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Jupiters Townsville Hotel & Casino

Certificate of Excellence
Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia
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Jupiters Townsville Hotel & Casino
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Jupiters Townsville Hotel & Casino
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362 Reviews from our TripAdvisor Community

Traveler rating
    103
    147
    71
    23
    18
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61
134
19
101
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Any
English first
  • All months
    (362)
  • Mar-May only
    (115)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (83)
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Brisbane, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed just for one night with family as we were in Townsville for a special occasion. The staff at the hotel reception and in the casino were extremely friendly and helpful. The room I stayed in was located on the executive level and was really nice with modern finishings. I would certainly stay here again. They also have a... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

My hubby and I love the service of this place...we were upgraded to a suite and loved the king size bed,we stayed here when we eloped,we had complimentary champagne on arrival as well as on the day of wedding...love staying at jupiters 😃

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Brisbane, Australia
Top Contributor
58 reviews 58 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

It's been a few years, but refurbished rooms are very nice. Great nights sleep after the Shitbox car rally. Great breakfast And loved the cafe and sports bar inside the casino. Not much time or weather to try the pool, but it looked inviting. Great car parking.

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Speers Point, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights. Bed was comfortable, beautiful clean rooms. We had a view of the marina. All staff throughout motel were very pleasant. We were on the 18th floor & it was lovely & quite. Food at the cafe & over the bar was delicious . Would definitely stay here again!

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Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived for a four night stay at Jupiters and couldn't be happier. Our room had everything we needed including a wonderful view of the ocean. A bottle of wine and card were waiting for us in our room, which was a lovely surprise for our wedding anniversary. The staff were friendly and helpful - we certainly felt looked after.... More 

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Senior Contributor
37 reviews 37 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived in Townsville after a 7 day car rally so anywhere with hot showers and comfy beds was going to impress us. Our room had everything we needed 2 queen beds, TV, good sized bathroom and a view of the ocean. We dined in the buffet restaurant on the Friday night and had the seafood buffet which was a... More 

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Brisbane, Australia
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel has the promise of being the #1 Townsville venue. Sadly, it falls well short. The location, view, and structure provide the promise. They do look outstanding. Sadly, my recent 2-night business visit was disappointing, with the hotel let down by poor food, wines, maintenance and service. Premium pricing should come with good service. It surprises. then, that such... More 

Was this review helpful? Yes 1
Lake Macquarie, Australia
Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is the hotel to stay at in Townsville, staff are friendly and helpful make you feel welcome as soon as you step foot into the lobby ensuring that you are well informed of things to do around Townsville and helping to organize day trips. Rooms are clean and well kept and the venue offers a variety of food options/restaurants... More 

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Palmwoods, Australia
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 4 weeks ago

From the minute we walked in.... It didn't feel like a fun environment Very small..our friend who drinks a spirit on the rocks received real attitude from bar almost refusing him saying it had to be purchased with a mixer??? . Not a good feel overall. Won't be ever going back.

Was this review helpful? Yes 5
Cremorne, Australia
Top Contributor
114 reviews 114 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is an ideal place to stay in Townsville for either a short stay or more, we used this venue as our one night accommodation before going to Magnetic Island and also on the way back home so as not to waste our days on the Island. The rooms are large and Ocean Views are great. The property changed hands... More 

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