We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Fraser Island hotels

Kingfisher Bay Resort Fraser Island

4.0 of 5 Resort   |   Kingfisher Bay, Fraser Island, Queensland 4655, Australia (Formerly Mercure Kingfisher Bay)
Hotel amenities
Save Saved
You added Kingfisher Bay Resort Fraser Island to your Saves list
Kingfisher Bay Resort Fraser Island
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
59%
Ranked #2 of 3 hotels in Fraser Island
A recent review
3 of 5 stars reviewed 2 days ago
GlenH123 Gold Coast, Australia
  • Overview
  • Reviews (937)
  • Photos (420)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (180)
  • Location
  • More
Write a Review

937 people have reviewed this hotel

Traveler rating
    212
    328
    178
    140
    79
See reviews for
272
392
22
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Gold Coast, Australia
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed for a long weekend and arrived by Ferry late on a Friday afternoon. The hotel showed great promise with a large inviting open plan reception with views directly out into the expansive pool area. The room was clean but dated however to a reasonable standard and not too much to complain about apart from the fact the phone... More

Was this review helpful? Yes 1
Brisbane, Australia
1 review
4 of 5 stars Reviewed 3 days ago NEW

The resort was overall very nice topped off by very good service by the core staff and the GM's service was over and above what you'd expect! We had a breakdown near the resort and the GM was kind enough to assist us. We can only describe his customer service as totally memorable and head and tails above what is... More

Was this review helpful? Yes
KingfisherBayGroup, Manager at Kingfisher Bay Resort Fraser Island, responded to this review

Hi SamFoster73 Thanks for your comprehensive and candid comment about your time with us on Fraser Island and your stay at the resort. We do share online feedback with our staff and will be passing on your comments (good and not-so-good) to our F&B team and apologise that some staff didn't deliver on service. We've also shared your comments with... More

Gold Coast, Queensland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Gary our tour guide was informative, friendly and made the day fun. He is to b commended. Tour was great saw a lot and enjoyed the day immensely. Scenery spectacular and would highly recommend this tour

Was this review helpful? Yes
KingfisherBayGroup, Manager at Kingfisher Bay Resort Fraser Island, responded to this review

Hi there Shelley R On behalf of Gazza and our team, thanks for your wonderful comments regarding your Beauty Spots Tour on island. We appreciate the feedback and are glad to see that you love Fraser Island every bit as much as we do. More

Ocean Shores, Australia
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I visited Kingfisher Bay with my cousin, for a catchup. Our hotel room was great, clean and spacious with a lovely outlook through the paperbarks to the bay with the 'billabong' off to the side. Apart for the paperthin walls it was a quality room. Breakfast was part of our package, it was a disappointing buffet, the hot food was... More

Was this review helpful? Yes
KingfisherBayGroup, Manager at Kingfisher Bay Resort Fraser Island, responded to this review

Dear Michelle4997 Firstly, thank you for your kind words about our Bush Tucker Talk and Taste session, the Segways, Rochelle in our Kingfisher Natural Therapy salon and about our Ranger team and general staff. I had the pleasure of meeting you and your travelling companion whilst you were at the resort and saw your gorgeous photos from your time on... More

Melbourne
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed only four days and this certainly was way too little......enclosed in gorgeous natural surroundings is the Resort, so well placed amongst the natural beauty around it. Our room was very comfortable with a balcony that led right onto the wilderness. The design of the resort fits beautifully in this Eco setting and makes you feel like your camping but... More

Was this review helpful? Yes
KingfisherBayGroup, Manager at Kingfisher Bay Resort Fraser Island, responded to this review

Hi Crista16 On behalf of Simonette, Bernie, Sarah, Trea and Ranger Luke, we thank you for your lovely review and for letting us know you had a fabulous time on Fraser Island with us. If you have the time, we'd love to see or share some of your holiday snaps from Kingfisher Bay on our social sites - feel free... More

Christchurch, Canterbury, New Zealand
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

