Jupiters Townsville Hotel & Casino (Australia) - Hotel Reviews

Also Known As:: Jupiters Townsville Hotel And Casino; Jupiters Townsville Hotel Townsville; Jupiters Townsville Hotel; Jupiters Hotel Townsville; Jupiters Townsville

Address: Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia

Phone Number:

Region: Australia > Queensland > Townsville

Amenities:

Beach Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

#5 Business Hotels in Townsville

#8 Luxury Hotels in Townsville

Price Range: $$

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Jupiters Townsville Hotel & Casino is superbly located on the Townsville breakwater and overlooks magnificent Magnetic Island, the Coral Sea and Townsville City. The property is within walking distance of the Magnetic Island Ferry terminal, the CBD, the restaurant precincts of Palmer and Flinders Streets and Townsville’s award-winning beachfront, The Strand. There is so much to do - so much to see in Townsville and Jupiters is a “hot spot” for lifestyle and holidaying in the tropics! ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Agoda, Venere, Olotels, Otel, Priceline, HotelsClick and Tingo so you can book your Jupiters Townsville Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

HapWedBA

Mackay

Senior Reviewer

10 reviews

Reviews in 4 cities

1 helpful vote

“Lovely”

Reviewed June 13, 2013 NEW

On our first night of our honeymoon, travelling north, we stayed here, and it was lovely. Service wonderful, and was upgraded to a gorgeous room, with a exquisite bottle of champagne ... Very worthwhile. Their buffet breakfast is definitely the best we've ever tried. Highly recommended place.

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JazzyJeffrey

Brisbane

Senior Contributor

28 reviews

19 hotel reviews

Reviews in 15 cities

23 helpful votes

“Average”

Reviewed May 28, 2013

I stayed at the Townsville Jupiters complex recently for a work trip and conference. If I had the choice, I would not stay again. The rooms were fine, nothing special. Bathrooms are small. Bed was comfortable. Service was... interesting. The guys out the front on concierge/valet were very friendly and lovely. Unfortunately I cannot say the same for the service... More

Was this review helpful? Yes 2

See 4 more reviews by JazzyJeffrey for Townsville

Dear JazzyJeffrey Thank you for taking the time to review Jupiters Townsville after your recent business trip. It is terribly disappointing that your experience has been littered with a number of negative experiences. Your commendation for the service provided by our front drive staff is appreciated however it is regretful that this has not extended to all staff. Please be... More

imanaussie2

melbourne

21 reviews

10 hotel reviews

Reviews in 9 cities

9 helpful votes

“Good place to stay”

Reviewed May 24, 2013

I have stayed at jupiters a few times now and each time it is really pretty good but this time all the staff were much friendlier than any other time I have stayed there. The Spin restaurant has improved a lot as well. The food and service is now very very good. The only complaint I have about Jupiters overall... More

Was this review helpful? Yes 1

See 5 more reviews by imanaussie2 for Townsville

imanaussie2 has 1 more review of Jupiters Townsville Hotel & Casino

“Great place to stay”

Reviewed June 13, 2012

Dear imanaussie2 I am delighted that you have once again enjoyed your stay at Jupiters Townsville. Our friendly and attentive team are committed to providing our guests with a level of customer service that is second to none. Our Food & Beverage team have been working hard to tempt our guests with great menu selections. I am therefore pleased that... More

Kim M

Melbourne, Australia

9 reviews

7 hotel reviews

Reviews in 7 cities

16 helpful votes

“Nice”

Reviewed May 21, 2013 via mobile

We stayed here for a night and thought it was good. The room was clean and the bed was comfy..thats all we need. We enjoyed a meal in the restaraunt next to reception and of course lost a few dollars in the casino..but you get that. I also left my nighty in the room but nobody called to let me... More

Dear Kim M Thank you for taking the time to review Jupiters Townsville on Trip Advisor. I am very pleased that you have had an enjoyable stay at our hotel and casino. I am delighted that you chose to dine with us at Kōbe, as it is fast becoming a favourite with locals and visitors alike. I would like to... More

Shanearn

Brisbane, Australia

Top Contributor

51 reviews

31 hotel reviews

Reviews in 29 cities

56 helpful votes

“Pleasant enough”

