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Park Regis Anchorage

51 Palmer St, Townsville, Queensland 4810, Australia (Formerly Oaks Anchorage)
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Park Regis Anchorage
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Ranked #16 of 41 Hotels in Townsville
A recent review
5 of 5 stars reviewed 1 week ago
ladylana2015 Cairns, Australia
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142 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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  • All months
    (142)
  • Mar-May only
    (51)
  • Jun-Aug only
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    (18)
  • Dec-Feb only
    (45)
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Cairns, Australia
1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

On entering the room, my sister and I were pleasantly surprised. It exceeded our expectations. It was very comfortable, and having a balcony with a view of the marina was a bonus. The staff were very friendly, welcoming, helpful and accomodating. Would definitely recommend, and stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear ladylana2015, Thank you for taking the time to review Park Regis Anchorage. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in achieving... More 

Brisbane
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The air conditioner compressor is less than 3m from the bed. The noise is ridiculous, you can not rest, you can't sleep properly. They have no right to charge money for such a horrible experience! You want a peaceful night don't stay here. ....................."...........................

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Was this review helpful? Yes 1
Mission Beach, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The room was at the back of the building and was quite small though it did have a very comfortable king size bed. Bathroom quite basic but clean. dirty linen pile had been left in our room which we moved outside where it remained for our stay. Lovely breakfast in the restaurant .

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Was this review helpful? Yes 1
SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Chrysta M, Thank you for taking the time to review Park Regis Anchorage. It is with despondency that I read your review of the standard of housekeeping in my hotel, however I am certainly glad you brought the issues to my attention so that I can conduct further training & implement additional quality assurance checks. Whilst I am unable... More 

Cairns, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We had ordered a double double room, but when we arrived we had a King room. Room was switched back with no dramas and the receptionist was great about it. I loved the Bathroom, nice and spacious and had everything we needed. Will be staying again. Dare I say, Better than Rydges Hotel.

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear tashandy11, Thank you for taking the time to review Park Regis Anchorage. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I am also please to hear that the matter regarding the bedding was action quickly by my staff. I will share your... More 

Melbourne, Australia
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 4 nights at this motel-like place en route to Maggie. Our studio booking turned out to be a 1-room apartment - but no balcony despite the advertising. The good news is most balcony rooms are facing the main street whereas ours isn't so that's OK. Size wise this so-called apartment actually quite small but compact - there's a... More 

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear WongAK, Thank you for taking the time to review Park Regis Anchorage. I am disappointed that we failed to satisfy you overall, & apologise that the bedding did not meet your expectations, with all of our king size beds we do place mattress toppers on them for extra comfort and this is why it may had been a bit... More 

atherton nth qld
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here whilst attending a sporting competition recently. Staff were friendly and helpful, the room was one of the Townhouses and it was very clean and had all the amenities for a self contained apartment. Also the location is close to resturants and eateries. Would not hesitate to stay there again!

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear ajr076, Thank you for taking the time to review Park Regis Anchorage. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service you received during your stay with my team as this kind of feedback is... More 

Buderim, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 18, 2015

This was the first time I had stayed in this part of Townsville before. there are lots of places to eat within walking distance. I booked a one bedroom apartment. It was clean and tidy and had everything needed to enjoy my stay. I was surprised to find that it was also serviced daily, so I didn't even have to... More 

Was this review helpful? Yes 1
SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear aussieart, Thank you for taking the time to review Park Regis Anchorage. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service by the housekeepers with my team as this kind of feedback is always motivating... More 

Cairns Region, Australia
1 review
3 of 5 stars Reviewed June 9, 2015

The hotel was average but the staff were very quick to solve any problems. The dvd player was not working but they were quick to replace it. There was a broken spring in the lounge also. Overall, we still had a nice stay.

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear traceyo957, Thank you for taking the time to review Park Regis Anchorage. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the sofa with the owner of the unit and highly recommend replacing it. I look to... More 

Inkerman
1 review
5 of 5 stars Reviewed June 9, 2015

Very happy with our stay. Staff were welcoming & friendly. No sheets for sofa bed but Manager actioned this very quickly, even offering to come & make bed up. Perfect location to many eateries & not too far from major shopping centre & The Strand

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear 76kristenl, Thank you for taking the time to review Park Regis Anchorage. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in achieving... More 

Charters Towers, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed June 6, 2015

Had an overnight stay prior to Christmas and was so impressed we decided to book for 3 nights over Christmas. We had a wonderful family stay in a 2 bedroom apartment. The apartment had everything we needed and was clean and comfortable. All we took was our food. We will be doing this again as the tariff didn't break the... More 

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis Anchorage, responded to this review

Dear Gloria B, hank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville. Kind Regards Rose Banfield General Manager More 

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