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All 55 Adelaide hotels

Mercure Grosvenor Hotel

4.0 of 5 Hotel   |   125 North Terrace, Adelaide, South Australia 5000, Australia
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Ranked #33 of 55 hotels in Adelaide
A recent review
4 of 5 stars reviewed yesterday
John H Mount Beauty, Australia
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mount Beauty, Australia
Top Contributor
69 reviews 69 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

It has a good location just over the road from the railway station. It is a large old hotel that has had a makeover but barely qualifies for its four stars but it scores very well on value for money. Some of the rooms are very small (and the bathrooms are tiny) but all are well furnished. The staff are... More

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South Australia
Contributor
14 reviews 14 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is a great place to stay to access everything with ease. The tram stop is almost out the front of the hotel as well as the train station across the road, its even just a short walk into the shopping hub of Rundle Mall. Check in was easy but we found it lacked information on the hotel its... More

Review collected in partnership with Accorhotels.com

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london, england
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very close to central attractions- opposite the station/tram stop for access tomnthe beaches. Good value apart from the Wi-Fi (aud25 for 24 hours seems excessive!!). Nice room, comfy bed, large screen TV, good seized bathroom. Good restaurant or dozens of eating places nearby

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Vadodara, India
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was a bit put off at staying here by the other reviews but was at a conference at the Adelaide Convention Centre and they had arranged accommodation here. As far as a business hotel goes I thought this place was fine - the room was clean and tidy and the location is perfect, the convention centre is literally across... More

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Perth, Australia
Top Contributor
115 reviews 115 reviews
68 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We had upgraded rooms is this hotel but they were still small and almost without windows... The location is very central with Adelaide CBD next door. I'm sure that one would easily find better rooms in the same area though. The beds are ok, but the bathroom is very dated. Mercure should do better!

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MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this review

Thank you FdV62, Thank you for your review and for coming to stay with us. Sorry you didn't enjoy your room. I will table your comments at our next Maintenance meeting. Your review of the bathroom is a little worrying though as they were all upgraded just last year. But certainly worth addressing at our next building meeting. Glad you... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I had a balcony room facing the intercontinental hotel, it was clean and comfortable. the gym was a joke, just a treadmill. The staff presented average service and the food was terrible. Would I stay there again.. Probably not! my overall feeling about this hotel was that it didn't feel like I was in a hotel. the restaurant was always... More

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MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this review

Thank you Daryl L, Sorry to hear that you didn't enjoy your recent stay. We recently started a partnership with an amazing gymnasium only a short walk from the hotel. While our gym is very small, it can give our guests a quick workout on the treadmill and exercise bike, but over at Next Generation Gym, our guests get full... More

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

It was my first time in Adelaide and I must say I was disappointed with the hotel. The room allocated to us had windows that looked out onto a brick wall so we had no sun. The room itself stank of mould and cigarettes, so don't stay in room 231. I was disgusted that they can actually put someone in... More

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MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this review

Thank you 437Dissappointed, Thank you for your review. We are very proud to have a 100% smoke free hotel, meaning no guest is supposed to smoke in their rooms. There are some however who will simply go ahead anyway, which while disappointed you, equally brings a lot of work for our Housekeeping team who spend quite some time trying to... More

Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Strategically located at the North Terrance of Adelaide city, it is easy access to many of the tourist attraction, such as the River Torrens Park, Rundle Mall and the whole stretch of museum, gallery, library etc. Room is spacious with small bed but is relatively clean and tidy. Housekeeper is helpful with all the demand we requested, and the front... More

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MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this review

Thank you birdwithoutleg, Glad to read that you enjoyed not only the hotel, but the great amenities within walking distance from the hotel. It certainly is a great city. Glad you enjoyed your stay in our economy rooms. While they will never win an award for the best rooms in town, they certainly have everything you need for a quick... More

Canberra
Top Contributor
55 reviews 55 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Having read some recent reviews, we were not expecting great things. We received all smiles at check-in (plus 2 free drink vouchers) but were a little put-off by the old rabbit-warren corridors once we exited the lift. However we were very pleasantly surprised when we entered our ("standard") room. It was smallish (but still plenty of room, including a luggage... More

Was this review helpful? Yes 1
MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this review

Thank you KandT, I enjoyed reading your review, and glad you enjoyed your stay. You have certainly highlighted a number of the features of our rooms. There has been a big investment recently in the property, and with the building about to enter it's 95th year of continual hotel service, I am sure those developers back in 1920 would never... More

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Additional Information about Mercure Grosvenor Hotel

Also Known As:
Accor Grosvenor Hotel
Address: 125 North Terrace, Adelaide, South Australia 5000, Australia
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Grosvenor Hotel 4*
Official Description (provided by the hotel):
Conveniently located opposite Adelaide Casino in the heart of the cultural boulevard of North Terrace. Offering a wide variety of room types that fits the needs and budgets of all travellers. All rooms have fluffy feather duvets and pillows, modern and stylish furniture, slim lined LCD televisions in most rooms and broadband internet throughout. Hotel facilities also include the Federal Restaurant and Bar, 24-hour reception and room service, parking, internet kiosk, hair and beauty salon. ... more   less 
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