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Comfort Inn Robert Towns

261 Stanley Street, Townsville, Queensland 4810, Australia
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Comfort Inn Robert Towns
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Ranked #19 of 41 Hotels in Townsville
A recent review
5 of 5 stars reviewed 4 weeks ago
ChezChiesa Townsville, Australia
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49 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Townsville, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What an amazing place to stay. I have stayed on 2 occasions now and have enjoyed the experience. The rooms are very neat and clean with all the amenities you need contained within, including a microwave. The staff were so welcoming and upon return we were made to feel like old friends. I am a dog lover and refuse to... More 

Was this review helpful? Yes 2
Cairns, Queensland, Australia
2 reviews
4 of 5 stars Reviewed April 15, 2015

I have stayed here more than 40 nights over the last 3 years. The service is always friendly and professional and room service meals are wonderful. All of the staff and owners make me feel very welcome.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed March 10, 2015

I have stayed at the Comfort Inn Robert Towns on may occasions due to business and have always enjoyed my stay. The rooms have always been clean and well appointed. The staff are very friendly and only to happy to go out of their way to assist you in any way and certainly go the extra mile to make your... More 

Was this review helpful? Yes
travelclan, Owner at Comfort Inn Robert Towns, responded to this review

Thank you for taking the time to review us, We're glad you enjoy staying here, just as much as we love looking after you! More 

Queensland, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 22, 2015

Have stayed here for years for work. Staff greet me by name when I arrive. Nice big rooms. Always enjoy a steak at night when I visit. The facility is very conveniently located in the city making it quick to get anywhere. Highly recommend.

Was this review helpful? Yes
travelclan, Owner at Comfort Inn Robert Towns, responded to this review

Thank you for your kind review. We trust we can keep up the good work and we'll also endeavour to keep those juicy steaks coming out of the kitchen! More 

Townsville, Australia
1 review
5 of 5 stars Reviewed February 1, 2015

Stayed at this Motel. Great position, close to city, ferry and airport. Service was impeccable and friendly. Accidently left some stuff behind and was quickly reunited with it. Room was extremely clean, tidy and well appointed.

Was this review helpful? Yes
travelclan, Owner at Comfort Inn Robert Towns, responded to this review

Thank you for your kind words regarding your stay. Yes, we are in a handy position, particularly now we have the new upgrade of the Cowboys Rugby League Club which is only a 5 minute walk away. More 

Townsville, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 18, 2015

We live in Townsville but like to have a little break every now and then. We decided to give the Comfort Inn a try as we were happy with a stay there years ago. This visit was no different, our room had all that we needed,plenty of space, cable in both rooms etc. The staff were very helpful and lovely... More 

Was this review helpful? Yes
travelclan, Owner at Comfort Inn Robert Towns, responded to this review

Thank you for taking time to write a review. Yes, it's surprising how many people who live just out of the city come and stay. It enables them to relax and enjoy the many activities now happening in the City area. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 22, 2014

Stayed here recently for one night but after mechanical dramas we were to stay an extra three. The owners were nothing short of lovely, accomodating us and our two dogs. Nice, clean and tidy rooms. Close to cinemas, the strand, castle hill, restaurants and cafes. Will definitely be staying here again. The team there made what was a stressful time... More 

Was this review helpful? Yes 1
travelclan, Owner at Comfort Inn Robert Towns, responded to this review

Sometimes the unexpected happens and we are glad to be of service. Our pet friendly rooms are very popular and I'm sure your dogs enjoyed the cool comfort of the air conditioning. Thank you for staying with us and taking time to write a review. More 

Mount Isa, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 4, 2014

Stayed in a family room recently but nowhere on Booking.com did it mention that there was a trundle bed. We felt that this room was far too small to be advertised as a family room especially with teenagers. Bathroom needed a good clean, mouldy ceilings were a bit of a turn off. Parking was an issue, not enough spaces for... More 

Was this review helpful? Yes
travelclan, Owner at Comfort Inn Robert Towns, responded to this review

Thank you for your feedback. October was a busy time, but we have since taken to the paintbrush, doing a makeover on ceilings and walls. Also NBN has been rolled out in Townsville and FREE wi fi is now available. With the car parking, as long as there is one car per room, we can usually find a park off... More 

1 review
4 of 5 stars Reviewed October 1, 2014

I had 5 children with me had plenty of room, they loved it. Cooking appliances and utensils on hand, close to the city but still a very quiet area. Motel staff very polite much appreciated and would happily stay here again.

Was this review helpful? Yes
travelclan, Owner at Comfort Inn Robert Towns, responded to this review

Since your last stay, we have upgraded our facilities around the pool and have installed a new BBQ for outside entertaining. This is also handy if guests are part of a sporting group. I'm glad you enjoyed our handy location to cinemas, leagues club, supermarket etc. More 

Mackay, Australia
Level Contributor
87 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 15, 2014

I stayed here with my dada on a trip to Townsville for a Cwoboys match. The room was nothing special but fine for what we needed with a decent bathroom, fairly comfortable beds and it was relatively clean and tidy. The restaurant was closed the day we stayed which was a Saturday which may annoy others but was fine for... More 

Was this review helpful? Yes 1
travelclan, Owner at Comfort Inn Robert Towns, responded to this review

Hi GerardC thank you for taking the time to write a review on our property. The restaurant is closed Saturday evenings only, so our hardworking chef can have a day off. It is still open every morning for breakfast. However, on Saturdays, we do offer a delivery service from the menu of a very good Chinese restaurant. Here's hoping the... More 

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