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Ibis Townsville

3.0 of 5 12-14 Palmer Street, Townsville, Queensland 4810, Australia
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Ibis Townsville
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Ibis Townsville
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376 reviews from our community

Traveler rating
    68
    193
    84
    22
    9
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48
142
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101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cairns, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is in a great location and you can walk around town from here. Plenty of options for dinner and drinks up and down the street. Polite staff who are helpful. The rooms are cheap and a bit cramped but you can't have it all. I like staying here but if you want a big room its not for... More 

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Darwin, Australia
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 21, 2014

This hotel was well priced and I believe that what I paid for was the standard of hotel that I received. We have previously stayed here and just noticed that the place was run down and a few annoying things like air conditioning being controlled from reception. Had difficulty with door entry key when I arrived late. Staff were good.... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Steve W, General Manager at Ibis Townsville, responded to this review

Thanks for your comments. We try and provide good value accommodation in the heart of the city. We are currently listed as a 3.5 star property on all channels, but provide service at a much higher level! Thanks again for your feedback, and all the best for 2015. More 

Brisbane
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 10, 2014

What a great find. Awesome value for money. Has a free car park. Rooms are clean and tidy. In a great street, close to lots of restaurants and easy walk to shops and the city. Close to the yacht club.

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Steve W, General Manager at Ibis Townsville, responded to this review

Dear Maria B, I'm glad you found us too! Thanks for the wonderful feedback, we look forward to seeing you again in 2015. More 

Port Stephens, Australia
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 3, 2014

Wonderfully located in Palmer Street South Townsville near many eateries which makes it a good spot to stay. Stayed in a twin room, down side is about 10cm between the beds, upside is they are on wheels and can be moved easily. If you are looking for somewhere cheap, this is suitable, but as we found out when we went... More 

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Steve W, General Manager at Ibis Townsville, responded to this review

Hi, Thanks for your comments regarding Ibis Townsville. We do also offer Superior Twin rooms at the hotel which are a bit larger than the standard rooms, and have a Queen and a single bed in the room. We try to ensure we offer great value for money, and clean, comfortable rooms with exceptional service. More 

Duaringa, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 25, 2014

If your on a quick business trip Ibis Townsville is most suitable. Reception staff are friendly. The room and bathroom are smaller than usual but it is clean and close to central business precinct in the city. Ibis has it's own restaurant plus there are many more within the street.

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Steve W, General Manager at Ibis Townsville, responded to this review

Thanks for your feedback, I'm very glad to hear the hotel met your needs. More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed November 23, 2014

I did not stay at the Hotel but I did eat in the restaurant with a work colleague Good food!! Friendly staff... Have the steak and Shiraz.... I can't remember what my colleague had. I was enjoying mine too much.. Timing between courses was good and staff did not hover. They were there when I needed them.(and very cute -... More 

Was this review helpful? Yes
Steve W, General Manager at Ibis Townsville, responded to this review

Hi Ross B, Delighted to hear you enjoyed your steak at Sugatrain. We have new menu launching mid January 2015, look forward to seeing you in the new year!. More 

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Additional Information about Ibis Townsville

Address: 12-14 Palmer Street, Townsville, Queensland 4810, Australia
Location: Australia > Queensland > Townsville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Townsville 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hotel Accor Townsville

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