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Fitzroy Island Resort

The Esplanade, Fitzroy Island, Queensland 4870, Australia
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Fitzroy Island Resort
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Fitzroy Island Resort
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658 reviews from our community

Traveler rating
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lake Munmorah, Australia
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

What an absolute wonder Fitzroy Island is..idyllic island..awesome snorkelling..however the resort was less than expected. Having stayed there a few years ago and experiencing a wonderful restaurant I was absolutely dismayed with what was offered. The first night restaurant closed only Foxy's bar for meals whilst they were adequate far from the restaurant quality meals I was dreaming of. However... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

I chose to celebrate my 70th B'day, while visiting Australia for 4 months, and my present to myself was a 7 day trip to Fitzroy Island. I was looking for a quiet, beautiful place to relax and unwind before I headed back to Canada. Fitzroy fit the bill. At the ferry terminal I met Russell (the Zephyr Restaurant Manager) and... More 

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Nulkaba, Australia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Our daughter had her wedding at the resort on the island & 50 family & friends traveled from NSW & stayed for 3 days. Our 2nd floor self contained apartment was located at the farthest end of the resort but by using the stairwell outside our room we enjoyed stunning views walking to the main reception & dining areas at... More 

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Justin T, Front Office Manager at Fitzroy Island Resort, responded to this review

Dear Cheryl T Thank for taking the time to post your review. It is great to read our staff were able to contribute so positively to your experience, especially the ubiquitous Russell. Thank you also for highlighting the quality of food and variety of drinks available at Foxys Tavern. I certainly agree it offers a magnificent view across Welcome Bay.... More 

Greater Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just wondering why the Resort asks if you need a free car parking space? Do you need a car on the Island? Can you walk around the Island? Can you take your own food and wine from Cairns onto the Island?

Was this review helpful? Yes 1
Justin T, Front Office Manager at Fitzroy Island Resort, responded to this review

Hi Checking2015 There is no necessity for a car on the island. It is possible this information may be provided for those guests who need to park a car in Cairns while they are staying on the island. There are many walks that can be taken on the island. Quite a few of the previous reviews recommend the trails to... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Stayed 3 nights here with my partner. The staff were all lovely and the room was clean (only a studio room with no view but no big deal), but the lighting in the bathroom is very poor, only two small down-lights over the sink, nothing over the toilet or shower. And no face washers. The pool is nice and you... More 

Was this review helpful? Yes 1
Justin T, Front Office Manager at Fitzroy Island Resort, responded to this review

Dear 1990kiwi Thank you for taking the time to post your review. It is always nice to receive constructive feedback from Cairns locals. It was fantastic to read your positive comments regarding our staff and pool. It have passed on your comments regarding breakfast to our Executive Chef. I apologise that this was not to your satisfaction. We hope to... More 

Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

The moment the ferry arrives you are excited by what lies ahead. Crystal clear water and a stunning enchanted forest as the backdrop. The resort is fairly new and seems well maintained. Minimal services though as mobile phone reception is quite minimal even with Telstra. Disappointed with the regimented food setup in terms of times available and options. Only one... More 

Was this review helpful? Yes 3
Justin T, Front Office Manager at Fitzroy Island Resort, responded to this review

Hi thumbsupAustralia Thank you for your review. I am glad you had a pleasant stay at the resort and enjoyed the serenity of the island. I would like to apologise that our restaurant opening and closing times were not to your satisfaction. Thank you for the suggestions regarding a room service facility and extended convenience store hours. I have passed... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Beautiful beach, but impossible to swim when it's at the low tide of the day, it is too shallow to swim over coral, so go snorkeling in high tide! Restaurant and the bar food is ok but overpriced, definitely worth getting some groceries and breakfast from Cairns. The ferry was ok but the skipper was rude, he told us to... More 

Was this review helpful? Yes 4
Justin T, Front Office Manager at Fitzroy Island Resort, responded to this review

Dear Min P Thank you for taking the time to post your review. I agree with your comments that it is more enjoyable to snorkel off the island around high tide. We have recently released a new menu at Foxys bar which has received a lot of positive feedback from our guests. As mentioned in previous responses we feel the... More 

Brisbane, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked thru Groupon for 4 nts and I'm pleased I didn't pay more. The island is nice with plenty of shade on the beach. Activities and food I felt was overpriced. Studio room felt like a dark box, consider upgrading if staying for a few nights. Room maintenance not great & the walkways between rooms have been rotting for... More 

Was this review helpful? Yes 1
Justin T, Front Office Manager at Fitzroy Island Resort, responded to this review

Hi Roslyn M Thank you for your review. It is pleasing to read you enjoyed the island and found the staff to be good. It is a shame to read you felt the activities on the island were overpriced. We believe the activities on the island are fairly reasonably priced. Cairns Dive Centre rents snorkelling equipment for $15 a day,... More 

Adelaide, Australia
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When taking ferry to Fitzroy island guests expect basic courtesy and professionalism while hoping to be made feel welcome. However, this hopelessly and poorly operated 'resort' is mostly employed with young overseas back-packers no doubt paid peanuts who don't even know the history of the Island when asked. But they are certainly ready to serve you at the bar!! Food,... More 

Was this review helpful? Yes 1
Justin T, Front Office Manager at Fitzroy Island Resort, responded to this review

Dear Peter M Thank you for taking the time to post your review. Unfortunately I have been unable to find any reference in our operational logs to the issues you experienced during your stay. If you would care to elaborate on the concerns raised in this review I can be contacted by email resort.fomgr@fitzroyisland.com Best regards Justin More 

Melbourne, Australia
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We thorfroughly enjoyed our time on Fitzroy island. Special thanks to the team at the dive shop and Terry the head Chef at Zephyrs. We travelled with our 10 year old son. He loved spending time by the pool, and watching the fish and the fish feeding. Foxys was very relaxed and comfortable. So glad we took our groceries for... More 

Was this review helpful? Yes 7
Justin T, Front Office Manager at Fitzroy Island Resort, responded to this review

Dear Kirstie J We are glad to read you enjoyed a great family trip to Fitzroy Island Resort. Thank you for highlighting the service offered by the team at the dive shop and our Zephyrs chef Terry. It is nice to also read your son enjoyed the pool and daily fish feeding. We hope to see you return to the... More 

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