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Kingfisher Bay Resort

Kingfisher Bay, Fraser Island, Queensland 4655, Australia (Formerly Mercure Kingfisher Bay)
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Kingfisher Bay Resort
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Kingfisher Bay Resort
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1,186 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The whole resort was great, the staff friendly and very helpful. Facilities are about 25 years old but still good. Fits in gracefully with the island surroundings. One thing rankled: on a Beauty Spots 4WD tour, we were offered an 15 minute airplane sightseeing trip from the beach. This has only been mentioned by the driver 30 minutes before hand,... More 

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Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel, the rooms were fantastic and the pool areas and activities made for an amazing experience in the already wonderful Fraser island. We loved the breakfast buffet and dinners at the restaurant, delicious pizzas! We will definately come back! Worth every cent!

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Coolum Beach, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

A stunning, peaceful, unspoilt piece of paradise. It's as simple as that! The location is perfect. While there isn't much to do, you come here to relax and appreciate nature and unwind. Everything you need is at hand, the logistics are well organised and you don't really have to think. The views are spectacular and it's a heavenly experience. You... More 

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KingfisherBayGroup, Manager at Kingfisher Bay Resort, responded to this review

Dear L R Always great to see our guests wind down into island time and relax on Fraser.Thank you for the five star review and for taking the time to tell us you're refreshed after holidaying with us. We hope we'll see you back on island again soon. More 

Hervey Bay, Australia
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I am a Hervey Bay local ,so was interested in a visit ,stayed at the Kingfisher Resort & cannot fault the service & friendly staff ,our hotel room was very comfortable & roomy over looking a bush inspired lake from our deck .The food /meals we cannot fault ,plentiful & well presented ,you get what you pay for .There was... More 

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Gold Coast, Queensland
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We had always wanted to go to Fraser Island so headed over for a very pleasant weekend away. The actual resort is a little tired however our room was spotlessly clean, quiet, comfortable, all the usual amenities. The bathroom needs renovating but was very clean although the soap dispenser was broken and had to be replaced. The restaurants were very... More 

Was this review helpful? Yes 1
KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear TACCooke We are delighted to know we were on your bucket list and very happy that you enjoyed your accommodation, meals and tour of Fraser Island. Thank you for your review - we’ll be sure to pass your kind comments onto all the team and hope to see you back at Kingfisher Bay Resort again in the near future. More 

North Yorkshire, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Resort is good, rooms are clean and tidy. Nice little area outside ours overlooked a lake which was lovely as the sun went down. We did have an issue with check-in having to wait until 4pm to get to our room but the manager was really good about this and we received complimentary drinks and towels so we could relax... More 

Was this review helpful? Yes 1
KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear LSK159 Thank you for taking time out from your holiday to provide a review about your recent stay with us. We are very pleased that you enjoyed your accommodation, spa treatment and tour of Fraser Island. Feedback like yours is highly motivating and we’ll be sure to share your comments with our team including the amazing Les & Veronica.... More 

Senior Contributor
24 reviews 24 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Took a deal advertised in the Sunday paper...... It seemed too good to be true ....I was sceptical BUT what a refreshing surprise in this world where everyone tries to rip ya off. Kingfisher bay resort is magic!! True to their word we got what was advertised, free barge over and back, breakfast included - and what a breakfast -... More 

Was this review helpful? Yes 1
KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear Allison W What an awesome 5 star review, thank you! We are very excited that your long weekend with us was magic and that you got to relax and unwind while enjoying the beautiful surroundings Fraser Island has to offer. We do apologise though that one of your meals failed to impress and hope that you let our restaurant... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The resort staff were most helpful. Ranger walks and activities organised from the resort were interesting and informative. Loved our and facilities over looking the lagoon.Peaceful and relaxing for both of us..

Was this review helpful? Yes 1
KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear Kathleen P. Thank you for your review and lovely feedback about the resort, activities and helpfulness of our staff. We are very pleased you enjoyed a relaxing holiday at Kingfisher Bay Resort and hope to see you back on Fraser Island again soon. More 

Senior Contributor
44 reviews 44 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My friend invited me to join her on a 3 night package she picked up. Really great value inclusive of breakfast, discounts and cheese and wine platter. It is a little difficult to get away from the Resort without going on a tour or hiring a four wheel drive. Gorgeous sunset views, a few short walking paths around the Resort.... More 

Was this review helpful? Yes 1
KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear Anitamorgan13 Thank you for your review and kind comments about the cheese and wine platter and gorgeous sunsets that Fraser Island boasts. We regularly offer a variety of package deals so keep your eye on our website and on behalf of all the team we hope to see you again soon at Kingfisher Bay Resort. More 

Newcastle upon Tyne, United Kingdom
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Amazing location. Wonderful fraser island tours. Incredible buffet breakfast. And wonderful evening meal in the maheno. Had the crab and fishcake to start to share and they were both incredible. Hot tub was pretty epic too.

Was this review helpful? Yes 1
KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear GeordieThatTravels Thanks for your awesome comments and taking the time out from your holiday to post in this forum. We are chuffed you enjoyed your tour, meals and the spa. On behalf of all the team at Kingfisher Bay Resort – Fraser Island, we wish you well for the rest of your Aussie travels. More 

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