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BEST WESTERN Hobart

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156 Bathurst Street, Hobart, Tasmania 7000, Australia (Formerly Mercure Hobart)
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BEST WESTERN Hobart
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BEST WESTERN Hobart
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260 reviews from our community

Traveler rating
    53
    112
    66
    20
    9
See reviews for
34
98
13
52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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  • Japanese first
  • Spanish first
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English first
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    (69)
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Melbourne, Australia
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for 2 nights. The staff were helpful in every way giving us directions to local attractions and called a bus company to find out their locality for us. The room was basic but very clean, beds were very comfortable.The only negative was the breakfast, it had the basic varieties however was not hot enough and pretty bland.

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Sydney, Australia
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The staff were great and check in quick and easy. The room was very tired and not really that nice. Air conditioning unit in the room was noisy. Location is good as it is only a short walk to the cbd and some great restaurants and cafes.

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear BigJoan66, Thank you for the feedback. I would like to know what room you were in as we obviously need to look at that air-con. The split systems for each and every room are less than a year old so there should be no noise at all. Kind regards, Janine Livingston Manager More 

Nowra, Australia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights in a room on the second floor which also accommodated a national sports team. Team members made a lot of noise in the corridors until quite late. A call to duty manager on "9" went unanswered. When this was mentioned at check out, there was no apology, only an assurance that the team was checking... More 

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear San-Dee P, Thank you for your review. I am very sorry that you had problems during your stay and I have investigated this with my staff. You were in the hotel at the same time as a hockey group and our records show that our security team did have to quieten them down. We are very careful to be... More 

Travelers are raving about these Hobart hotels

New York City, New York
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 7 nights at the Best Western whilst visiting my family. Being a Hobart local, I knew the location of this property well and knew that it was well suited to what we wanted and needed. The property still bears the markings of the previous well-known chain that operated it, and I hope that this will be addressed... More 

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear FishInTheCity, Thank you for your feedback and your views which we are taking on board. I am surprised to read of some WiFi problems. We have a brand new system via the NBN and it's usually super-fast. We will check this out as we know WiFi is so important for almost every guest. Regards, Janine Livingston Manager More 

Greater Hobart, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We were here for a 4 night stay to visit family and do some genealogy research. Beautiful room on the 5th floor - warm and comfortable with everything we needed. Absolutely heavenly king bed so we slept very well. Little traffic noise despite being in the city. Well placed to stroll down through the park to Salamanca Place. We had... More 

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear Essextraveller74, It's very nice of you to give us such a lovely review. I do hope we will be seeing you again. Regards, Janine Livingston Manager More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in Best Western Hobart on April 21,2015. The first surprise we found in our room is poop of some stranger left in our toilet. The water was brown and smelly, and it was really gross! Next surprise we had is dirty mugs with ancient stains. The last but not the least, the carpet in our room was full... More 

Was this review helpful? Yes 3
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear Josefina C, Firstly I would like to apologise for the housekeeping errors that you found. These are just not acceptable and we have used your comments in the most recent meeting of our cleaning team, stressing the importance of getting it right each and every time. If you ever stay with us again do contact me personally so I... More 

Melbourne
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Property is ok. Service from front desk staff inconsistent. Some staff very good a couple average. No fresh milk offered for room, no car parking offered. Upon asking told there was a $10 charge but until I asked nothing forth coming.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear Keith K, Thank you for your comments. We do not put fresh milk in every fridge to minimise wastage but we supply or deliver it to any guest immediately on request. Regards, Janine Livingston Manager More 

Kerang, Australia
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was a short walk to the main shopping area and there are a number of places to eat nearby. There is a great 'in house' bar and grill with a varied menu, which was very handy. Our room was very clean and comfortable with all expected amenities, the bathroom was a little dated, with the shower over the... More 

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear SuzyJ47, Thank you for your review and your kind words about our hotel, the restaurant and our friendly staff. Come back again soon. Regards, Janine Livingston Manager More 

Box Hill, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great place to stay - very central - staff helpful - car park available - restaurant or bar menu to choose from - room service - virtually 24/7 service which meant food, drinks cold & hot available. Good if running late from business meetings. Very clean, comfortable, and enjoyable.

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN Hobart, responded to this review

Dear rowelty, I am very pleased that we were a good base for your working trip to Hobart; I hope we will be seeing you the next time you are in town. Regards, Janine Livingston Manager More 

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