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Ibis Townsville

12-14 Palmer Street, Townsville, Queensland 4810, Australia
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Best prices for: 1 room 1 guest
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Ibis Townsville
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Ibis Townsville
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381 reviews from our community

Traveler rating
    70
    195
    85
    22
    9
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48
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103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night. Smallish rooms but good bed. Hot shower with pressure. quite area. Good restaurants around. Really can't go wrong. Reception person was very friendly. Would stay again no worries

Was this review helpful? Yes
Steve W, Manager at Ibis Townsville, responded to this review

Hi There, thank you very much for your feedback. Hopefully we see you soon. Regards Vini Belotti Operations Manager More 

Airlie Beach, Queensland, Australia
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a few nights on a business trip. Although the rooms are quite small they have all you need. Now coming from someone who manages a resort I just want to acknowledge the housekeeping team. Without them a hotel would not be able to operate and many people forget that. Guys you're doing a great job!!! Keep up... More 

Was this review helpful? Yes
Steve W, Manager at Ibis Townsville, responded to this review

Hi There, thanks for this amazing review; I couldn’t agree more, the housekeeping team is a big part of the Operation. It is really good when we can impress our guests, but is even better when we can impress people whit the same line of work as us.  Thanks for staying with us. We hope to see you back... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed February 8, 2015

Close to some very good food and drinking holes, the always clean and comfortable Ibis is only 10 minutes walk from The Strand and not much more from.the boat to Magnetic Island. My new regular stopover in Townsville

Review collected in partnership with Accorhotels.com

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Cairns, Australia
2 reviews
4 of 5 stars Reviewed January 13, 2015 via mobile

This hotel is in a great location and you can walk around town from here. Plenty of options for dinner and drinks up and down the street. Polite staff who are helpful. The rooms are cheap and a bit cramped but you can't have it all. I like staying here but if you want a big room its not for... More 

Was this review helpful? Yes
Steve W, General Manager at Ibis Townsville, responded to this review

Hi Dan F, Thanks for the review, and I'm very glad we provided a great base for you in Townsville. The hotel is clean and friendly, and as you mentioned, in a great location on Palmer Street. We all hope to see you at Ibis on your next visit from Cairns. Cheers, Steve Wellsteed - General Manager More 

Darwin, Australia
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 21, 2014

This hotel was well priced and I believe that what I paid for was the standard of hotel that I received. We have previously stayed here and just noticed that the place was run down and a few annoying things like air conditioning being controlled from reception. Had difficulty with door entry key when I arrived late. Staff were good.... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Steve W, General Manager at Ibis Townsville, responded to this review

Thanks for your comments. We try and provide good value accommodation in the heart of the city. We are currently listed as a 3.5 star property on all channels, but provide service at a much higher level! Thanks again for your feedback, and all the best for 2015. More 

Brisbane
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

What a great find. Awesome value for money. Has a free car park. Rooms are clean and tidy. In a great street, close to lots of restaurants and easy walk to shops and the city. Close to the yacht club.

Was this review helpful? Yes
Steve W, General Manager at Ibis Townsville, responded to this review

Dear Maria B, I'm glad you found us too! Thanks for the wonderful feedback, we look forward to seeing you again in 2015. More 

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