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All 39 Townsville hotels

Rydges Southbank Townsville

4.0 of 5 Hotel   |   23 Palmer Street, Townsville, Queensland 4810, Australia
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Rydges Southbank Townsville
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Ranked #28 of 39 hotels in Townsville
A recent review
3 of 5 stars reviewed yesterday
Luke F
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  • Reviews (233)
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233 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

I stayed here recently to attend a friends wedding. My check in was good but other than where my room was interaction was quite low. The room was clean but looked a little run down. Lighting in the hotel was dimmed so you couldn't see the ageing corridors or was just bad. I didn't eat in the restaurant or have... More

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Top Contributor
68 reviews 68 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

Rydges is in a good location in Palmer Street, close to restuarants and not that far from Flinders Street and The Strand. The hotel is comfortable but starting to show its age a bit. The room I had was clean and the bed very confortable. However, there were a few small maintenance issues in the bathroom with paint starting to... More

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1 review
1 of 5 stars Reviewed 6 days ago NEW

We stayed in the Executive Suite, and as mentioned in previous blogs, this hotel is old, run down and dirty. Mould in the bathroom, stains on the towels (Which we asked replacements for and never received) décor old, faded and broken and never received the password for the ‘Free’ Wi-Fi. Don't pay for the breakfast, go somewhere else as it's... More

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Canberra, Australia
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

As part of my business travels, I have a restricted collection of hotels. Rydges south bank Townsville is one of those. This then is a review that involves arriving late and checking out early. The front desk is pretty friendly and efficient. The hotel is tired and showing its age. It's been refurbished but still has that old feel. My... More

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3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Reasonably priced for what you get. Rooms are starring to look a little tired. Clean and tidy facilities, although carpet could use a clean it was heavily stained. Overall happy for the price we paid.

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Apartments were dirty, there were doors with broken locks etc maintenance is needed. We were in bottom apartment could hear every footstep above us. Was very disappointed overall would not stay there again and would not recommend it to others. We were there for a wedding so wanted to stay with family then found out we were the street behind.

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Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this was a combination of business and weekend escape, room a bit smaller than expected for a "Superior Queen" and need an extra chair, but dream beds are great, and excellent views, bathrooms in need of refurbishment & a decent exhurst fan, reception & restaurant staff excellent, especially Clair, food excellent, the callimari is especially good, I will definitely continue... More

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Melbourne, Australia
15 reviews 15 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The 'greeting' at reception was less than welcoming. It was almost as if we were interrupting her night. We were not even told about the wifi - which we found out next day was free and we should have been given a password on arrival. Apart from that, the room was good however absolutely ruined by having no blockout curtains,... More

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Nambour, Australia
20 reviews 20 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just a short 2 night stay. Our first receptionist was lovely as was the lady on our checkout. The others during the middle of our stay where very disinterested. Room was clean and tidy. Some paint off the walls - not a huge issue for us. The bathroom had had a surface clean but the air vent sadly had missed... More

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Rydges T, Rooms Division Manager at Rydges Southbank Townsville, responded to this review

Thanks for providing us with your feedback. It is important that we receive feedback such as yours as it helps us to identify key areas that we need to improve on. I have relocated the dust bunnies and they are with their own kind! Thanks again for letting us know about your stay. Regards, Trish- Rooms Division Manager More

16 reviews 16 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here on a fly in fly out visit. I took advantage of the online check in. This was excellent. Which was just as well as the receptionist was so lapsidasical it was a pleasure to spend as little time as possible in the lobby. The room was clean and temperature was perfect. The bar down stairs was very... More

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Rydges T, Rooms Division Manager at Rydges Southbank Townsville, responded to this review

Thanks for the fab feedback regarding your recent stay at Rydges Southbank Townsville! Sorry that you were unaware of the charge for the water as there is usually a red card on the bottle advising of the cost. I have addressed the reception that you received on arrival to the hotel with the person involved. It is definitely not a... More

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Additional Information about Rydges Southbank Townsville

Address: 23 Palmer Street, Townsville, Queensland 4810, Australia
Location: Australia > Queensland > Townsville
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rydges Southbank Townsville 4*
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Also Known As:
Rydges Southbank Hotel Townsville
Townsville Rydges Southbank Hotel

29 photos of this hotel

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