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All 39 Townsville hotels

Oaks Gateway on Palmer

4.5 of 5 Hotel   |   2 Dibbs Street, Townsville, Queensland 4810, Australia
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Oaks Gateway on Palmer
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Ranked #12 of 39 Hotels in Townsville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
caseyp cairns
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196 reviews from our community

Traveler rating
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    103
    23
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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cairns
Contributor
18 reviews 18 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Central,safe clean safe car parking quiet room previously we had two bedroom apartment very good, close to resturants as well enjoyed breakfast across the street s well the apartment overlooked the city and river the room overlooked palmer street

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sydney
Top Contributor
54 reviews 54 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Good accomodation for families . We had a 2 bdroom apartment with very comfortable beds , large living room and 2 bathrooms . The pool was lovely , essential due to the heat . It had a small but well equipped gym that looked out to the pool so you could look out for the kids . Only problem we... More

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Sydney
Top Contributor
66 reviews 66 reviews
41 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Work trip for 2 nights in a standard 1 bedroom apartment on the 9th floor. Room: strange set-up- long corridor with kitchen along the right wall, however, the crockery cupboard is on the other side of that wall (in the lounge area). The bedroom is next to the lounge and to view the TV from the bed you need to... More

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed here for 4 nights, very easy and very close to resturants. service was excellent, staff very polite. i would stay again, if I had to pick something could offer more Internet usage. room was very nice offered everything you wanted, great value

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Leo, It is wonderful that you enjoyed your recent stay with us! I am particularly happy to hear that you found the service to be of the high level we aim for. The provision of internet is something which is currently under review across the group and we hope that there are some exciting options ahead. Until the review... More

St Helens, Australia
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we travelled this year to Townsville and stayed at the oaks gateway on palmer . The apartments are very spacious and everything you want in them .The beds are comfortable and the pillows are good . They have a pool on the second floor outside which is excellent . You walk out your door of the hotel go right to... More

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Gina, I am very happy that you enjoyed your recent holiday to Townsville and that between both our rooms and location we were able to provide you with everything you needed. I hope you will consider visiting us again for your next holiday. More

Cairns Region, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Highly recommend this accommodation. We had a 2 bedroom apartment which was fully equipped with everything a family needs. Great location, close to shops, The Strand, restaurants. Very helpful and friendly staff.

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Nicole, I am delighted to hear that you and your family enjoyed your recent stay with us. The two bedroom apartments are certainly spacious allowing the whole family to have a comfortable stay. We look forward to being able to welcome you and your family back next time you are in Townsville! More

Sydney, Australia
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 16, 2014

I had a fantastic time staying here! The pool area was great with lounges and was a great place to soak up the sun. The hotel is located in the centre of the food and cafe strip and in easy walking distance to the Strand. The gym is a little small however everything else was great. The rooms are clean... More

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Grace, It is wonderful to hear that you enjoyed your stay with us, particularly that you were able to make great use of the infinity pool! We look forward to welcoming you back next time you are in Townsville. More

Ryde, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 13, 2014

Centrally located to town and restaurants. Beautiful view, very clean and fantastic staff. I love it at the oaks! Just across the bridge is the CBDS and the hotel sits above Ribs and Rumps and the Palmers St restaurant quarter is there as well. A couple of nice pubs are across the road. It is not far to the Magnetic... More

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Jayne N, Manager at Oaks Gateway on Palmer, responded to this review

I am glad you love staying with us at the Oaks Gateway on Palmer. Our location is great being so close to CBD, the Strand and the restaurant precinct in Palmer Street. Our team work very hard to ensure the cleanliness and standard of our rooms is maintained and I am glad on your visit that is what you experienced.... More

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 9, 2014

I grew up in Townsville and always enjoy returning home. As a result, I am keen to have accommodation which has the feel of Townsville and easy access to and around it as well. Oaks Gateway is just such a spot. Whether it be Dominion Coffee, Sweetbridge Larder, the Perc Tucker Art Gallery, The Strand or Ribs and Rump -... More

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Jayne N, Manager at Oaks Gateway on Palmer, responded to this review

Good morning Dominic, Thankyou so much for your great feedback. Sweetbread Larder is a regular haunt for me as I live on the Strand. I am so glad that we make you feel at home when you stay with us. Our location is perfect and we are very pleased to hear the rooms were up to your expectations and that... More

Cairns, Queensland, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2014

The moment we walked in the door my family and I were greeted by a lovely staff member by the name of Emily who was consistently helpful throughout our stay. All the staff made sure that our stay was trouble free and every request we had they (Emily) provided us with help to assist us. Emily had great customer along... More

Was this review helpful? Yes 1
Jayne N, Manager at Oaks Gateway on Palmer, responded to this review

Thank you so much for taking the time to provide feedback on your recent stay with us at Oaks Gateway in lovely Townsville. We work hard to ensure we provide the best customer service and I am delighted that Emily made displayed that with her great attitude. Gateway does have the largest apartments in the city so we are very... More

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Additional Information about Oaks Gateway on Palmer

Address: 2 Dibbs Street, Townsville, Queensland 4810, Australia
Location: Australia > Queensland > Townsville
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Oaks Gateway on Palmer 4.5*
Number of rooms: 102
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Also Known As:
Oaks Gateway On Palmer Hotel Townsville

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