We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Kingfisher Bay Resort

Kingfisher Bay, Fraser Island, Queensland 4655, Australia (Formerly Mercure Kingfisher Bay)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Kingfisher Bay Resort
Professional photos View all
Browse nearby
Kingfisher Bay Resort
Add Photo Write a Review

1,231 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    296
    431
    254
    159
    91
See reviews for
363
526
27
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (259)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1231)
  • Mar-May only
    (323)
  • Jun-Aug only
    (279)
  • Sep-Nov only
    (266)
  • Dec-Feb only
    (363)
All months
New Plymouth, New Zealand
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a 2bed satinay villa which was fully self contained as we needed to self cater. We enjoyed having access to all the resort facilities and totally recommend them all - we did the bush tucker talk and taste, kayak trip to the mangroves, fishing off the jetty, platters at sunset at the jettyhut and night time wildlife... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

In April, myself and my little brothers and sisters sent mum over to Kingfisher Bay Resort to escape. It was a break she needed after over a decade of hardship. We had organized messages written on cards to be placed around her apartment. There were flowers on her arrival and all of this was made possible by the wonderful staff.... More 

Was this review helpful? Yes 1
KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear Andy I We are very humbled by your kind words and extremely pleased we could help make your mum feel special during her relaxing break away. What a great surprise that everyone came over to Kingfisher Bay Resort to see her as well! On behalf of all the team, we wish your mum well for the future and hope... More 

3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Great modern villas that feel like a home away from home. Great to come back to at the end of a day out 4wheel driving on the island. Fully equipped so the kids can relax and you can enjoy either going to the restaurant, eating in or you can organize a BBQ on your own patio. Been here 3 times... More 

Was this review helpful? Yes
Surfers Paradise, Australia
Level Contributor
43 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Kingfisher Bay Resort is a lovely resort in keeping with its beautiful bush & beach setting. There are no white gloved porters or stretch limo’s here and quite frankly, reading other reviews, I wonder at other people’s expectations. This is Fraser Island, an off-the-track place of natural beauty, and the resort combines comfortable accommodation with a good range of services... More 

Was this review helpful? Yes 3
KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear Suzanne O. Thank you for your comprehensive review. We are very excited to hear you had a wonderful time exploring the stunning natural beauty of Fraser Island as well as enjoying your dining experiences and the convenience of our many amenities at the Resort. And the sunsets – we totally agree, they are amazing! From all of us here,... More 

Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We did the 8 hour day tour. It was brilliant & our driver/ guide was very informative.The scenery is awesome. Seeing the ship-wrecked Maheno was a highlight, also the swim in beautiful Lake McKenzie at the end of the day. Even though the journey was a bit bumpy in places, I would highly recommend the tour.

Was this review helpful? Yes 1
KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear diwi670. Thanks for your recommendation and great review of our Beauty Spots tour that departs Kingfisher Bay Resort daily. We are very pleased you enjoyed your day and will be sure to share your kind comments with our guides. More 

Carterton, New Zealand
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent two nights and were disappointed that the room was so noisy. We were on the ground floor and it sounded like someone in the room above was jumping around. Would recommend only staying the one night or do a early morning and late ferry for just a day trip. We did the day tour of the island "beauty... More 

Was this review helpful? Yes
KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear xmascarol2015. Thank you for taking the time to review your recent stay. Please accept our apologies that you experienced noise in your room. You don’t mention whether you made our staff aware while you were with us as they would have been more than happy to arrange a room move for you. For guests who would prefer either a... More 

Hobart
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Beautiful place but undone by poor service and lack of innovation. Mix up with check in ... Bay view request not available but we were not informed until AFTER I had trudged kids up to first room. Had had contact with 2 staff ( land check in and cart driver) but NO information given BUT credit card details happily taken... More 

Was this review helpful? Yes 2
KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear Jo K Thank you for taking the time to provide a comprehensive review of your recent stay. Please accept our apologies for the mix up with your room and the wait time you experienced, our Operations Manager has been made aware of your comments and is working to identify where we went wrong so we can to ensure this... More 

Canberra, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

King Fisher Bay Resort was chosen for our family getaway with my parents including my wheelchair bound Mum. We explained our situation to the wonderful booking staff who then went above and beyond to look after us and select rooms near to the main building. The staff for wonderful, accommodating and nothing was too much trouble. The restaurant food and... More 

Was this review helpful? Yes
KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear Jai1963 Thank you for your 5 star review! Our staff strive to provide all guests with exceptional customer service so will be chuffed to receive your kind feedback and hear that you enjoyed your dining experience in our signature Seabelle Restaurant. From all the team, we look forward to seeing you and your family back at Kingfisher Bay Resort... More 

California, Maryland
Level Contributor
104 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There aren't many choices on Fraser Island and this is probably the best. They got some things right, for example the check in getting my bags to the room etc. somethings weren't all that good for example the breakfast buffet and the dinner. Our room was comfortable but my wife thought it could use some updating. I thought it was... More 

Was this review helpful? Yes 1
KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear creativity2001 Thank you for taking the time to post a review about your recent stay. We are very pleased you found our check in process simple and easy and enjoyed your day exploring the Island on your Beauty Spots tour. Please accept my apologies that a few aspects of your dining experiences failed to meet your expectations – you... More 

Adelaide, Australia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I can not fault Kingfisher Bay Resort. The location is perfect. The staff are friendly and attentive. The hotel itself is beautifully built, well-maintained, extremely clean (considering guests track sand in all day long), and really is one-of-a-kind. Kingfisher Bay Resort offers a world of activities for every type of holiday-maker. If you like adventure then hop on a 4WD... More 

Was this review helpful? Yes 1
KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear Postcard_Diary Thank you for your comprehensive 5 star review and glowing recommendation of Kingfisher Bay Resort and all we have to offer! We are thrilled you had a fantastic time experiencing so many of the different activities and of course Fraser Islands stunning natural beauty and surroundings – there is certainly lots of opportunities to relax, unwind, explore and... More 

Hotel Review Summarization

What travelers say

  • Hotel room(6)
  • Sand bar(5)
  • Day tour(3)
  • Seabelle restaurant(3)
Questions? Get answers from hotel staff and past guests. Ask a question

563 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (516)
Viewed
Pool/beach area (89)
Viewed
Dining (20)
Viewed
View from room (34)
Viewed
Hotel & grounds (100)
Viewed
Room/suite (58)
Viewed
Bathroom (23)
Viewed
Family/play areas (6)
Viewed
Other (186)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (18)
Viewed
Room/suite (6)
Viewed
Dining (4)
Viewed
Family/play areas (1)
Viewed
View from room (1)
Viewed
Other (12)
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Fraser Island
17.9 mi away
Eurong Beach Resort
Eurong Beach Resort
#1 of 3 in Fraser Island
3.5 of 5 stars 231 reviews
7.1 mi away
Grange Resort Hervey Bay
Grange Resort Hervey Bay
#3 of 23 in Hervey Bay
5.0 of 5 stars 124 reviews
6.8 mi away
Mantra Hervey Bay
Mantra Hervey Bay
#16 of 23 in Hervey Bay
3.5 of 5 stars 505 reviews
Show Prices
Show Prices
Show Prices
20.7 mi away
Fraser Island Retreat
Fraser Island Retreat
#3 of 4 in Fraser Island
4.5 of 5 stars 18 reviews
31.7 mi away
Cathedrals on Fraser
Cathedrals on Fraser
#4 of 6 in Fraser Island
4.0 of 5 stars 72 reviews
6.7 mi away
Akama Resort
Akama Resort
#1 of 23 in Hervey Bay
4.5 of 5 stars 401 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay