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Holiday Inn Townsville

4.5 of 5 334 Flinders Street, Townsville, Queensland 4810, Australia
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Holiday Inn Townsville
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Holiday Inn Townsville
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345 reviews from our community

Traveler rating
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    203
    56
    10
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel in the centre of Townsville. Rooms are clean and comfortable and beds very comfortable. Plenty of restaurants in the area to choose from. Staff were nice. Nice roof top pool which I had to myself for most of the time I was up there. Would stay again if I was in the Townsville area

Was this review helpful? Yes
Rachel M, Marketing Executive at Holiday Inn Townsville, responded to this review

Hi HandsfreeJD, Thank you for taking the time to review our hotel. I am thrilled that you enjoyed your stay with us right in the heart of the city. It is wonderful to know that you had an opportunity to take in the picturesque views from our rooftop before enjoying a swim in the pool. I look forward to welcoming... More 

Narre Warren, Australia
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Exactly what you expect when you book at Holiday Inn hotel. Comfortable beds, decent sized rooms, well equipped bathrooms and as always, excellent service. Location is perfect, right in the middle of town. Will stay again when next I am in TSV.

Was this review helpful? Yes
Rachel M, Marketing Executive at Holiday Inn Townsville, responded to this review

Hi BenL94, Thank you for taking the time to review our hotel. I was pleased to read that we met the expectations that you have come to expect of the Holiday Inn brand. I trust that you felt comfortable and at home in your spacious guest room. Located right in the heart of the city we are within walking distance... More 

Nhulunbuy, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel for One night for a wedding. Due to me having to be at the wedding early, I needed to check in early, I called the reception and they were happy to help and had me in a great room by 9:30am which was greatly appreciated. I knew this hotel was a little older but... More 

Was this review helpful? Yes
Rachel M, Marketing Executive at Holiday Inn Townsville, responded to this review

Hi Funky-Fry0450, Thank you for your review. I am thrilled that you had a memorable stay with us recently. At Holiday Inn Townsville we strive to accommodate our guests as much as possible. I am pleased that we were able to provide you with an early check in prior to the wedding that you had to attend. It was wonderful... More 

Brisbane, Australia
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Townsville overnight for a meeting. The Holiday Inn is in a good location, great bed, choice of excellent pillows, really good shower. All you need for a business trip! I hadn't stayed there for years but would happily stay again.

Was this review helpful? Yes
Rachel M, Marketing Executive at Holiday Inn Townsville, responded to this review

Hi SandyV1, Thank you for taking the time to review our hotel. I am thrilled that our central location was ideal for your overnight business meeting in Townsville. It was wonderful to read that you had a restful nights sleep on our signature and pillow range. A great nights sleep is definitely a must before a busy day in meetings!... More 

Brisbane, Australia
Top Contributor
96 reviews 96 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A clean and well presented hotel. The staff were courteous and helpful and the hotel is centrally located. The breakfast had lots of options, including plenty of fruit. The room was spacious, clean and comfortable. A pleasant but brief stay.

Was this review helpful? Yes
Rachel M, Marketing Executive at Holiday Inn Townsville, responded to this review

Hi JackSpratandwife, Thank you for choosing to stay at our hotel during your visit to Townsville. Our friendly team are dedicated to providing a memorable stay experience to each of our valued guests. I am pleased that you found our team members to be both courteous and helpful. At Holiday Inn Townsville, we take great pride in our buffet breakfast.... More 

sydney
Top Contributor
135 reviews 135 reviews
87 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 2 weeks ago

thats about it! Close to city centre. Not recommended for families or holidays… basic level business hotel good for 1 or 2 nights only. Comfortable beds, aircon (windows don't open), cable tv. Don't eat here - room service poor - my breakfast was incorrect but only the main meal was refreshed, with all sides left in room while i waited.

Was this review helpful? Yes
DavidMBrown, General Manager at Holiday Inn Townsville, responded to this review

Dear Mike142, Many thanks for taking time to post your comments after your recent stay with us. Please accept my most sincere apologies for the problems which you experienced with room service and the inconvenience caused as a result of items missing from your order. Rest assured I have followed up accordingly with the team to emphasize the importance of... More 

Cranbourne, Australia
Top Contributor
55 reviews 55 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is on the main CBD street, close to lots of attractions. Rooms are good, nothing outstanding, the building is round, so 360 degree views are available of ocean, town or Castle Hill. Good views from rooftop pool area, which is quite spacious.

Was this review helpful? Yes
Rachel M, Marketing Executive at Holiday Inn Townsville, responded to this review

Hi GregdMelbourne, Thank you for your review. I was pleased to read that you had an opportunity to take in the views from our lovely rooftop pool. Some truly picturesque views across Townsville can be seen from that area. I trust that you were able to enjoy a restful nights sleep on one of our signature beds. On behalf of... More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for just 1 night on business in November 2014. Checked in and was happy to score a complementary room upgrade, Just a shame I wasn't here longer to enjoy it! The hotel's in a great location, only a short walk away from where we were working! The bed was incredibly comfortable, would have slept for ever if it... More 

Was this review helpful? Yes
Rachel M, Marketing Executive at Holiday Inn Townsville, responded to this review

Hi Darren, Thank you for your review on Tripadvisor. I am pleased that our central location was ideal for your recent stay. A lot of our Corporate guests find that we are within walking distance to their respective businesses. At Holiday Inn Townsville we strive to ensure that our guests check in experience is seamless and hassle free. I was... More 

Ipswich, Australia
Top Contributor
98 reviews 98 reviews
21 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located within an easy walk across the heritage listed Victoria Bridge to the Palmer Street restaurant / dining strip where's there's a plethora of old hotels and swank restaurants to choose from. The hotel rooms are well presented and in great condition. We had a minor issue with a shower rose and we were upgraded to a... More 

Was this review helpful? Yes
Rachel M, Marketing Executive at Holiday Inn Townsville, responded to this review

Hi KeithJ23, Thank you for taking the time to review our hotel. I was pleased to read that our central location was ideal for your recent stay. As you mentioned, we are within walking distance to award winning restaurants on Palmer street. I trust that you had an opportunity to dine there. I am glad that the minor issue you... More 

Coolangatta, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very comfortable stay in a very convenient location. The staff were friendly and very kind to let me check in early. If my room hadn't been available they would have looked after my luggage. The rooms are spacious, clean and the bathroom is modern. The price was very good. I would stay there again.

Was this review helpful? Yes
Rachel M, Marketing Executive at Holiday Inn Townsville, responded to this review

Hi Poppett22, Thank you for your review. I was pleased to read that you had a comfortable stay with us in the heart of Townsville City. At Holiday Inn Townsville we strive to accommodate all guest requests where possible. I am glad that we were able to provide you with an early check in. I trust that you were able... More 

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Additional Information about Holiday Inn Townsville

Address: 334 Flinders Street, Townsville, Queensland 4810, Australia
Phone Number:
Location: Australia > Queensland > Townsville
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Holiday Inn Townsville 4.5*
Number of rooms: 200
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Also Known As:
Holiday Inn Townsville Hotel Townsville
Townsville Holiday Inn
Hotel Style:
#5 Luxury Hotel in Townsville
#5 Business Hotel in Townsville
#5 Romantic Hotel in Townsville

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