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Park Regis Anchorage

51 Palmer St, Townsville, Queensland 4810, Australia (Formerly Oaks Anchorage)
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1 room 1 guest
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Park Regis Anchorage
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146 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (146)
  • Mar-May only
    (51)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (45)
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Brisbane, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

Satisfying stay, reasonable rates, good service. Helpful; staff when i was after recommendations for day trips ... Close to lots of eating/dining experiences. Happily recommend to friends and family - wish i was aware you had accommodation in Bali before i booked for my next holidayy

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Elizabeth E, Thank you for taking the time to review Park Regis Anchorage. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in... More 

Cronulla, Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Good location - handy to restaurants and the CBD. Lovely aspect overlooking the water and marina. Good size room / comfortable beds. Helpful staff. The only downside was some inconsiderate guests who spoke so loudly to each other outside their room that they woke us up ... it was only 7am so I don't think it is unreasonable to assume... More 

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Nerida M, Thank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. I do apologise for some of our guests that were a tad noisy and we are looking into your suggestion regarding signage along the landings. We hope to welcome you back... More 

Cairns
1 review
4 of 5 stars Reviewed 4 weeks ago

Satisfying. Staff helpful. People friendly. Esplanade area very picturesque and used by many locals and visitors. Magnetic island still a popular destination but it has not been developed at a high standard.

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Helene K, Thank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville. Kind Regards Rose Banfield General Manager More 

mount isa
1 review
5 of 5 stars Reviewed 4 weeks ago

Clean room, second time we stayed, will stay again very quiet, nice balcony will recommend to everyone. very close to everything. walking distance to the ferry to get over to Maggie Island a++++++++++++++++++++++++++++++++++++++++++++

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear 455ericap, Thank you for taking the time to review Park Regis Anchorage. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in achieving... More 

Cairns, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2015

On entering the room, my sister and I were pleasantly surprised. It exceeded our expectations. It was very comfortable, and having a balcony with a view of the marina was a bonus. The staff were very friendly, welcoming, helpful and accomodating. Would definitely recommend, and stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear ladylana2015, Thank you for taking the time to review Park Regis Anchorage. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in achieving... More 

Brisbane
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 17, 2015

The air conditioner compressor is less than 3m from the bed. The noise is ridiculous, you can not rest, you can't sleep properly. They have no right to charge money for such a horrible experience! You want a peaceful night don't stay here. ....................."...........................

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Michael, Thank you for taking the time to review . I am disappointed your concerns regarding the noisy air conditioner compressor were not raised during your stay, as our team would have been delighted to have solved the problem for you. When providing a service or product we do always aim to deliver a high level of satisfaction &... More 

Mission Beach, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 16, 2015

The room was at the back of the building and was quite small though it did have a very comfortable king size bed. Bathroom quite basic but clean. dirty linen pile had been left in our room which we moved outside where it remained for our stay. Lovely breakfast in the restaurant .

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Chrysta M, Thank you for taking the time to review Park Regis Anchorage. It is with despondency that I read your review of the standard of housekeeping in my hotel, however I am certainly glad you brought the issues to my attention so that I can conduct further training & implement additional quality assurance checks. Whilst I am unable... More 

Cairns, Australia
1 review
5 of 5 stars Reviewed July 15, 2015

We had ordered a double double room, but when we arrived we had a King room. Room was switched back with no dramas and the receptionist was great about it. I loved the Bathroom, nice and spacious and had everything we needed. Will be staying again. Dare I say, Better than Rydges Hotel.

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear tashandy11, Thank you for taking the time to review Park Regis Anchorage. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I am also please to hear that the matter regarding the bedding was action quickly by my staff. I will share your... More 

Melbourne, Australia
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed July 13, 2015 via mobile

We stayed 4 nights at this motel-like place en route to Maggie. Our studio booking turned out to be a 1-room apartment - but no balcony despite the advertising. The good news is most balcony rooms are facing the main street whereas ours isn't so that's OK. Size wise this so-called apartment actually quite small but compact - there's a... More 

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear WongAK, Thank you for taking the time to review Park Regis Anchorage. I am disappointed that we failed to satisfy you overall, & apologise that the bedding did not meet your expectations, with all of our king size beds we do place mattress toppers on them for extra comfort and this is why it may had been a bit... More 

atherton nth qld
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 9, 2015

We stayed here whilst attending a sporting competition recently. Staff were friendly and helpful, the room was one of the Townhouses and it was very clean and had all the amenities for a self contained apartment. Also the location is close to resturants and eateries. Would not hesitate to stay there again!

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear ajr076, Thank you for taking the time to review Park Regis Anchorage. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service you received during your stay with my team as this kind of feedback is... More 

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