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Quest Townsville

30-34 Palmer Street, Townsville, Queensland 4810, Australia
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Quest Townsville
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114 Reviews from our TripAdvisor Community

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Traveler rating
    35
    57
    14
    4
    4
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12
32
7
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (29)
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Melbourne, Australia
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Not on the Strand but a great location. A great selection of restaurants and bars are just out the door. I have never stayed at a Quest hotel before and was very impressed. We stayed in a 2 bedroom apartment which was roomy and had everything. Kitchen, laundry, large bathrooms, comfortable beds, free internet, pay TV, great views (from the... More 

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Mackay, Australia
1 review
3 of 5 stars Reviewed 1 week ago

A 7 day stay. On arrival was told I had an upgrade. Hardly! Was put in a disabled fitted bathroom, so when using the shower the whole bathroom got completely wet (no screen/curtain). Some of the towels supplied were very thin shouldn't be in use. On two occassions had to request toilet paper. Bed comfortable and great range of restaurants... More 

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Buderim, Australia
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm familiar with Quest. This is not a good one. Room was clean and comfortable with a nice view of the marina. Walls are paper thin and you can hear every move from your neighbors. Car parking an issue if the is a conference in town as there was during my stay. Plenty of good restaurants within a few steps.... More 

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QTownsville, General Manager at Quest Townsville, responded to this review

Hi Sharky, I'm very glad to hear you enjoyed the newly refurbished room, views and location. We do have limited secure car parking onsite at the hotel but as you mentioned when town is full all the hotels are overflowing onto the street and it can make finding a spot difficult. If you stay with us again and the car... More 

Narangba
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well positioned in Townsville right behind a stretch of good restaurants and with a decent view over the marina (even if the morning sun straight into the room was very invasive). Well laid out and services daily and the price, for what it is, was not unreasonable.

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QTownsville, General Manager at Quest Townsville, responded to this review

Dear Barry & Julie, Thank you so much for your review it's great to see you made use of the fabulous places to eat in Palmers street as well as the gorgeous view from the room. I will certainly pass your comments on to our team. Kind Regards Miranda Chirau More 

Sydney, Australia
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Arrived after a 5 hour drive from Cairns (after being stuck behind a convoy of grey nomad caravans with no respect for anyone else) to find no car parks. Thinking there must be one allocated per room I went to the front desk. The girl at the front desk (if I closed my eyes, and with the accent, it was... More 

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QTownsville, General Manager at Quest Townsville, responded to this review

Good Morning, I was very disappointed to read some of the comments you have mentioned in your review as we usually receive great feedback about our service and rooms. If you wouldn't mind contacting me at manager.townsville@questapartments.com.au, I would like the opportunity to discuss these concerns with you as I don't believe we were made aware of them at the... More 

Brisbane, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Good apartment in great location. We stayed in a 1 bedroom apartment. We hopped off the Fantasea magnetic island ferry and walked down the road to this accomodation. Very convenient for us. It's compact but feels spacious and has everything you need plus we found our 10 month had lots of room to play and move around without us tripping... More 

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QTownsville, General Manager at Quest Townsville, responded to this review

Hi Hayley, Thanks for your feedback and great comments, I'm glad you made use of all the facilities in the apartment as well as the good location. Please let us know when you're next staying in Townsville so that we can allocate you a higher floor overlooking the marina. We'd love to have you stay with us again. Kind Regards,... More 

Mount Cotton, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 25, 2015

The check-in / out process was smooth and efficient, the staff very friendly and helpful though not intrusive. The Studio room was large, bright, clean and airy with a great bed, good size TV and excellent shower. The balcony with marina views gave a great additional work option to the in-room desk. I was a little cautious about no on-site... More 

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QTownsville, General Manager at Quest Townsville, responded to this review

Dear Jim H, Thank you for the lovely comments regarding your stay with us. We are really pleased that you had a lovely time here and I will be sure to pass on your good comments to the rest of the team at Quest Townsville. Kind Regards Miranda Chirau More 

Brisbane, Australia
Level Contributor
196 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed June 17, 2015

Got a room on 9th floor looking over the marina. Sitting out on balcony admiring the view drinking a beer and smoking a Cuban. Checking in the girl was very friendly and helpful the room was clean and comfortable. The room rate us also reasonable. Can't really fault the place for what it is well worth a visit.

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QTownsville, Director of Sales at Quest Townsville, responded to this review

Dear Dunbro, We are glad you enjoyed your stay, taking in our fabulous views and great location. We also appreciate that you enjoyed your Cuban on your private balcony :-) (which we have on every apartment for our guest's enjoyment). Thank you for choosing to stay with us and we hope you will again. Kind Regards, Amanda Gray Business Development... More 

Sydney, Australia
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 12, 2015

The serviced apartment overlooks the Townsville marina with views of the Cleveland Bay peninsula and from the balcony looking north east, a little of Magnetic Island is visible depending on the apartment level. As we have stayed a number of times at this Quest on the nominal south side of the city, some apartments have a fully equipped kitchen, others... More 

Was this review helpful? Yes
QTownsville, Director of Sales at Quest Townsville, responded to this review

Dear LindsayC, Thanks so much for choosing Quest Townsville for your accommodation needs. We certainly are spoilt for views and restaurant options and are pleased you enjoyed your stay. We look forward to welcoming you again soon. Kind Regards, Amanda Gray Business Development Executive Quest Townsville More 

Bargara, Australia
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 30, 2015

Stayed here two nights for a work trip. Clean and comfortable room, great views out over the water and lots of options for eating out in walking distance. Off street secure parking was good. Staff were helpful and friendly even with a late check in.

Was this review helpful? Yes 1
QTownsville, Director of Sales at Quest Townsville, responded to this review

Dear Erika4000, Thank you for choosing Quest Townsville for your recent stay. It was our pleasure to have you as our guest and we look forward to welcoming you again in the future. Kind Regards, Amanda Gray Business Development Executive QUEST Townsville More 

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