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Oaks Embassy Apartment Hotel

96 North Terrace, Adelaide, South Australia 5000, Australia
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Oaks Embassy Apartment Hotel
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Oaks Embassy Apartment Hotel
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323 reviews from our community

Traveler rating
    59
    129
    73
    36
    26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Wigan, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

Location. OK. Although situated on what can be considered as the the northern edge of the city centre the location is fine. Walking anywhere within the city is easy and there are convenient tram stops within a minutes walk to the left & right of the hotel entrance for trips to Glenelg beach. Hotel check-in experience. Extemely poor. I had... More 

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Melbourne, Australia
Contributor
19 reviews 19 reviews
15 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I was booked here as part of a big conference and after reading other reviews was quite hesitant about my stay. The staff at check in were exactly as described by others - they are the most ordinary 'Directors of First Impressions' & the rhetoric expressed by management seriously has not had any impact on their engagement at this stage... More 

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Singapore, Singapore
Contributor
12 reviews 12 reviews
4 of 5 stars Reviewed 1 week ago

For a short stay, this apartment hotel is perfect. Ideally located in the city for sightseeing, shopping or walking to restaurant/bistro. With the river just a street away, a lovely walk for after breakfast! The cafe adjacent to the hotel serves a huge selection of breakfast dishes including kids size portions. Breakfast eggs and orange juice is our favourite. The... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

After reading several reviews on here (unfortunately after I had booked), I was expecting the worst, and not looking forward to it, but when I got there, was actually pleasantly surprised. I parked in the secure parking (had pre-booked per their website), and check in was a breeze, the person behind the counter friendly and courteous. Staying for two nights,... More 

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OaksEmbassy, Manager at Oaks Embassy Apartment Hotel, responded to this review

Dear Rob H I truly thank you for your recent review on Oaks Embassy; I am delighted to read your feedback. I am glad you prebooked your car parking; this is sometimes an issue that does frustrate guests and I don't blame them. Definitely better to pre book to save any issues on check in. In regards to check in,... More 

Adelaide, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed Here for a night as a gift. The room was fantastic, double height ceilings in the living area gave a great view of Adelaide at night! The bed was comfortable and bathroom was very nice. The staff we dealt with were very pleasant, the fitness centre was closed for refurbishment while we were there, they were offering guests free... More 

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OaksEmbassy, Manager at Oaks Embassy Apartment Hotel, responded to this review

Dear Ben S Thank you for writing a review on your recent stay at Oaks Embassy. I am so glad to read you enjoyed your stay and our spacious rooms and views. We are in a great location in Adelaide with some stunning views of the CBD and surrounds. I am pleased to advise that the fitness centre has reopened... More 

Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband, baby and I stayed here for 3 nights. It was very comfortable, nice and clean, a little bit dated but wen very much enjoyed our stay.there is secure parking for $18/ day and the staff were very helpful. The only downside for us was that we did a load of washing and there was no drying rack only... More 

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OaksEmbassy, Manager at Oaks Embassy Apartment Hotel, responded to this review

Dear travel_bee83 Many thanks for taking the time to write a review on your recent stay. I am delighted to read of your positive experience with us. Thank you for the feedback on the customer service you received from my staff; I will pass this on. In regards to the clothes drying rack, many rooms do have these as part... More 

Queensland, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Cannot believe how rude the man behind the counter was! No eye contact no greeting. He made us feel that everything was a problem. First time to Adelaide and glad we only stayed there 1 night. Rooms were clean and lovely also close to many things and a coffee club downstairs. Sorry to rate this poor but wouldn't recommend to... More 

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OaksEmbassy, Manager at Oaks Embassy Apartment Hotel, responded to this review

Dear Liz G Thank you for taking the time to review your recent stay. I am happy to read you enjoyed our rooms and the surrounds such as The Coffee Club. I am disappointed to read of your experience with the service you received. I assure you this is not the standard my staff normally provide. I will follow up... More 

Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Embassy has become my go-to for business accommodation in Adelaide. Great rooms, great staff and good convenient location. Very pleased with the way management have resolved any issues I've had in multiple stays, and great to see improvements being made to room amenities and supplies. The Coffee Club underneath is a super convenient way of grabbing a quick coffee... More 

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OaksEmbassy, Manager at Oaks Embassy Apartment Hotel, responded to this review

Dear Scott A I am delighted to read your review. It is very important to me that guests have a pleasurable stay, especially frequent travellers and corporate guests as I like to think we can become your home away from home. The staff do strive to accommodate guests to the highest level; I will pass on your feedback. The Coffee... More 

Perth, Australia
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in a 3 bedroom apartment for 5 nights. The apartment was very spacious and the balcony was huge, great for 6 people. Hotel is in a good location on North Terrace, close to Adelaide Oval, Rundle Mall etc, however our rooms overlooked busy Hindley Street and it was very noisy at night time and well into the early... More 

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OaksEmbassy, Manager at Oaks Embassy Apartment Hotel, responded to this review

Dear Flippy01, Thank you for writing a review on your recent stay at Oaks Embassy. I am delighted to read you enjoyed our spacious rooms and balconies as well as our central location. In regards to the housekeeping over the Easter break; due to feedback we have changed our housekeeping procedure over festive breaks such as Christmas and Easter as... More 

Gloucester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When booking our stay in Adelaide I discovered that many hotels were fully booked. This was because of the cricket world cup. For two nights we stayed at the Ibis which was awful. Then we moved along North Terrace to the Oaks Embassy. What a difference! It was a mini suite with a balcony and views to the hills. There... More 

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OaksEmbassy, Manager at Oaks Embassy Apartment Hotel, responded to this review

Dear Law26, It is great to read your positive review on your recent stay at Oaks Embassy. I am delighted to read that you enjoyed our spacious apartments and balconies; they do offer great views of the city. Thank you for your feedback on my staff; they do strive to provide high customer service to our guests. I will especially... More 

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