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All 39 Townsville hotels

Park Regis Anchorage

4.0 of 5
51 Palmer St, Townsville, Queensland 4810, Australia (Formerly Oaks Anchorage)
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Park Regis Anchorage
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52%
Ranked #21 of 39 hotels in Townsville
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35 reviews from our community

    Trip type
Traveler rating
    6
    12
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    9
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Date Rating
Brisbane
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 14, 2013 NEW

Not really what I was expecting for the price. It is an older style apartment with all the amenities. The place could do with a decent clean up with new paint and replace some of the carpet and shower screens. The edges of the pool were sharp so just be careful with young children, my 1yr old did cut her... More

Was this review helpful? Yes 1
Sydney, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 9, 2013

After a very long drive all my mother and I wanted was a good meal and a good night sleep.The Guy at reception seemed to think he was the conciege at the Sheraton. His manner was arrogant. First he gave me directions to 1 room but the key to a completly different room. When I realized the key wasn't the... More

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cairns, qld
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 21, 2013

Check in was pleasant but it went downhill from there. After checking could hear some bogan yelling out obscenities over the phone from the top floor above our room. The lifts are secure but a pain in the butt when you have to use your key each time to use the lift to go upstairs. Upon arrival on our floor... More

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See 5 more reviews by shanus13 for Townsville
australia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 12, 2013

stayed only 1 night and was put in a room on the front above the reception.The room was spacious...but it had a disabled bathroom...there was no vanity or shelves to place your toiletries...i coped but if my wife was with me !!!! Due to the location of the room i found it quite noisy...road noise, noise from the complex and... More

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1 review
5 of 5 stars Reviewed May 6, 2013

We stay here in one of the Town houses with our very country (loud, energetic) kids and it is always amazing. There are friendly and helpful staff, well priced and excellent facilities. Our kids are always safe and still have room to move about. The two pools are so good too because we prefer our kids to be out the... More

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Cairns
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 10, 2013

This property did nothing wrong but it felt insincere. Room was nice. Too big for 1 and I was barely in it. Clean, comfortable. Rate was good value. It came down to service. They said all the right things but I just found the words rang hollow. I had a few problems which they attempted to sort out, but my... More

Was this review helpful? Yes 1
See 3 more reviews by EssenceOfGoodTaste for Townsville
SWHG_Operations, Manager at Park Regis Anchorage, responded to this review
March 19, 2013

Thank you for your comments. We appreciate the fact that you acknowledged the positive aspects of our property. I apologise that we did not meet your expectations during your recent stay. I am disappointed to hear that you felt our service was not genuine. We pride ourselves on making all our guests feel welcome. Your comments have been passed on... More

Sydney
1 review
2 of 5 stars Reviewed March 9, 2013

Impossible to sleep here, two nights in a row. Loud, rude noise from the neighbours living in the units next door - swearing, yelling, smoking up to 2am. The hotel is really close to next door units, all concrete, so the sound just echos around - straight into your room. Try somewhere else if you actually want to sleep.

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SWHG_Operations, Manager at Park Regis Anchorage, responded to this review
March 11, 2013

Dear Alan M It was disappointing to hear that your stay with us was not a pleasurable one. To be honest, we don’t receive many noise complaints from our guests, particularly noise from neighbouring properties. One of the many services that we offer is 24 hour On – Site assistance for all our guests. This provides guests with the knowledge... More

Cairns, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 23, 2013

Upon arrival to this hotel at 3:15pm,we were immediately disappointed to hear that our unit was not available and that we were required to wait an extra half hour to be able to access the room. We had just completed a five hour drive from Cairns to Townsville with two very tired children and one of us was a duabetic... More

Was this review helpful? Yes 1
SWHG_Operations, Manager at Park Regis Anchorage, responded to this review
March 11, 2013

Dear Helena D Thank you for your comments. I do apologise for your unit not being available at time of arrival and that you had to wait an extra half an hour. Unfortunately the guest occupying the unit checked out a little later than the normal check out time. As for the cleanliness of your room I can only state... More

Cairns
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2013

Every time I visit Townsville I try to book this hotel. I know I can look forward to a warm welcome from the friendly staff who always ensure that the stay is enjoyable. The 2 bedroom apartments are very spacious and comfortable with every facility you need for a long term stay. However, as I mostly travel alone, I prefer... More

Was this review helpful? Yes 2
See 2 more reviews by Aussiehummer for Townsville
SWHG_Operations, Manager at Park Regis Anchorage, responded to this review
February 6, 2013

Dear Aussiehummer - It’s fantastic to hear that you enjoyed your stay with us once again. One of the most common responses we have from guests who have stayed with us is that our rooms are so spacious and comfortable. Thank you for the kind comments about our staff. We always strive to make sure our guests feel welcome. If... More

ayr
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 28, 2012

Fantastic apartment close to city. Fantastic food options along Palmer Street. Staff very helpful. We had a huge room with ample space for family of 5. Two bedrooms, two bathrooms in a quiet location close to everything. We will be back.

Was this review helpful? Yes 2
SWHG_Operations, Manager at Park Regis Anchorage, responded to this review
February 6, 2013

Managers Response Dear Coefam - Fantastic to hear your stay with us was a pleasurable one. Don’t forget to ask our staff about our Staywell Rewards Program on your next visit – a great way to save $ when you stay at Park Regis and Leisure Inn properties. Best Regards David Rogers Assistant Manager More

 
 
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Additional Information about Park Regis Anchorage

Also Known As:
Park Regis Anchorage Townsville
Address: 51 Palmer St, Townsville, Queensland 4810, Australia (Formerly Oaks Anchorage)
Region: Australia > Queensland > Townsville
Amenities:
Business Center Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotels in Townsville
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Park Regis Anchorage is a welcoming oasis in the heart of Townsville, Australia’s largest tropical city.Park Regis Anchorage’s great location, in the cosmopolitan Palmer Street dining precinct, means guests are an easy stroll from restaurants, cafes, bars, city nightlife and Jupiters Casino.The hotel is also on the doorstep to the world famous Great Barrier Reef and Magnetic Island, water sports and cruises, golf, fishing, rainforests, national parks and colourful outback.Return from a day of business meetings, laid-back activities or thrill-seeking adventure and kick back in the comfort of Park Regis Anchorage’s spacious and modern studio, one and two bedroom air-conditioned apartments. All rooms have WiFi access, cable TV and most have private balconies.Some of the guest rooms have recently been refurbished incorporating stylish design elements whilst still retaining the hotel's signature relaxed, tropical Queensland surrounds. The rooms have been fitted with modern indoor and outdoor furniture, new beds and designer bedding and LCD TVs. One and two bedroom apartments contain full kitchen and laundry facilities – providing a real home away from home during your visit to Townsville. Extended and long stay guests are welcome at Park Regis Anchorage.Hotel guest facilities include an onsite restaurant, a BBQ area and two swimming pools as well as off-street parking, laundry and dry cleaning service.Park Regis Anchorage is the perfect base from which to enjoy Townsville’s easy going lifestyle and surrounding attractions. ... more   less 
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Park Regis Anchorage
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