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Ibis Townsville

12-14 Palmer Street, Townsville, Queensland 4810, Australia
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Best prices for: 1 room 1 guest
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Ibis Townsville
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Ibis Townsville
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391 reviews from our community

Traveler rating
    71
    203
    85
    22
    10
See reviews for
51
145
53
106
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ipswich, Australia
1 review
1 of 5 stars Reviewed 1 week ago

King room chosen, when we arrive we are shown into a twin room, admittedly they did change us to the king room. When we got to the new room the door was so stuck I couldn't open it, my husband had to heave his shoulder against it, consequently still got a sore shoulder from the many times the door had... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Matt J, Manager at Ibis Townsville, responded to this review

Dear Ruth, Thank you for providing feedback regarding your stay with us at the ibis Townsville. I’m sorry to hear about the issues you had during your stay and will be addressing them with the relevant departments. I will send you a private message to get more details regarding the specific room you were staying in. Regards Matt Juniper, General... More 

Melbourne
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great place to stay. Lots of entertainment around there nice places to eat. Friendly staff. Nice rooms would say stay there as its one of the best areas and places. Been there many times now. Yacht club near by. Pub on the corner cheap meals but nice as well.

Was this review helpful? Yes 1
Matt J, Manager at Ibis Townsville, responded to this review

Dear Glenn, You are correct in saying our hotel is in a great location and we are glad you enjoyed your time with us. Regards Matt Juniper, General Manager More 

London, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I were travelling as a group of six and stayed at the Ibis Townsville for one night in December 2014 during a road trip down the East coast. We just wanted a decent hotel for the night at a good rate and that is exactly what we got. This hotel is centrally located in Townsville, right on... More 

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Steve W, Manager at Ibis Townsville, responded to this review

Dear Matt, Thank you for the detailed feedback you supplied regarding your stay with us last December. We appreciate your comments. Regards Matt Juniper, General Manager More 

Brisbane, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 15, 2015

And again they deliver, happy friendly check in to check out. Basic but clean rooms but the restaurant is too expensive for what you get. Staff are always helpful and i also have functions there and they are more than accomodating

Was this review helpful? Yes 1
Steve W, Manager at Ibis Townsville, responded to this review

Dear Jackie, Thank you for comments on the ibis Townsville. We appreciate you taking the time to supply them. Regards Matt Juniper, General Manager More 

Townsville, Australia
Top Contributor
105 reviews 105 reviews
36 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed April 4, 2015

Don't let the corridors of the hotel but you off as the rooms are actually ok - to the top end of the Ibis experience. The rooms are not overly big but if you're only staying for a short time than there is no problem. Bathroom is a toilet and shower but lighting is good. There is very little in... More 

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Steve W, Manager at Ibis Townsville, responded to this review

Good evening Marika, Thanks for taking the time to give us your feedback, I will be sure to share it with the team. I have to agree with you, the corridors don’t reflect the great product that we have here at the Ibis Townsville, rooms are a bit small but they are very functional and confortable with everything on its... More 

Cairns Region, Australia
1 review
4 of 5 stars Reviewed April 1, 2015

My partner and I have stayed here frequently over the last several years. With family in Townsville we keep coming back because it's good value (especially with Advantage Plus) and there are LOTS of plusses ! Close to variety of places - restaurants, marina, town centre. Sugatrain serves good food. Staff (incl. restaurant staff) are always very pleasant and helpful... More 

Was this review helpful? Yes
Steve W, Manager at Ibis Townsville, responded to this review

It's great to hear that you are getting the benefit out of your Advantage plus membership. We look forward to seeing you again the future and appreciate the great feedback. Regards Matt Juniper, General Manager More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 21, 2015

Stayed for one night. Smallish rooms but good bed. Hot shower with pressure. quite area. Good restaurants around. Really can't go wrong. Reception person was very friendly. Would stay again no worries

Was this review helpful? Yes
Steve W, Manager at Ibis Townsville, responded to this review

Hi There, thank you very much for your feedback. Hopefully we see you soon. Regards Vini Belotti Operations Manager More 

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