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Rydges South Park Adelaide


Hotel class 4.0 of 5
1 South Terrace, Adelaide 5000, Australia
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Reviews you can trust

57% Do not recommend
2.5 of 5 stars 33 reviews
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By trip type
All (33)
[ Date ] [ Rating ]
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2 of 5 stars
Snodge   45 contributions
Sydney Australia
Oct 15, 2009 | Trip type: Family

This was a last minute late night selection in the hope that they would have Rydges dream beds. We took their last available family room. Apparently only the best rooms in the hotel have the dream beds and they are progressively being installed as rooms are refurbished (according to the girl on reception who seemed very professional). The room we... more

Management response from
GSFAdelaide, Hotel Manager- Grant Fleet

Thanks very much for your feedback and for choosing to stay with us at Rydges South Park Adelaide. We're continually striving to improve the overall quality of our services and facilities to ensure we're keeping pace with the changing needs and expectations of our guests. Feedback such as yours continually allows the property to address all guest comments. In regards...

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2 of 5 stars
Rostix79   1 contribution
Sydney
Sep 4, 2009 | Trip type: Business

My colleague and I stayed at this hotel for a week on business and between us had an Executive Room and also a standard Superior. From both of our experiences, there were two serious issues this hotel needs to address. It is totally unacceptable that the Rydges hotel chain would find this an appropriate standard to give to its customers.... more

Disapointing
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2 of 5 stars
Spottete   5 contributions
Gold Coast
Jun 22, 2009 | Trip type: Couples

The last review sums up this hotel perfectly. It is no where near the standard of other Rydges hotels. Our first night was the worst, our balcony door had no seal so the slighty breeze sounded like gail force windes howling through all night. Needless to say we requested a new room. The new room was much the same standard,... more

Management response from
Grant Fleet, General Manager

Thanks very much for your feedback and for choosing to stay with us at Rydges South Park Adelaide. We're continually striving to improve the overall quality of our services and facilities to ensure we're keeping pace with the changing needs and expectations of our guests. The hotel is changing dramamtically and we have addressed the effects that such an alteration...

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2 of 5 stars
wasimmehr   8 contributions
Brisbane
Jun 21, 2009 | Trip type: Business

I have stayed at various Rydges resorts before and have been impressed by most if not all. This one though, takes the bar down and Rydges should consider debranding it. The romms are reasonable size and with amenities, but cleanliness is extremely poor - it seems that the rooms are only cleaned by room service, and maintainance cleaning (carpets, walls,... more

Management response from
GSFAdelaide, Hotel Manager- Grant Fleet

Thank you for the feedback I would like to apologise on behalf of Rydges Adelaide for not meeting your expectations in relation to the standard and quality at the property. By no means did we intend for your stay to be less enjoyable than it should have been. All our guests are important to us. The level of service you...

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2 of 5 stars
Wandering_Aussie   10 contributions
Adelaide, South Australia
Jun 12, 2009 | Trip type: Couples

We stayed here on the June long weekend this year, as a "Holiday in our own Town". I joined Ridges PriorityGUEST scheme on line when booking, to reduce the cost and be given a better room. Although it was 3+ weeks between booking and arriving, the promised membership card was not available for collection at the hotel, and we weren't... more

Management response from
GSFAdelaide, Hotel Manager - Grant Fleet

thank you for the feedback and for taking the time to write about us. We look forward to having an opportunity to be of service to you in the future. I am sorry you Rydges Card was not ready for your arrival, we have recently purchased a machine to print these card at the property. Thank you for taking the...

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1 of 5 stars
CLG11   1 contribution
Hobart
Jun 7, 2009 | Trip type: Couples

Our room was OK, but the restaurant was so terrible, we still talk about it. It is true that we were not told on booking that our room would be wrapped in plastic ( so no windows worked ), but the restaurant is where the real issues lay. We ordered entrees, and did not get drink refills offered until the... more

Management response from
GSFAdelaide, Hotel Manager- Grant Fleet

Thanks very much for your feedback and for choosing to stay with us at Rydges South Park Adelaide. We're continually striving to improve the overall quality of our services and facilities to ensure we're keeping pace with the changing needs and expectations of our guests. I am sorry to hear about the experience you had in our restaurant, I would...

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2 of 5 stars
MIWSing   3 contributions
Singapore
May 5, 2009 | Trip type: Business, Solo travel

Booked this online for $129 with Wotif. I wished I hadn't! It's one of those old old fashioned dark brown glass buildings - you know what I mean - that gorgeous style of the 70s...not! The hotel is undergoing renovation so not a good place to be. I think the best review of this hotel summed things up perfectly for... more

Management response from
GSFAdelaide, Manager- Grant Fleet

Once again, thank you for the positive feedback and for taking the time to write about us. We look forward to having an opportunity to be of service to you in the future. Thank you for taking the time to fill out the feedback section of this site. It is always extremely pleasing to hear positive comments about our hotel....

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1 of 5 stars
tlgriff   15 contributions
Warwick, United Kingdom
Apr 30, 2009 | Trip type: Couples
0/1 found this review helpful

We were booked into the Rydges South Park Adelaide for three nights in December 2008 as part of our 4 week trip of a lifetime honeymoon to Australia. When we arrived, we were horrified to find that the hotel was a full on building site! We complained and to her credit the female member of staff we spoke to was... more

Management response from
GSFAdelaide, Hotel Manager- Grant Fleet

Thank you for your feedback, I would like to apologise on behalf of Rydges Adelaide for not meeting your expectations in relation to the standard and quality at the property. I am sorry you were not made aware of the refurbishment work being conducted at the property prior to your arrival. By no mean did we intend for your stay...

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2 of 5 stars
CK1Adelaide   4 contributions
Adelaide, Australia
Jan 17, 2009 | Trip type: Couples

I booked this hotel via the Entertainment book.I stayed there 3 nights and this is the 3rd night.l don't even need to check out before wriiting this review. PLUS I stayed at the Premier Spa room.It is massive with renovations done for new carpet and new LCD TV.There is enough space for a King bed,sofa,dininng table for 2,work table and... more

Management response from
GSFAdelaide, Manager - Grant Fleet

Thank you for your feedback, I would like to apologise on behalf of Rydges Adelaide for not meeting your expectations in relation to the standard and quality at the property. By no means did we intend for your stay to be less enjoyable than it should have been. All our guests are important to us. The level of service you...

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1 of 5 stars
WorcestershireBella   6 contributions
Worcestershire
Dec 31, 2008 | Trip type: Couples

We stayed here early December and were disappointed as soon as we saw the place. The outside was covered in green netting as renovation work was on going. The reception staff were very indifferent and their excuse to everyone when asked a question was I'm new and can't find out as the manager is not here. The corridors to the... more

Management response from
GSFAdelaide, Manager - Grant Fleet

Thank you for taking the time to talk to me, I would like to apologise on behalf of Rydges Adelaide for not meeting your expectations in relation to the standard and quality at the property. By no means did we intend for your stay to be less enjoyable than it should have been. All our guests are important to us....

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Rydges South Park Adelaide Also Known As

  • Rydges South Park Hotel Adelaide
  • Adelaide Rydges South Park
Address: 1 South Terrace, Adelaide 5000, Australia