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All 47 Hobart hotels

BEST WESTERN Hobart

4.0 of 5 Hotel   |   156 Bathurst Street, Hobart, Tasmania 7000, Australia (Formerly Mercure Hobart)
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Ranked #32 of 47 hotels in Hobart
A recent review
3 of 5 stars reviewed 3 days ago
Neil A Launceston, Australia
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  • Reviews (159)
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  • Room tips (25)
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159 people have reviewed this hotel

Traveler rating
    21
    62
    51
    17
    8
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24
60
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31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed with Best Western over the weekend. Having previously paid prior to check in, the front desk staff proceeded to inform me that I hadn't paid. The woman then processed my payment and realised that I had infact paid. When trying to reverse my payment, the woman told me that it would be back in my account the following... More

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear DylanF013, I am so sorry there has been a misunderstanding about your stay. You had pre-paid your booking through a travel agent but, in common with most hotels, we do require a small pre-authorisation on a credit card on arrival to cover for any incidental expenses. This does not mean that we made any charge on your credit card.... More

Launceston, Australia
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Look if you want 5 star, spa apartments with glorious views - don't stay here. If you are after a basic room as all you'll do there is sleep - then why not. Easy walking to the city centre and from there to the waterfront. Nice breakfast. Clean rooms though a little "tired". Perfectly acceptable.

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear Neil A, Thank you for those comments. I hope we can look forward to seeing you again. Kind regards, Janine Livingston Manager More

Penguin, Australia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We had a two day package and the rooms were clean and comfortable. The curtains would not close without falling off the hooks and it was good but basic. I didn't like the position but that is my fault as I didn't realise we were not close to Constitution Dock and I missed looking at the water. We had a... More

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear Lynne F, Thank you for the feedback. Although we are not on the water it is only a few minutes walk to the dock. I am very sorry you were affected by the power cut. The electricity for our part of Hobart was out for over an hour that day. I am pleased to say this is very, very... More

Caulfield, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed overnight, found staff very friendly and helpful, room was clean and comfortable.my business partner and I enjoyed a few ales at night, and a great breakfast in the morning. Found it very affordable with the package on offer. would highly recommend for a no fuss place that hits all the marks , will definitely stay again.

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear John M, We are so pleased you liked your time with us and that you will be back. Regards, Janine Livingston Manager More

Ballarat, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Set in a central location, minutes walks from Centro mall which leads to two other malls! The rooms are very clean and the staff were very nice and welcoming, unlike other hotels I have been too where you could be completely ignored by the staff. Mark, was very helpful and also was very knowledgeable as to where the best attractions... More

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear xboxwoman87, Great to hear you enjoyed your stay. I love to read that our staff team are friendly and welcoming and also that our breakfast is providing a good start to the day for our valued guests. Hoping to see you again soon. Regards, Janine Livingston Manager More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

As far as a no-frills hotel goes, Best Western fits the bill. It's fairly cheap with a special on, and the rooms are of a decent size. There are some strange things about the hotel. If you are a light sleeper, you may have some issues. Although Hobart has to be one of the quietest cities around, the rooms on... More

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear Krrr4, Thanks for your comments which we will be acting on. We are busy renovating to get all floors and rooms up to scratch. There is good news about the internet. We have just been connected to the NBN and our WiFi is now fast and reliable. I hope we'll see you in the future to take advantage of... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The location is great and the buffet breakfast is excellent but the rooms are very sad. If the rooms were refurbished properly, this could be a 4 star location but the rooms we had were 2 star at best.

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear Mark C, Thanks for your comments. We have been busy refurbishing the rooms since we took over this hotel and you must have been in a room we have not reached yet, but we will soon. I hope you will be able to come back in the future to see the improvements. Regards, Janine Livingston Manager More

Melbourne
Contributor
17 reviews 17 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed with friends for a girls weekend getaway! The rooms were clean & very comfortable beds! The staff were friendly and breakfast was awesome! Reasonably priced and a good central location close to everything in Hobart! Also across from a car rental place if you need a car!

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear OZLJ, I'm very pleased you had a great weekend with us. Come back soon. Regards, Janine Livingston Manager More

Melbourne
Contributor
20 reviews 20 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Best Western Hobart in July for business and I have rarely stayed anywhere that had the most consistent high level of customer service. All the staff were extremely helpful, always with a smile. This is what made the stay so pleasant. The hotel itself is quite good and I was in a refurbished room which was nicely... More

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear jbacMelbourne, I am so pleased that you enjoyed your stay and that our friendly team impressed you. Be seeing you again I hope. Regards, Janine Livingston Manager More

Hobart, Australia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Best Western Hobart on the weekend. Unfortunately we found the check-in process lacking in detail as we were not told anything about check out time or breakfast or food options at the hotel. We were literally given our room key and sent on our way. The room itself was clean and tidy and the bed was... More

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear NatandAdz, I am pleased you had a comfortable stay. Thank you for the suggestions about our breakfast, which we have taken on board. I hope we will see you the next time you are in Hobart. Regards, Janine Livingston Manager More

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Additional Information about BEST WESTERN Hobart

Address: 156 Bathurst Street, Hobart, Tasmania 7000, Australia (Formerly Mercure Hobart)
Phone Number:
Location: Australia > Tasmania > Hobart
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hobart 4*
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Also Known As:
Mercure Hobart Hotel Hobart
Accor Hobart
BEST WESTERN Hobart Tasmania

48 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#21 Luxury Hotel in Hobart
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN Hobart (Formerly Mercure Hotel Hobart) is located in the city centre, only two blocks from the main shopping mall. The hotel features local artwork in a contemporary setting, while the 140 rooms have recently been re-decorated to create a modern fresh feel and offer either city or mountain views. It is only a short walk to Salamanca Place on Hobart's historic waterfront, an area well-known for the many restaurants, cafes, bars and the famous Saturday market. ... more   less 
Number of rooms
140

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