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InterContinental Adelaide

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North Terrace, Adelaide, South Australia 5000, Australia
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InterContinental Adelaide
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InterContinental Adelaide
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862 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed in the Intercontinental Hotel Adelaide for three days. I must say, I wasn't expecting anything and for that, it left a very good impression. Our stay was comfortable, relaxing and well looked after by the staff. Reception was friendly, warm and very helpful to our needs. As we had access to the lounge, the staff who worked in the... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Really enjoyed my stay here in the wonderful city of Adelaide. Hotel was centrally located and accessible to nearby shops and restaurants. Rooms were spaciuos, clean and had a great bathroom. All you could ask for in a hotel. Staff were friendly and professional and wifi worked well. Breakfast was varied and good quality.

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ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear M M, Delighted to receive your TripAdvisor review and to know your time at InterContinental Adelaide was most enjoyable. Thank you for complimenting our staff, clean rooms, location and the breakfast you experienced. Please do visit us again soon! Kind regards, Colin McCandless General Manager More 

Melbourne, Australia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This grand old Adelaide lady has rested on her location laurels for far too long. She has received such little love and care for decades, the cracks are really beginning to show. Her WC seat is so wrinkled, it's a health department horror, as are the cockroaches crawling around her expensive cocktail bar. If only her staff weren't so slow... More 

Was this review helpful? Yes 3
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Jennifer, Thank you for choosing to stay at InterContinental Adelaide and for taking the time to share your thoughts on the property and other aspects of your stay. I understand you met with our Commercial Director upon checking out of the hotel and discussed the various concerns you had throughout your visit. Please rest assured that your comments are... More 

Hong Kong
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Walking into my room felt like going back to the 1980s except there was no CRT TV. Room facilities are in desperate need of an upgrade. Add an extra rating point if you want to be near the Adelaide Oval - this hotel is the best for this wonderful ground. Take 2 rating points off if you want to avoid... More 

Was this review helpful? Yes 1
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear mphtravel, Thank you for sharing your thoughts and suggestions from your recent stay at our hotel. Sorry to hear that your expectations were not fully met and do appreciate that you were unimpressed with the noise level from nearby the hotel. I thank you for highlighting the excellent position that the hotel boasts in close proximity to the historic... More 

Melbourne, Australia
Senior Contributor
49 reviews 49 reviews
37 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here before and found it to be an excellent hotel. Great location and some great views over the river. Really friendly staff and great facilities. As some others have mentioned it is in need of a refurbishment. The décor is tired and of 80s vintage. Bathrooms especially. This is a minor criticism - its still one of... More 

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ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Danny, Thank you for choosing to stay at InterContinental Adelaide and for your confidence in our service and location. Appreciate your acknowledgment of the décor requiring an update and have noted this for continual monitoring. We look forward to welcoming you on a future occasion. Kind regards, Colin McCandless General Manager More 

Melbourne, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you are coming to Adelaide you wouldn't stay anywhere else! Service great staff great location great. As you walk thru the hotel all staff acknowledge you and look for ways to help you. Might need to spend a bit of money on the rooms as the colour schemes are dated but this is outweighed by everything else.

Was this review helpful? Yes
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Sandy, Thank you very much for your review and for letting us know you enjoyed your recent visit to InterContinental Adelaide. Really happy to hear my team went out of their way to assist you and that you also enjoyed the location of the property. Kind regards, Colin McCandless General Manager More 

Adelaide, Australia
Top Contributor
79 reviews 79 reviews
13 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 1 week ago

Location Easily the best Hotel location in the Adelaide CBD. In close proximity is the railway station, Adelaide Casino, Festival Theatre, short walk to Adelaide oval and Rundle Mall and its ideal for walking and cycling along the River Torrens. Some Pros Customer service was outstanding; friendly and professional. The room with a river view will cost a little more... More 

Was this review helpful? Yes
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Martin, Thank you for providing a very extensive review of InterContinental Adelaide for my team and I to read along with fellow TripAdvisor visitors. Overall, I am pleased you enjoyed your stay and found in particular the service, location and breakfast offering very satisfactory. Without noting each point, may I simply say thank you for your recommendations, observations and... More 

wollongong
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in an excellent location. All the staff are helpful and very competent.The room was a good size and everything worked well.The restaurant was first rate and the breakfast was up too the usual Intercontinental high standard.In hotels at this level it is always the little things that make the difference and the intercontinental ticked all the boxes.... More 

Was this review helpful? Yes 1
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear WollongongAbc, Very happy to receive your review. Thank you for letting us know you had a thoroughly enjoyable time at our property and were treated to such fine hospitality. I also appreciate your compliments on the breakfast experience and your overall acknowledgment of a pleasing InterContinental experience. Kind regards, Colin McCandless General Manager More 

Hong Kong, China
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for two nights for vacation. My room was facing the Adelaide Oval and River Torrens, which was nice. Great location - next to the railway station, the Casino, the Glegelg tram station, and nearby the Ruddle Mall (for shopping), as well as all major car rental companies including Avis, Hertz, Europcar (easy for me to pickup my car). Staff... More 

Was this review helpful? Yes 1
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Chun Sek F, Thank you for staying with us recently at InterContinental Adelaide and for passing on your feedback for our information. Great to know you enjoyed the location of the property as well as the service received from my team. Appreciate all of your comments and look forward to the opportunity of welcoming you again in the future.... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed the Adelaide Cup Weekend, Great Room, Great Breakfast, Great Bar, Great Location, Staff were friendly and Polite.... Was a little Disappointed that the room wasn't serviced on Saturday. Although was a Great Weekend

Was this review helpful? Yes 1
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Loveitbali, Thank you for choosing to stay with us at InterContinental Adelaide over the recent Adelaide Cup long weekend. Very happy to hear your time in the hotel was most enjoyable and that you were afforded great hospitality and service by my team. Thank you for also mentioning the non servicing of your room which was interesting to hear... More 

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