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Itara Apartments Townsville

Certificate of Excellence
1 - 15 Sporting Drive, Townsville, Queensland 4817 QLD , Australia (Formerly Q Resorts Itara Apartments Townsville)
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Best prices for: 1 room 1 guest
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Itara Apartments Townsville
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Itara Apartments Townsville
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111 reviews from our community

Traveler rating
    72
    31
    4
    3
    1
See reviews for
49
15
4
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • English first
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  • All months
    (111)
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    (29)
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    (27)
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    (33)
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Mount Isa
1 review
5 of 5 stars Reviewed 1 week ago

Fantastic location right on the beautifully landscaped river - playgrounds, walking tracks, pools, restaurants galore! Fantastic self-contained apartments. Staff were friendly, rooms were clean and huge! Super-happy :)

Review collected in partnership with this hotel

Was this review helpful? Yes
Shaun S, Manager at Itara Apartments Townsville, responded to this review

Thank you very much for your positive feedback, I will pass your kind words onto our staff. Very glad to hear you enjoyed our fantastic facilities and location. We are looking forward to seeing you again in the near future! More 

Contributor
19 reviews 19 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived late and a/h check in was exceptionally easy. Car parking was secure and undercover. Our aptmt was on the third floor and the lift was a welcome relief to stairs. The apartment was beautifully appointed, clean and very comfortable. Location is great. Large shopping centre and eateries are across the road. The complex is located very close to the... More 

Was this review helpful? Yes
Shaun S, Manager at Itara Apartments Townsville, responded to this review

Thank you for the wonderful comments. We strive to make our guests stay accommodating, relaxing and enjoyable and to also meet their needs. We are very lucky to be situated in such a great location along the Riverway and we are pleased this also has made a memorable stay for you. We are very happy you enjoyed your stay and... More 

Mackay, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

During May in 2015, myself and a group of people had to come to Townsville. We were staying at Itara Apartments. When we first arrived at the apartments, we loved the rooms. It was spacious, wonderfully furnished and it had a beautiful view of the river. Every weekday, the majority of us were out during the day and we were... More 

Was this review helpful? Yes 2
Shaun S, Manager at Itara Apartments Townsville, responded to this review

Please don’t let the truth get in the way of a good story as the Title should read “Failed Attempt at Blackmail”. You posted a comment on Trip Advisor 2 Days Ago titled “Disappointed” (written while you were still In-House). We immediately contacted your Apartment and one of the other 4 Guests answered and was very apologetic of the comments... More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago

I'm still there and unfortunately I have to stay here until Saturday. My room never had any service and also they didn't change towels! Customer service is so disappointing as well. They provide internet for free but I think their speed is 20 KB/s! They told me they have a business speed internet 10 gig for 30 dollars and I... More 

Was this review helpful? Yes
Shaun S, Manager at Itara Apartments Townsville, responded to this review

The first we learned of your Issues was via this posting on Trip Advisor…. made while you were still In-House……. we were never given the opportunity to address / correct any of your concerns. It was not until later that we learned of your true motivation for these comments and your subsequent “Failed Attempt at Blackmail” followed by Additional postings... More 

Brisbane, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Upon arrival at the apartments around 12,30 pm, I greeted the person at reception. I then informed her that I had had a booking. In a rather procedural voice she told me that check in was at 2pm, but I should fill in my credit card details on the form. While filling in the form I told her that I... More 

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Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The position of these apartments been close to shops, cinemas, eateries, parks and a great area for kids with parks,large pool plus a good walking area along the river. If you are going to watch the Cowboys play then this is the closes apartments to the stadium. Very helpful staff about the hotel and surrounding area.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Gladstone, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

We have stayed at Itara Apartments on our last three consecutive stays and we highly recommend this accommodation. Access to anywhere across Townsville is easy from this location, apartments are great with all the amenities families or sporting groups need. Beds were comfortable. Facilities are excellent - will be back again for sure.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 18, 2015

I was very happy with my stay at Itara. The staff were friendly and available at extended times. The apartment was clean and contained most amenities such as washing machine, dryer, dishwasher, stove and oven. The view was beautiful and the location was peaceful and convenient to shops and sports events. Will stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Shaun S, Manager at Itara Apartments Townsville, responded to this review

Thank you for taking the time to post your review of Itara Apartments, we are very lucky to be situated in such a great location along the Riverway, you are right the convenience of the amenities in the apartments and Willows shopping centre so close do allow for a bit of independence if needed on your stay. We are very... More 

1 review
5 of 5 stars Reviewed April 11, 2015

Perfect position, right on the water, central to everything. Clean, functional apartments, ideal for a family vacation. Everything you need. We loved it.While the pool isn't that flash, there are fantastic swimming facilities right next door!

Review collected in partnership with this hotel

Was this review helpful? Yes
Shaun S, Manager at Itara Apartments Townsville, responded to this review

Thank you for taking the time to post your review, we are glad you enjoyed your stay. It is a fantastic location with some great attractions and amenities and we ensure the apartments are well equipped for families wanting a home away from home. We hope to see you in the future More 

Yarrawarrah
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 7, 2015 via mobile

This is a great apartment for families visiting Townsville to watch the cowboys play. Its close enough that you can walk to the stadium (20 mins. There is a great kids park and pools very close by. A beaut shopping centre with target, Coles, wollies, big w and lots of shops just across the road. As well as lots of... More 

Was this review helpful? Yes
Shaun S, Manager at Itara Apartments Townsville, responded to this review

Thank you for taking time to post your review of our apartments, it is great to hear that you and your family managed to make the most of the brilliant facilities and activities located in this area during your stay. The apartments being large and self-contained do certainly make it easier for families; it is our aim to hopefully make... More 

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