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All 54 Adelaide hotels

Crowne Plaza Adelaide

4.0 of 5 Hotel   |   16 Hindmarsh Square, Adelaide, South Australia 5000, Australia
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Ranked #4 of 54 Hotels in Adelaide
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
VPP2013 Adelaide, Australia
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870 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Adelaide, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Excellent place to stay in the heart of Adelaide.It is very close to Rundle Mall with all the shopping and coffee shops.Close to trams and buses.Also walking distance to Rundle Street where you find all the different tastes of Restaurants from Chinese to Italians.I will reccommend this hotel anytime.

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Jenn D, Director of Sales at Crowne Plaza Adelaide, responded to this review

Hello VPP2013 Thank you for taking the time to review your recent stay with Crowne Plaza Adelaide. I am delighted to hear of your excellent experience and appreciate your consideration to promote us to your network! Have a great week and we certainly look forward to welcoming you back. Kind regards Jennifer More

Melbourne, Australia
Senior Contributor
48 reviews 48 reviews
37 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my second stay t the Adelaide Crowne Plaza. The rooms are modern, clean and well maintained. The hotel is in a convenient location just steps away from Rundle Mall and the hip downtown restaurant / entertainment area of Rundle St. The bus to and from the airport stops within steps of reception negating the need for a cab.... More

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Jenn D, Director of Sales at Crowne Plaza Adelaide, responded to this review

Hello LondonBusinessAgent Thank you for taking the time to review your stay at Crowne Plaza Adelaide. I am delighted to hear you had a lovely visit and thank you for selecting us for your second visit to Adelaide and we do hope to welcome you again for the next occasion that brings you to the city. Thanks so much Jennifer More

Melbourne, Australia
Top Contributor
91 reviews 91 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just stayed the one night here on the 10th floor. The room was need clean and tidy and the bed comfortable but pillows horrendous. Great big feather rocks,woke with a very sore neck. Check in and out very efficient.Close to everything down town.

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Jenn D, Director of Sales at Crowne Plaza Adelaide, responded to this review

Hello mintym00 Thank you for taking time to review the Crowne Plaza Adelaide on your recent visit to Adelaide. I am glad you had a great hotel experience! We appreciate that the comfort of pillows is to everyone's liking so we have a Pillow Menu available in all rooms in which you can order a pillow to your comfort at... More

Sydney, Australia
Top Contributor
88 reviews 88 reviews
15 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here last week when darling husband had to attend a conference. Everything was excellent, the check-in, the general ambience, plenty of lifts, business centre, etc. Rooms were quiet and comfortable, excellent bed and sparkling modern bathroom. The highlight was the concierge Ric Angeletti, he lived up to his name, meaning, he is an angel. We checked out on the... More

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Jenn D, Director of Sales at Crowne Plaza Adelaide, responded to this review

Hello Lou655 Thank you very much for taking the time to share of your excellent experience at Crowne Plaza Adelaide. My team were excited to share your comments with me as soon as you reviewed the hotel- we are very proud of our service standards and see the team as our greatest assets so again thank you. I am pleased... More

Australia
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I recently stayed overnight for work, having never stayed in Adelaide before. The location is perfect- right in the centre of Adelaide. The rooms were great too - a good size with a great bed and spotlessly clean. However it is the staff and level of service that sets this place apart. Every staff member from the front desk to... More

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Jenn D, Director of Sales at Crowne Plaza Adelaide, responded to this review

Hello TravellingMum17 I am delighted to hear we made a great impression on your visit to Adelaide and have now gone on your bucket list to return with the family! I agree that our team members are our biggest asset and I appreciate your kind feedback on the service you experienced and will be sure to share this with them... More

Bali, Indonesia
Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for three days for a conference on the 12th floor. Found the service of all the staff to be efficient and friendly. It is located on a grassed square which provides a nice outlook. Rundle Street is a 4-5 min walk away where there are numerous good restaurants. I had a King room which appeared to be standard.... More

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Jenn D, Director of Sales at Crowne Plaza Adelaide, responded to this review

Hello Wrenblue1 Thank you for taking the time to review Crowne Plaza Adelaide. I am delighted to hear you had a successful stay and enjoyed your conference. We look forward to welcoming you back on your next visit to Adelaide. Kind regards Jennifer More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

The view from the room was nothing special (a carpark) but otherwise it was clean and the hotel staff were efficient in finding a restaurant on one of the evenings. The pool/spa/sauna looked good but didnt get time to use them. We managed to get late checkout too which was easy. Location is good with the mall 2 minutes away.

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Jenn D, Director of Sales at Crowne Plaza Adelaide, responded to this review

Hello Will B Thank you for your time to review Crowne Plaza Adelaide. I am delighted to hear you had a great stay and took in the sights of Adelaide right on our door stop. As a suggestion for you next trip if you would like to ensure a view from your room is to book a Deluxe Balcony room... More

Contributor
15 reviews 15 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

After a long day on my feet following abad flight there was nothing better than checkin in. Friendly staff clean room with comfy bed. Good shower pressure and the room service was tasty and hot. Would definitely stay again

Was this review helpful? Yes
Jenn D, Director of Sales at Crowne Plaza Adelaide, responded to this review

Hello Lisa C I am happy to hear that we turned a not so good day for you around into a nice and relaxing stay on your visit to Adelaide. I very much appreciate that the small things count and are happy to hear that you received this from us after your long day to ensure restoration and rejuvenation overnight.... More

Adelaide, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

After checking in at full rate, found we were given the mobility impared/disabled bathroom, room. With a mobility access shower and no screens, the bathroom was a swimming pool after 2 consecutive showers. The standard option pillows were also extremely hard, a replacement took almost 25 minutes. Have stayed before, however this time quite unhappy.. Will look elsewhere next time.

Was this review helpful? Yes
Jenn D, Director of Sales at Crowne Plaza Adelaide, responded to this review

Hello AussieTraveler06 I am sorry to hear that your stay has left a poor impression with you. I would like to have the opportunity to discuss this in further detail. If you would like to further discuss I welcome you to contact gm@crowneplazaadelaide.com.au with your preferred method of contact to arrange a time to discuss. Thanking you in advance Jennifer More

Brisbane, Australia
Top Contributor
51 reviews 51 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

The lobby was nice. The room was clean The view from the room was disappointing. Breakfast was average. Road access to the hotel is very poor during peak hours, you are better off asking the taxi driver to drop you at the main road and you walk to lobby. Otherwise not bad bad hotel.

Was this review helpful? Yes 1
Jenn D, Director of Sales at Crowne Plaza Adelaide, responded to this review

Hello AroundWorldIn80Years Thank you for your time to review Crowne Plaza Adelaide on your recent stay. I am sorry that we did not leave you with a greater impression if the hotel. Please feel free to contact me on gm@crowneplazaadelaide.com.au should you wish to provide further feedback on the average breakfast experience as we certainly appreciate all feedback to ensure... More

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Additional Information about Crowne Plaza Adelaide

Address: 16 Hindmarsh Square, Adelaide, South Australia 5000, Australia
Phone Number:
Location: Australia > South Australia > Greater Adelaide > Adelaide
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Adelaide 4*
Number of rooms: 308
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Also Known As:
Crowne Plaza Adelaide Hotel Adelaide

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