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Kingfisher Bay Resort

Kingfisher Bay, Fraser Island, Queensland 4655, Australia (Formerly Mercure Kingfisher Bay)
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Kingfisher Bay Resort
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1,215 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
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Melbourne
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed yesterday NEW

Sorry to write this but despite it's location and advertising this is a sorry looking 1970's style motel masquerading as some luxury resort which it is not. We stayed in a king size, spa room in the hotel and while spacious the decor and fit out was very tired, with a colour scheme that was so old it couldn't be... More 

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Canberra
Level Contributor
55 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed in a hotel room for three nights. We left the car at the mainland reception and the ferry to the island and check-in all happened seamlessly. The room itself was okay but there was lots of noise and shaking from people walking past on the timber walkways. The buffet breakfast was good and we had dinner at the... More 

Was this review helpful? Yes 1
KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear G0Mac Thank you for taking the time to provide a review, we are very pleased you enjoyed your beauty spots tour and meals and found your transfers and check-in simple and easy. We appreciate your comments about music and the guided walks which have been shared with our Food and Beverage Manager as well as Senior Ranger so they... More 

Brisbane, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

KBR is a truly wonderful place to stay. The combination of being able to self cater and have fabulous restaurants available makes this a very affordable holiday. I loved the Bush Tucker talk and I heard other guests speak highly of the guided night walks and bus tours. We also enjoyed the walks around the area. One issue was with... More 

Was this review helpful? Yes 1
kiwiland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our tour group stayed there for three nights and we enjoyed every moment. The wonderful service, the cosy rooms, the pool, the walkways around the resort, the ambience and the culinary experience. Dinner at the Seabelle restaurant was just amazing. We had a bush tucker talk by the young passionate chefs there who provided an insight of how they incorporate... More 

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KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Hi Happykiwi Wow, wow,wow, we are loving this great feedback and delighted you enjoyed every aspect of your time with us on beautiful Fraser Island! Chef and his team are definitely very passionate about what they do so will very much appreciate your highly motivating comments which we’ll be sure to share with the entire resort team also. Thank you... More 

Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I came with my family in 1996 and had such a miserable time I vowed never to return. No services. All tours booked. This time we stayed for 3 nights and loved it. My tip is to book any tour before you get there and if you can't get on then don't go. The beauty spots tour this time with... More 

Was this review helpful? Yes 1
KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear Dharugtraveller We are very pleased you gave us the opportunity to redeem ourselves by returning to Kingfisher Bay Resort. Fraser Island certainly puts on a stunning show at sunrise and sunset and we are chuffed that you enjoyed the relaxing atmosphere of our natural surroundings as well as having an amazing time exploring Fraser Island on a beauty spots... More 

goldcoastOZ
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wonderful stay - clean and large hotel room with all u need. Eco friendly resort where staff r friendly n helpful. Will definitely be back. Well organised with daily activities which include free n fee paying - something for everyone including kids n all different experiences. Particularly enjoyed the Beauty Spots all day tour - definitely value for money -... More 

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KBRGroup, Manager at Kingfisher Bay Resort, responded to this review

Hi jules53 – thank you for your great review of Kingfisher Bay Resort! We are thrilled you enjoyed all that is on offer from our Ranger Guided Activities to our Beauty Spots Tour. We look forward to seeing you back on Fraser Island for another terrific stay. More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We have just stayed for 4 nights in a villa as a family of 4 with 2 teenagers. Had a great time. All the staff were excellent, especially the Rangers. The facilities were excellent, clean and well run. Enjoyed the ranger guided tours, lots of information with a relaxed manner. We would really like to stay again

Was this review helpful? Yes
KBRGroup, Manager at Kingfisher Bay Resort, responded to this review

Dear Bruce S – thank you for taking the time to post on Trip Advisor and completing our internal survey. We are pleased you enjoyed your stay and in particular our Ranger Guided Activities. Once again, we look forward to welcoming you back to Kingfisher Bay Resort in the not-too distant future. More 

Kelowna, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Outstanding!! Excellent and well worth doing. We visited Kingfisher Bay resort and went on a tour of the worm farm and sewage treatment plant. We were initially guided by Martin, then once we got to the treatment plant we were guided by Chrissie. Absolutely fantastic to be shown about by someone so passionate about what she does. Extremely informative and... More 

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KBRGroup, Manager at Kingfisher Bay Resort, responded to this review

Dear nicholem964 – thank you for your wonderful review and the 5 star rating. Your kind words will be passed to Martin and Chrissie and we look forward to welcoming you back to Kingfisher Bay Resort in the near future! More 

Melbourne
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We had a good stay here and three nights was enough. Staff are friendly and would be happy to try to meet any request. I'm usually not too fussed about having modern facilities but my one gripe here is that the room smelled dank and musty. Unless you have a villa with cooking facilities, the food options are very limited.... More 

Was this review helpful? Yes 1
KBRGroup, Manager at Kingfisher Bay Resort, responded to this review

Dear GusCook – thank you for taking the time to provide us with your feedback. We are pleased you enjoyed your stay and found our staff friendly. We endeavour to provide guests with multiple and varied dining options within our resort including the Maheno restaurant, Seabelle Restaurant, The Sand Bar and a general store. We are sorry that these didn’t... More 

Brisbane, Australia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent 2 nights, 3 Days at Kingfisher Resort to experience a taste of Fraser Island. The resort is clean and the staff are friendly. As I was only staying for 2 nights I didn't take my own 4WD and was hoping to do a short tour however was disappointed to find out all the tours are full day and... More 

Was this review helpful? Yes
KBRGroup, Manager at Kingfisher Bay Resort, responded to this review

Hello Pmarn – thank you for proving your feedback on Trip Advisor! We are pleased you enjoyed your getaway and found our resort comfortable. We look forward to welcoming you back in the future for more exploring, Four Wheel Driving and Canoeing on Fraser Island. More 

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