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Jupiters Townsville Hotel & Casino

Certificate of Excellence
Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia
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Best prices for: 1 room 1 guest
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Jupiters Townsville Hotel & Casino
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370 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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  • French first
  • German first
  • Indonesian first
  • Italian first
  • Any
English first
  • All months
    (370)
  • Mar-May only
    (115)
  • Jun-Aug only
    (93)
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    (79)
  • Dec-Feb only
    (83)
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Townsville, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Everything was lovely, although we stayed a little while ago before I had tripadvisor. The room we had, had a beautiful view of the ocean, it was very clean and spacious. The restaurant is awesome with an all you can eat buffet including seafood! and the same for breakfast, all you can eat. Our bed was lovely it was comphy... More 

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Gold Coast, Australia
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Upgraded to a suite on 16th floor. Views of both marina and ocean fabulous. Rooms and decor rather dated and in need of renovation. Small gym but adequate. Valet parking available at $15 per day but car is still in open car park.

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very clean hotel room and extremely comfortable (I stayed in an executive room). Front office staff were very professional and friendly at both check in and check out. Room service is good and the food was delicious.

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Mackay, Australia
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Whilst we found staff very friendly and helpful the rooms are very tired and in need of a refurb. Everything was clean and Jupiter's is in a great location. Everything is in walking distance which we found very handy. We didn't use our car at all and just enjoyed the walking. The Strand is a great walk and we ate... More 

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Sydney, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Regular hotel room that was clean and comfortable. Friendly staff. Great ocean view although the cheaper option of a mariner view would have been just as nice. Over our five night stay we ate in both the restaurant and at the buffet and had room service. Restaurant was lovely and room service was a comfy solution after a big day.... More 

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Goulburn and Surrounds, Australia
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent four nights here Great room clean except each day when room serviced things were forgotten or old rubbish bag left on bench Not something you would expect from this type of establishment Staff very friendly around casino and restaurants good value

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Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Walking into the casino lobby at night was really cool, it's funky and well designed. The front counter was friendly and helpful. As I was approaching my room I was getting excited, unfortunately that ended when I entered my room as it felt like I had gone back to the early 90's. Practical layout like most hotels but incredibly outdated.... More 

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Brisbane, Australia
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed just for one night with family as we were in Townsville for a special occasion. The staff at the hotel reception and in the casino were extremely friendly and helpful. The room I stayed in was located on the executive level and was really nice with modern finishings. I would certainly stay here again. They also have a... More 

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2 reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

My hubby and I love the service of this place...we were upgraded to a suite and loved the king size bed,we stayed here when we eloped,we had complimentary champagne on arrival as well as on the day of wedding...love staying at jupiters 😃

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Brisbane, Australia
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 21, 2015

It's been a few years, but refurbished rooms are very nice. Great nights sleep after the Shitbox car rally. Great breakfast And loved the cafe and sports bar inside the casino. Not much time or weather to try the pool, but it looked inviting. Great car parking.

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