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One&Only Hayman Island

Certificate of Excellence
Hayman Island Great Barrier Reef, 4801, Australia (Formerly Hayman Great Barrier Reef)
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One&Only Hayman Island
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One&Only Hayman Island
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229 reviews from our community

Traveler rating
    129
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    28
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60
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zurich, Switzerland
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The One & Only resort is situated on Hayman Island, which is the most northerly island of the Whitsundays. The island is private and, apart from the resort and a few private properties, is a nature reserve and protected. The One & Only group purchased the island relatively recently and has spent significant time and effort in renovating and improving... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at One & Only Hayman Island and our stay was exceptional. The staff are exceptional, with a helpful and can do attitude. I would recommend a trip to the outer reef. The weather is absolutely beautiful this time of the year the water was so clear and the temperature is perfect.

Was this review helpful? Yes
New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I recently booked a spontaneous four night trip to Hayman Island while traveling around Australia with my girlfriend. Given the price I was more than a little anxious when I read some of the negative reviews. Having returned from my stay I can empathise with said reviews, but it's such a beautiful place that I'd visit again regardless. My girlfriend... More 

Was this review helpful? Yes 4
Lakewood, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Sensational destination! Idyllic setting, wonderful service. Loved it all. We went to celebrate a special birthday and we were not disappointed. It was particularly nice when their little boat dropped us off at an island with snorkel gear, beach chairs, water and a phone to call them when we wanted to be picked up. It was heaven!

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Ashburn, Virginia
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second stop in Australia. We wanted to do some diving in the Great Barrier Reef, relax on a beach somewhere, eat good food, and just unwind. One&Only was the perfect getaway for us. Our room was gorgeous and very spacious. Breakfast at Pacific (included) was delicious. The other restaurants were all unique and great in their own... More 

Was this review helpful? Yes 2
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your fantastic review. It is great to hear that you had the perfect getaway and experienced some amazing activities during your stay with us. I do hope we have the opportunity to host you again soon. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com. More 

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

From the time the luxury boat picks you up from Hamilton Island and you're offer a refreshing beverage and delicious snacks you are made to feel so very special. Arriving on the island the only word to describe the beautiful resort and surrounds and kinds accommodating staff is wow! Beautiful grounds helpful kind staff and beautiful food. The room is... More 

Was this review helpful? Yes
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your wonderful feedback. I am so glad to hear that you had such a memorable stay with us. I look forward to welcoming you back to our private island resort very soon. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com. More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I have just back with a four days trip from what they say " one and only" Hayman. For anyone wants to go, my advice is that don't waste your money there. I went to Hayman for my wife's 30th birthday. As soon as i booked the resort,I have emailed Hayman for a in room cake with candle delivery for... More 

Was this review helpful? Yes 2
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your constructive feedback. I would very much appreciate the opportunity to speak with you directly in regards to your recent stay with us, if you would kindly email me at general.manager@oneandonlyhaymanisland.com. More 

Senior Contributor
26 reviews 26 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I could moan about the helicopter booking not being made by the reservation am desk when I phoned them. I could complain about the lack of management of the staff and that it appears to be run by inexperienced interns from all over the world working hard to impress but I will not. These things happen. It does need senior... More 

Was this review helpful? Yes 1
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your detailed review. I am glad to hear you thought of your time with us as a “once in a lifetime experience” however I do hope we will have the opportunity to welcome you back in the near future. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com. More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I have just returned from Hayman after enjoying a beautiful 5 night stay in a Lagoon view room. The experience commenced with a fabulous transfer on board "Pure Adrenaline"- great service, bubbly and canapés. We were shown to our room- beautifully appointed, great view of lagoon, Aquazure pool area, and the ocean. This pool area is- in... More 

Was this review helpful? Yes
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your lovely feedback. It is great to hear that you had an enjoyable stay with us and were impressed by our friendly staff. I look forward to welcoming you and your family back to our private island resort very soon. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com. More 

sydney
Top Contributor
59 reviews 59 reviews
17 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is definitely a special occasion destination . The experience starts as you get off the plane . You are met as soon as you come out of the airport and escorted to the beautiful transfer boat . Your luggage is collected from the airport for you and all you have to worry about is what drink you would like... More 

Was this review helpful? Yes 1
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your superb review. From the dining to activities to your arrival experience, it sounds like you had a fantastic stay with us. I am very happy to hear you were able to experience an Under the Stars dinner – it is truly an unforgettable way to spend an evening in paradise. Looking forward to your next arrival.... More 

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