We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 39 Townsville hotels

Rydges Southbank Townsville

4.0 of 5 Hotel   |   23 Palmer Street, Townsville, Queensland 4810, Australia
Hotel amenities
Save Saved
You added Rydges Southbank Townsville to your Saves list
Rydges Southbank Townsville
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
49%
Ranked #28 of 39 hotels in Townsville
A recent review
4 of 5 stars reviewed 4 weeks ago
Garth T Sydney, Australia
Write a Review

205 people have reviewed this hotel

Traveler rating
    28
    63
    50
    39
    25
See reviews for
35
51
19
77
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Sydney, Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Rydges Southbank is a reliable destination for any traveller in Townsville. Whilst it's rooms are dated, bathrooms horrendously outdated (shower curtain, really?) and overall facilities limited, it makes up for some of its shortcomings with excellent friendly staff and a great location on the restaurant strip of Palmer Street. For a business traveller it ticks most of the boxes... More

Was this review helpful? Yes 2
Rydges T, Rooms Division Manager at Rydges Southbank Townsville, responded to this review

Hi Garth T, Thanks for letting us know about your stay at Rydges Southbank Townsville. The rooms are a little dated and the bathrooms are in definite need of an overhaul. I appreciate your kind words about our friendly team and our location. We look forward to seeing you again on your next visit! Regards, Trish- Rooms Division Manager More

Charters Towers, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 6, 2014

Have stayed at Rydges many times over the past decade and it was always my first choice of hotel in Townsville. In fact, for many years I did not stay anywhere BUT Rydges! They always had good deals and the pool area was always winner. Since the recent "upgrade" supposedly done over the last couple of years, I have found... More

Was this review helpful? Yes
Northumberland
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 5, 2014 via mobile

We booked a two bedroomed apartment and a standard room in the hotel. We were aware from tripadvisor reviews that the apartments are situated in the road behind the hotel, but this wasnt an issue at all, it's simply a walk threw the locked car park, and apartments are issued with a key for the car park! Apartments are on... More

Was this review helpful? Yes
Rydges T, Rooms Division Manager at Rydges Southbank Townsville, responded to this review

Thank you for taking the time to let us know about your recent stay with us. Your review is fantastic! Our apartments are very spacious and I can appreciate the need for a full laundry when you have 5 people together at one time. Good news regarding wi-fi- It's now FREE! This is for the hotel and apartments. We look... More

Toowoomba, Australia
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 22, 2014

Stayed here recently while on business. Hotel staff were helpful when checking in. Bathrooms especially are in need of updating but this reflected in the room pricing being pretty good value. Thought the beds were very comfortable. Overall a good stay except for the extremely poor service in the restaurant. Waited 30mins to served before walking out.

Was this review helpful? Yes
Rydges T, Rooms Division Manager at Rydges Southbank Townsville, responded to this review

Thank you for your feedback regarding Rydges Southbank Townsville. The bathrooms are in need of a refurbishment and hopefully this is on the cards for the near future. Our Rydges Dreambeds are just like a cloud to sleep on. I have passed your comments regarding the service in the restaurant to our Food & Beverage manager to follow up, I... More

Hobart, Australia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 22, 2014

Was in Townsville for business and really didn't care where I stayed - room was basic but clean and I had planned to walk to find somewhere for dinner but at the last minute decided to eat in - how lucky was I Entree - sashimi yellowfin - clean fresh fantastic Main course - reef fish - on an avocado... More

Was this review helpful? Yes
Rydges T, Rooms Division Manager at Rydges Southbank Townsville, responded to this review

Hi Dean, Thank you for letting us know about your recent stay at Rydges Southbank Townsville! I am glad that you enjoyed your dining experience at the Southbank Grill. They do cook up some tasty treats in there and the desserts are a fantastic way to finish off your meal! We look forward to welcoming you back to stay with... More

Sydney
Top Contributor
69 reviews 69 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 18, 2014

This hotel is centrally located which makes it easy to access all the local restaurants etc. The room was a good size although becoming dated. The breakfast was excellent ,the food was fresh and well presented. The bed was comfortable and for those who like mini bars it was well stocked. The price was reasonable also.

Was this review helpful? Yes
Rydges T, Rooms Division Manager at Rydges Southbank Townsville, responded to this review

Hi Ross, Thank you for taking the time to let us know about your recent stay at Rydges Southbank Townsville. It is great to hear that you enjoyed our breakfast and mini bar. The Rydges Dreambeds are amazing, just like a cloud to sleep on. We look forward to welcoming you back to us on your next visit. Regards, Trish-... More

Gosford, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 23, 2014

i stayed two nights this week at this property. What attracted me was the Qantas Frequent Flyer bonus offer. I had stayed at Rydges in Auckland which is a more modern property . I asked Trish for a quiet room away from the lifts on a high floor and this was granted which i appreciated very much. I asked a... More

Was this review helpful? Yes
Rydges T, Rooms Division Manager at Rydges Southbank Townsville, responded to this review

Good Day John, Thank you for taking the time to let us know about your experience at Rydges Southbank Townsville. I appreciate your comments and knowledge of the area! We look forward to welcoming you back on your next trip. Regards, Trish- Rooms Division Manager More

Townsville, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 20, 2014

Xmas day lunch was held in the Rydges Convention Rooms, located next door to the hotel accommodation. We are locals and decided to try a different venue, from our usual Aqua Restaurant-Jupiters Casino Xmas lunch experience. What a mistake that was! Rydges charged $85 pp (non-alcoholic). It was buffet style, with some seafood, meats,veg, salads, desserts, tea/coffee. Very pedestrian menu.... More

Was this review helpful? Yes
Rydges T, Rooms Division Manager at Rydges Southbank Townsville, responded to this review

Thank you for your feedback, even though it was unfortunate that you did not enjoy your lunch we do appreciate your time in letting us know your feelings and highlighting some operational issues you experienced on the day. In regards to the music, we did have a mishap where the wrong music was played instead of the carols for a... More

Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 9, 2014

We stayed here while we were in transit in Townsville for the night and the rooms were of a good size, the bed was comfortable and everything was clean and quiet. It was less than $100 for the night and the location is very good, with numerous restaurants on the same road and only a short work to The Strand.... More

Was this review helpful? Yes
Rydges T, Rooms Division Manager at Rydges Southbank Townsville, responded to this review

Thank you for taking the time to provide us with your feedback regarding your recent stay at Rydges Southbank Townsville. We are happy to hear that you enjoyed your stay and look forward to welcoming you back in the future! Regards, Trish- Rooms Division Manager More

Townsville, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 of 5 stars Reviewed December 29, 2013

Stayed for 3 nights in Dec Good location, south bank grill was closed due to it being Xmas holidays. Bathroom was old school, no prices for mini bar, air condition wasn't the best, beds are extra comfy and you get a good nights sleep on them, car parking is also good either basement or above ground, pool is salt water... More

Was this review helpful? Yes
Rydges T, Rooms Division Manager at Rydges Southbank Townsville, responded to this review

Thank you for providing us with your feedback from your recent stay with us. Our Dreambeds are amazingly comfortable! I have followed up with our food and beverage team regarding the mini bar pricelist missing from your room. Our swimming pool is definitely refreshing for our guests due to the very warm weather we have been experiencing. We look forward... More

Been to Rydges Southbank Townsville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rydges Southbank Townsville

Also Known As:
Rydges Southbank Hotel Townsville
Townsville Rydges Southbank Hotel
Address: 23 Palmer Street, Townsville, Queensland 4810, Australia
Location: Australia > Queensland > Townsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotel in Townsville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rydges Southbank Townsville 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, Travelocity, Expedia, Tingo, Orbitz, TripOnline SA, Venere and Otel so you can book your Rydges Southbank Townsville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Rydges Southbank Townsville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.