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Oaks Horizons Apartment Hotel

4.5 of 5
104 North Terrace, Adelaide, South Australia 5000, Australia
Hotel amenities
Oaks Horizons Apartment Hotel
Ranked #30 of 73 hotels in Adelaide
3.5 of 5 stars 90 Reviews
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90 reviews from our community

What travelers say about this hotel
  • Steam room(4)
  • Good location(3)
  • North Terrace(3)
  • Car park(3)
  • Free city(3)
  • Saturday nights(3)
Traveler rating
    11
    42
    13
    14
    10
Only show reviews for Family (14) | Couples (26) | Business (29)
Date Rating
Hemel Hempstead, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 10, 2012

Close enough to the airport and the CBD. Great apartment room with all the modern bits including a dishwasher! Nice and clean and very functional. More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Horizons Apartment Hotel, responded to this review
March 12, 2012

Many thanks for your comments on Oaks Horizons. It is great to read of your satisfaction and certainly hope to see you again soon! More

Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 9, 2012

Stayed at this alleged hotel as part of a conference. We were allocated a 2 bedroom suite to accommodate 5 people. Upon checking-in to the room, it became apparent that there were only two double beds and a roll-away in the room. Nobody in the group was married or in any form of relationship, to share a double bed was... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Horizons Apartment Hotel, responded to this review
March 12, 2012

Thank you for taking the time to provide feedback on your experience at Oaks Horizons. We are sincerely concerned to hear of your experience and would like to discuss this further. Please contact our Customer Service Representative on customerfeedback@theoaksgroup.com.au at your earliest convenience. In the meantime, your review has been passed onto the Hotel Manager and Learning & Development team... More

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Melbourne, Australia
Top Contributor
52 reviews 52 reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 15, 2012
1
person found this review helpful

I stay at Oaks around the country and this is my first time in this one. The rooms were nice and spatious and clean and the rates through work were reasonable. The location is across the road from the convention centre and casino and there are plenty of food and drink options all around. More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Horizons Apartment Hotel, responded to this review
February 16, 2012

Many thanks for your review of Oaks Horizons. We are delighted to hear that you are a repeat guest of Oaks Hotels & Resorts and very happy to read that you enjoy our services. We look forward to welcoming you again soon! More

Brisbane
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 7, 2012

Hotel is nice, the one bedroom deluxe rooms are large, modern and self contained, even has a washing machine/dryer. Good location, only a few minutes walk to Rundle Mall. BUT be careful when pre-authorising bond onto credit card, make sure you check your statement when you leave to make sure you have not been charged anything by mistake. Would probably... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Horizons Apartment Hotel, responded to this review
February 8, 2012

Thank you for your review of Oaks Horizons Apartments. We appreciate your comments and are sure that future guests will find them helpful. We look forward to welcoming you back again soon. More

Kalgoorlie, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2012

These are great rooms and are fully self contained. They are just a short walk close to the city centre and the tram goes past the front day. I stayed here a couple of years ago and the room was so good that when I returned a few months back I stayed here again. More

Was this review helpful? Yes
Customer Feedback, Guest Relations Manager at Oaks Horizons Apartment Hotel, responded to this review
January 23, 2012

Many thanks for your review of Oaks Horizons Apartments. We are pleased to read that you are a repeat guest and thank you for your positive comments. We very much look forward to welcoming you back again soon! More

Kangaroo Island
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 21, 2011

The Oaks apartments are amazing, amazinginbgly well equipped and tastefully furnished, do the weekly wash whith the washer & dryer in every apartment! More

Was this review helpful? Yes
See 2 more reviews by PantherAnn for Adelaide
Australia
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 11, 2011

I stayed here during a recent conference, and it was great - right in the heart of the city - close to the Rundle mall, free tram and bus stops. Apartment was huge and roomy and the staff were young and very helpful and friendly. They are serviced by several eateries as they don't have their own restuarant so we... More

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Singapore
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 2, 2011
2
people found this review helpful

One of the doors in our 2 bedroom apartment couldn't open. We asked for help. But as it was the weekend, we were told no one could come fix it! Our room was right next to a common rubbish room. Who in the right mind would have guests staying next to one? I called to ask for a change of... More

Was this review helpful? Yes
Sydney, Australia
Top Contributor
63 reviews 63 reviews
Reviews in 46 cities Reviews in 46 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed November 24, 2011

A big group of us were booked to stay here. We got there and waited an hour for room keys and when we went to our floor the whole floor had just been painted. Like there were still wet paint signs everywhere. My room had wet walls and stunk of paint so I went back down to ask for a... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Horizons Apartment Hotel, responded to this review
November 28, 2011

Thank you for providing comments in regards to your Oaks Horizons visit. It is disappointing to read that the condition of your room was not up to standard. We are constantly working to maintain our apartments in an effort to exceed guest expectations and apologise that on this occasion it hindered your stay. Your comments in relation to your treatment... More

Coffs Harbour
Senior Contributor
38 reviews 38 reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 13, 2011
1
person found this review helpful

My husband recently stayed at this hotel for 5 nights while attending a conference. He booked and paid for a "one bedroom deluxe room"...he got a two bedroom tired worn out room. The air conditioning did not work for the entire stay. The furnishings and carpets were old and tired. The television was old and did not work properly. It... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Horizons Apartment Hotel, responded to this review
November 15, 2011

We appreciate your honest feedback about your husbands stay with us at Oaks Horizons. We would like to apologise for the inconveniences caused during his stay and we will be addressing these issues with the Hotel Manager and Housekeeping department. We do hope you will consider staying with us at another Oaks property in the near future. More

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Additional Information about Oaks Horizons Apartment Hotel

  • Oaks Horizons Apartment Adelaide
  • Hotel Oaks Horizons Apartment
Address: 104 North Terrace, Adelaide, South Australia 5000, Australia
Price Range: $$

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Oaks Horizons Apartment Hotel
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