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Park Regis Anchorage

51 Palmer St, Townsville, Queensland 4810, Australia (Formerly Oaks Anchorage)
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Park Regis Anchorage
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Ranked #15 of 41 Hotels in Townsville
A recent review
4 of 5 stars reviewed 6 days ago
Susan M Townsville, Australia
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123 reviews from our community

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    19
    15
    4
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33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Townsville, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

Comfortable for our needs for an overnight stay. The room was very roomy with nice views of the river. Parking was readily available and close to elevator. Air con exhausts onto patio area which is a bit unpleasant. Had enjoyable brekky at restaurant Table 51.

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1 review
5 of 5 stars Reviewed 6 days ago NEW

Great service! Very friendly and helpful! Reasonable room rates and very spacious. Great location! We stayed 2 nights in a 2 bedroom unit and was very spacious, had 2 bathrooms and toilets, self contained kitchen also lounge and dining table. Well worth it!

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Esther D, Thank you for taking the time to review Park Regis Anchorage. What a pleasure it was to read your comments The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in... More 

Townsville, Queensland, Australia
1 review
4 of 5 stars Reviewed 1 week ago NEW

Perfect location and pleasant stay. My friend and I stayed 2 nights in your twin room. It was suited our needs perfectly, was in the best location with gorgeous views. The services were great, were very comfortable. The restaurant was such a nice addition to have downstairs as well

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Brie M, Thank you for taking the time to review [my hotel]. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I look to welcoming you back again at Park Regis Anchorage Stay Well, Rose Banfield More 

Auckland
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 1 week ago

According to booking sites this 'hotel' is a 4 star. I would consider it a 3 star motel at best. The rooms were tidy but dated. Lots of signs of wear and tear in the bathroom and a few stains on the cushions etc. Beds were comfy but were only made up with 1 sheet on them. I understand Townsville... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good accommodation, friendly staff, close to good restaurants and coffee shops. In a good area near the marina. Stay here for work and like this area very much. Hotel is clean, comfortable and very easy to walk to all restaurants and eateries.

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Stuart M, Thank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville. Kind Regards Rose Banfield General Manager More 

Mackay, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Park Regis Anchorage Townsville was absolutely brilliant during our stay. Short or longer term stay I would recommend staying here for location, quality and service. So close to everything, a short walk to fine dining or a punt at the Cowboys and the Maritime Museum is right across the road. The staff really looked after us and were so helpful... More 

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Katrina H, Thank you for taking the time to review Park Regis Anchorage. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. It is times like these that myself & my team can truly feel like we succeeded in achieving our goals of... More 

Adelaide, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The 2 bedroom unit we stayed in was very pleasant positioned right near the pool and had a quality about it that was appreciated. We were well positioned to get to the dining precinct of Palmer St. and were able to easily get to the Reef Aquarium. We as a family of 4 had a very nice overnight stay.

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Leanne S, hank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville. Kind Regards Rose Banfield General Manager More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Lovely accommodation in a great location. We only stayed one night but would like to stay longer next time. We had just returned from Hinchinbrook Island and reception were very helpful in providing extra washing powder sachets!

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Samantha S, Thank you for taking the time to review Park Regis Anchorage. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service that you experience with my team as this kind of feedback is always... More 

Melbourne, Australia
Top Contributor
88 reviews 88 reviews
19 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights as we were travelling through Townsville on our way to Magnetic Island. We needed basic, reasonably priced accommodation with the usual facilities (excl kitchen). Park Regis met our criteria. It had a comfortable bed, air-con, bar fridge, coffee making facility, clean bathroom and we even had a view. This hotel is a little dated... More 

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Aron, Thank you for taking the time to review Park Regis Anchorage. It is with despondency that I read your review of the standard of housekeeping in my hotel, however I am certainly glad you brought the issues to my attention so that I can conduct further training & implement additional quality assurance checks. Whilst I am unable to... More 

Shoal Point, Australia
Contributor
20 reviews 20 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very clean & comfortable. Easy check-in, friendly service. The meal at the Metropol Hotel was terrible though, had roast beef, very tough & when I mentioned it, they weren't concerned at all. Had breakfast at the restaurant below the Park Regis & it was lovely. Good service, fresh & well portioned.

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Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Jane G, Thank you for taking the time to review Park Regis Anchorage. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product.. I am sorry that you had a bad experience at one of the local pubs in Palmer... More 

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