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Oaks Embassy Apartment Hotel

4.5 of 5
96 North Terrace, Adelaide, South Australia 5000, Australia
Hotel amenities
Ranked #31 of 73 hotels in Adelaide
3.5 of 5 stars 103 Reviews
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103 reviews from our community

    Trip type
Traveler rating
    13
    39
    26
    14
    11
Date Rating
Liz N
Wellington
Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed January 22, 2012
1
person found this review helpful

The apartment itself was very nice, spacious, well-decorated and clean, with great housekeeping staff. Some of the front desk staff, however, were quite unhelpful, rude or evasive. We stayed here as the sister Oaks Horizon along the road had been flooded out from top to bottom - still under police investigation. Anything to do with the hostile takeover of the... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Embassy Apartment Hotel, responded to this review
January 24, 2012

We appreciate your review of Oaks Embassy and are happy to hear the apartment suited your needs. Please be assured that your comments in relation to the customer service you received has been forwarded to the Hotel Manager for investigation. We can assure you that the flooding at Oaks Horizons was an unfortunate and indecent act of vandalism, and certainly... More

Monina O
Belfast, United Kingdom
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed January 7, 2012

Stayed in a 2 bed 2 bath (one with double spa both with large walk-in showers) penthouse apartment for a few days in Dec 11- beautifully furnished and well equipped(large living room, laundry and full kitchen) with wraparound balcony and spectacular views of the city. Staff were really helpful and friendly. These are really good value apartments in the cultrual... More

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BrianGodsell
Sydney, Australia
Reviewer
3 reviews
9 helpful votes
4 of 5 stars Reviewed January 6, 2012

The Oaks was very nice and close to everything down town in Adelaide. It was very convenient for all my needs. More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Embassy Apartment Hotel, responded to this review
January 24, 2012

Many thanks for your review of Oaks Embassy. We look forward to seeing you again at one of our Oaks Hotels & Resorts properties. More

maryann_farrugia
Melbourne, Australia
Senior Reviewer
7 reviews
4 helpful votes
2 of 5 stars Reviewed January 3, 2012

Got to our hotel late in the afternooon to check in. Have rented a car during our stay in Adelaide on during check in I ask where our car can be parked and I am told there is limited spaces at the hotel for parking so iw ill have to park at the public car park next door which charges... More

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SelmaBell
1 review
3 helpful votes
1 of 5 stars Reviewed December 28, 2011
3
people found this review helpful

This spacious apartment is full with different assortments of human hair. Stains are provided free of charge including red wine carpet stain and dead fly wall stain. Room includes complimentary gift of confusing sliding internal panel which provides hours of entertainment when rolling it pointlessly down the corridor. Remotes do not work so youll have to kneel on the wet... More

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MikenMay
South Australia
Contributor
14 reviews
9 helpful votes
4 of 5 stars Reviewed December 4, 2011
1
person found this review helpful

Very pleasant place to stay, with everything you need. Balcony in my one bedroom apartment was tiny but big enough to have a seat outside for morning coffee. A little bit pricy unless you can find a good deal. Cafe next door which is connected to the lobby has a very nice breakfast. More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Embassy Apartment Hotel, responded to this review
December 5, 2011

We appreciate your review of Oaks Embassy Apartment Hotel, and are very happy to hear that you enjoyed your morning coffee on the balcony. Oaks Hotels and Resorts look forward to welcoming you again to one of our properties. More

MelbGlenda
Melbourne, Australia
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed November 10, 2011
2
people found this review helpful

We stayed 3 nights in a 2 bedroom apartment. The room was spacious modern and comfortable, we enjoyed the balcony setting the weather was great. The tram is 50 metres away and travel was free within the city, we visited the Adelaide fresh food market and ate in one night. The bathroom is small and the shower made a terrible... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Embassy Apartment Hotel, responded to this review
November 13, 2011

We were very happy to read of your view on trip advisor. We appreciate your feedback and are so very glad that you enjoyed your stay with us. We do apologise for the small inconveniences you did encounter however, we are glad they were taken care of in a timely manner. We do hope you will consider staying with us... More

SoDizzy
Sydney, Australia
Contributor
14 reviews
9 helpful votes
4 of 5 stars Reviewed November 7, 2011

Based on the preponderance of the reviews below, I wasn't expecting all that much to be frank, but I was pleasantly surprised. I spent 3 nights in a 2 bedroom 'deluxe' apartment for a conference and while the view from the 8th floor on the north west side of the building was nothing to write home about, the apartment itself... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Embassy Apartment Hotel, responded to this review
November 8, 2011

It was nice to read your review and that you were more than happy with the apartment allocated to you. We do apologise for those small inconveniences that you encountered and we will address these with the Hotel Manager, Maintenance and Housekeeping departments. It is also lovely to note that the staff were able to assist you during your stay... More

MarcoP2011
Christchurch, New Zealand
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed October 19, 2011

We spent 3 nights in a one bedroom apartment with no view (most rooms have a view). Situated on North Terrace near the conference centre and close to the shopping mall. Comfortable, quiet and neat. Well equiped kitchen. On checking in asked to agree to a AUD 150 debit on my credit card despite the booking being guaranteed by my... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Embassy Apartment Hotel, responded to this review
October 26, 2011

We appreciate your review on trip advisor. It is nice to read that the apartment was well equipped for your business trip. We do apologise for the inconvenience regarding the phone and the DVD player and we will ensure to speak to the Hotel Manager regarding this to ensure it is rectified. We do hope you will stay with us... More

AdelaideJulie
Adelaide
Contributor
14 reviews
10 helpful votes
3 of 5 stars Reviewed October 16, 2011

We spent 2 nights in a one bedroom apartment. Found the room needed better quality control with cleaning. The aircond couldn't be switched on from the switch so a staff member came up and turned the unit on from out on the balcony. There was no kettle in the room, again fast response from staff. There was finger marks all... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Embassy Apartment Hotel, responded to this review
October 17, 2011

Thank you for your review on Trip Advisor. Your kind words regarding the apartment and our hotel staff are greatly appreciated and have been passed on. The issues mentioned have also been investigated with our Housekeeping Department. We offer our apologies for any inconveniences experienced during your stay and look forward to welcoming you back again in the future. More

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Oaks Embassy Apartment Hotel Also Known As

  • Oaks Embassy Apartment Adelaide
  • Hotel Oaks Embassy Apartment
Address: 96 North Terrace, Adelaide, South Australia 5000, Australia

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Oaks Embassy Apartment Hotel
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