We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jupiters Townsville Hotel & Casino

4.5 of 5 Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Jupiters Townsville Hotel & Casino
Professional photos View all
Browse nearby
Jupiters Townsville Hotel & Casino
Write a Review

298 reviews from our community

Traveler rating
    78
    121
    63
    20
    16
See reviews for
48
103
18
92
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (298)
  • Mar-May only
    (75)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (59)
All months
Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed overnight in a room overlooking the ocean on a trip down to Brisbane. Lovely, friendly service, beautiful, clean, spacious rooms. We took our cocktails from the bar up to our rooms! :) Highly recommended for a Townsville stay.

Was this review helpful? Yes
Perth, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at Jupiter's for three nights, friendly staff rooms very clean. Small casino but not many people. You must go to paluma absolutely fantastic. Have lunch in the clouds. If you have an ocean view room you can see magnetic island.

Was this review helpful? Yes
Nerang Qld Australia
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I would say that although the casino itself was not impressive, the service from the staff was very good. Both in the hotel reception and surrounding areas. Unfortunately I had issues with the door lock not functioning correctly, so that cost me a half hour on check in. The hotel rooms are comfortable, and I had a good nights sleep.... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Couldn't complain it was a great place to stay, rooms need updating but are still very clean, comfy beds, nice grounds, dined at Aqua buffet and it was fantastic, kids ate free. Staff very helpful and friendly. Great view of magnetic Is. Never went in to casino but next time when I have no kids with me I will be... More 

Was this review helpful? Yes
Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We had an overnight stay at Jupiters Hotel. As we had driven up from Brisbane, we had arrived earlier than expected and we were quite tired. The hotel staff were exceptionally hospitable and made our room available to use very early. We also had a late check out. The staff were friendly, helpful and professional. The hotel itself is a... More 

Was this review helpful? Yes
Donnybrook, Australia
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here overnight on our way to Orpheus Island in November. Due to our flight time we arrived around 10pm but that was no problem for the very pleasant staff on reception who very kindly upgraded us. Our room was clean and modern, the bed was comfortable and room service was quick to deliver a very tender juicy steak even... More 

Was this review helpful? Yes
Mackay, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I wouldn't waste your money or your energy with Jupiters Casino. No atmosphere, no entertainment, no buzz just drab and boring. Yawn! It appeared that as the night went on, the dress standards slipped and so did the standards of everything else. The staff seemed friendly (mostly) but that is the only positive I can manage from our experience. I'm... More 

Was this review helpful? Yes
Coolangatta, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff here are excellent. From booking through to checkout they all were extremely helpful and very friendly. They seriously went the extra mile. The view was fantastic and the price was very reasonable. The facilities were great and the rooms clean.

Was this review helpful? Yes
Sydney, Australia
Top Contributor
59 reviews 59 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having been to Townsville many times, I'm quite impressed with my first visit here. Great location walking distance to the Strand, and Ferry terminal to Magnetic Island. This hotel has a lot to offer. Although a little dated, it is clean, comfortable and offers excellent service.The pool area and gardens, is lovely and very well maintained , you have the... More 

Was this review helpful? Yes
Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here 2 nights 26/11/14, 27/11/14 and from the start to the finish the staff were absolutely fabulous, nothing was too much trouble, the room I stayed in was spotless with a beautiful view of Magnetic Island, on the first night I had the Buffet and it was outstanding (bit Noisy Kids eat free). The second night I ate in... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Jupiters Townsville Hotel & Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jupiters Townsville Hotel & Casino

Address: Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia
Location: Australia > Queensland > Townsville
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Jupiters Townsville Hotel & Casino 4.5*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Orbitz, Despegar.com, TripOnline SA, Agoda, Travelocity, Odigeo and Tingo so you can book your Jupiters Townsville Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jupiters Townsville Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Hotel Townsville
Hotel Style:
#3 Business Hotel in Townsville
#9 Luxury Hotel in Townsville

96 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (76)
Viewed
Pool/beach area (7)
Viewed
Hotel & grounds (16)
Viewed
View from room (14)
Viewed
Room/suite (22)
Viewed
Bathroom (6)
Viewed
Dining (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (7)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
Room/suite (5)
Viewed
View from room (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay