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Grand Hotel Townsville

4.5 of 5 8 - 10 Palmer Street, Townsville, Queensland 4810, Australia
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Grand Hotel Townsville
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Grand Hotel Townsville
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230 reviews from our community

Traveler rating
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    19
    2
    1
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39
66
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67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Brisbane, Australia
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

only stayed one night. The rooms are more like apartments with the bedroom separated by sliding glass. The timber floor was a bit rustic and the bathroom was awkward with two-way doors that clashed. These was a washer/ dryer in the bathroom which might be handy if you had a long stay. Car parking was also awkward - you drive... More 

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Sydney, Australia
Top Contributor
53 reviews 53 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Quick visit this hotel is great....clean, tidy and modern.......but if you want a few days not a great hotel as this hotel really caters for short stays. No service in the hotel what so ever, so a nice quiet afternoon by the pool is without any service, just BYO. Some of the staff we're fabulous and well trained, have to... More 

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Melbourne
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel located right in the middle of the city of Townsville. It provides all the things you need there, staff were very friendly, helpful, in fact, they went all the way out to assist you, it made up everything. While you were away from home, that helps heaps! However, maybe the light in the room was too dark, it gave... More 

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Home Hill, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Again we stayed here and again it was great we wouldn't stay anywhere else staff are friendly and welcoming rooms are spacious and lovely they always have great rates the bed is so comfy I didn't want to get out of it and great location on palmer street

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Bendigo
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 3 nights this week. Had a room with a view and a balcony. Loved it. Can't complain about anything. Room, staff, convenience, location all as we wanted. We could walk to most places and we're happy to come back to our lovely room.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Grand Hotel for a night while in Townsville on business. I found the hotel to be very well maintained, clean and comfortable. The staff were very helpful and while there was no restaurant on site they were able to recommend very good restaurants nearby. They also assisted by opening the gym early for me. The room... More 

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Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi Kevin C, Thank you for taking the time to share your feedback on your recent stay at Grand Hotel Townsville with the TripAdvisor community. I am glad that you found the hotel to your liking and I am glad that the team looked after you. We hope to welcome you back when you are up here on business next.... More 

Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at The Grand a couple of times for work purposes and it is in a great location close to restaurants and shops, the rooms are clean and quite roomy and the reception staff are very friendly and helpful. They remember who you are and always offer a warm greeting when arriving or leaving the hotel and offer... More 

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Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi BindH It is great to hear feedback from our guests, we really appreciate the your time in sharing this with us and the TripAdvisor community. The service team at the hotel are very good at what they do and I am glad that they made you feel very welcomed and looked after you. Our room service offering is going... More 

Bundaberg, Australia
Top Contributor
52 reviews 52 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Location is central to the best restaurants and close to the nightlife. However the hotel is quiet and removed from the noise. The views are not great but the rooms are well appointed in every way. The staff go out of their way to be helpful and cheery. Problems with connecting to the internet resulted in an immediate visit from... More 

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Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi JeriatricJypsy, Thank you for taking the time to share your experience at Grand Hotel Townsville with me and the TripAdvisor community. (Great user name by the way...) We are very lucky to be located right in the heart of Townsville's premier dining precinct and close to everything the region has to offer. But, we are extremely blessed to have... More 

Brisbane, Australia
Top Contributor
52 reviews 52 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here again, 1 bedroom apartment - just great. Staff were fantastic, location perfect and room quality great - highly recommend! Some nice cafes and restaurants which let you charge back to your room.

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Proserpine, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed here a couple of times now and on both occasions have found the service very good. The location is great, being on Palmer Street you have easy access to the local restaurants as well as only being a short walk to Flinders St. If you're feeling energetic it's also not that far to the casino. The rooms... More 

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Additional Information about Grand Hotel Townsville

Address: 8 - 10 Palmer Street, Townsville, Queensland 4810, Australia
Location: Australia > Queensland > Townsville
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Grand Hotel Townsville 4.5*
Number of rooms: 106
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Also Known As:
Grand Mercure Apartments Townsville Hotel Townsville
Hotel Style:
#1 Business Hotel in Townsville
#2 Luxury Hotel in Townsville
#2 Romantic Hotel in Townsville
#2 Family Hotel in Townsville

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