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Rockford Adelaide

164 Hindley St, Adelaide, South Australia 5000, Australia (Formerly Quality Hotel)
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Rockford Adelaide
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Rockford Adelaide
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675 reviews from our community

Traveler rating
    162
    308
    132
    51
    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Ballerup, Denmark
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed for 4 days for a conference - the Rockford is less than five minutes on foot from the convention centre. Hindley street, on which it is located, is a busy, noisy area close to the university, but I didn't hear a sound in my room. Rooms were more than large enough (colleagues staying nearby were not so lucky)... More 

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Peter, Western Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is one block away from the convention centre and one street back from the major hotel strip and the Adelaide Casino. Friendly staff, good breakfasts and spacious room made for a good stay. Recommended

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Warsaw, Poland
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

I have used this hotel before because it is a convenient location to the Convention Centre and restaurants. They gave me an upgraded room for my one night stay but the hot water did not work so no shower. Had to heat water in the kettle for a splash and go. The breakfast buffet had good variety but everything that... More 

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Hitesh M, Front Office Manager at Rockford Adelaide, responded to this review

Dear Mike, Thank you for taking the time to provide feedback regarding your recent stay. This had given me the opportunity to investigate the issues arising from your accommodation stay. I can reassure you your feedback has been followed up with the Maintenance and Food & Beverage teams and with the individual staff concerned. While I acknowledge this does not... More 

Melbourne, Victoria, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed one night in upgraded room. only one tv worked because remote was wrong brand. no hot water - had to use kettle to bathe. breakfast was cold and therefore greasy. response to complaint was to take mini bar water off my bill. find sonewhere else next time.

Was this review helpful? Yes
Hitesh M, Front Office Manager at Rockford Adelaide, responded to this review

Dear Mike, Thank you for taking the time to provide feedback regarding your recent stay. This had given me the opportunity to investigate the issues arising from your accommodation stay. I can reassure you your feedback has been followed up with the Maintenance and Food & Beverage teams and with the individual staff concerned. While I acknowledge this does not... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Let me start with this is a great location, walking distance to everything you need. We stayed in a self contained room, unfortunately there was a lack of utensils to adequately cook meals, decent tongs would help. The frying pan was not clean neither was the bathroom floor or base of table these are minor things I know but it... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Hitesh M, Front Office Manager at Rockford Adelaide, responded to this review

Dear Guest, Thank you for taking the time to provide feedback regarding your recent stay. This had given me the opportunity to investigate the issues arising from your accommodation stay. I can reassure you your feedback has been followed up with housekeeping teams and existing procedures have been re-instated. I thank you for providing fair and honest feedback, your comments... More 

Perth, Australia
1 review
3 of 5 stars Reviewed 3 weeks ago

Tad disappointing. Went to Adelaide back in October 2014 and stayed at this hotel mainly due it's ideal location of the corner of Morphett Street and Hindley Street in Adelaide but I felt I was let down in terms of quality and enjoyment at this hotel. Staff were condescending and rude and refused to let me into my room without... More 

Was this review helpful? Yes
Hitesh M, Front Office Manager at Rockford Adelaide, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Adelaide Rockford. It is disappointing your concerns have been raised retrospectively. I would encourage you to provide any service with the opportunity to provide immediate action and response to ensure the highest levels of service are delivered. The King Hollywood Zip beds throughout the... More 

Aussie
Top Contributor
234 reviews 234 reviews
70 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for an overnighter and liked the location. It's at the far end of Rundell Mall which is nice to stroll down. The rooms are large, clean and the bed is soft and fresh. The blue light from the bar fridge shines all night and the ensuite sliding door is of frosted glass so if your an early... More 

Was this review helpful? Yes
Hitesh M, Front Office Manager at Rockford Adelaide, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rockford Hotel Adelaide. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in... More 

Cyprus
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A great situation, just on the edge of the eating and nightlife area, Also a 5 minute walk from the convention centre. The rooms are spacious and well furnished, overall very good value for the money.

Was this review helpful? Yes
Hitesh M, Front Office Manager at Rockford Adelaide, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rockford Hotel Adelaide. It is always a pleasure to receive positive feedback. More 

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