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Oaks Gateway on Palmer

Certificate of Excellence
2 Dibbs Street, Townsville, Queensland 4810, Australia
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Oaks Gateway on Palmer
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Oaks Gateway on Palmer
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222 reviews from our community

Traveler rating
    68
    112
    26
    8
    8
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47
71
10
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Airlie Beach, Australia
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Over the years we have come to consider the Oaks as a second home. The 1 and 2 bedroom apartments have everything you need for a self sufficient time away from home. This stay of several weeks was due to a medical reason and the staff were lovely and often asked after my husband. We are considering investing here as... More 

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Carrara, Australia
Top Contributor
65 reviews 65 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I found this Hotel extremely nice , the Rooms were perfect .Housekeeping was Brilliant nothing was ever forgotten or not done. My Check in was fast and efficient , I arrived 3 hours early no fuss was made re check in being at 2 everything was done as quick as possible . I loved the position of Oaks it was... More 

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Whangarei, New Zealand
Top Contributor
156 reviews 156 reviews
48 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a great little apartment with everything travellers need – a comfy king bed, sitting room, kitchenette and a large bathroom with laundry facilities. We stayed three days and were completely at home. Restaurants are close by and there is a supermarket ten minutes walk away. It probably markets itself more for the business community than tourists, but reception... More 

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Jeannie, It is great to hear that you enjoyed your stay on one of our one bedroom apartments and were able to take advantage of our great location with many of the cities attractions within walking distance. I will ensure your comments are passed onto the team on front desk as they really do enjoy when they are able... More 

Wangaratta, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was perfect for our one night stay before we headed over to Magnetic Island. We stayed in a one bedroom apartment. The port-a-cot was set up when we arrived, which is always very much appreciated. The full kitchen was perfect for our needs and we also loved the pool. I went for a stroll early in the morning and... More 

Was this review helpful? Yes 1
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

How good is the coffee! Thank you very much for taking the time to leave such fantastic feedback and I'm so happy that you enjoyed your stay. Our one bedroom apartments are certainly spacious and along with the full kitchen, provide a home away from home - plus the pool in a nice little bonus to! We hope to see... More 

Contributor
17 reviews 17 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Oaks for just the one night and it was fantastic. The location has you right in the mix with food and entertainment at your doorstep. Views were great looking down the river towards Magnetic Island. Service was fabulous. Undercover parking. Lap pool and gym. Amazingly with all the doors shut you'd never know you're on a main... More 

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Nancy, It sounds like you really enjoyed your stay with us. I am so glad we could be a part of it and assist in helping you to relax and enjoy your time in Townsville. We certainly agree that we have a wonderful location that puts our guests in easy reach of everything they could need. We look forward... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

staff were very friendly and helpful great location can walk to the strand Jupiters casino and flinders street quite easily heaps of restaurants close but will be returning next time I'm in townsville

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi, I am so pleased you enjoyed your recent stay with us and found our team to be friendly & welcoming. See you when you return! More 

Long Valley, New Jersey
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

Oaks has a great location right on Palmer and a short walk to town and most attractions. Parking is convenient underneath. Plenty of restaurants and bars close by. Our 2 bedroom/2 bathroom apartment had full kitchen which was great for cutting some of the meal costs and also had a washer and dryer. The staff are all extremely helpful and... More 

Was this review helpful? Yes 1
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Thank you very much for taking the time to leave such wonderful feedback! As you mentioned, Oaks Gateway on Palmer is located in a such a fantastic spot with restaurants and bars at your doorstep, however it sounds like having the fully self contained two bedroom apartment came in handy for having some home cooked meals. I'm so glad you... More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 of 5 stars Reviewed February 13, 2015 via mobile

I stayed in one of the 2 bedroom apartments with 3 others and there was plenty of room and it had 2 bathrooms. Always a bonus! Fantasic kitchen, had your own laundry and huge balcony with great view of the pool. Room was clean upon arrival but our room got missed for one service during our stay. Great location right... More 

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

It is wonderful to hear that you enjoyed your recent stay with us. Our spacious two bedroom, two bathroom apartments certainly make life a little easier when several people are all trying to get ready to head out to dinner or for a night on the town! I am dissapointed to hear that one of your services was overlooked. It... More 

Far North Queensland - Australia
Top Contributor
133 reviews 133 reviews
27 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed February 6, 2015

Stayed here for one night, we arrived around 6pm, receptionist was very friendly and helpful. Room was much better than I had imagined, full kitchen - which we didnt use as there are so many great restaurants nearby. Bed was super comfortable with views as far as the eye could see. Nice patio overlooking Palmer Street, but surprisingly no noise... More 

Was this review helpful? Yes 1
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi, It certainly sounds like our one bedroom apartments are just what you were looking for. They certainly provide a great amount of space, even if you choose to eat out rather than use the kitchen facilities. We look forward to welcoming you back next time you are in Townsville! More 

Perth, Australia
1 review
5 of 5 stars Reviewed February 3, 2015

An excellent hotel with great service, huge rooms and really good restaurant. This was a work trip to the QCLNG and GLNG plants so the access to the ferries was really good. Staff were very helpful when I had to store luggage for some hours.

Review collected in partnership with this hotel

Was this review helpful? Yes
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Steve, We get a lot of people travelling through with work and we are always glad to hear when you have had a good stay - especially when coming all the way from Perth! Our hotel is certainly in a great location, with restaurants at your doorstep and the ferries and the Strand only minutes away. Thank you for... More 

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