We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel Townsville

Certificate of Excellence
8 - 10 Palmer Street, Townsville, Queensland 4810, Australia
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Grand Hotel Townsville
Professional photos View all
Browse nearby
Grand Hotel Townsville
Add Photo Write a Review

249 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    114
    111
    20
    2
    2
See reviews for
39
77
17
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (249)
  • Mar-May only
    (57)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (59)
All months
1 review
1 of 5 stars Reviewed 1 week ago

I booked a week ago for two nights accommodation,at check in we were told there was no car parks available and had to park the car a block away on the street . As for the room it's very nice , a great place to stay in in Townsville just don't bring your car

Was this review helpful? Yes
Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi Iphone63, Thank you for taking the time to share your recent experience with the TripAdvisor community. I am glad that you found the room and the hotel a great place to stay. We are sorry and disappointed that due to the car park being full when you arrived it has impacted on your overall stay with us. Grand Hotel... More 

Brisbane, Australia
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for business, hotel comfort was amazing and is very good value. Staff were very nice and helpful. Room service breakfast was quality and the location was also great amongst many restaurants and cafes.

Was this review helpful? Yes
Coolangatta, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to have a weekend getaway. Good location, very friendly, helpful staff and beautifully appointed apartment. Bed so comfortable and beautiful bed linen, great when you need to catch up on some sleep. Only downside was I thought the pool had a spa attached as this is what is advertised - but unfortunately just cold water from the main... More 

Was this review helpful? Yes
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 27, 2015

Stayed for one night for a weekend getaway. The hotel had a free upgrade deal so for the price of a room we got a one-bedroom suite. The room was spacious with a kitchenette which had everything you would need. The living area had a huge luggage rack with drawers underneath to put your shoes, this was a nice feature... More 

Was this review helpful? Yes
Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi Nole82, Thank you very much for taking the time to share such a detailed review of Grand Hotel Townsville with the TripAdvisor community. I am glad that we were able to look after you. If you are visiting the region again, please do not hesitate to let me know and I will arrange a room with a view across... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 24, 2015

Stayed for 2 nights for a weekend getaway, the service was great and rooms are nice. Spacious and modern. Dose however need some new age technology installed into rooms. Bed is lovely and great amount of blankets and pillows. The breakfast that can be ordered I would give a miss next time. Overall a very good experience

Was this review helpful? Yes
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed May 23, 2015

The staff at reception are friendly, fast and helpful. Rooms and facilities are first class. Central location - best restaurants and pubs in the same street address as the hotel. Short walk to the city and not too far to the beaches either.

Was this review helpful? Yes
Brisbane, Queensland, Australia
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 21, 2015

Stayed for an overnight at the hotel to attend the football. Room is spacious and clean. Staff were all friendly and helpful. Bed was comfortable. Only let down was the breakfast voucher, I highly recommend going to Jam corner and not the alternative as the buffet breakfast was disgusting.. But this is not run by the grand so it can... More 

Was this review helpful? Yes 2
Mackay, Australia
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 20, 2015

We stayed overnight at The Grand and found it quite pleasant. It is centrally located with a number of restaurants nearby (but not many open for breakfast) and a quick walk over the bridge to CBD areas. Check-in was efficient but we were only told on arrival about a credit card deposit that was required - possibly due revellers in... More 

Was this review helpful? Yes
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 17, 2015

Stayed for a night so we could attend the cowboys game. The hotel is modern and clean with great location. Easy to park and checkin. Close to town and good restaurants......................................

Was this review helpful? Yes
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 11, 2015

We were instantly impressed by the fast check-in by very friendly, efficient staff. The Hotel was modern and the rooms were very large. The shower and bathroom were of a good size and the shower was 'powerful' to say the least. The gym was new, and all of the kit worked as you would expect. Our car was able to... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

91 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (5)
Viewed
Dining (3)
Viewed
Bathroom (4)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (71)
Viewed
Room/suite (23)
Viewed
Dining (4)
Viewed
Hotel & grounds (19)
Viewed
Bathroom (3)
Viewed
Pool/beach area (2)
Viewed
Other (20)
Check In Check Out
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay