I was recently holidaying in Townsville with my husband, it was his birthday so I decided to treat him to 2 nights in the "Presidential Suite" at Jupiters at a cost of $1300. I rang to book, yes its available for 2 nights, great! Lets proceed with booking.... have you stayed at Jupiters before they asked me... no Im from... more

2 days before arriving I played blackjack at the Reef Casino in Cairns and what I lost there, I gained in Townsville, so that lightened my mood. Nevertheless, we arrived in Townsville on a sunday and it was sooo boring. We visited Reef HQ and regretted it instantly, we walked the empty streets in the city centre, to finally get... more

We booked a 3 night package deal with breakfast and the possibility of a room upgrade from superior to deluxe. We arrived at the hotel 2 hours before check in and we told our room was ready and we were being upgraded to a deluxe room on the 11th floor with views of the ocean/marina. The room was well presented,... more

We only stayed the one night, but would have no hesitation going back. Reception staff were lovely, rooms clean and well presented and the breakfast was really yummy - so much to choose from and everything you could want. Bed and breakfast rate was great value. Also, have to mention the hotel's kindness at returning my mobile phone to me... more

I stay at the Casino a few times & year & always come back, I absolutely love it there. The staff are very professional & I get exceptional service. The Valet parking guys are brilliant & they always help with my luggage to the room & also when I check out, I couldn't ask for anything else. It's a credit... more

Would definatly stay again. Going on a family vacation, we booked a twin room at Jupiters last minute, and the staff at reception, & porters were lovely, they couldn't do enough for you. The room had a beautiful view of the Mariner and was spotless. Despite a few scuff marks on the furniture, which you would expect to find, there... more

My wife and I travelled up to Townsville to relax and celebrate her birthday. We stayed at Jupiters because on previous visits it has always been a reliable establishment. I'm sorry to say that it slipped a long way. Up front I must say we were offered a room at a competitive rate that included breakfast and when checking in... more

We booked 5 nights with breakfast in Superior room as part of a package with a upgrade to to Deluxe room (if available). Even through the hotel was only partially occupied for the first 3 nights we were told that the upgrade would not be available as the hotel was fully booked for the last 2 nights - which was... more

We have just returned from a weekend at Jupiters . We had one of the Executive Rooms and I cannot fault the room. It was clean and tidy and on arrival there wasa free bottle of bubbles and chocolates (not sure if these were supplied by the hotel or the group leader!). We had a few hours around the pool... more