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One&Only Hayman Island

5.0 of 5 Hayman Island Great Barrier Reef, 4801, Australia (Formerly Hayman Great Barrier Reef)
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Certificate of Excellence 2014
One&Only Hayman Island
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One&Only Hayman Island
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209 reviews from our community

Traveler rating
    116
    49
    28
    12
    4
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57
102
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12
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Just came back from Hayman Island today and the reason im writing the review so quickly is because of the negative reviews i have seen before my trip which made me uneasy about the whole holiday! As you are aware i havent made pricing a factor of this review because if you are choosing to go here its because you... More 

Was this review helpful? Yes 1
Wellington, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We decided to splurge and spend a couple of nights at One&Only Haymond Resort, to cap off our holidays in the WhitSundays and Australia... Yes, it is expensive, but it was an amazing experience. Everything was taken care of and the service was excellent. The property is gorgeous and all the staff are very attentive, helpful and friendly. The breakfast... More 

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for a long weekend to celebrate our first anniversary in an Ocean View room. This hotel is the complete package. It is total luxury. Breakfast at Pacific was good, there is a really large selection. I think that the only let down was the bacon. Being Aussie's and getting an American style bacon on home soil wasn't... More 

Was this review helpful? Yes
Sydney, Australia
1 review
3 of 5 stars Reviewed 4 days ago NEW

We stayed at the Hayman One&Only for the third time in February and it will unfortunately probably be our last time. On this trip we were in a room in the fairly recently refurbished Pool Wing. On previous occasions we had stayed in the Hayman Wing. Despite the rooms in the Pool Wing being bigger, we much prefer the Hayman... More 

Was this review helpful? Yes 4
Contributor
17 reviews 17 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife, 2 teenage daughters and I travelled to Australia from New Jersey for a 2-week family vacation over Christmas and New Years. One and Only Hayman Island was our 2nd of 3 stops while in Australia. We were met at Great Barrier Reef airport and brought to the One and Only Reception room while the O&O staff gathered our... More 

Was this review helpful? Yes 5
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Spent four nights there on vacation. I wanted to stay in a really nice place, mostly lay around the pool, explore the GBR, and relax with my wife. Check, check, check, check. Perhaps my expectations weren't as high as those of some other reviewers, but I found this to be a delightful place. And I've spent plenty of time at... More 

Was this review helpful? Yes 2
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your comprehensive review. I am very glad to hear you and your wife enjoyed your stay with us and had a relaxing time. I hope to welcome you both again in the near future. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com. More 

granite bay, ca
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The rooms were gorgeous, the towels to die for, but…the service was all over the place. In Pacific for the breakfast buffet(which is one of the best I have encountered), the service directed by Kim was perfect, while at the same time we were able to have conversation with those serving us--beautifully done. Bamboo was okay until the manager involved... More 

Was this review helpful? Yes 1
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your feedback. It is disappointing to hear that you were not impressed with the service you experienced during your recent stay. I would value the opportunity to speak with you directly, if you could please contact me at general.manager@oneandonlyhaymanisland.com. More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed there for 3 nights after one month between AUS and Nz. Landscape is absolutely outstanding however it's the only WOW factor. Food is absolutely nothing different from what you can eat in a good quality food court. Services is a disaster, employees always smile and always forget something. Every time we were eating you couldn't avoid asking the... More 

Was this review helpful? Yes 3
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your review. I would very much like to directly discuss your recent stay with you, if you would please contact me at general.manager@oneandonlyhaymanisland.com. More 

Cape Town, South Africa
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful place to stay. The staff are excellent, friendly and efficient. Rooms are very well designed and large with balconies. Ours had a great ocean view. Lovely beach and pools. Restaurants good also. Hard to find fault as scenery is so good. Only downside was we were advised not to swim in sea as it was stinger... More 

Was this review helpful? Yes
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your superb review. It’s great to hear that you enjoyed every aspect of your recent stay. Looking forward to your next visit. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Being a frequent traveller (all classes and holiday types) and truly capable of differentiating, this place is a rip-off. Why are we writing the review: Warning other people, hoping to have the biggest leverage on Mngt. to change the way the place is run. We spent our money, don't waste yours. And, yes, one of the only places we havn't... More 

Was this review helpful? Yes 11
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your detailed review. It is disappointing to hear that your recent stay with us was less than perfect. I would very much value the opportunity to speak to you directly, if you would kindly contact me at general.manager@oneandonlyhaymanisland.com. More 

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Additional Information about One&Only Hayman Island

Address: Hayman Island Great Barrier Reef, 4801, Australia (Formerly Hayman Great Barrier Reef)
Location: Australia > Queensland > Whitsunday Islands > Hayman Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One&Only Hayman Island 5*
Number of rooms: 160
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Also Known As:
Hayman Great Barrier Reef Hotel Hayman Island
Hayman Island Hotel

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