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InterContinental Adelaide

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North Terrace, Adelaide, South Australia 5000, Australia
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InterContinental Adelaide
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InterContinental Adelaide
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880 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Intercontinental is within easy walking distance of downtown Adelaide. The staff are helpful and efficient. The atrium and lobby are huge, but not so people friendly. The room I had was comfortable but it was not very soundproof. The closet and bathroom doors can be challenging if you want to have them open at the same time. The beds... More 

Was this review helpful? Yes
ICAManagement, Guest Relations Manager at InterContinental Adelaide, responded to this review

Dear WJ2450, Thank you for choosing to stay with InterContinental Adelaide recently and for taking the time to send through your feedback. We understand and apologize for the inconvenience caused by the construction. If you would wish to discuss this further please don't hesitate to contact myself on mathew.simister@ihg.com. Kind Regards, Mathew Simister Guest Relations Manager InterContinental Adelaide More 

Melbourne, Australia
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The InterContinental is in a fantastic location, next to the riverside (which gets better and better each time I visit this city) and a stones throw from the newly refurbished Adelaide Oval. We had two nights of luxury, and enjoyed many of the facilities offered by the hotel. The bed was equal to the best bed I've slept in. We... More 

Was this review helpful? Yes
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear turneretti, Thank you for choosing to stay with us recently and for sending through your candid review. I am so pleased to hear that you enjoyed your time with us. I appreciate your comments in regards to the internet , m ay I mention that as a member of the IHG Rewards Club program one of the many benefits... More 

Cairns, Australia
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel because of its great location next to the convention centre. The staff were excellent and our room and its presentation were very nice but there were a few negatives. The hotel badly needs to be painted in the public areas such as hallways and balcony walls in the atrium, these were a very poor state.... More 

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ICAManagement, Guest Relations Manager at InterContinental Adelaide, responded to this review

Dear Kim T, Thank you for staying with us recently at InterContinental Adelaide and I am pleased to hear you enjoyed the central location. I appreciated your comments in regards to the public areas and I would like to discuss the WIFI further. Please feel free to contact me at mathew.simister@ihg.com so I can provide additional assistance. Kind Regards, Mathew... More 

Berkeley, California
Top Contributor
137 reviews 137 reviews
45 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Reception was very pleasant and quick. Reservations were in place and all the arrangements per the request. The hotel is built around an atrium and the rooms set at an angle from the door. This does seem to minimize any noise in the room. The room was nicely laid out except you needed to manage the closet door and the... More 

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ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Clubsecretary, Thank you for choosing to stay at InterContinental Adelaide recently and for sending through your feedback. I am pleased to hear that you enjoyed your time with us, and we hope to welcome you back again in the future. Kind Regards, Colin McCandless General Manager InterContinental Adelaide More 

Melbourne, Australia
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here March 30 and April 1. Really well appointed spacious rooms. It was in a fabulous location within easy walking distance to either Rundle Mall or Adelaide oval. Would definitely stay here again.

Was this review helpful? Yes 1
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Michelle M, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Colin McCandless General Manager InterContinental Adelaide More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While the decor of the hotel is looking a little dated (it seems unchanged from I stayed there 20 years ago when it was a Hyatt) the service more than made up for it. Front of house (especially Matthew) was terrific in answering questions, providing guidance and ensuring all in our party of five were happy. Rooms were well appointed... More 

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ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Robert F, Thank you for choosing to stay at InterContinental Adelaide recently and for sending through your feedback. I am so pleased to hear that you enjoyed the views and the service that Matthew provided.  It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Colin McCandless General... More 

Hong Kong SAR
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Friendly and helpful staff. Modernized yet cozy room. Convenient location for transport, shopping, dining or simply a leisure walk along the river bank. Superb breakfast in terms of quality and varieties.

Was this review helpful? Yes
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Global_Traveller_Pat, Thank you for choosing to stay at InterContinental Adelaide recently and for taking the time to send post a review.  I am pleased to hear you enjoyed your stay with us and we hope you will visit us again. Kind Regards, Colin McCandless General Manager InterContinental Adelaide More 

Winteringham, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed in a room overlooking the park which has a great view. The hotel location Is perfect for the city and the oval cricket ground and right next door to the main railway The hotel pool system however was a little noisy so not really relaxing

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ICAManagement, Guest Relations Manager at InterContinental Adelaide, responded to this review

Dear Duncan A, Thank you for choosing to stay at InterContinental Adelaide and for providing us with your feedback. I am pleased to hear you enjoyed the central location of the hotel in the Riverbank Precinct. I apologise about the noise and would like the opportunity discuss further with you. At your convenience if you would be able to contact... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel in excellent location next to Adelaide Oval and Casino. Spacious rooms with good facilities. Had a few issues with valet parking and wifi charges on check in. What was a negative was turned into a real positive by some excellent customer service from Matthew behind the counter. Mathew made our stay with a 5 star attitude. If your... More 

Was this review helpful? Yes 3
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Andy F, Thank you for your feedback in regards to your recent stay with us here at InterContinental Adelaide! I am so pleased to hear that you enjoyed your stay and the service you received in particularly from our colleague Mathew. I will be sure to pass this onto him and the team. We hope to welcome you back... More 

Nottingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very comfortable city centre hotel,handy to explore Adelaide on foot,tram or bus.or watching cricket at the Oval.Very comfortable beds,nice big rooms.Food at breakfast very good.Next to railway station.

Was this review helpful? Yes 2
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Diane W, Thank you so much for your review of InterContinental Adelaide and for choosing to stay with us recently. I am pleased to hear you enjoyed your stay with us, in particular the hotels great location, the comfortable beds and the breakfast in Riverside Restaurant. It's something our staff takes great pride in, so we value your feedback. We hope... More 

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