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InterContinental Adelaide

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North Terrace, Adelaide, South Australia 5000, Australia
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InterContinental Adelaide
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InterContinental Adelaide
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902 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was very happy with the overall experience. The no choice $40 valet parking or find a public car park was a bummer for the boss but oh well. Exceptional breakfast just brilliant. I think I found myself hanging around for nearly 2 years relaxing.and eating over the morning paper. Friendly staff and excellent rooms. I highly recommend the river... More 

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ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Hayden T, Thank you for your review of our hotel and for sharing your invaluable feedback.  I am pleased to hear you enjoyed your stay with us. Our team takes great pride in providing a memorable and friendly experience to all of our guests and it's good to know you were afforded this service. Thank you for complimenting us on... More 

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is in a prime position no doubt. Central to everything, casino next door. Like most 5 star properties in Australia its is very tired. Rooms are comfortable and well appointed but in need of updating. Service is good. It's a shame that these international chains let these hotel run down.

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ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Julian H, Thank you for your review of InterContinental Adelaide. I appreciate you sharing your thoughts on the great location of the property as well as your suggestion of some 'TLC' for the hotel itself. Our team values all comments and we have taken your feedback on board. Kind regards, Colin McCandless General Manager More 

Sandy Creek South Australia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here on Saturday 16th May. Were told we couldn't check in until 3p.m. but when we arrived at 12.15 our room was ready, staff very friendly and polite. Room was lovely, we had a riverside view and could see right down the river and across to the Adelaide Oval. Were meeting friends for dinner at the Riverside restaurant... More 

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ICAManagement, Food and Beverage Manager at InterContinental Adelaide, responded to this review

Dear salswife, I would like to firstly thank you for choosing to stay at InterContinental Adelaide and for highlighting your satisfaction with your arrival experience and subsequent earlier availability to your guestroom. May I also acknowledge the comments you've provided on the disappointing experience in both our Atrium Lounge and Riverside Restaurant. This is definitely not the evening you should... More 

Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is key to the InterCon in Adelaide. Directly across the footbridge from the new Adelaide Oval, it's a 4 minute walk to the venue... perfect if you're attending a sporting event for work or pleasure. The building itself is a bit dated, and the bar area probably needs a spruce up. But, the rooms are spacious, and very... More 

Was this review helpful? Yes 1
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Shane_aus84, Appreciate you telling us about your recent experience at InterContinental Adelaide. Great to know you found the location of the property very handy to the nearby Adelaide Oval given the close proximity to the new Riverbank Bridge. I also thank you for your compliments on the comfortable guestroom. Have also noted your comments on the lengthy check in... More 

Brighton and Hove, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights on a work trip in April. I can not express how pleased I am with the hotel. The staff were all so happy and pleasant. The food was amazing, breakfast was plentiful and again nothing was to much trouble. The cocktails in the bar are great and not to badly priced. I had a twin... More 

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ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Alex, I would like to thank you for the feedback you've provided following your four night stay at InterContinental Adelaide. It is always wonderful to receive positive comments and I have shared your feedback with my team. We do pride ourselves in providing the best service possible and ensuring every guest has a memorable stay. I hope your travels... More 

Auckland, New Zealand
Top Contributor
62 reviews 62 reviews
35 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights on our first trip to Adelaide. The IC Adelaide is a pleasant hotel but just seems to be somewhat lacking in areas. My "thing" is that when we arrive at a hotel we are greeted warmly and I'm pleased to give top marks here! We were upgraded to a suite from a club room... More 

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ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear starrf1re, Thank you for choosing to stay at InterContinental Adelaide and for following up with a review on our property. I was pleased your arrival experience was very warm and engaging and that we were able to assist with providing a different room type to cater for your preferences. You have provided us with an extensive overview of some... More 

Evesham, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stopped here for 4 nights and thought the hotel was superb. The hotel is clean and tidy, staff are all very friendly and courteous and the breakfast is totally gorgeous. Located close to the shops, railway station etc makes is an ideal location to be in. My room was at the front if the hotel which initially I was... More 

Was this review helpful? Yes 1
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Mr Goodall, Thank you for your kind review of our property and for staying with us for four nights during your recent time in Adelaide. I was pleased to read that we exceeded your expectations, particularly in respect to the anticipated noise from having a guestroom on the city side of the hotel. Thank you also for mentioning the... More 

Sydney, Australia
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

When I stayed in Adelaide last, I was so disappointed with that other hotel. So this time I sought out something better, and wasn't disappointed. It wouldn't be honest to say we were immediately happy: having paid for a river view room, we decided that craning our heads wasn't the idea. Duty manager Matt worked hard on satisfying us and... More 

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ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Gottatellyou, Thank you very much for your review of our hotel. It was good to hear that we took care of every aspect of your stay including working towards providing a more suitable room than first allocated. I appreciate the time you took to review our property and we all look forward to welcoming you on another occasion. Kind... More 

Glasgow, Scotland
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for five nights and received excellent service all round. Particularly enjoyed the wide range of choices in the breakfast buffet. Word of warning - the room keys can have their data wiped easily if you keep in near your mobile phone. I had to have my key replaced.Wi-fi is free if you are a member of IHG rewards -... More 

Was this review helpful? Yes
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear John, Thank you for choosing to stay at InterContinental Adelaide and for taking the time to share your experience with my team and I via TripAdvisor. We are grateful for your feedback and certainly appreciate the compliments on the wide range of food offered on our breakfast buffet. Thank you also for pointing out the problems you encountered with... More 

Port Lincoln, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have been coming to this hotel since 1986 when it was the Hyatt Regency in the mid 80's. It is a wonderful hotel offering a wonderful relaxing environment. Staff are very friendy and helpful and nothing is to much trouble. The gym is big and has a variety of equipment and the pool is lovely. Room service is fabulous... More 

Was this review helpful? Yes
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Kathy, Thank you for your continued loyalty to our hotel and for sharing your valuable feedback for others to review. Your confidence in our product and service is greatly appreciated and we look forward to welcoming you on many more occasions. Kind regards, Colin McCandless General Manager More 

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