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City Oasis Inn

4.0 of 5 143 Wills Street, Townsville, Queensland 4810, Australia
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Certificate of Excellence 2014
City Oasis Inn
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City Oasis Inn
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184 reviews from our community

Traveler rating
    86
    69
    23
    3
    3
See reviews for
45
62
15
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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2 reviews
5 of 5 stars Reviewed 1 week ago

Just needed one night's stay at an affordable place and we were blown away with the cleanliness and newness of City Oasis Inn. Not to mention very friendly staff that upgraded our room for a very small extra fee. Definitely a great experience - everything in good working order and most importantly, clean and tidy!!!

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Brendan C, Public Relations Manager at City Oasis Inn, responded to this review

Hi Nadia, Who doesn't love an upgrade? It's great to hear that you had such a fantastic experience at City Oasis. "Cleanliness is next to godliness" or so they say and that is the mantra our brilliant housekeepers live by. They will be pleased to hear of your appreciation. I'lb be sure to pass on the compliments. Happy Travels, Rebecca. More 

Castlemaine
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked this hotel after finding an online offer that included a late checkout. The staff were very polite and helpful over the phone, but the reception closes at 6.00pm. They have an effective system to obtain your room key, but it seems odd when you are used to reception areas being open to at least 8pm or 9pm. The... More 

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Brendan C, Public Relations Manager at City Oasis Inn, responded to this review

Hi Tessa, Thanks for your honest feedback. We're glad that you were able to take advantage of our late check-out offer. The late arrival procedure we have for our after-hours check-in is extremely user-friendly and secure. Our Reception is open Mon-Fri 8:00am - 6:00pm and Sat/Sun 9:00am - 5:00pm. However there is always an on-site manager available by phone, who... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Connecting doors, perfect for family with middle-grown up kids. Nice and tidy, city-centre within Walking-distance. Free wi-fi, that is not very common along the road. Nice pool area to chill in. Very friendly staff.

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Brendan C, Guest Relations Manager at City Oasis Inn, responded to this review

Thanks Helene! We're pleased you had an enjoyable stay. In our fast paced world we know how important it is to stay connected and that is why we offer our guests FREE WIFI. We are located in the CBD and as you've discovered it's handy being a stone's throw away from Townsville's main attractions. Happy Travels :) Rebecca. More 

Calabash, North Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had just returned from a stay on Magnetic Island and wanted to see Townsville before continuing on to Cairns. We found City Oasis Inn on TripAdvisor and it turned out to be everything it was advertised to be. The property is located within easy walking distance of the downtown area, the room was spacious and clean with all of... More 

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Brendan C, Guest Relations Manager at City Oasis Inn, responded to this review

Wow- thanks so much for the review Calabash wanderer! We couldn't agree more, and often guests like you are surprised by the tropical oasis in the middle of a concrete jungle CBD. We very much appreciate your detailed and appropriately titled feedback :). Positivity is infectious, and I'm sure that throughout your travels, your positive and generous behaviour inspires people... More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here recently overnight. It was a lovely clean and welcoming hotel. The pet friendly facilities were a definate plus as we were travelling with our dog, who enjoyed the beautiful lawn he was allowed to visit, just the thing he needed after travelling 800kms in a car! Gym and Pool useage is included in the price as is... More 

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Brendan C, Guest Relations Manager at City Oasis Inn, responded to this review

Hi Cazkas! "Dogs are not our whole life, but they make our life whole". There's a sappy quote for you. As you might have guessed we are always happy to accommodate canine's and their owners. Driving with a family in tow can be exhausting at times so it's good that you were able to unwind and enjoy some respite at... More 

1 review
5 of 5 stars Reviewed January 20, 2015 via mobile

Modern and clean rooms. Free Wifi worked excellent. Access to big and modern fitness centre. Free parking spaces. Very friendly staff and a beautiful pool and grill area. Quiet area, Woolworth 5 minutes by feet, The Strand 20 minutes by feet. Overall we enjoyed our stay at the Oasis Inn very much and would recommend it to everyone.

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Brendan C, Guest Relations Manager at City Oasis Inn, responded to this review

Hi Michela, You guys really made the most of your time in Townsville- even though there was a little rain! Free access to Strand fitness is something we offer to all guests- we know that when you travel sometimes we over-indulge ourselves, so it's important to balance the indulgence out. You are honourary Australians now that you've had an Aussie... More 

Sydney, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
4 of 5 stars Reviewed January 20, 2015

A one night stay on our way north. Staff were friendly and helpful, room was smallish,l but OK for the one nighter. Bed was good and air conditioning very quiet, so no complaints. Room was on the first floor and access was via stairs. Parking was off street but some awkward spots had us parked on the lawn - not... More 

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Brendan C, Guest Relations Manager at City Oasis Inn, responded to this review

Thanks Paverne :) Our Mattresses have recently been upgraded so it's good to hear that they are comfortable for our guests. We do offer off-street parking, sometimes we are quite busy but there's always space on the grass. Hope you're enjoying the rest of your trip. Rebecca. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 11, 2015

We realley enjoyed our stay at City Oasis Inn and are very grateful for the great tipps the hosts gave us during our stay. The appartment was comfortable, and the breakfast was really delicious. The location next to The Strand made it so easy to enjoy the stay even more.

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Brendan C, Guest Relations Manager at City Oasis Inn, responded to this review

We appreciate your feedback Isa-bella! We're always happy to help guests when they need tips about Townsville, with most of us being born and bred locals we know that being so close to the strand is fantastic during these summer months. I'll pass on your compliments to the chef :) Thank-you, Rebecca. More 

Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 10, 2015

Due to a family emergency I rang the night before and was able to be accommodated the next day. Asked for a standard room with a kettle and fridge and asked if a toaster could be made available. Upon check in they kindly upgraded me to a room (115) with a full kitchen so I was able to maintain a... More 

Was this review helpful? Yes
Brendan C, Guest Relations Manager at City Oasis Inn, responded to this review

Thank-you for your detailed review and feedback. Room 115 is a great family room as it has a kitchenette and is next to the communal balcony and pool area. I'm glad you were able to make use of our central location and we have taken on board your suggestion for a lamp :). I know it's never easy dealing with... More 

Melbourne, Victoria, Australia
1 review
5 of 5 stars Reviewed January 9, 2015

Booked for 2 nights wish we could have stayed longer rooms were very comfortable and clean loved the pool and the staff was very welcoming after a long drive we will definitely stay again on our return home

Was this review helpful? Yes
Brendan C, Guest Relations Manager at City Oasis Inn, responded to this review

Hi Helen, Road trips can be exhausting! Next time ask take a few more days to re-cover and laze about by the pool at City Oasis. Thanks for your kind words :) See you next time you're on the road again, Rebecca More 

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Additional Information about City Oasis Inn

Address: 143 Wills Street, Townsville, Queensland 4810, Australia
Phone Number:
Location: Australia > Queensland > Townsville
Price Range (Based on Average Rates): $
Hotel Class:4 star — City Oasis Inn 4*
Number of rooms: 42
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Also Known As:
City Oasis Hotel
Hotel Style:
#2 Business Hotel in Townsville
#3 Luxury Hotel in Townsville
#3 Family Hotel in Townsville
#5 Romantic Hotel in Townsville

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