We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jupiters Townsville Hotel & Casino

4.5 of 5 Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Jupiters Townsville Hotel & Casino
Professional photos View all
Browse nearby
Jupiters Townsville Hotel & Casino
Write a Review

324 reviews from our community

Traveler rating
    90
    130
    67
    21
    16
See reviews for
54
113
19
96
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (324)
  • Mar-May only
    (77)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (83)
All months
Canberra, Australia
Senior Contributor
23 reviews 23 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Though the hotel was quite average, the bed was extremely hard and uncomfortable, the aircon in the Casino and the reset of the building is freezing. Make sure you take a cardigan or jacket! There is always a smell of ship diesel fuel coming from the river next door. Yuck. The restaurants are pretty poor and its so far from... More 

Was this review helpful? Yes
Magnetic Island, Australia
Top Contributor
55 reviews 55 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Over from Maggie for a one night stay for a wedding anniversary break and a delightful meal in Kobe restaurant. Staff very attentive and check in and out very swift and friendly. Was on the lowest floor with no view but seeing as little time was spent in the room I have no complaints with the price. Very nice and... More 

Was this review helpful? Yes
doncaster
Top Contributor
92 reviews 92 reviews
6 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Mum and me arrived at the Jupiters for a nights stay after a long flight from the UK We were greeted by staff at the entrance and our bags were carried for us ...thankyou The receptionist ..(Shaguna) was brilliant we were a little stressed as mums suitcase was still in Brisbane !!! The hotel staff calmly and professionally rang through... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights during January. After checking in the stay just went down hill. 1. When booked asked for highest floor, no worries, however given lowest floor for room type we booked. 2. Confirmed it was a refurbished room, however room was old and dirty. Mould and hair in the shower. Guessing not refurbished. 3. A/C didn't go below... More 

Was this review helpful? Yes
Dallas, Texas, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The recently remolded Townsville Jupiters exceeded my expectations in every way! The beautiful hotel lights can be seen on the water miles away, but upon arrival, the "light" of the very accommodating staff was just as bright inside. Genuine smiles and guidance led the way to a beautiful room with very generous spaces and amenities. But, the best was yet... More 

Was this review helpful? Yes
Rockhampton, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed in a superior suit and must say it was huge and certainly very comfortable. The view from my balcony of Townsville and the marina was just magical and looking at the ocean and Magnetic Island from my bedroom well it was all I could ever wish for from a hotel. The lounge area had a very impressive size... More 

Was this review helpful? Yes 1
Bournemouth, United Kingdom
Top Contributor
52 reviews 52 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean, good service but designed for the casino goers. The restaurant buffet was all but emptied by the wave of gamblers at lunch but wwe were charged the full rate anyway. Good room with view of magnetic island, spacious and well equipped. Nice swimming pool in pleasant grounds. It's a nice place but a bit sterile. Walking distance to the... More 

Was this review helpful? Yes
Townsville
Contributor
19 reviews 19 reviews
14 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel on Saturday 7 February for one night. Was planning a big night at the casino including dinner so decided to stay the night. I was quite surprised by the room. It was reasonably spacious, very clean, great bed and had all the mod cons. The views were also excellent, looking out over the pool (very large)... More 

Was this review helpful? Yes 1
Canberra, Australia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ok walk in stay and opted for the superior room with breakfast deal which seemed like really good value until we opened the door of the room. Small (which is ok as only one night), but smelled musty and the timber furniture looked like someone had been using it as a chopping board - very strange we thought to be... More 

Was this review helpful? Yes
Mackay
Top Contributor
85 reviews 85 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very clean , tidy well appointments rooms with very comfortable beds. The pool was fabulous and was the place we wanted to be after a day air sightseeing. The views from the Hotel are fantastic and close enough to walk to the esplanade and water park.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Jupiters Townsville Hotel & Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jupiters Townsville Hotel & Casino

Address: Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia
Location: Australia > Queensland > Townsville
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Jupiters Townsville Hotel & Casino 4.5*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Orbitz, Hotels.com, Despegar.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Jupiters Townsville Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jupiters Townsville Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Hotel Townsville
Hotel Style:
#3 Business Hotel in Townsville
#4 Family Hotel in Townsville
#6 Luxury Hotel in Townsville

110 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (89)
Viewed
Room/suite (26)
Viewed
View from room (15)
Viewed
Hotel & grounds (23)
Viewed
Dining (2)
Viewed
Pool/beach area (7)
Viewed
Bathroom (6)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (7)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
Room/suite (5)
Viewed
View from room (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay