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Kingfisher Bay Resort

Kingfisher Bay, Fraser Island, Queensland 4655, Australia (Formerly Mercure Kingfisher Bay)
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1 room 1 guest
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Kingfisher Bay Resort
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1,259 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (265)
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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

The location is fantastic, but no excuse for the poor service. The rooms are good, clean and spacious, the pools etc good, the rangers are great, well informed and safety conscious. But then we come to the meals. We were there for 4 nights and were given a buffet meal. The tables weren't set on time. No-one supervised the meals... More 

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Hillston
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great place to stay. Food was amazing and staff were always helpful and attentive. Jetty Hut at sunset is a must-do, as is chatting to a local to find the prettiest places off the beaten track. The Commando camp and the history surrounding it was fascinating!

Review collected in partnership with this hotel

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Auckland Region, New Zealand
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The shuttle service provided treats you as a tour party rather than an individual, leading you past Reception and through the hotel before handing out the keys to the group; it does provide a distraction for any bored guests lounging in the bar area though. The rooms have a spare bed, which for most people staying on the resort was... More 

Review collected in partnership with Accorhotels.com

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Travelers are raving about these Fraser Island hotels

Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

From the moment we set off from Riverhead to ferry across to Kingfisher Resort we were amazed at how friendly & helpful everyone was. Our room was clean & comfortable with a beautiful bush outlook. Really enjoyed going to sleep & waking up in the morning to the sounds of the birds, frogs & the sounds of the forest inhabitants.... More 

Review collected in partnership with this hotel

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Bundaberg
1 review
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed our short stay. Motel rooms could do with an upgrade. Plenty of lovely hot water. Staff excellent , friendly and welcoming. Wedding set up very pleasant ..food and wine fine . Beach areas kept clean . A great spot for a relaxing stay.

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Gold Coast, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Felt really relaxed a couple of hours after arriving, the rainforest setting is very peaceful, loved the pool area and the dining areas are all first class. Thoroughly enjoyed the tour of the island and watching the sun set from the jetty while having a wine and cheese platter. So much to see on the island, felt I could have... More 

Review collected in partnership with this hotel

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Hervey Bay, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Fantastic environment with loads to do around the resort. Really friendly helpful staff and a wonderful meal at Seabelle to celebrate a special anniversary. Look forward to returning to the Island in the not too distant future.

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Canberra, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

Casual but professional. Transfer was a dream with luggage in our rooms before us. Friendly staff with an Australian flavour to the tours. We were on a "deal" and received wine and cheese offer in an exceptional venue.

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Sydney, Australia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Very helpful staff, especially Sandra who helped organise a tour to Lake McKenzie for us. The rooms were excellent to stay at, and all were under cover. Just a bit of a walk from reception at times to your room.

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Brisbane, Australia
Level Contributor
140 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We have stayed here several times over the years and love the location so when we were heading to Fraser with friends from overseas we didn't hesitate to book here. This year hotel rooms were booked out so we booked a one bedroom loft villa. The villas are generally clean and tidy but are starting to look tired. Cupboard doors... More 

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KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear BMM01 Thank you for your comprehensive review of your recent stay, it is pleasing to hear you enjoyed your breakfasts and a perfectly cooked steak while dining with us. Please accept our sincere apologies that other aspects of your stay have failed to impress. Our staff participate in an induction program as well as scheduled ongoing training however I... More 

Hotel Review Summarization

What travelers say

  • Hotel room(6)
  • Sand bar(5)
  • Day tour(3)
  • Seabelle restaurant(3)
Questions? Get answers from hotel staff and past guests. Ask a question

569 photos of this hotel

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Pool/beach area (5)
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Hotel & grounds (18)
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Room/suite (6)
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Dining (4)
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Family/play areas (1)
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View from room (1)
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Other (12)
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