I am disgusted in the service provided. Every step of the booking was a catastrophe! I booked over the phone initially and the c.c provided declined but was not notified until months after when I rang to find out why i had not received confirmation, then when i rang to confirm how much we had owing i was told we... More

I rang ahead to check what time the office would be open until, as we had been delayed, and the pleasant woman on the phone said 10pm. We arrived at 9:10pm to be greeted by "We've been waiting for you" by the grumpy man. At least the room was comfortable and well-priced, and we had a good night's sleep. Then... More

This guy Tim has to be experienced to be believed! His attitude, general demeanour and people-skills fall well short of what could be deemed reasonable and acceptable for the manager / owner of an accommodation house of any standard or rating. Fawlty Towers without the pleasantries! All the things others are saying in your published reviews about him in particular... More

After spending 36 hours stranded on the side of the road, due to road closures, we arrived at the spanish lace. We were totally exhausted but very happy to have reached our destination, but this changed the very instant we met the manager, who is without doubt the most arrogant, rude individual we have encountered in our 4 months travelling,... More

The manager at this place is very rude. Stayed here for a couple of nights and could not wait to get out of this place. I absolutely believe all the reviews written about this place. Do yourself a favour and book elsewhere.

The only reason that we stayed here is because they let you have dogs. We paid $125 for a very average room. My partner said the manager was rude and creepy. If you need a place because you have dogs try the Coral Coast tourist park - onlt $100 a night and alot nicer!

We booked for two nights, but after the first night we checked out & went to another motel. Firstly the manager was an arrogant, rude, obnoxious pig of a man who shouldn't have anything to do in the Hospitality Industry. There were lice & mites, the towels smelt, no microwave, no milk in the fridge, the bed was uncomfortable &... More

Stayed here o/night for business (bad idea). Walked into reception on arrival and first thing I noticed was the smell then saw an area behind reception where the open bird cages allow the parrots to come and go, the carpet was covered with black plastic and seed and droppings were everywhere (hence the smell). The Manager/Owner advised me there was... More

It's hard to explain, but we sort of had a bad feeling when we first arrived. Like we were obviously going to be a nuisance, so that's the way we were treated. You know, pointing out what you shouldn't do. We only wanted beds because we were going to a wedding. I would say my coffee table has a greater... More