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Park Regis Anchorage

51 Palmer St, Townsville, Queensland 4810, Australia (Formerly Oaks Anchorage)
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Park Regis Anchorage
Best prices for: 1 room 1 guest
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Ranked #15 of 41 Hotels in Townsville
A recent review
4 of 5 stars reviewed yesterday
Leanne S Adelaide, Australia
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117 reviews from our community

Traveler rating
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    4
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37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Adelaide, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The 2 bedroom unit we stayed in was very pleasant positioned right near the pool and had a quality about it that was appreciated. We were well positioned to get to the dining precinct of Palmer St. and were able to easily get to the Reef Aquarium. We as a family of 4 had a very nice overnight stay.

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Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Lovely accommodation in a great location. We only stayed one night but would like to stay longer next time. We had just returned from Hinchinbrook Island and reception were very helpful in providing extra washing powder sachets!

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Samantha S, Thank you for taking the time to review Park Regis Anchorage. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service that you experience with my team as this kind of feedback is always... More 

Melbourne, Australia
Top Contributor
88 reviews 88 reviews
19 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights as we were travelling through Townsville on our way to Magnetic Island. We needed basic, reasonably priced accommodation with the usual facilities (excl kitchen). Park Regis met our criteria. It had a comfortable bed, air-con, bar fridge, coffee making facility, clean bathroom and we even had a view. This hotel is a little dated... More 

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Aron, Thank you for taking the time to review Park Regis Anchorage. It is with despondency that I read your review of the standard of housekeeping in my hotel, however I am certainly glad you brought the issues to my attention so that I can conduct further training & implement additional quality assurance checks. Whilst I am unable to... More 

Shoal Point, Australia
Contributor
20 reviews 20 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Very clean & comfortable. Easy check-in, friendly service. The meal at the Metropol Hotel was terrible though, had roast beef, very tough & when I mentioned it, they weren't concerned at all. Had breakfast at the restaurant below the Park Regis & it was lovely. Good service, fresh & well portioned.

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Jane G, Thank you for taking the time to review Park Regis Anchorage. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product.. I am sorry that you had a bad experience at one of the local pubs in Palmer... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 1 week ago

great staff, pool and hotel layout not like a hotel more apartments felt homely. we enjoyed the area and easy walk to business CBD thanks again ken mill Great location to plenty of steakhouse dining & pub areas & a short walk over either bridge to City Centre Very good room & location for value & would stay again when... More 

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Kenneth M, Thank you for taking the time to review Park Regis Anchorage. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in... More 

Ingham
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were attending a theatre production and this was very convenient and not too expensive. We had not stayed here before (we stay in Palmer Street regularly) and were very pleased with this accomodation. We will definitely stay again and have recommended it to our friends.

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Camela, Thank you for taking the time to review Park Regis Anchorage. I am pleased to read you enjoyed your stay & delighted that we were able to met your expectations. I look to welcoming you back again at Park Regis Anchorage Stay Well, Rose Banfield More 

North Mackay, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location to plenty of steakhouse dining & pub areas & a short walk over either bridge to City Centre Very good room & location for value & would stay again when back in town Secure parking included in the price

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Syd S, Thank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville. Kind Regards Rose Banfield General Manager More 

Newcastle
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This was our second stay here. Last time was six years ago. Quiet location across the road from the Maritime Museum. Has a nice restaurant Table 51.where breakfast can be had. Although a bit dated now, it is still very comfortable, quiet and a very handy location to everything.

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear William P, Thank you for taking the time to review Park Regis Anchorage. I am pleased to read you enjoyed your stay & delighted that we were able met your expectations. I look to welcoming you back again at Park Regis Anchorage Stay Well, Rose Banfield More 

Mackay, Australia
Top Contributor
179 reviews 179 reviews
26 hotel reviews
265 helpful votes 265 helpful votes
1 of 5 stars Reviewed March 13, 2015 via mobile

First impressions count - to drive in to reception and be greeted by snotty-nosed children running around playing in the driveway, toys piled up against reception wall is not a good look. They were back there again this morning, so I assume they belong to workers/management? We booked a 2 bedroom apartment, on the nice photos on the website. We... More 

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Gail M, Thank you for taking the time to review Park Regis Anchorage. I am disappointed your concerns regarding the issues that you pointed out were not raised during your stay, as our team would have been delighted to have solved the problem for you. When providing a service or product we do always aim to deliver a high... More 

Doonside
1 review
3 of 5 stars Reviewed March 12, 2015

The room was too small with the beds put together to make it a king size. out door table was too small to put your essentials plus read the paper. Secure parking was good and the location was walking distance to everything.

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Frances M, Thank you for taking the time to review Park Regis Anchorage. It is with disappointment that I read that some of your expectations were not met. I have noted your comments regarding the the size of the room, some of our hotel rooms are smaller than others but cannot understand about your comment about when the king... More 

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