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Grand Hotel Townsville

Certificate of Excellence
8 - 10 Palmer Street, Townsville, Queensland 4810, Australia
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Grand Hotel Townsville
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Grand Hotel Townsville
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239 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Mackay, Australia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

More than just a hotel room. Very spacious. We stayed on 3rd floor. Room has open plan kitchen (dishwasher/large fridge/microwave/kettle/toaster/stove), lounge with sleeper couch & big flat screen TVs, dining room, desk study corner with hi-fi, separate bedroom with king bed (very comfortable) with flat screen TVs, ensuite bathroom laundry combo with shower and washer/dryer) and ironing board, iron and... More 

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

In the heart of some great restaurants and easy walking distance to every thing else. We stayed for 3 nights, the request for another pillow was prompt, it was clean and cleaned every day. The room was a good size, not generous and not a box. The reception staff were knowledgeable. I would stay there again.

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Brisbane, Australia
Top Contributor
80 reviews 80 reviews
52 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in a hotel styled room and found it quite comfortable. The hotel is reasonably old but the facilities are well maintained and very clean. The noise levels were great and the hotel is very close to a number of restaurants and cafes as well as the river. The staff at the hotel were outstanding and a great font... More 

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Cairns, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfection is a word I very rarely use but here it comes... Perfection! Everything from the check-in staff to the cleanliness of the rooms to the water pressure in the shower and the black out curtains... Grand Hotel has thought of it all! The location is also fantastic being right on the dining strip with great restaurants all within walking... More 

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Mackay, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff are so professional, friendly and helpful they are just awesome. It's the little things they did that made an overnight trip memorable and wishing I was staying longer. I don't know when I will be back but I wish I could be there right now and I will recommend the Grand Hotel to anyone going to Townsville. Only... More 

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Cairns, Australia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights in February and was not disappointed! Staff were amazing- super friendly and helpful. The room was spacious, clean and had everything we needed. Good location, close to many restaurants all within walking distance. Would recommend to family/friends and will definitely be staying here on any further visits to Townsville.

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2 reviews
5 of 5 stars Reviewed March 14, 2015 via mobile

This is the second occasion I have stayed at the Grand Hotel Townsville. Usually I stay with the IHG chain where possible to obtain rewards points however the location, service, and standard of accommodation at the Grand Hotel is second to none in Townsville. The rooms are fantastically appointed and and well maintained. The service provided by the staff is... More 

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1 review
5 of 5 stars Reviewed March 14, 2015

I've stayed here twice now and just can't go past the Grand. Super friendly staff and an amazingly competitive rate at check in! Lovely rooms, both the standard and apartment style. Clean, crisp and with a touch of luxury. The quieter end of Townsville's Southbank with many dining options just below. This is the place to stay!

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London, United Kingdom
Top Contributor
68 reviews 68 reviews
39 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 4, 2015 via mobile

My husband and I stayed for one night in early March 2015 and were not disappointed. It is perfectly located on Palmer Street so there were great restaurants and pubs all within walking distance, try the Brewery at happy hour and Jam Corner for breakfast. On arrival, we were blown away by the friendliness of the staff. We were offered... More 

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Brisbane, Australia
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 28, 2015 via mobile

only stayed one night. The rooms are more like apartments with the bedroom separated by sliding glass. The timber floor was a bit rustic and the bathroom was awkward with two-way doors that clashed. These was a washer/ dryer in the bathroom which might be handy if you had a long stay. Car parking was also awkward - you drive... More 

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