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Grand Hotel Townsville

Certificate of Excellence
8 - 10 Palmer Street, Townsville, Queensland 4810, Australia
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Grand Hotel Townsville
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Grand Hotel Townsville
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243 reviews from our community

Traveler rating
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    19
    2
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39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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  • All months
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Mackay, Australia
Top Contributor
50 reviews 50 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed overnight at The Grand and found it quite pleasant. It is centrally located with a number of restaurants nearby (but not many open for breakfast) and a quick walk over the bridge to CBD areas. Check-in was efficient but we were only told on arrival about a credit card deposit that was required - possibly due revellers in... More 

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Contributor
12 reviews 12 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for a night so we could attend the cowboys game. The hotel is modern and clean with great location. Easy to park and checkin. Close to town and good restaurants......................................

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Senior Contributor
27 reviews 27 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We were instantly impressed by the fast check-in by very friendly, efficient staff. The Hotel was modern and the rooms were very large. The shower and bathroom were of a good size and the shower was 'powerful' to say the least. The gym was new, and all of the kit worked as you would expect. Our car was able to... More 

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Sydney, Australia
Top Contributor
65 reviews 65 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Grand Hotel Townsville for one night's accommodation on a business trip with a group of fellow workers. Check in was efficient, room was well appointed and clean, No dining facilities but a number of very good options surround the hotel. The fitness centre was decently appointed though a bit compact and doesn't take much for all machines... More 

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Mackay, Australia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

More than just a hotel room. Very spacious. We stayed on 3rd floor. Room has open plan kitchen (dishwasher/large fridge/microwave/kettle/toaster/stove), lounge with sleeper couch & big flat screen TVs, dining room, desk study corner with hi-fi, separate bedroom with king bed (very comfortable) with flat screen TVs, ensuite bathroom laundry combo with shower and washer/dryer) and ironing board, iron and... More 

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

In the heart of some great restaurants and easy walking distance to every thing else. We stayed for 3 nights, the request for another pillow was prompt, it was clean and cleaned every day. The room was a good size, not generous and not a box. The reception staff were knowledgeable. I would stay there again.

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Brisbane, Australia
Top Contributor
80 reviews 80 reviews
52 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in a hotel styled room and found it quite comfortable. The hotel is reasonably old but the facilities are well maintained and very clean. The noise levels were great and the hotel is very close to a number of restaurants and cafes as well as the river. The staff at the hotel were outstanding and a great font... More 

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Cairns, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 10, 2015

Perfection is a word I very rarely use but here it comes... Perfection! Everything from the check-in staff to the cleanliness of the rooms to the water pressure in the shower and the black out curtains... Grand Hotel has thought of it all! The location is also fantastic being right on the dining strip with great restaurants all within walking... More 

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Mackay, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 1, 2015

The staff are so professional, friendly and helpful they are just awesome. It's the little things they did that made an overnight trip memorable and wishing I was staying longer. I don't know when I will be back but I wish I could be there right now and I will recommend the Grand Hotel to anyone going to Townsville. Only... More 

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Cairns, Australia
2 reviews
4 of 5 stars Reviewed March 27, 2015

Stayed here for two nights in February and was not disappointed! Staff were amazing- super friendly and helpful. The room was spacious, clean and had everything we needed. Good location, close to many restaurants all within walking distance. Would recommend to family/friends and will definitely be staying here on any further visits to Townsville.

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Amenities