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Oaks M on Palmer

4.5 of 5 81 Palmer Street, Townsville, Queensland 4810, Australia
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Certificate of Excellence 2014
Oaks M on Palmer
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Oaks M on Palmer
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225 reviews from our community

Traveler rating
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    34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Gold Coast, Australia
1 review
2 of 5 stars Reviewed 6 days ago NEW

My over-riding concern with the hotel was the 'Pool Parties' that started at around 9pm every night and continued to 3.30 or 4.00 am the next morning. I am sure that those who were partying did not appreciate the incredible noise that they were making but the poor sound proofing in the rooms meant a VERY poor night's sleep -... More

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for bringing this to my attention. Our pool facilities are located outside reception and are monitored by hotel staff with a pool closing time of 8pm. The pool you maybe referring to will be from the establishment beside M on palmer. It is very rare that such events as described occur, however if our reception staff are contacted,... More

Buderim
Top Contributor
60 reviews 60 reviews
31 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel a fair bit for work. A lot of places are small, rural isolated places but occasionally I get a night or two in the big smoke. When I do, I always select an Oaks if one is available. I know the quality and standard of room that I will get and I know the service that I will... More

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for such positive feedback. It is great to see that Oaks hotels and resorts is your preferred choice in accommodation. Oaks takes pride in its learning and development programs for staff and it is great to see the service during your stay has been exceptional once again. Thank you for choosing Oaks hotels and resorts and we look... More

Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at Oaks M on Palmer for 5 nights whilst in Townsville for a wedding. The room is very very clean (I even moved the couch to check!!) and has a little kitchen with crockery and cutlery and cooking facilities. The full size fridge and dishwasher were welcome additions, even though we only had drinks and nibbles. There is also... More

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you very much for the review. It is wonderful to read that the cleanliness of our apartments have again exceeded expectations. Oaks prides itself to produce clean comfortable apartments and I am glad we have been able to display this during your stay. For any delicate clothes that are not ideal for dryers we do offer the clothes horses... More

Townsville
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Needed a room for the night and what a nice room I got. Located at the end of Palmer street it is any walk along Palmer street to a host of dinning establishments. I stayed in house, purchased a few beers from the bar to have in room and I dinned at the Metropole Hotel at the front.

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for the positive review. Great to see that you were impressed with our quality of rooms and that you were able to take advantage of our great food by dinning in house. The restaurant also does take away if you wanted to enjoy your meals from the comfort of your room the next time you stay with us.... More

Sydney, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 14, 2014

The Oak M is at the very end of Palmer street. Dont be put off by location, its an easy walk of this long street to any one of the many cafes, restaurants and bars that inhabit the street. I was on the 6th floor and in a large studio apartment. Everything was as it looked in the photos. There... More

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for the review. It is great to see that we had met your expectations. M on Palmer is on a great location as you described and the heritage listed on site restaurant has the convenience of chargeback and also take away for an even easier option. We also do offer free BBQ facilities by the pool which is... More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed October 13, 2014

Self contained room which was clean and tidy. Location was great and fairly quiet despite train line behind hotel. Bit disappointed to see our name and full hotel guest list including where we work on bar of hotel (Metropole) for all to see including room rates.

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for bringing this to my attention. The Metropole and M on Palmer are the same company. The restaurant and bar is provided with an in house guest list for the convenience of our guests to charge back food and beverages to their room. It is not standard to have this in view of guests and I will be... More

Ayr, Queensland, Australia
1 review
5 of 5 stars Reviewed October 9, 2014

The apartment was very clean and tidy. Bed was very comfortable. Had everything you need.Excellent balcony on the 9th floor with a great view. The location was great with a short walk to the restaurant strip

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Such an excellent review and its great to see that we have met your expectations. I'm glad you enjoyed your views from the higher floor room. The cityscape rooms have the best views of the city, ocean and Magnectic Island and the onsite restaraunt and bar is a great way to start if your heading down the Palmer St precinct.... More

Melbourne, Victoria, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 7, 2014

We had a great stay at Oaks M on Palmer, the rooms are modern with excellent amenities, being a family we had 2 adjoined rooms with a nice balcony and view of the harbour. Staff were great, easy for car parking, nice walk to the city and strand.

Review collected in partnership with this hotel

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

It is great to read that you found Oaks M on Palmer has met your expectations. The 2 bedroom city scape dual key apartments you experienced are great for families especially with those harbour views you mentioned. The staff here have had the pleasure to assist you and your family during your stay and we hope to see you again... More

Brisbane, Australia
2 reviews
4 of 5 stars Reviewed October 7, 2014

Arrived late and the hotel was a big difficult to find as it is behind another hotel. Room was well equipped and comfortable and as we were on the top floor very quiet. Parking was very limited and bays were small.

Review collected in partnership with this hotel

Was this review helpful? Yes
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for your review. It is great to hear that you found our rooms well equipped and comfortable during your stay. The higher floor rooms you experienced are nice and quiet with great views for you to enjoy. We also do offer a second car park on level 1 that guests may find easier to park with larger vehicles.... More

Dundowran Beach, Qld Aus
Top Contributor
87 reviews 87 reviews
61 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed October 4, 2014

The Apartment is what you would expect from an Oak's. The place was clean and tidy with a nice Balcony. Beads and Bathroom excellent. The be thing is its location right in the centre of the restaurant strip and only a short walk to the ferry terminal. The only problem is the Wi-Fi as in all Oaks you get 30... More

Was this review helpful? Yes
Jayne N, Manager at Oaks M on Palmer, responded to this review

We are so glad you enjoyed our clean and spacious accommodation as well as the perfect Townsville location. Gateway is in the restaurant precinct of the city and only 2 minutes walk from the main business district. I appreciate your feedback regarding our 30 minutes only free Wifi and will certainly relay this to our head office. We look forward... More

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Additional Information about Oaks M on Palmer

Address: 81 Palmer Street, Townsville, Queensland 4810, Australia
Phone Number:
Location: Australia > Queensland > Townsville
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Oaks M on Palmer 4.5*
Number of rooms: 104
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Also Known As:
m Hotel Townsville

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