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InterContinental Adelaide

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North Terrace, Adelaide, South Australia 5000, Australia
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InterContinental Adelaide
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InterContinental Adelaide
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866 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

This place is a little tired but the location is fantastic. Easy access into the middle of town and a short stroll to Telstra Stadium and the river (as well as the Casino). The Teppanyaki Restaurant is also dated and the quality of Sashimi not up to standard but the BBQ is good.

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Sydney Australia
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for two nights in March for our 10th wedding anniversary. We arrived late afternoon to find polite valet parking staff. Check in was very good, the lady was very nice and professional. We stayed in a club room which was on the club lounge level. The room was well appointed, however due to being close to the... More 

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ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Family_Traveller78, Thank you for choosing to stay at InterContinental Adelaide as part of your 10th wedding anniversary celebrations. May I congratulate you on behalf of our entire team and wish you many happy years ahead. Appreciate your feedback and suggestions on the service and hospitality you received while staying with us. Very happy to know that overall your experience... More 

Melbourne, Australia
Top Contributor
63 reviews 63 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed 1 night at the Intercontinental Adelaide for business in late March 2015. From the moment i walked into the hotel i felt at home. The hotel comes with all the trimmings and what you would expect of an international standard hotel. Its big and grand and is connected to a casino. Staff offer impersonal professional service rather than... More 

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ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Crossy83, Greatly appreciate you leaving feedback following your recent business trip to Adelaide. Thank you for telling us how much you enjoyed your experience and for recommending us to other potential travellers. Should your travels bring you back to Adelaide it would be a pleasure to welcome you once again to InterContinental Adelaide. Kind regards, Colin McCandless General Manager More 

Zurich, Switzerland
Top Contributor
124 reviews 124 reviews
63 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we had 2x a one night stop as turntable for our travels. The first check-in, the reception was very helpful in rechecking our travel docs and reconfirm the transfer. The Hotel has a very good location for the city center and visiting the art fair. But the street in front is busy and noisy, so we had a room towards... More 

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ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear R113, Thank you for choosing to visit us during your recent travels to Adelaide. We appreciate your feedback and are pleased you enjoyed your short time with us. Very happy to hear your check in and arrival experience was very successful and thank you for mentioning the attention you received from our Concierge upon your return to the hotel.... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed in the Intercontinental Hotel Adelaide for three days. I must say, I wasn't expecting anything and for that, it left a very good impression. Our stay was comfortable, relaxing and well looked after by the staff. Reception was friendly, warm and very helpful to our needs. As we had access to the lounge, the staff who worked in the... More 

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ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Fernan, Thank you most sincerely for your feedback following your recent stay at InterContinental Adelaide. Delighted that your time with us was most comfortable and engaging with our staff. Very happy to know that you particularly enjoyed the views from your room, the room overall and the food and beverage offerings. We hope to welcome you back on a... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Really enjoyed my stay here in the wonderful city of Adelaide. Hotel was centrally located and accessible to nearby shops and restaurants. Rooms were spaciuos, clean and had a great bathroom. All you could ask for in a hotel. Staff were friendly and professional and wifi worked well. Breakfast was varied and good quality.

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ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear M M, Delighted to receive your TripAdvisor review and to know your time at InterContinental Adelaide was most enjoyable. Thank you for complimenting our staff, clean rooms, location and the breakfast you experienced. Please do visit us again soon! Kind regards, Colin McCandless General Manager More 

Melbourne, Australia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

This grand old Adelaide lady has rested on her location laurels for far too long. She has received such little love and care for decades, the cracks are really beginning to show. Her WC seat is so wrinkled, it's a health department horror, as are the cockroaches crawling around her expensive cocktail bar. If only her staff weren't so slow... More 

Was this review helpful? Yes 3
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Jennifer, Thank you for choosing to stay at InterContinental Adelaide and for taking the time to share your thoughts on the property and other aspects of your stay. I understand you met with our Commercial Director upon checking out of the hotel and discussed the various concerns you had throughout your visit. Please rest assured that your comments are... More 

Hong Kong
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Walking into my room felt like going back to the 1980s except there was no CRT TV. Room facilities are in desperate need of an upgrade. Add an extra rating point if you want to be near the Adelaide Oval - this hotel is the best for this wonderful ground. Take 2 rating points off if you want to avoid... More 

Was this review helpful? Yes 1
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear mphtravel, Thank you for sharing your thoughts and suggestions from your recent stay at our hotel. Sorry to hear that your expectations were not fully met and do appreciate that you were unimpressed with the noise level from nearby the hotel. I thank you for highlighting the excellent position that the hotel boasts in close proximity to the historic... More 

Melbourne, Australia
Senior Contributor
49 reviews 49 reviews
37 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here before and found it to be an excellent hotel. Great location and some great views over the river. Really friendly staff and great facilities. As some others have mentioned it is in need of a refurbishment. The décor is tired and of 80s vintage. Bathrooms especially. This is a minor criticism - its still one of... More 

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ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Danny, Thank you for choosing to stay at InterContinental Adelaide and for your confidence in our service and location. Appreciate your acknowledgment of the décor requiring an update and have noted this for continual monitoring. We look forward to welcoming you on a future occasion. Kind regards, Colin McCandless General Manager More 

Melbourne, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If you are coming to Adelaide you wouldn't stay anywhere else! Service great staff great location great. As you walk thru the hotel all staff acknowledge you and look for ways to help you. Might need to spend a bit of money on the rooms as the colour schemes are dated but this is outweighed by everything else.

Was this review helpful? Yes
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Sandy, Thank you very much for your review and for letting us know you enjoyed your recent visit to InterContinental Adelaide. Really happy to hear my team went out of their way to assist you and that you also enjoyed the location of the property. Kind regards, Colin McCandless General Manager More 

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