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Stamford Plaza Adelaide

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150 North Terrace, Adelaide, South Australia 5000, Australia
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Stamford Plaza Adelaide
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Stamford Plaza Adelaide
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913 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Stamford Plaza Adelaide
See the most recent reviews
Adelaide, Australia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 22, 2013

Over the last 18 years I've stayed here about six or seven times with no major problems. It's a great location, close to Rundle Mall and Casino and any shows you may want to see at the Festival Centre. This hotel is in the middle of a refurbishment so your room may have new carpet and furnishings, which luckily mine... More 

Was this review helpful? Yes 3
Carl F, Manager at Stamford Plaza Adelaide, responded to this review

Dear Chocolatelover23 Thank you for your great review. Marion was quite chuffed to have her name read out at the morning briefing. We have finished refurbishing our rooms and we have commenced sprucing up the Gymnasim and pool area with new equipment and decking. We look forward to showcasing this to you in a few weeks time. Warm regards Carl... More 

Brisbane, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2013

We stayed at the Stamford Plaza for business. The staff couldn't do enough to assist us with our arrangements. Carl and Eddie were outstanding! We ate at Rickshaws and were really pleased. Servings are big, so ask for advice on how much to order. The rooms were lovely and spotless and it is perfectly situated for our business purposes.

Was this review helpful? Yes 1
Carl F, Manager at Stamford Plaza Adelaide, responded to this review

Dear Katrina L Thank you for mentioning myself and Eddie on Tripadvisor. Tjese are the ones I like to read out to staff. Rickshaws is also my favourite......I think Mani's Naan bread is the best in Adelaide. Regards Carl Forrest Executive Assistant Manager More 

Perth
Top Contributor
99 reviews 99 reviews
42 hotel reviews
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed October 18, 2013 via mobile

Whilst this hotel sells itself as 5 star, it's not. It might have been at some time in the past, but nothing about it looks or feels like a five star experience. Whilst the room was clean and modernly furnished, it was bereft of art, except for a square of carpet on the wall, and so beige bland as to... More 

Was this review helpful? Yes 2
Carl F, Manager at Stamford Plaza Adelaide, responded to this review

Dear perthtravellor We really value your comments from a Top Contributor. We are doing some soft enhancements to the rooms which are looking really good and i am pleased to tell you that we are about to commence reconstruction of our lobby in January in addition to Swish restaurant which will become and Argentinean grill. Warm regards Carl Forrest Executive... More 

Adelaide, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 16, 2013

I recently used a groupon voucher for the Grand High Tea at the Crystal Room of this hotel. On the day they substituted the advertised high tea menu with a children's menu, with no explanation given, which was confusring as there were no children present. They included items such as fairy bread, popcorn, a party pie and mini hot dog... More 

Was this review helpful? Yes 3
Carl F, Manager at Stamford Plaza Adelaide, responded to this review

Dear olly Thank you for the review. We really appreciate the time you have taken to place your comments onto Tripadvisor. We have made significant imrovements to our operation . We really mucked this one through a lack of internal communication. I am really apologeitc. i can assure you the service culture and execution has improved significantly. Regards Carl Forrest More 

Brisbane, Australia
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 14, 2013

The hotel is centrally located, which made a daily walk to the convention centre a short one. The hotel staff were efficient and friendly and checkin was an easy process. The room could use an update, it was however clean and everything was functional. I did not eat at the hotel, so I cannot comment on the food or service.... More 

Was this review helpful? Yes 1
Carl F, Manager at Stamford Plaza Adelaide, responded to this review

Dear Ukantoo Thank you for the great review and I hope your event went well at the convention centre. regards Carl Forrest Executive Assistant Manager More 

Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 13, 2013

Good hotel for a night out on the town, Location is good if you want to be close to night club scene & Casino. However a word of warning, if you have stayed at Stamfords in other parts of the country don't expect the same level of decor. Reception, outside, of building and shared areas are lovely, but rooms are... More 

Was this review helpful? Yes 1
Carl F, Manager at Stamford Plaza Adelaide, responded to this review

Dear sarah N We have recently completed refurbishing our rooms and I can certainly say that they have come up well. Every Stamford is slightly different and has its own decor so the hotels do vary and i do encourage you to try these rooms. I would also like to apologise about the delay in setting up your room correctly.....not... More 

Singapore
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 13, 2013

Accomodation dates: 18 to 23 Sep'2013 Purpose: Pre-wedding anniversary Strengths of the hotel: 1. Superb location - walking distance to casino and tram station. 24hrs convenience store just beside the hotel. 2. Excellent service by in-house restaurant TG. All the staff (morning and night shift) are very friendly and fast in clearing the tables. Breakfast is tasty and lots of... More 

Was this review helpful? Yes 2
Carl F, Manager at Stamford Plaza Adelaide, responded to this review

Dear sam_bliss Thank you for the great detailed review and the cooments about the great service. We have fixed that issue you had with the key cards which was a strange one. The sheet...please accept my apologies.....we have re-trained all our staff about our standards and the laundry to ensure such items are rejected from our inventory. warm regards Carl... More 

Adelaide, Australia
Top Contributor
92 reviews 92 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 13, 2013

We stayed 1 night for our anniversary and found it pleasant enough. Room facilities were standard for a Stamford, clean and bright. However the staff are a standout. Greeted by the utterly delightful Miranda,she set the tone for the rest of our brief stay by being both friendly and professional. Concierge, and it's first greeting, is such a huge part... More 

Was this review helpful? Yes 1
Carl F, Manager at Stamford Plaza Adelaide, responded to this review

Dear SusanSimon_11 Thank you for the great review about Miranda's service. I have given a little reward in recognition of her efforts. Really pleased you enjoyed your stay with us. Regards Carl Forrest More 

Adelaide, Australia
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 9, 2013

Stayed on a deluxe room with my husband and 1 year old baby, room was average and quite outdated. rooftop pool also looks a bit run down and very cold. positives would have to be the bed being massive and very comfortable. reception staff appeared very friendly.

Was this review helpful? Yes 1
Carl F, Manager at Stamford Plaza Adelaide, responded to this review

Dear herbert l We get so many great comments about our new beds. We have recently completed refubishing our rooms and embarking on a full fit out of the pool and gym which is going to look spectacular when finished. Thank you for your comments Regards Carl Forrest More 

Canberra
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 8, 2013

I stayed over the long weekend we arrived and asked for ice to be delivered I was told to get it myself because they were busy!!!!!! The next day we waited and waited to check out with only two people on check out. The room was clean although very noisy

Was this review helpful? Yes 1
Carl F, Manager at Stamford Plaza Adelaide, responded to this review

Dear gsychitto I was a bit disapinted to read about the ice issue. I have changed this internally to be delivered when requested as it is important we provide a proper 5 star service for our guests. Thank you Carl Forrest More 

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