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All 55 Adelaide hotels

Mercure Grosvenor Hotel

4.0 of 5 Hotel   |   125 North Terrace, Adelaide, South Australia 5000, Australia
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Mercure Grosvenor Hotel
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Ranked #33 of 55 hotels in Adelaide
A recent review
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1,456 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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English first
Canberra, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I booked this hotel because of the location and price: from that perspective it served me well. The façade of the hotel is quite impressive. However it is an old place with rabbit warren corridors and small rooms. My room had an unpleasant smell and a noisy air-conditioning unit just outside. The room had a view of an alleyway. It's... More

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1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

Great location close to the covention centre, mall and river. Handy with bus stop close by. Friendly and helpful staff. Room was tiny and bathroom was even smaller. Bearable for 1 person but too small for 2 people.

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Mount Beauty, Australia
Top Contributor
69 reviews 69 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

It has a good location just over the road from the railway station. It is a large old hotel that has had a makeover but barely qualifies for its four stars but it scores very well on value for money. Some of the rooms are very small (and the bathrooms are tiny) but all are well furnished. The staff are... More

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South Australia
Contributor
14 reviews 14 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is a great place to stay to access everything with ease. The tram stop is almost out the front of the hotel as well as the train station across the road, its even just a short walk into the shopping hub of Rundle Mall. Check in was easy but we found it lacked information on the hotel its... More

Review collected in partnership with Accorhotels.com

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london, england
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Very close to central attractions- opposite the station/tram stop for access tomnthe beaches. Good value apart from the Wi-Fi (aud25 for 24 hours seems excessive!!). Nice room, comfy bed, large screen TV, good seized bathroom. Good restaurant or dozens of eating places nearby

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Vadodara, India
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I was a bit put off at staying here by the other reviews but was at a conference at the Adelaide Convention Centre and they had arranged accommodation here. As far as a business hotel goes I thought this place was fine - the room was clean and tidy and the location is perfect, the convention centre is literally across... More

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Perth, Australia
Top Contributor
123 reviews 123 reviews
74 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed 1 week ago

We had upgraded rooms is this hotel but they were still small and almost without windows... The location is very central with Adelaide CBD next door. I'm sure that one would easily find better rooms in the same area though. The beds are ok, but the bathroom is very dated. Mercure should do better!

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MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this review

Thank you FdV62, Thank you for your review and for coming to stay with us. Sorry you didn't enjoy your room. I will table your comments at our next Maintenance meeting. Your review of the bathroom is a little worrying though as they were all upgraded just last year. But certainly worth addressing at our next building meeting. Glad you... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I had a balcony room facing the intercontinental hotel, it was clean and comfortable. the gym was a joke, just a treadmill. The staff presented average service and the food was terrible. Would I stay there again.. Probably not! my overall feeling about this hotel was that it didn't feel like I was in a hotel. the restaurant was always... More

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MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this review

Thank you Daryl L, Sorry to hear that you didn't enjoy your recent stay. We recently started a partnership with an amazing gymnasium only a short walk from the hotel. While our gym is very small, it can give our guests a quick workout on the treadmill and exercise bike, but over at Next Generation Gym, our guests get full... More

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Additional Information about Mercure Grosvenor Hotel

Also Known As:
Accor Grosvenor Hotel
Address: 125 North Terrace, Adelaide, South Australia 5000, Australia
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Grosvenor Hotel 4*
Official Description (provided by the hotel):
Conveniently located opposite Adelaide Casino in the heart of the cultural boulevard of North Terrace. Offering a wide variety of room types that fits the needs and budgets of all travellers. All rooms have fluffy feather duvets and pillows, modern and stylish furniture, slim lined LCD televisions in most rooms and broadband internet throughout. Hotel facilities also include the Federal Restaurant and Bar, 24-hour reception and room service, parking, internet kiosk, hair and beauty salon. ... more   less 
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