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Ibis Townsville

12-14 Palmer Street, Townsville, Queensland 4810, Australia
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Ibis Townsville
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Ibis Townsville
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402 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Bunbury, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Budget hotel. Very clean friendly staff. Great breakfast served downstairs child friendly perfect for breakfast outside. Would go back. Great for families, and walking distance to town and the strand.

Was this review helpful? Yes
Cairns, Australia
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

10 year old establishment, typical Ibis fare. Large rooms. In street of bars, cafes and restaurants and close to ferries. Across footbridge into city centre. Well priced even on Townsville's busiest week with car racing. You won't be disappointed here.

Was this review helpful? Yes
Matt J, General Manager at Ibis Townsville, responded to this review

Thank you for your comments. You are correct in saying what great the value our hotel is. Regards Matt Juniper More 

Campbelltown, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Great location of hotel surrounded by lots of different restaurants to choose from.Close to Townsville CBD. Excellent room service. Superb breakfast in hotel restaurant. Friendly and professional staff.Especially Jill & Kea. Not to forget the life music in the evening at the restaurant.

Was this review helpful? Yes 1
Matt J, Manager at Ibis Townsville, responded to this review

Thank you for the great feedback regarding your stay with us. Regards Matt Juniper More 

Perth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 19, 2015 via mobile

Desperately needs a face lift and deep clean. Room was carpark facing, and had an incredibly strong mouldy smell that hits you in the face. Awful. Disappointed after a gorgeous experience at Ibis Adelaide last week.

Was this review helpful? Yes
Matt J, General Manager at Ibis Townsville, responded to this review

Thank you for your feedback. I am sorry that the hotel did not meet your expectations. We are working on the issues you raised. Regards Matt Juniper, General Manager More 

Cairns, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 12, 2015

Ibis townsville has far exceeded our expectations. My wife and I snuck away for the weekend and scored the room for $75 pn on lastminute.com. The hotel is central. Walking distance to great food, casino, city, pubs etc. The bed is super comfortable! Don't waste money on accommodation. Waste your money having fun!!! The reception/counter service was fantastic.

Was this review helpful? Yes
Matt J, Manager at Ibis Townsville, responded to this review

Dear Rowan, It is great to hear how much you enjoyed the ibis Townsville and as you said, it is great value for money in a great location. Regards Matt Juniper, General Manager More 

Brisbane
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 9, 2015

We stayed one night on our way south to Brisbane. Check in was quick and easy by a friendly but professional staff member. Our room was very clean and while it was small, it had everything we needed for a one-night stay, except extra pillows. The location of the hotel is in the midst of lots of restaurants to cater... More 

Was this review helpful? Yes
Matt J, Manager at Ibis Townsville, responded to this review

Thank you for your feedback. We are very happy that you enjoyed your stay at our hotel and look forward to seeing you again. Regards Matt Juniper, General Manager More 

Sydney, Australia
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 7, 2015

We stayed here for 2 nights, travelled for 2 days and then returned for 1 more night before heading off to Brisbane. The rooms are really comfortable, quiet and very clean. The hotel has ample parking, and is within walking distance to a number of restaurants on Palmer Street. The staff are very friendly and nothing was too much trouble.... More 

Was this review helpful? Yes
Matt J, Manager at Ibis Townsville, responded to this review

Thank you for your feedback.. We are very happy that you enjoyed your stay with us and look forward to seeing you again. Regards Matt Juniper, General Manager More 

Cairns, Australia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed May 30, 2015

Rooms are clean, simple and well presented. Plenty of off street parking. All the staff have been very friendly. Plenty of restaurants, bars and cafes all within a short walk from the hotel. A good place to stay

Was this review helpful? Yes
Matt J, Manager at Ibis Townsville, responded to this review

Dear Gordon, Thank you for your feedback and I will pass them on to our staff. We all look forward to seeing you in the future. Regards Matt Juniper, General Manager More 

Canberra, Australia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 27, 2015

The staff are helpful, off street parking is included. The rooms are always clean just make sure your room is away from the front street which can get noisy. Breakfast was included in the rate which was very reasonable. The restaurant downstairs has a good menu although a touch expensive. Brandy's down the road has fantastic staff and serves simple... More 

Was this review helpful? Yes
Matt J, Manager at Ibis Townsville, responded to this review

Thank you for you recent feedback. We are very happy that you enjoyed your stay with us at the ibis Townsville. We look forward to seeing you again. Regards Matt Juniper, General Manager More 

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