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Chifley Plaza Townsville

Corner Flinders & Stanley Street, Townsville, Queensland 4810, Australia (Formerly Plaza Hotel Townsville)
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Chifley Plaza Townsville
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Chifley Plaza Townsville
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241 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (241)
  • Mar-May only
    (77)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (34)
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Airlie Beach, Australia
2 of 5 stars Reviewed 2 weeks ago

Booking was easy and that's as good as it got. We opted to upgrade to the excecutive for an extra $30. Room smelt old and of cigarette smoke, very small for the price. No veneration in the room or bathroom at all. The last guests food was still in the tiny fridge which is located in the cupboard. No parking... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

Stayed here when we watched the V8 super cars. The room was clean and basic but the road noise was as bad as the super cars, it seemed like the windows were open when they were closed. You could here people walking past the hotel at night talking and we were on the third floor. A truck or bus parked... More 

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Gold Coast, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Great service from Jess and Sharma. These girls are an asset to the Hotel. Room was great had everything we needed. Free Wi-Fi was great. The hotel was very convenient to everything and there was a great Thai restaurant nearby.

Review collected in partnership with this hotel

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Canberra
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked via an online booking website and got a good price. Hotel is located in the town centre, about a ten minute drive from the airport. Aged but functional hotel. Quick check in, pleasant reception staff. Third floor room was facing road, and could hear all sounds of the traffic and pedestrian crossing light. Could also hear doors opening and... More 

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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Executive queen room - it might look ok I pics but ... Noisy (was like the solid glass was an open window & walls were paper thin), tiny (my caravan has more room) cold shower & exhaust fan not working, no parking available (had to park at least a block away) & needed to book, which wasn't an option online,... More 

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NZ
Level Contributor
103 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A bit dated but clean and tidy. Comfortable and all you need. Very friendly and helpful staff. Within walking distance to most places. Breakfast in Cafe downstairs was very good. A great place to stay. Would stay again. Very reasonably priced

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1 review
2 of 5 stars Reviewed 4 weeks ago

I just booked 1 night in a executive family suite staying with my husband and 2 children. The hotel and room was great, a little outdated but fine. After traveling for 10 hours and needing some rest we checked in. I was very very dissatisfied with the level of noise at night. It was like someone left the balcony door... More 

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Brisbane, Australia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 8, 2015

The foyer might be dated but the service isn't. Reception greets you with a smile and genuinely make you feel welcomed.Our room was small but very comfortable. Shower hot and good pressure.We spent 4 nights and would recommend it to couples looking for a great place to stay,that is within easy walking distance to everything.

Was this review helpful? Yes 4
PlazaManager2000, Owner at Chifley Plaza Townsville, responded to this review

Thank you for your recent review. I am specially pleased to hear of your good customer service experience. We are working hard to upgrade the hotel and only this week have started on cosmetic upgrade to the lifts and foyer. Once again thank you for your honest feedback and we hope to see you again on your next visit to... More 

Perth, Western Australia, Australia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 6, 2015 via mobile

We stopped in Townsville for a night on our travels from Mackay to Port Douglas. The hotel was a little tricky to find. On a corner of two streets. But it is in a good location close to everything in town. The room was clean and tidy. Quite small but we weren't to bothered as it was only for one... More 

Was this review helpful? Yes 3
PlazaManager2000, Owner at Chifley Plaza Townsville, responded to this review

Thank you for your recent review.. We are working hard to upgrade the hotel and only this week have started on cosmetic upgrade to the lifts and foyer. Once again thank you for your honest feedback and we hope to see you again on your next visit to Townsville. More 

Mount Cotton, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 3, 2015

I've just had 2 nights at the Chifley whilst in Townsville on business. I usually stay on Palmer St but after a recent disappointing stay decided to try another option. First impressions with the Chifley aren't great with a less than modern foyer and lifts which look they haven't seen an upgrade since installation in the 70's. Thankfully though things... More 

Was this review helpful? Yes 3
PlazaManager2000, Owner at Chifley Plaza Townsville, responded to this review

Thank you for your recent review. I am specially pleased to hear of your good customer service experience. We are working hard to upgrade the hotel and only this week have started on cosmetic upgrade to the lifts and foyer. Once again thank you for your honest feedback and we hope to see you again on your next visit to... More 

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