I stayed her with my partner and 2 year old son and ABSOLUTELY LOVED IT! the rooms are not luxurious I would call it more like camping villas. The resort is the only thing around you besides pure nature and private beach. If you love nature and camping seen you will love it here. They have tours you can do... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We stayed at kingfisher for 3 nights. We arrived early so we decided to have lunch, while our room was being prepared. We went to the Maheno Restaurant. I stood at the bar for 10 minutes waiting to order drinks. The 2 staff members were deep in converstaion looking at the till. Drinks in hand we were informed that we... More

Was this review helpful? Yes 1
KingfisherBayGroup, Manager at Kingfisher Bay Resort Fraser Island, responded to this review

Dear Dilip N Thanks for taking the time to post and for your lovely comments about the food in Seabelle. On behalf of the team, please accept our apologies that you haven't enjoyed your experience on island. Please feel free to email us on feedback@kingfisherbay.com and one of our Senior Management team will be happy to call you and to... More

Brisbane, Australia
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Fraser Island is definitely a place that should be on your bucket list. If you are not very experienced with beach and bush sand driving then suggestion is you book a tour of the island with a tour operator. Kingfisher Bay resort is probably only about a 4 star compared to global hotel standards however it is perfect for Fraser... More

Was this review helpful? Yes
KingfisherBayGroup, Manager at Kingfisher Bay Resort Fraser Island, responded to this review

Dear jimnhelen WOW - thanks for your comprehensive review, the four star rating and those top tips - we appreciate it. If you have the time, we'd love you to share your holiday snaps with us on our social sites - be sure to tag #kingfisherbay and #fraserisland. Happy trails. More

1 review
2 of 5 stars Reviewed 1 week ago

We stayed in the villas and it has not changed in 15 years if anything it has gotten worse. Looking forward to a nice dinner at the Maheno restaurant and it was absolutely terrible. The restaurant was understaffed. We waited over an hour for 4 dinners to arrive and when it had it was just embarrassing. Breakfast at the Maheno... More

Was this review helpful? Yes
KingfisherBayGroup, Manager at Kingfisher Bay Resort Fraser Island, responded to this review

Hi Nerz a Thank you for taking the time to post and we are genuinely sorry that you were disappointed with your stay. You don't mention on your post when you stayed with us but, as we have mentioned in other reviews, we have been listening to feedback and have actively taken steps to make improvements. A new F&B Manager... More

Owners: What's your side of the story?
If you own or manage Kingfisher Bay Resort Fraser Island, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Kingfisher Bay Resort Fraser Island? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kingfisher Bay Resort Fraser Island

Address: Kingfisher Bay, Fraser Island, Queensland 4655, Australia (Formerly Mercure Kingfisher Bay)
Location: Australia > Queensland > Fraser Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kingfisher Bay Resort Fraser Island 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Priceline, Tingo, HotelsClick, Hotels.com, Agoda, ACCOR, BookingOdigeoWL, Venere and Otel so you can book your Kingfisher Bay Resort Fraser Island reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Kingfisher Bay Resort Fraser Island
Kingfisher Bay Hotel Fraser Island
Kingfisher Bay Fraser Island

420 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (374)
Viewed
Pool/beach area (65)
Viewed
Room/suite (45)
Viewed
View from room (24)
Viewed
Hotel & grounds (69)
Viewed
Dining (14)
Viewed
Family/play areas (6)
Viewed
Bathroom (20)
Viewed
Other (131)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Room/suite (6)
Viewed
Dining (4)
Viewed
Hotel & grounds (18)
Viewed
Pool/beach area (5)
Viewed
Family/play areas (1)
Viewed
View from room (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Fraser Island with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Nestled in the bush overlooking the calm waters of the Great Sandy Strait, this award-winning ecotourism resort on World Heritage-listed Fraser Island is the perfect base to explore the world's largest sand island. The resort incorporates the 152-room Mercure Kingfisher Bay Hotel, self-contained two and three bedroom villas and houses, and a 174-bed Wilderness Lodge for groups. Resort Rangers also guide a variety of four-wheel-drive coach tours or personalised tours of the island. Access to Fraser Island is by ferry only. ... more   less 
Number of rooms
152

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Kingfisher Bay Resort Fraser Island and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Kingfisher Bay Resort Fraser Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer