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All 39 Townsville hotels

Grand Hotel Townsville

4.5 of 5 Hotel   |   8 - 10 Palmer Street, Townsville, Queensland 4810, Australia
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Grand Hotel Townsville
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89%
Ranked #2 of 39 Hotels in Townsville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
matjabsa Melbourne
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194 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne
Top Contributor
100 reviews 100 reviews
21 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 1 week ago

Just over the Victoria Bridge on Palmer Street in South Townsville, the Grand Hotel is in a great location at the beginning of busy Palmer Street. The rooms are modern and well-appointed with a nice little balcony. I had an issue with internet access which was resolved promptly with the bonus of a complimentary bottle of red wine for the... More

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Perth
Contributor
17 reviews 17 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Second time around in Townsville and the stay in this hotel was as good as the last time we stayed here. I picked it partly for the secure parking underneath the first time and made use of it again this time. The room was clean and nicely laid out (we stayed in a different room the first time) and nice... More

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Brisbane, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night on business recently in a one bedroom apartment. Very spacious & well equipped and the bed was very comfortable ! There are plenty of restaurants nearby to counteract the fact that the Grand doesnt have a restaurant itself, and the front desk staff were very welcoming & attentive. My only negative ( if you can call... More

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Our rooms we large and spacious. The beds were so comfortable I had the best night sleep in ages. It is a great location to be able to grab dinner close. The front counter staff were always friendly and helpful. Will be definitely staying here again.

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Toowong
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

i spent three nights in this hotel, and I can not speak highly enough about it.The rooms were very clean, modern and spacious. Everything in the room was in good working order, including a good quality iron. The room was quiet and the staff were pleasent and helpful. Although they do not have a restaurant there is many great places... More

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Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi Norman D, Thank you for taking the time to share your recent experience at Grand Hotel Townsville. The team and I are glad that you enjoyed your stay with us and we truly hope to welcome you back in the near future. Safe travels and again, Thank you. Kind regards Troy Scott General Manager More

Cairns, Queensland, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff are always happy to give a helping hand and The Grand itself is in a prime location with great facilities. The quality of my stay was definitely improved by the quality of the staff by being greeted at the door and having staff that were always more than happy to help.

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Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi Vanessa M, Thank you for your time in sharing your review of Grand Hotel Townsville. I am with you, great service and great staff really makes any hotel stay memorable. We are very lucky here at Grand Hotel Townsville to have such and professional, caring and guest focussed team. I pass on your feedback to the team, they will... More

Bargara, Australia
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay at The Grand one night every month for business. The check in process, secure car parking and accommodation are all outstanding. For the small extra cost I would certainly recommend the use of the Apartment style rooms over the standard hotel rooms. The fridge in the apartments is a bigger size, the kitchenette compact and appropriate, and just... More

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Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi Peter O, Thank you for taking the time to share your experience of Grand Hotel Townsville with the TripAdvisor community and for being a valued regular guest at the hotel. The apartments are great and offer plenty of extra space and amenities. Please be sure to mention to the team that you have a preferred room aspect and we... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here for a night recently. We got this hotel through a mystery deal with Wotif. King bedroom for $99!! Great deal. We arrived late on a Friday evening and the counter staff couldn't do enough for us. A young lad and girl who were so friendly and helpful that we were blown away. Great suggestions... More

Was this review helpful? Yes 2
Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi Jon C, Thank you for sharing your feedback on your recent stay at Grand Hotel Townsville with the Trip Advisor community. Your experience is exactly what we strive to achieve, a nice quiet room, comfy bed, quality offerings with exceptional service. I will be sure to share your review with the team, they love hearing from our guests. Safe... More

Townsville, Australia
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 13, 2014

We stayed just one night here after our wedding as it was close to the venue if our wedding. The room was huge king bed, kitchen, laundry. It was very clean and of good standards. For location and an apartment style hotel I would recommend this to anyone. The price is quite good for the location.

Was this review helpful? Yes 1
Balmain, Australia
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 10, 2014

If your looking for a hotel in Townsville then this place is hard to better, especially for the price. So many hotels and apartments in Townsville are tired and unappealing but the Grand in Palmer St is one of the places to to stay. Close to the town CBD the the staff are friendly and helpful and you can enjoy... More

Was this review helpful? Yes 1
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Additional Information about Grand Hotel Townsville

Address: 8 - 10 Palmer Street, Townsville, Queensland 4810, Australia
Location: Australia > Queensland > Townsville
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Hotel Townsville 4.5*
Number of rooms: 106
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Also Known As:
Grand Mercure Apartments Townsville Hotel Townsville

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