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All 39 Townsville hotels

Holiday Inn Townsville

4.5 of 5 Hotel   |   334 Flinders Street, Townsville, Queensland 4810, Australia
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78%
Ranked #15 of 39 hotels in Townsville
A recent review
4 of 5 stars reviewed 2 days ago
JulieMc13 Brisbane, Australia
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289 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Brisbane, Australia
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a 3 night stay at this hotel and could not fault it . Although in places it appears a bit dated ,our room was very clean and tidy with ample space for the two of us. Right on Flinders Street and opposite the Cowboys Leagues Club everything we needed was in easy reach. A casual 10 minute stroll... More

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Esher, Surrey, UK
Top Contributor
57 reviews 57 reviews
50 hotel reviews
186 helpful votes 186 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at HI Townsville for one night, en route from Cairns to Airlie Beach - travelling with husband and children aged 5 and 16. Arrived late, but was presently surprised by large clean room. Breakfast was excellent and included in really good room rate. Not sure about long stays or location, but great for overnight stops.

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HITManagement, Distribution and Relationship Marketing Executive at Holiday Inn Townsville, responded to this review

Hi charliesmum, Thank you for your review on Tripadvisor. I am glad that you enjoyed your recent overnight stay with us in Townsville. I hope that your family had a resentful nights sleep in your spacious guest room. It is always good to take a well deserved break when on a long road trip. At Holiday Inn Townsville, we take... More

Darwin, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at the hotel for a work function but had the kids with us. The room was really nice and the main room bed was really comfy. The buffet breakfast was hot and there was a wide range of options. Good value for money.

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HITManagement, Distribution and Relationship Marketing Executive at Holiday Inn Townsville, responded to this review

Hi Jodie and Ian, Thank you for your feedback on Tripadvisor. I am thrilled that you and your family had an enjoyable stay with us. Our spacious standard suites are ideal for families as I am sure you know. I trust that you all were able to have a refreshing nights sleep on our comfortable beds. At Holiday Inn Townsville,... More

Surfers Paradise, Australia
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Holiday Inn for 5 nights recently. The room was spacious, and clean and comfortable. The staff were very polite and helpful with my queries and a late check in hour. I would recommend this hotel to my colleagues.

Review collected in partnership with BYOjet

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HITManagement, Distribution and Relationship Marketing Executive at Holiday Inn Townsville, responded to this review

Hi BenC1979, Thank you for your review on Tripadvisor. I am pleased that you enjoyed your recent stay with us. At Holiday Inn Townsville, our friendly team strive to provide a quality customer service experience to each of our valued guests. I am pleased that you found our team to be both polite and helpful. I am glad that you... More

Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have stayed at this hotel before and it is good. The staff try their best, the view is great and the buffee breakfast is great. This time there was a problem with our booking but the manager sorted it out without any problems and gave the three of us free breakfast as compensation.

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HITManagement, Distribution and Relationship Marketing Executive at Holiday Inn Townsville, responded to this review

Hi Bocl, Thank you for taking the time to review our property on Tripadvisor. I am thrilled that as a returning guest you continue to enjoy your stay with us. At Holiday Inn Townsville, we take pride in having one of the best buffer breakfasts in town. It is great to know that you enjoyed your breakfast before heading out... More

Melbourne Victoria
Top Contributor
64 reviews 64 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

On discovering we were booked in to the infamous "Sugar Shaker" for a working holiday to Townsville, I was appauled. However, my fears were largely unfounded. The hotel has been substantially updated and we enjoyed a very comfortable stay - extremely comfortable bed, a terrific view out to the ocean, enough space to sit around and enjoy it, a very... More

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HITManagement, Distribution and Relationship Marketing Executive at Holiday Inn Townsville, responded to this review

Hi Hawks2008, Thank you for taking the time to review our hotel on TripAdvisor. I am thrilled that our hotel exceeded your expectations. It is wonderful to know that you felt comfortable in your spacious guest room and enjoyed the beautiful view out to the ocean from your balcony. Our higher floors do showcase the picturesque views across Townsville the... More

Rockhampton
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First off your smack bang in the middle of town over looking the river, then you go upto your room and there's a luxurious king size bed waiting for you ( very very comfy ) in the middle of a wonderful room, and to top it off the staff could not do enough for us. Great stay, great people and... More

Was this review helpful? Yes 1
HITManagement, Distribution and Relationship Marketing Executive at Holiday Inn Townsville, responded to this review

Hi DJRock007, Thank you for your great review on TripAdvisor. I am glad that our central location in the CBD was ideal for you. I trust that you were able to enjoy a restful nights sleep on one of our luxurious king beds. It is wonderful to know that you felt comfortable in your spacious guest room. At Holiday Inn... More

Bribie Island, Australia
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The first impression of the hotel is "well that's an unusual deign". However the super friendly and accommodating staff soon make up for any short comings of the architecture. The reception is cluttered and if you don't know where to look the check in is hard to locate. Next the rooms, clean reasonably spacious, with a good sized bathroom. the... More

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HITManagement, Distribution and Relationship Marketing Executive at Holiday Inn Townsville, responded to this review

Hi Mustang645, Thank you for your review on Tripadvisor. I am pleased that you were happy with the friendly service that you received from our great team. It is wonderful to know that you felt comfortable in your spacious guest room and had an opportunity to enjoy the picturesque views from our rooftop. Thank you for your feedback about the... More

greenie79
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was my second stay, and I really wasn't impressed this time. The girl on reception when I checked in either seemed to be half asleep or not sure of how to do her job, and her English wasn't spectacular. The shower really needed a decent scrub and didn't look overly clean, and there was no top sheet on the... More

Was this review helpful? Yes 1
HITManagement, Distribution and Relationship Marketing Executive at Holiday Inn Townsville, responded to this review

Hi greenie79, Thank you for your review on Tripadvisor. I am sorry to hear that you did not enjoy your recent stay with us. Please accept my sincere apologies for the issues that you encountered. The service that you received from Reception does not meet the service expectations of the Holiday Inn brand. I will bring this issue to the... More

Sydney, Australia
Top Contributor
110 reviews 110 reviews
62 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed here twice. can't quite figure out whether the public areas are renovated (they're red and brown) or whether they're the original 1970s decor. Either way, while the comfortable chairs and chairs and tables are a nice touch in the lobby, it doesn't quite feel 'right'. On the plus side - the rooms are large and fairly comfortable... More

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DavidMBrown, General Manager at Holiday Inn Townsville, responded to this review

Many thanks for taking time to post your review and for choosing to stay with us. I am pleased to hear you found the service friendly and courteous but disappointed to read your comments regarding room service and the cleanliness and maintenance of your room. Please accept my most sincere apologies for our shortcomings on this occasion and rest assured... More

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Additional Information about Holiday Inn Townsville

Address: 334 Flinders Street, Townsville, Queensland 4810, Australia
Phone Number:
Location: Australia > Queensland > Townsville
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Holiday Inn Townsville 4.5*
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Also Known As:
Holiday Inn Townsville Hotel Townsville
Townsville Holiday Inn

73 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Townsville #8 Luxury Hotel in Townsville
Hotel Class
Official Description (provided by the hotel)
Click here to view a video of the hotelAt Holiday Inn Townsville, you are in the heart of Townsville's business and shopping district and just a short walk from Townsville's major tourist attractions. Enjoy panoramic views of Magnetic Island and sparkling blue waters of the Coral Sea from the rooftop and be welcomed with a smile and friendly service that's as warm as the Townsville sunshine. ... more   less 
Number of rooms
200

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