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Itara Apartments Townsville

1 - 15 Sporting Drive, Townsville, Queensland 4817 QLD , Australia (Formerly Q Resorts Itara Apartments Townsville)
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Itara Apartments Townsville
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Itara Apartments Townsville
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102 reviews from our community

Traveler rating
    68
    28
    4
    2
    0
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43
14
4
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Yarrawarrah
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a great apartment for families visiting Townsville to watch the cowboys play. Its close enough that you can walk to the stadium (20 mins. There is a great kids park and pools very close by. A beaut shopping centre with target, Coles, wollies, big w and lots of shops just across the road. As well as lots of... More 

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Shaun S, Manager at Itara Apartments Townsville, responded to this review

Thank you for taking time to post your review of our apartments, it is great to hear that you and your family managed to make the most of the brilliant facilities and activities located in this area during your stay. The apartments being large and self-contained do certainly make it easier for families; it is our aim to hopefully make... More 

Sydney
1 review
2 of 5 stars Reviewed 3 weeks ago

The rating I have given relates to the manager and the fact that my card was charged without my consent four months after departure. The reception staff were pleasant enough however - *on checking out we were advised that our account had been settled in full by PTSS Patient Travel Services Subsidy (I was travelling for cancer treatment) * a... More 

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Shaun S, Manager at Itara Apartments Townsville, responded to this review

In response to your above comments, on departure we were owed payment which was not received as promised. In our attempts to recover this money we have had to endure every possible threat and abuse you could imagine. You refuse to return calls or answer Emails and then accuse us of harassment. Then to go on to Trip Advisor and... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

My daughter & I were in Townsville for a few days and found the Apartments to be tidy. The Kitchen floors and bathroom floors could have done with a good scrub. They looked stained. The Air Conditioner in the loungeroom made a weird noise the second day we were there and so we were not comfortable in using this for... More 

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Townsville, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

These well-appointed, clean, modern apartments with safe, under-cover parking, are perfect for all holiday-makers. Air-conditioned rooms made preparing meals to be taken on the balcony overlooking the Ross River, a pleasure. The proximity to the shopping centre provided extensive dining alternatives. The swimming complex ensured a refreshing start or finish to every day. We were in a one-bedroom apartment which... More 

Was this review helpful? Yes 1
Shaun S, Manager at Itara Apartments Townsville, responded to this review

Thank you for your feedback about your stay with us, we are really lucky with the fact the complex offers a little bit of everything to suit everyone’s needs and is close to so many great amenities and restaurant choices. We think that the view from the apartments is stunning as well; the balconies overlooking the river do provide a... More 

Gladstone, Queensland, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

I would thoroughly recommend this unit complex. We've stayed twice in the last six months and will definitely be back next time we travel to Townsville. The units are modern, clean, and have fabulous views of the river. The complex is close to the Willows Shopping Centre, restaurants, a movie theatre, James Cook University, ten pin bowling and laser skirmish... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Shaun S, Manager at Itara Apartments Townsville, responded to this review

Thank you for your feedback Vicki It’s great to hear that you and your family enjoyed your stay with us once again, it is a fabulous area with a lot to offer particularly when travelling with family and we are pleased to hear that you would recommend us to others and of course, we hope you will choose to stay... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

Absolute amazing place to stay. Staff were very helpful. Undercover parking made it very convenient. Kids loved been so close to riverway. Apartments are so well set out. Absolute amazing place to stay. Staff were very helpful. Undercover parking made it very convenient. Kids loved been so close to riverway. Apartments are so well set out.Absolute amazing place to stay.... More 

Was this review helpful? Yes 1
Shaun S, Manager at Itara Apartments Townsville, responded to this review

Thank you for such a positive review The apartments are set out to maximise the environment and facilities in the area and also to create a comfortable, functional and secure location for our guests. We also appreciate your comment about our staff, we try our best to be as accommodating as possible and feedback always allows us to feel like... More 

Cairns, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 1, 2015

Yes the Itara Apartments is in a great location. We stayed as our 9yr was having surgery and Itara is only 5 mins from the hospital, cinema, shopping centre and swimming lagoon. On our arrival we opened the doors to heat.... No air-cons on and sun streaming in from the large glass windows. The apartments were not clean. You are... More 

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Hughenden, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 28, 2015

We've stayed in many places in Townsville and I would rate this the best. Although not in the centre of town, everything you could want is within walking distance, including a choice of eating places, and lots of things to do for the kids. The apartments have awesome views from each balcony, are clean, spacious, and you are spoilt for... More 

Was this review helpful? Yes 1
Shaun S, Manager at Itara Apartments Townsville, responded to this review

Thank you very much for the positive feedback regarding your stay with us at Itara & Jacana Apartments. We are always pleased to know that guests have had their expectations exceeded. We do our very best to ensure that the stay of any guest is as comfortable as possible. We look forward to seeing you again. More 

Cairns, Australia
1 review
4 of 5 stars Reviewed January 26, 2015

We are finding these apartments suit our needs very well. Two visits this year on business and been very impressed with staff, the location in terms of recreation facilities - walking, cycling, swimming and the ease of getting to and from appointments from Riverway. The apartments have been clean and well presented. Not new, but comfortable. Roomy and well laid... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Shaun S, Manager at Itara Apartments Townsville, responded to this review

Thank you Peter for the positive feedback. We always appreciate seeing guests return and stay with us whether it is for business or holidays. I am glad to hear your found the location, recreational activities/facilities and most importantly the apartment, more than comfortable. We look forward to seeing you again. More 

Cairns, Queensland, Australia
1 review
5 of 5 stars Reviewed January 14, 2015

Fantastic Apartments, Heaps of room and very clean. Great location, everything you need in walking distance with plenty of things to do. Great staff, I found if you had a problem with something they would fix it straight away, or if you needed some advise on things to do they were very helpful. I will certainly return.

Was this review helpful? Yes
Shaun S, Manager at Itara Apartments Townsville, responded to this review

Thank you John, we are pleased to hear you enjoyed your stay with us. I will pass your kind words onto our staff who always appreciate such positive feedback. We look forward to seeing you again. More 

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