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Beach Club

4.5 of 5 9 Resort Drive, 4803, Australia
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Certificate of Excellence 2014
Beach Club
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Beach Club
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537 reviews from our community

Traveler rating
    341
    117
    60
    14
    5
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7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Stayed at the Beach Club for one night, and was very impressed with the refurbished room. The welcome team - Cody and Nathan - were brilliant. Only problem was the loud music from the neighbouring venue, which lasted late into the night. If I was there for a romantic get away, I would have been pretty miffed.

Was this review helpful? Yes
Bathurst, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This was our 3rd visit to the Beach Club. This time we were celebrating our 30th Wedding Anniversary and we couldn't think of any better place than the Beach Club. From the gorgeous new refurbished rooms, the wonderful staff, beautiful food and the wonderful views, this place has it all. We' ll head back again next year. Thank you to... More

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Hamilton_Island_Aus, General Manager at Beach Club, responded to this review

Dear Amanda, As I am nearing the end of my first week as General Manager here at the Beach Club, it is obvious to me that we have some great staff that go out of their way to create the extraordinary. I am so pleased to hear that you enjoyed your stay and that you had a memorable 30th wedding... More

Seaspray
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

What do you get someone for their 60th birthday who has spent a huge part of their life travelling around Australia and the world???? Qualia?? My partner had to tell me she was planning Qualia and I said no as I do not like gated remote resorts, after all, we were not honeymooners or famous celebs!! I was much more... More

Was this review helpful? Yes
Hamilton_Island_Aus, General Manager at Beach Club, responded to this review

Dear Frank C, While I may only have been at the Beach Club for a short while, still in my first weeks, it is clear that most guests have similar opinions of this beautiful resort. I am so pleased to hear that after travelling the world for the better part of your life that we were still able to impress.... More

Haslemere
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We didn't stay at the Beach Club but maybe we should have done. We just came here for lunch as we had had a fairly disastrous lunch a couple of days before at the Pebble Beach restaurant at Qualia. What a difference! An intelligent,professional waiter called Luc who knew what he was doing, knew how to take an order, serve... More

Was this review helpful? Yes
Hamilton_Island_Aus, General Manager at Beach Club, responded to this review

Dear gillchr, While I am somewhat distressed as appears you have had a few dinning issues during your visit to Hamilton Island, I am pleased to know that Luc and our team here at the Beach Club were able to surpass your expectations, albeit only for lunch. Given the opportunity we would love to have you stay with us on... More

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I never understood the mixed reviews for this Hotel, now I do. The Beach Club is the only hotel on Hamilton Island with direct access to Catseye beach which makes the concept fantastic, however only half the hotel has been refurbished. The non refurbished rooms as you may expect are dirty, stained and tired. Unfortunately whilst the reception staff are... More

Was this review helpful? Yes 3
Hamilton_Island_Aus, General Manager at Beach Club, responded to this review

Dear Checkuout, As I am still yet to complete my first week as General Manager here at the Beach Club, it is apparent to me that there is always ways that we can improve our service deliveries. That said we do have some fantastic staff that take pride in creating the extraordinary and have a genuine understanding of customer service.... More

Brisbane,Queensland
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

The service was superb from the moment we were picked up from the airport to our departure. The staff are hand picked and extremely pleasant and helpful. Nothing is too much trouble and the staff were always friendly and chatty as they drove us to various restaurants and activities. The hotel position is the best on the island - absolute... More

Was this review helpful? Yes
Hamilton_Island_Aus, General Manager at Beach Club, responded to this review

Dear Max2962, Thank you for your great recommendation. Reading great reviews like yours really does offers us a great sense of achievement, we all thrive on the close guest interactions at Beach Club and the ability to have a direct impact on our guests holiday. Hopefully we will see you back soon. Regards, Marcus Taylor General Manager Beach Club Resort More

Brisbane, Australia
Top Contributor
95 reviews 95 reviews
47 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have just returned home from a totally relaxing weekend. The premium room was superb, with our french like doors opening onto a gorgeous landing with the most comfortable outdoor lounge. We did not shut the glass doors all weekend and were comforted by a gentle breeze. The king size bed was super comfy. Not only was their a separate... More

Was this review helpful? Yes 2
Hamilton_Island_Aus, General Manager at Beach Club, responded to this review

Dear MarieS1, It is always a pleasure to read great reviews like yours as it sums up how we hope all of our guests are feeling when then return home. RELAXED! We pride ourselves on our personal customer service and I am again pleased to know that this was well received. We certainly look forward to having you join us... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at the beach club for 5 nights as part of our honeymoon. I cannot rate this place highly enough. From the moment we were collected from the airport we knew we were going to enjoy ourselves. The hotel is located right on the beach and has a lovely relaxing atmosphere. Complimentary champagne from Marcus, the manager, to celebrate... More

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Hamilton_Island_Aus, General Manager at Beach Club, responded to this review

Dear S12825, Thank you for your great review. It was a pleasure having you stay with us and we are glad that your honeymoon was the experience you had planned. After the usual stresses of planning a wedding, Beach Club and a nice bottle of champagne will have you relaxing in no time! We look forward to your return. Regards,... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Recently stayed at the Beach club and there are no negative comments I have to make at all. When we first arrived we did not have to collect our bags, they were collected and delivered for us. We were driven to the hotel where one of he lovely girls explained the hotel, the island etc. Did not have to wait... More

Was this review helpful? Yes
Hamilton_Island_Aus, General Manager at Beach Club, responded to this review

Dear Mzack1991, Thank you for your review. Mark is so happy to be recognised, housekeepers are usually the unsung heroes and some recognition of their efforts goes a long way, thank you. Hopefully we will see you back soon. Regards, Marcus Taylor General Manager Beach Club Resort More

Victoria
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here last week for 3 nights - firstly the transfer & check in is effortless.. this is a well oiled machine - we had no delays getting our room despite the early am time we arrived (which was great) the room was clean, comfortable and the location & view were excellent. Catseye Beach is right on your doorstep.... More

Was this review helpful? Yes
Hamilton_Island_Aus, General Manager at Beach Club, responded to this review

Dear Reesly, Thank you for posting your review. If it is humanly possible we will get our guests into rooms as soon as they arrive, it does make the start to your holiday that much better. We changed our breakfast menu a few months ago but after some feedback we are reviewing it again, a few items have been hits... More

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Additional Information about Beach Club

Address: 9 Resort Drive, 4803, Australia
Phone Number:
Location: Australia > Queensland > Whitsunday Islands > Hamilton Island
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Beach Club 4.5*
Number of rooms: 57
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Also Known As:
Beach Club Hotel Hamilton Island
Beach Resort Hamilton Island
Beach Hotel Hamilton Island
Beach Hamilton Island

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