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All 39 Townsville hotels

Grand Hotel Townsville

4.5 of 5 Hotel   |   8 - 10 Palmer Street, Townsville, Queensland 4810, Australia
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Grand Hotel Townsville
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Ranked #2 of 39 Hotels in Townsville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Poppett22 Coolangatta, Australia
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204 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Coolangatta, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

So clean and modern, so nice. Conveniently located in Palmer st, close to restaurants and pubs. Staff were very friendly and helpful. Comfy beds in a good sized room. Would stay here again without hesitation.

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Kelowna, Canada
Top Contributor
57 reviews 57 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a very nice hotel with a comfy bed and updated small, modern room. The front desk staff are very good and professional. Lots of restaurants close by Parking free. Enjoyed the area: walking along the Esplanade and the Strand is very touristy. We paid $137 when we booked with Expedia. Overall, good value for the money. It's a... More

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Sydney, New South Wales, Australia
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I had to travel to Townsville from Sydney as my Father fell ill and was sent to Townsville Hospital. On the 2nd day of my stay he was released and I needed another room for him so he could recuperate. I rang the Grand Hotel from the hospital and although they were almost fully booked they moved people around so... More

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Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I think part of what I like about this hotel is the warm welcome you get on arrival. The staff are really friendly and seem pleased to see you. The rooms are neat and modern and reasonably spacious. The gym is small but quite adequate for a basic workout. The location is great with lots of places to go for... More

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Mackay, Australia
Top Contributor
139 reviews 139 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, we stayed in a one bedroom apartment, very neat, not a bad layout. The location is fantastic, a short stroll to a number of nice restaurants,pubs, casino is 5 mins in a cab, pretty much centrally located to everything. The staff were lovely. I would definitely stay here again.

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Senior Contributor
42 reviews 42 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here recently with a friend as we were in Townsville for a sports event. Booked a double room where he had one room and I had one room. The place was very clean and very well maintained. Staff were helpful and pleasnt. The room was great. My only gripe is when you book a king size bed you expect... More

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Toowoomba Australia
Top Contributor
50 reviews 50 reviews
37 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband & I stayed overnight at this property after a late flight from Brisbane.....we had chosen a "secret hotel" deal on a popular accommodation booking site. Our initial impression was how easy it was to find and how conveniently positioned it was to a myriad of cafes & restaurants. Reception staff were welcoming, despite the late hour and we... More

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean, neat hotel in a great location for restaurants and shops in Townsville. Staff were polite and helpful and pricing of the hotel very reasonable. Definitely recommend breakfast at JAM across the road for an excellent start to the day!

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Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi smile_every_day12, Thank you for taking the time and sharing such a great review of Grand Hotel Townsville on TripAdvisor. I think you summed it up perfectly. Kind regards Troy Scott General Manager More

Toowoomba, Australia
Top Contributor
95 reviews 95 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was an absolute pleasure to stay at the Grand Hotel on a recent business trip. Aside from a great location, spacious, spotless and very comfortable rooms, the staff were absolutely committed to delivering an exceptional customer service experience. At check-in, the staff (Dale and Lorraine), were welcoming and cheerful and made a genuine effort to provide a great first... More

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Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi Malcolm A, Thank you for choosing to stay with us at Grand Hotel Townsville on your recent business trip and for sharing such a positive review. Again we do apologise for the technical issues impacting your Wi-Fi experience and am glad that the team rectified this quickly for you. We are very lucky to have such outstanding staff here... More

Mackay, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visiting Townsville recently and decided to stay on Palmer St. Grand Hotel was absolutely first class. The were friendly and helpful, the room was clean and modern and the location was ideal for an overnight stay. Perfect.

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Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi Scooter7024, Thank you for sharing your feedback with the TripAdvisor community on your recent stay with us at Grand Hotel Townsville. I am glad that you found the staff friendly and helpful and enjoyed our facilities. We hope to welcome you back on your next short break away. Safe Travels and best regards Troy Scott General Manager More

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Additional Information about Grand Hotel Townsville

Address: 8 - 10 Palmer Street, Townsville, Queensland 4810, Australia
Location: Australia > Queensland > Townsville
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Hotel Townsville 4.5*
Number of rooms: 106
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Also Known As:
Grand Mercure Apartments Townsville Hotel Townsville

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