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All 39 Townsville hotels

Oaks Gateway on Palmer

4.5 of 5 Hotel   |   2 Dibbs Street, Townsville, Queensland 4810, Australia
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Ranked #10 of 39 Hotels in Townsville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
gilandbrenda christchurch
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180 reviews from our community

Traveler rating
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    95
    23
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    6
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37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
christchurch
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

A well appointed complex in a great location right on Palmer street with river views. Although close to restaurants we had no issue with noise at night. The rooms are spotlessly clean and comfortable, the only downside was the kitchen, this was modern but lacked bench space. The balcony was a decent size and sunny. The complex has a nice... More

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Brisbane, Australia
Top Contributor
52 reviews 52 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Had booked a studio but was upgraded to a 2 bed apartment. Very large and spacious. Location is great, on the same street bars and restaurants, across the river is the CBD. Very fast check in and check out, staff are friendly. Ask for a high floor as the views are good from level 7.

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Brisbane
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Oaks Gateway for a two week period on a business trip to the north. Very comfortable two bedroom apartment on 11th floor with enough living space to not feel like a cramped hotel room. A great location right in the Palmer Street restaurant precinct and a very generous balcony overlooking Ross Creek and the Flinders St precinct.... More

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Suva, Fiji
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

this hotel was my first experience of Townsville and i tell you, it was a good one. the view from the room was amazing but the room itself was spotless and sparkling clean. i was totally impressed by the quality of the design and colours and everything else in the room. totally worth the price. the staff were very helpful... More

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Wodonga, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have stayed here many times and this time was equally as good as always. Clean rooms, friendly staff and close to a multitude of excellent restaurants, Oaks Gateway is ideally situated on the river.

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Coolangatta, Australia
Top Contributor
55 reviews 55 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Compact one bedroom apartment which is comfortable & reasonable modern. Although the apartment itself was clean it was disappointing to find the oven shelves very dirty ( the oven itself wasn't too bad). The shower is a decent size & the water pressure is amazing the only problem with the bathroom is there is no lighting above the mirror. Our... More

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Brisbane Australia
Top Contributor
70 reviews 70 reviews
63 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Another great stay in Oaks Gateway. 1 bed apt high floor over looking Palmer St room request was honoured (911) thank you Oaks. This again was a corner apt with very little road noise to disturb at night Reception was very welcoming as usual. Apt very clean in all aspects except the balcony floor which being open to the elements... More

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi PeggySue, I am delighted you enjoyed your stay with us yet again. We are currently working on the replacement of many of our sofa's to aleviate the issue you experienced. Moving forward you will also find that Oaks Gateway on Palmer will have internet inclusive rates available on websites for those who would prefer to have more internet readily... More

Brisbane, Queensland, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Could not fault the room apart from one remote to control three seperate air conditioners.The lifts in this hotel are another matter.One lift was out of action and the other due to staff cleaners using them waiting was disgusting.Having to wait 20minutes or more to get up to your room level many times is wrong.Yes there are stairs but once... More

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Laraine, I completely understand your dissapointment with your recent stay. Unfortunately the breakdown of the lift was unexpected and quite serious. As we value the safety of our guests we were required to shut the lift down temporarily. This has now been rectified. In this situation we certainly unlock the fire doors so that access can be gained to... More

Brisbane, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I stay in Townsville regularly for work. Oaks Gateway is well located, with an easy walk to Flinders Street and nearby restaurant. However, restaurants in Townsville are a bit on the expensive side, especially those in the Palmer Street area. A bit of a problem when you need to purchase all or most of your meals over an extended stay.... More

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Ann, Thank you for your feedback. It really does help us to improve our services. as you have correctly stated, the hotel rooms do have limited facilities with only tea and coffee making facilities provided. However our one bedroom apartments are fully self contained and offer guests the opportunity to cook should they wish to rather than frequenting the... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 7 nights on the 8th floor overlooking the river, facing to the north. The apartment was great. Bed, shower, kitchen all really good. Our only issue was a little bit of traffic noise when the balcony doors were open, but not bad enough to be a major problem. Staff were friendly and helpful. We would go back without... More

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Darren, I am glad you enjoyed your recent stay with us and were able to take advantage of the great views from the apartments. We look forward to seeing you next time you are in Townsville! More

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Additional Information about Oaks Gateway on Palmer

Address: 2 Dibbs Street, Townsville, Queensland 4810, Australia
Location: Australia > Queensland > Townsville
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Gateway on Palmer 4.5*
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Also Known As:
Oaks Gateway On Palmer Hotel Townsville

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