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Desert Cave Hotel

4.0 of 5
Hotel website
Hutchison Street, Coober Pedy, South Australia 5723, Australia
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1 room 1 adult
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Desert Cave Hotel
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163 Reviews from our TripAdvisor Community

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Tetbury, United Kingdom
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We were pointed to this hotel by the BP garage after a very long 600 mile journey from Broken Hill. Originally, this hotel started life as an Opal mine so some of the rooms are underground. Our room was quiet, it had parking right outside the front door and the room was spacious with two single beds. The only complaint... More 

Helpful?
Thank Pete K
Matt C, Manager at Desert Cave Hotel, responded to this review

Dear Pete K, Thanks for taking the time to review your recent stay with us. Looks like you enjoyed your stay, and were able to take advantage of our summer special rate. Happy travels! More 

Whyalla, Australia
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago

The room was so humid and stuffy we were sweating and felt sticky. the carpet and bedding felt damp and when we opened the wardrobe there was a strong musty smell. The bathroom was not clean and there was mould on the wall. it was so bad that my daughters asthma started to play up. I rang through to reception... More 

Helpful?
Thank Lill C
Matt C, Manager at Desert Cave Hotel, responded to this review

Dear Lill C, I'm sorry our underground rooms did not meet your expectations and that your daughters asthma had played up during your brief time here. I can only apologise on behalf of the team if they came across as rude in any way, as they normally receive praise for being friendly and helpful. The room in question appears to... More 

Travelers are raving about these Coober Pedy hotels

Level Contributor
2 reviews
2 of 5 stars Reviewed 5 weeks ago via mobile

On the first look hotel looked great ... However, on checking in to our underground room, it lacked any love, bathroom needed a complete refurbishment .. We went for a drink in the hotel bar and were harassed by locals for money ... The following day we went for breakfast in the hotel cafe , there was no organisation what... More 

Helpful?
Thank Nicola N
Matt C, Manager at Desert Cave Hotel, responded to this review

Dear Nicky N, Thank you for taking the time to review your recent stay with us. I'm sorry our services and facilities did not meet your expectations on this occasion. This is our low season and therefore we've reduced our staff numbers accordingly, however this is no excuse for not maintaining the high standard of friendly service. I am glad... More 

Adelaide, Australia
Level Contributor
233 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed December 20, 2015

We stayed in an underground room at the motel which was a very interesting experience and very unusual as, of course, there is no natural light. Extremely hot outdoors but very cool on the inside with a fan to circulate the air. While the rooms are a little dated and quite expensive, the overall stay was memorable.

Helpful?
Thank Nigel L
Matt C, Manager at Desert Cave Hotel, responded to this review

Dear Nigel L, Thanks for taking the time to review your recent stay with us. Happy to read you were able to experience our under-ground rooms during these warmer months, and regarded your stay as memorable. Happy travels! More 

Banbury travellor
Level Contributor
116 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed December 10, 2015

We stayed at the Desert cave overnight from the Greyhound .. Nice to be collected from the coach stop. We decided to eat at the restaurant as it was late .. we had to send back our Barramundi as it was undercooked ..its replacement was nice and the situation was well handled. I found the pool indifferent and the shower... More 

Helpful?
Thank Johnboy236
Matt C, Manager at Desert Cave Hotel, responded to this review

Dear Johnboy236, Thanks for taking the time to review your recent stay with us. Sorry your meal was under cooked, although pleased the staff were able to resolve the problem. Always happy to assist with transfers to and from coach pick up or airport. Happy travels! More 

Doncaster, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed November 19, 2015

We had room 34. It's aground floor chalet. The pool was not accessible, it was locked. The rooms although very clean, were dated, like the 70's and smelled like my grandmas old house........ The room was very large but did not make up for being old fashioned. Also had a spider in the room, so I wasn't happy. As it... More 

Helpful?
Thank Kitty_lovesdubai
Matt C, Manager at Desert Cave Hotel, responded to this review

Dear Kitty_lovesdubai, Thanks for taking the time to review your recent stay with us. Sorry to read you were not able to access the pool. Our guest room keys open the pool area, and reception staff advise this to all guests upon arrival, so I'm looking into why this information was not passed onto yourself. Although pleased to read the... More 

Adelaide, Australia
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 18, 2015

We stayed in an above ground room on this visit.The rooms are clean but dated but the whole motel has a great novelty feel to it from the underground shops and underground bar. The pool looked OK but never got time to utilise it .

Helpful?
Thank gary2507
Matt C, Manager at Desert Cave Hotel, responded to this review

Dear gary2507, Thanks for taking the time to review your recent stay with us. Happy to read the room was clean, and appreciate your positive comments regarding the properties overall feel. Hope you can use the pool next time your passing through, as it's very popular this time of year. Happy travels! More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 12, 2015 via mobile

Stayed at Desert Cave for work, not overly impressed. Rooms are tired and staff not hugely helpful. Main reason for choosing it was the pool but that is also dated and needs a makeover. We ate at Umbertos and although the food was reasonable, the service was appalling, took forever to get a drink and they even forgot table water.... More 

Helpful?
Thank Kylie H
Matt C, Manager at Desert Cave Hotel, responded to this review

Dear Kylie H, Thank you for taking the time to write a review on your recent stay with us here. We appreciate all feedback, both positive and negative as it allows us to grow and improve our business to meet the changing needs of our guests. We have started working on our underground rooms to improve the overall appearance, and... More 

Aroona
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 7, 2015

Stayed 2 nights, best 2 nights sleep in our cave room, Most spacious room space on our whole trip. Staff friendly and helpful. Dropped us to Greyhoud bus at 5.30am thanks guys. Restaurant food nice. Breakfast at their cafe could match trendy cafes in the city, very well presented.

Helpful?
Thank jamescristinep
Matt C, Manager at Desert Cave Hotel, responded to this review

Dear jamescristinep, Thanks for taking the time to write such a great review. Always happy to here positive comments about the rooms and services we offer. Will pass your comments onto the team. Happy travels! Matt Coxon More 

Kingston, Ontario, Canada
Level Contributor
8 reviews
5 of 5 stars Reviewed November 4, 2015

This was our first experience in an underground room. Certainly something different. It was a comfortable room and well decorated. They also provided a Desert Cave Tour which was very informative regarding the mining of opal as well as seeing an actual opal mine and an underground home.

Helpful?
Thank Wilma C
Matt C, Manager at Desert Cave Hotel, responded to this review

Dear Wilma C, Thanks for taking the time to review your recent stay with us. The underground experience can be quite different, but gives you an insight into how many of the locals here in Coober Pedy live. Happy to read you also experienced one of our tours during your stay. Happy travels! Matt Coxon More 

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