania. We could not wait to get back to the BW, due to the great service we received from all the... More 

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear Dave S, Wow! What lovely feedback. Thank you so much for all your compliments. Regards, Janine Livingston Manager More 

Melbourne, Australia
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights. The staff were helpful in every way giving us directions to local attractions and called a bus company to find out their locality for us. The room was basic but very clean, beds were very comfortable.The only negative was the breakfast, it had the basic varieties however was not hot enough and pretty bland.

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Hi, Scootercb Thanks for the feedback; I'm glad you had a nice stay with us. Regards, Janine Livingston Manager More 

Sydney, Australia
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff were great and check in quick and easy. The room was very tired and not really that nice. Air conditioning unit in the room was noisy. Location is good as it is only a short walk to the cbd and some great restaurants and cafes.

Was this review helpful? Yes 2
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear BigJoan66, Thank you for the feedback. I would like to know what room you were in as we obviously need to look at that air-con. The split systems for each and every room are less than a year old so there should be no noise at all. Kind regards, Janine Livingston Manager More 

Nowra, Australia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights in a room on the second floor which also accommodated a national sports team. Team members made a lot of noise in the corridors until quite late. A call to duty manager on "9" went unanswered. When this was mentioned at check out, there was no apology, only an assurance that the team was checking... More 

Was this review helpful? Yes 2
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear San-Dee P, Thank you for your review. I am very sorry that you had problems during your stay and I have investigated this with my staff. You were in the hotel at the same time as a hockey group and our records show that our security team did have to quieten them down. We are very careful to be... More 

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New York City, New York
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 7 nights at the Best Western whilst visiting my family. Being a Hobart local, I knew the location of this property well and knew that it was well suited to what we wanted and needed. The property still bears the markings of the previous well-known chain that operated it, and I hope that this will be addressed... More 

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear FishInTheCity, Thank you for your feedback and your views which we are taking on board. I am surprised to read of some WiFi problems. We have a brand new system via the NBN and it's usually super-fast. We will check this out as we know WiFi is so important for almost every guest. Regards, Janine Livingston Manager More 

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