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Itara Apartments Townsville

4.0 of 5 1 - 15 Sporting Drive, Townsville, Queensland 4817 QLD , Australia (Formerly Q Resorts Itara Apartments Townsville)
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Itara Apartments Townsville
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Itara Apartments Townsville
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99 reviews from our community

Traveler rating
    67
    27
    4
    1
    0
See reviews for
42
14
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Townsville, Australia
2 reviews
5 of 5 stars NEW

These well-appointed, clean, modern apartments with safe, under-cover parking, are perfect for all holiday-makers. Air-conditioned rooms made preparing meals to be taken on the balcony overlooking the Ross River, a pleasure. The proximity to the shopping centre provided extensive dining alternatives. The swimming complex ensured a refreshing start or finish to every day. We were in a one-bedroom apartment which... More 

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Gladstone, Queensland, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

I would thoroughly recommend this unit complex. We've stayed twice in the last six months and will definitely be back next time we travel to Townsville. The units are modern, clean, and have fabulous views of the river. The complex is close to the Willows Shopping Centre, restaurants, a movie theatre, James Cook University, ten pin bowling and laser skirmish... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Absolute amazing place to stay. Staff were very helpful. Undercover parking made it very convenient. Kids loved been so close to riverway. Apartments are so well set out. Absolute amazing place to stay. Staff were very helpful. Undercover parking made it very convenient. Kids loved been so close to riverway. Apartments are so well set out.Absolute amazing place to stay.... More 

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Cairns, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Yes the Itara Apartments is in a great location. We stayed as our 9yr was having surgery and Itara is only 5 mins from the hospital, cinema, shopping centre and swimming lagoon. On our arrival we opened the doors to heat.... No air-cons on and sun streaming in from the large glass windows. The apartments were not clean. You are... More 

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Hughenden, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've stayed in many places in Townsville and I would rate this the best. Although not in the centre of town, everything you could want is within walking distance, including a choice of eating places, and lots of things to do for the kids. The apartments have awesome views from each balcony, are clean, spacious, and you are spoilt for... More 

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Shaun S, Manager at Itara Apartments Townsville, responded to this review

Thank you very much for the positive feedback regarding your stay with us at Itara & Jacana Apartments. We are always pleased to know that guests have had their expectations exceeded. We do our very best to ensure that the stay of any guest is as comfortable as possible. We look forward to seeing you again. More 

Cairns, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

We are finding these apartments suit our needs very well. Two visits this year on business and been very impressed with staff, the location in terms of recreation facilities - walking, cycling, swimming and the ease of getting to and from appointments from Riverway. The apartments have been clean and well presented. Not new, but comfortable. Roomy and well laid... More 

Review collected in partnership with this hotel

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Shaun S, Manager at Itara Apartments Townsville, responded to this review

Thank you Peter for the positive feedback. We always appreciate seeing guests return and stay with us whether it is for business or holidays. I am glad to hear your found the location, recreational activities/facilities and most importantly the apartment, more than comfortable. We look forward to seeing you again. More 

Cairns, Queensland, Australia
1 review
5 of 5 stars Reviewed January 14, 2015

Fantastic Apartments, Heaps of room and very clean. Great location, everything you need in walking distance with plenty of things to do. Great staff, I found if you had a problem with something they would fix it straight away, or if you needed some advise on things to do they were very helpful. I will certainly return.

Was this review helpful? Yes
Shaun S, Manager at Itara Apartments Townsville, responded to this review

Thank you John, we are pleased to hear you enjoyed your stay with us. I will pass your kind words onto our staff who always appreciate such positive feedback. We look forward to seeing you again. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 11, 2015 via mobile

Ok well walls need reprinting. Kettle leaked onto the power port that kettle sat on highly dangerous. Aircons kept cutting out if no movement. Not good when you fall asleep on lounge and wake up sweating to death. Spider webs everywhere. Washing machine leaked water so bath room was always wet. Had to buy more towels as we had to... More 

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Shaun S, Manager at Itara Apartments Townsville, responded to this review

We understand your concerns however when you received a call from myself you clearly stated that none of these issues had been reported to Reception (stating why should I !!!). I can’t understand why we were not given the opportunity to rectify some of these very simple issues like a loose washer in a tap for the washing machine or... More 

Longreach, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2015

Excellent Location, Close to Shopping Centres, Cinemas, Bowling and Outdoor Activities, Fantastic Pool, Great Walking Tracks Great Price Large Rooms Excellent and prompt follow up from staff with any problem reported

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Shaun S, Manager at Itara Apartments Townsville, responded to this review

We are very pleased to hear you enjoyed your stay with us, Cheryl and made the most of the wonderful recreational facilities/activities around us. Our Itara Apartments are quite large and our staff do their best to ensure the apartments and service are of a high standard, so we really do appreciate your positive feedback. We look forward to seeing... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 7, 2015 via mobile

Great location, good size rooms, staff helpful and attentive, but overall cleanliness was to be desired. Fridge doors with spill marks all down front, living/kitchen area carpets were stained and frayed, belonged in the dump, tiles dirty in need of a good scrub, lounge was old school, armchair was frayed and foam showing through.Skirting boards dirty and dusty.Ants throughout kitchen.If... More 

Was this review helpful? Yes 1
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Additional Information about Itara Apartments Townsville

Address: 1 - 15 Sporting Drive, Townsville, Queensland 4817 QLD , Australia (Formerly Q Resorts Itara Apartments Townsville)
Location: Australia > Queensland > Townsville
Price Range (Based on Average Rates): $
Hotel Class:4 star — Itara Apartments Townsville 4*
Number of rooms: 52
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