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Jupiters Townsville Hotel & Casino

Certificate of Excellence
Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia
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Jupiters Townsville Hotel & Casino
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Jupiters Townsville Hotel & Casino
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385 Reviews from our TripAdvisor Community

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Traveler rating
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    154
    83
    23
    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Any
English first
  • All months
    (385)
  • Mar-May only
    (115)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (83)
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Sydney, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

Good rooms, great food and very friendly staff. Downside Free one hour wifi which is OK BUT a big place like this should be unlimited. Easy car park assess Would go back again if we were travelling that way.

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Queensland, Australia
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The rooms are ok, not wonderful, the location is great, parking is easy. Meals a bit ordinary. I wouldn't choose to stay there again as there are some other places that are much better value near by. The staff were friendly.

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Canberra, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Reception staff were friendly and professional. Room was clean but a little tired. Fifty dollars per night charged to credit card and refunded (takes 7 to 10 days) if nothing used out of mini bar. A short walk to Strand and museums etc but not the most scenic end of town.

Was this review helpful? Yes 1
Townsville, Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Right from the minute we arrived the service at Jupiters was excellent. The staff are friendly and accommodating. My husband had booked an Executive Suite. I am not sure if these have been recently refurbished but they were tastefully done. The glass encased plunge bath and shower made the room look massive. The bed was extremely comfortable. As we were... More 

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Sydney
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Unexpectedly ended up in town. Did not gamble and wasn't interested in that part of the facility. We had a room on the top floor which had sea views. I think we saw more of an ugly working harbour than magnetic island. Good king size bed but rough nylon sheets . Nice quiet room though. A mediocre attempt at renovating... More 

Was this review helpful? Yes 1
Sydney, Australia
3 of 5 stars Reviewed 1 week ago

Expected a lot more from Jupiters luckily the people were nice and the location was good. the way they word it when booking we thought we were getting a nice superior room but it was nothing special to say the least.

Review collected in partnership with Amoma.com

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Well I'm sure it was the pearl of Qld's North in the 80-90's however the rooms are really dated and due for some modernisation. Although comfortable my room showed wear and tear, one example being an unusable bedside lamp because the switch had been popped out of the fitting. I'm sure Townsville has newer and fresher accommodation available. I wouldn't... More 

Was this review helpful? Yes 1
Brisbane, Australia
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

The Jupiters hotel is located with great views over the marina or city of Townsville but the hotel is old and although the rooms are clean they need a makeover. The reception staff were friendly but for a similar price there are other hotels in Townsville with nicer amenities.

Was this review helpful? Yes 1
Gold Coast, Queensland
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at Jupiter's for 2 nights traveling for business. The location is a short walk/drive to the strand which is great for an afternoon walk. The staff are very friendly and willing to help you out at any time. Rooms is clean, spacious and everything you could need when you are away from home. WiFi is fast and reliable.

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Dunedin, New Zealand
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for two nights while travelling down the Queensland coast. The hotel is set out on marina area, and was clean and comfortable. The staff were friendly and accommodating. We had a marina view room, and even this side gave us great views of the town. There is no complimentary wifi, the only place we stayed in that... More 

Was this review helpful? Yes 1
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