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All 39 Townsville hotels

Oaks M on Palmer

4.5 of 5 Hotel   |   81 Palmer Street, Townsville, Queensland 4810, Australia
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82%
Ranked #4 of 39 hotels in Townsville
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
Karen P South Townsville
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185 people have reviewed this hotel

Traveler rating
    78
    73
    28
    5
    1
See reviews for
11
81
19
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
South Townsville
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Whenever we travel to Townsville, we always try to stay at the Oaks M on Palmer. Conveniently, walking distance from restaurants, quiet location, neat & tidy, modern design with friendly and efficient staff!!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank-you so much for your feedback on your recent stay at Oaks M on Palmer. It is delightful to hear that you always try to stay with us when you're in Townsville. I am pleased that you are able to enjoy our convenient location and find our staff efficient. We do look forward to welcoming you back the next time... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2014

We stayed for two nights in a studio apartment. The bed was huge and super comfortable. The room was beautiful, light and spacious with a balcony. The shower was lovely and the room had fantastic facilities such a a washing machine, dryer and mini kitchen. Really enjoyed our stay. Special mention to Vanessa the receptionist too who was lovely and... More

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

I am so glad that you felt welcome upon your arrival at Oaks M on Palmer. I am pleased that you were able to enjoy the facilities that our rooms have to offer and that you found your room spacious and comfortable. I hope that we are able to welcome you back to Oaks M on Palmer in the very... More

Aberdeen, United Kingdom
Top Contributor
130 reviews 130 reviews
120 hotel reviews
155 helpful votes 155 helpful votes
5 of 5 stars Reviewed March 5, 2014

This being my last trip to Townsville decided to go back to my favourite hotel. As always rooms are well appointed and clean and quiet. Did have a little bit of hassle on checking out as the Metropole bar had mixed up the charge back to my account. But the beautiful and very talented Vanessa soon sorted out my bill... More

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

It is such a pleasure to hear that you once again found our rooms to a high standard. I am glad that you were able to enjoy multiple stays with us whilst on business in Townsville. I do thank-you for your understanding and patience whilst the issue with your bill was rectified. I am glad that you found that the... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 18, 2014

Always stay at the M when I come to Townsville on business; the best hotel in my opinion in the city. Good location at the quite end of Palmer Street but only a couple of minutes away from the restaurant strip; quiet and spacious rooms, always very clean; good bathrooms; cable tv inc. sports and movies. Helpful reception staff. Never... More

Review collected in partnership with this hotel

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

It is so great to hear from our regular guests. We are pleased that you are able to continue to enjoy the services that we offer. It is such a pleasure to hear that you find our rooms clean and comfortable and that you find our reception staff helpful. Thank-you again for you feedback and we look forward to welcoming... More

Cairns, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 5, 2014

Have stayed here a number of times since this property was built, but not recently as other properties have tempted us through that time. Consistently clean, very comfortable beds, great air-conditioning and bright. It is right at the far end of Palmer Street but this is still only a 5 minute walk from the great choice of restaurants that "upper"... More

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank-you so much for your feedback from your recent stay with us at Oaks M on Palmer. I am so glad that you were able to enjoy another stay with us. It is great to hear that you found our rooms clean and comfortable and that you were able to enjoy the short stroll along Palmer Street. We look forward... More

Brisbane, Australia
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 27, 2014

We stayed at Oaks for the Australia Day weekend It's a good location, just a few minutes walk from restaurants and over into town There didn't seem a lot going on up that end though, it was almost a ghost town and we weren't sure if it was because of the long weekend? The hotel is a bit difficult to... More

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

I am so pleased that you were able to enjoy our spacious apartments. I am glad to hear that you found our rooms clean, as we do take pride in the standard of cleanliness here at Oaks M on Palmer. It is also a delight to hear that you found our location convenient. Unfortunately, yes the Australia Day long weekend... More

Townsville, Australia
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 23, 2014

As part of our relocation to Townsville, we were allocated this hotel/self-serviced apartment for two nights. After a three day drive up the qld coast - this place was a welcome site! Very easy check-in service, immaculately clean hotel and super comfortable room. Lovely bed, couch, spacious bathroom and private balcony. Easy walk down Palmer Street strip for the restaurant... More

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank-you so much for taking the time to comment on your recent stay at Oaks M on Palmer. It is such a pleasure to hear that you enoyed your stay with us. I am pleased that you found our rooms comfortable and clean and that we were able to make your check in a smooth process. I do apologise that... More

Sydney
Top Contributor
55 reviews 55 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 26, 2013

They have large well appointed studio or 1&2 bedroom apartments with views over the ocean or river. All of the rooms have kitchen facilities, which is very handy if you don't eat out every night. Palmer street is the main restaurant street in Townsville, with a great choice of places to eat and drink. It is also close to the... More

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OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

I appreciate your feedback on you recent stay with us. I am so glad to hear that you found our location convenient and were able to enjoy some the lovely restaurants that are within walking distance. It's great that you found the facilities offered in our rooms useful and were able to enjoy one of the lovely views that we... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 25, 2013

Not the cleanest room but very close to the restaurants and bars. We had a stop over on our way back from Cairns. I wouldn't stay there long term although the apartments are good size and reasonable price but cleanliness was the issue for us.

Was this review helpful? Yes
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank-you for taking the time to leave feedback on your recent stay with us at Oaks M on Palmer. I am pleased that you found our location convenient. Your comment regarding the cleanliness of your apartment is most concerning, as our housekeeping team work hard to ensure a high level of cleanliness is obtained. It would greatly assist us for... More

Perth
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 16, 2013

We stayed for 4 days at Oaks on Palmer Street after reading the Trip Advisor reviews. Great position and views of the river. The room was clean and comfortable and the hotel is conveniently located beside lots of restaurants. Also just a short scenic walk over the bridge to a large supermarket. We really enjoyed our stay and would stay... More

Was this review helpful? Yes
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank-you for your feedback on your recent stay at Oaks M On Palmer. I am so glad to hear that your stay was enjoyable and that you found our location convenient and comfortable. I look forward to welcoming you back the next time you choose to travel to Townsville. More

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Additional Information about Oaks M on Palmer

Also Known As:
m Hotel Townsville
Address: 81 Palmer Street, Townsville, Queensland 4810, Australia
Phone Number:
Location: Australia > Queensland > Townsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
#1 Business Hotel in Townsville
#3 Luxury Hotel in Townsville
#4 Family Hotel in Townsville
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Oaks M on Palmer 4.5*
Official Description (provided by the hotel):
M on Palmer is a 4 1/2 star self catering property located on cosmopolitan Palmer Street. The hotel is surrounded by lovely a dining precinct with a vast array of restaurants, cafes, city night life and Jupiters Casino. Oaks M on Palmer Townsville features 11 floors of modern, fully self contained studio apartment accommodation complete with washers and dryers – which is ideal for the business and leisure travellers alike. The Metropole Hotel (located on site) is a true Queensland icon which has been reopened and offers conference rooms as well as dining facilities. ... more   less 
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