Reviewed May 13, 2013

The Townsville Hotel & Casino is holding itself quite well even though the establishment is becoming quite old, when compared to other options in Townsville. The staff are friendly and willing to help. The meals in the Kobe restaurant are a bit disappointing and overpriced. The meals in the Aqua buffet are really poor. Apart from the fresh seafood the... More

Dear Shanearn As you have mentioned Jupiters Townsville celebrates a long standing history across Townsville’s skyline. It is through feedback from guests, such as yourself, that we continue to identify the needs and desires of our guests and patrons to ensure that we are able to provide experiences exceeding their expectations. It is always disappointing to read that a guest... More

Kasey G

Mackay, Australia

8 reviews

3 hotel reviews

Reviews in 5 cities

“Nice stay”

Reviewed May 12, 2013

We were quickly put thru check in. Room was nice and clean. Dinner at Kobe restaurant was beautiful. And the breakfast buffet was yummy, with heaps of options for all tastes. The cafe in the casino part was cheap, but the meals were great. sign up free to casino rewards and you can get your meals in the casino cheaper.... More

Dear Kasey G Thank you for your lovely review of Jupiters Townsville. As you can imagine, it is always a pleasure to receive such positive feedback from our valued guests. It is fabulous that you have enjoyed your stay with us, from check in to the comfort of your room. With three restaurants to choose from there is certainly something... More

Scha79

1 review

“Over zealous security”

Reviewed May 10, 2013 via mobile

After a function at the casino I found the security staff to be over zealous and overly physical in their application of entry policy. I would recommend that any traveller looking to enjoy a few drinks before entry to the casino enter them drink as I found the security staff to be overly physical and aggressive.

Dear Scha79 I am disappointed to read that your recent visit to the Casino at Jupiters Townsville has not met with your expectations. It is regretful that your experience on this occasion has left you feeling dissatisfied with the professional conduct of members from our Safety & Security team. As we take all feedback seriously, I would like to extend... More

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MrsMackMooneePonds

49 reviews

12 hotel reviews

Reviews in 22 cities

“Lovely quiet room, Great dinner in Restaurant”

Reviewed May 7, 2013

We took one of the specials for the night, on a Friday night. My husband and out 14 year old son. Plenty of space in the room. Used the gym and had a lovely walk around town the next day. We did wait for a table in Kobe, but it was worth it. Just sat in the bar across the... More

Dear MrsMackMooneePonds This sounds like the perfect weekend away! I am very pleased to read that your family has enjoyed the fantastic facilities that we offer at Jupiters; I do hope you had the opportunity to enjoy time in the sauna or a relaxing massage. We are certainly spoilt by our location with picturesque views to Magnetic Island and the... More

Terri S

Peregian Beach

Contributor

18 reviews

Reviews in 14 cities

5 helpful votes

“Nice Rooms”

All the rooms have been refurbished and are very nice and spacious. The pool area is good but very quiet and doesn't seem like they ever have much going on but if you want to hang out by the pool in the peace and quiet it's perfect. Front desk service is always very average and extremely slow. Doesn't matter how... More

Dear Terri S At Jupiters Townsville we are very happy with the results of our recent refurbishments of our Deluxe and Executive accommodation level. We have received a lot of positive feedback similar to that of your own. Our pool area, surrounded by beautiful gardens, certainly offers the perfect place to relax, in or out of the pool. Beautiful views... More

Steve B

4 hotel reviews

“Excellent room, excellent veiw”

Reviewed April 27, 2013

After reading some comments about the rooms I had some reservations, I was booked into the executive rooms, level 17, great room, very modern, great veiw, great value, looking forward to going back soon.

See 5 more reviews by Steve B for Townsville

Dear Steve B Thank you for taking the time to review Jupiters Townsville on Trip Advisor. It is very pleasing to read that your stay in our Executive accommodation has exceeded your expectations in every way. The views to either Magnetic Island or the Marina are certainly spectacular from the Executive levels. Thank you once again for your thoughtful comments... More

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Jupiters Townsville Hotel & Casino

Jupiters Townsville Hotel & Casino

164 reviews from our community

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