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All 39 Townsville hotels

Oaks M on Palmer

4.5 of 5 Hotel   |   81 Palmer Street, Townsville, Queensland 4810, Australia
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81%
Ranked #6 of 39 hotels in Townsville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
samrox5 Sydney, Australia
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212 people have reviewed this hotel

Traveler rating
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    33
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Sydney, Australia
Top Contributor
75 reviews 75 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for two nights. We were upgraded to a higher floor for our anniversary. Fantastic view from every window. Spacious unit with everything you require. Reasonable balcony to admire the view. Comfy bed, fans & air cond. small but functional Ensuite. Undercover secure parking. Restaurants at the door, no need to drive. Staff very helpful & friendly, but a... More

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank-you so much for taking the time to leave feedback on your recent stay with our Oaks property. We do have two properties in Townsville, Oaks M on Palmer and Oaks Gateway on Palmer. It sounds like you were able to enjoy your anniversary get away at our Oaks Gateway on Palmer property. I am so glad that you found... More

Mackay, Australia
Senior Contributor
22 reviews 22 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Comfortable bed, no microwave in studio rooms, noisy air conditioner unit on balcony and noise air con head inside the room. Central location and walking distance into the CBD but if you want a room with no light streaming in this is not the an idea site

Was this review helpful? Yes
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank-you so much for you feedback on your recent stay with Oaks. We do have two properties in Townsville, M on Palmer (who do have microwaves in all rooms) and Gateway on Palmer where there are mix of Studio rooms and fully self contained apartments (which do have full kitchens). Our air conditioner units should not create a enough noise... More

Campbelltown, Australia
Contributor
19 reviews 19 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking for a room that has a kitchen at a good price, Oaks M on Palmer is an excellent option. Although the kitchen is small, it still has the basics: ceramic cooktop, microwave oven, toaster and a good size fridge. The TV comes with Foxtel channels and is complimentary. There is also 30 mins free internet. Excellent... More

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

I am very happy that you found the facilities within our apartments convenient, including the kitchen and laundry facilities. It is great to hear that you were able to enjoy a nice dining experience at our restaurant The Metropole Hotel. I thank-you for taking the time to leave your feedback and I hope we have the opportunity to welcome you... More

Brisbane, Australia
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Recent stay for work conference. Lovely little room (even had a dishwasher). But please check your room before unpacking. Cleaners not always doing a great job. Room was neat and tidy HOWEVER unfortunately we found the remains of some "Ansell" products. Yuk :( Hotel location is ok....right down the end of Palmer Street and signage could be a little better.... More

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank-you so much for taking the time to provide us with your feedback. I am so disappointed to hear of your findings in the room and I have spoken in detail about this with my Housekeeping Supervisor. This information is most helpful and will be used for further training purposes with our Housekeeping Team. I do hope that this situation... More

Gold Coast, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights a couple weeks ago whilst visiting family in Townsville with my girlfriend and 6 week old daughter. The staff were courteous and kind, the rooms were nice modern (king bed was 2 single's together) we had a view of the water. Although they didn't have room service or a hotel restaurant they had the... More

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank-you for taking the time to provide us with your feedback from your recent stay at Oaks M on Palmer. My team were most pleased to hear that you found they were able to provide you with courteous and kind service. I am glad that you were able to enjoy the Metropole Hotel for a meal. The Metropole is actually... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well this hotel has location and brilliant weather going for it. Just downstairs is a great restaurant a and Palmer street has definitely come of age since I was there last. The hotel staff couldn't help you more if they tried - typical lovely tropic people with prompt and competent service. The room was clean and quaint and I think... More

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

I am so glad that you enjoyed your time in Townsville. We do have two properties in Townsville Oaks M on Palmer and Oaks Gateway on Palmer. It sounds like you enjoyed your stay at our Oaks Gateway property which offers Studio rooms, as well as 1, 2 and 3 bedroom apartments. Thank-you for providing your feedback on the plug... More

Sydney, Australia
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my third stay at the Oaks M and I was as impressed as previously. The rooms are sleek and modern, super clean and very practical. I was on the 8th floor with city and Magnetic Island views and had a great sleep. Power points are well located for charging devices, TV is good, as is the water pressure... More

Was this review helpful? Yes
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

It is such a pleasure to obtain feedback from our repeat guests, so thank-you for taking the time to provide us with this information. I am so pleased to know that you find the facilities in our rooms convenient and comfortable. I am also glad that you are able to enjoy the convenience of our location. I look forward to... More

Shellharbour, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We had asked for a quiet room as we are light sleepers. We received one overlooking the port and rail terminal and were kept up all night by the trains shunting and horns blasting. My wife had injured herself on the day we arrived and so we ended up staying only two nights of the 10 originally booked (and prepaid).... More

Was this review helpful? Yes 1
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

I do appreciate you taking the time to leave your feedback on you recent stay at Oaks M on Palmer. It is most disappointing to hear that you did not enjoy your stay with us. I am sorry that we were unable to accommodate you reservation needs. We did attempt to accommodate every request made on your reservation; including being... More

Townsville, Australia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed at M on Palmer for 1 night on a Saturday as we are locals. We had booked a Studio room and upon check-in we were upgraded to the City Scape Studio which was a nice surprise. This room was on the 9th floor and had a lovely view of the marina. We checked in with Bri who was... More

Was this review helpful? Yes
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

It is a pleasure to hear that you enjoyed your stay with us at Oaks M on Palmer. I am so pleased that you were able to enjoy the marina view from your City Scape apartment and enjoy a leisurely late check-out the following morning, I will be sure to pass on you feedback to my staff, who will be... More

USA
Top Contributor
135 reviews 135 reviews
34 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had the fortune of staying at this FANTASTIC location for a couple of nights, and I THOROUGHLY enjoyed my stay. Upon making my reservation, they were all out of hotel rooms, so I booked a 2-bedroom apartment. Well, upon arriving, I was upgraded to a 3-bedroom apartment on the 10th floor. The apartment was VERY well appointed and had... More

Was this review helpful? Yes
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank-you so much for you feedback on your recent stay with Oaks. We do have two properties in Townsville, M on Palmer which contain Studio rooms and Gateway on Palmer where there are a mix of Studio rooms and 1, 2 and 3 bedroom apartments. I am so pleased that you found the three bedroom apartment at Gateway on Palmer... More

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Additional Information about Oaks M on Palmer

Address: 81 Palmer Street, Townsville, Queensland 4810, Australia
Phone Number:
Location: Australia > Queensland > Townsville
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks M on Palmer 4.5*
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Also Known As:
m Hotel Townsville

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style
#1 Business Hotel in Townsville #4 Romantic Hotel in Townsville #4 Luxury Hotel in Townsville
Hotel Class
Official Description (provided by the hotel)
M on Palmer is a 4 1/2 star self catering property located on cosmopolitan Palmer Street. The hotel is surrounded by lovely a dining precinct with a vast array of restaurants, cafes, city night life and Jupiters Casino. Oaks M on Palmer Townsville features 11 floors of modern, fully self contained studio apartment accommodation complete with washers and dryers - which is ideal for the business and leisure travellers alike. The Metropole Hotel (located on site) is a true Queensland icon which has been reopened and offers conference rooms as well as dining facilities for breakfast, lunch and dinner. ... more   less 
Number of rooms
104

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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