We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel Townsville

Certificate of Excellence
8 - 10 Palmer Street, Townsville, Queensland 4810, Australia
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Grand Hotel Townsville
Professional photos View all
Browse nearby
Grand Hotel Townsville
Add Photo Write a Review

255 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    116
    112
    23
    2
    2
See reviews for
40
78
18
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (255)
  • Mar-May only
    (57)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (59)
All months
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is the second time we have stayed here and still love it. The beds are massive and the rooms are very spacious. I am always impressed by the cleanliness and hospitality. I will definitely be visiting here again. Thanks for a great stay!!!

Was this review helpful? Yes
Brisbane Queensland
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed here a number of times over the past four years and the rooms are always comfortable and the desk staff friendly. The room we are in presently, is compact but very well appointed. The only drawback would be a very narrow balcony which has a solid cement barrier rather than glass or railings.

Was this review helpful? Yes
Newcastle,Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

First of all let me say that the staff are wonderful and their service is outstanding. Great location too. As a previous review mentioned, double door entry is weird. We stayed in a one bedroom apartment. Had a full size fridge and cooking facilities (not that you would use them as there are numerous restaurants within walking distance). Nice size... More 

Was this review helpful? Yes
Sydney
Level Contributor
70 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

This is not a bad place. It is comfortable, the staff are very friendly, it is in a very good location, the rooms are large and clean and bathrooms are good. But it is not really an amazing place either. For example, it has no catering on site at all, not even a place to get a coffee or snack... More 

Was this review helpful? Yes 1
Bunbury, Australia
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

The Grand in Townsville is an older property that has been renovated. It is in the city and is close to shopping and restaurants. The rooms are large and functional. Staff are friendly and helpful ... So found the property functional. Just couldn't get excited about the place. If you are looking for a standard property in a good spot... More 

Was this review helpful? Yes
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm a regular to Townsville and have always stayed here. Everyone is so polite and professional from the desk to Housekeeping. Good sized rooms and great beds. And I'm liking the new pillow menu. Pool isn't the best, but hey, that's what the beach and getting out to the reefs for, but it does the job if you just want... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed June 26, 2015

I booked a week ago for two nights accommodation,at check in we were told there was no car parks available and had to park the car a block away on the street . As for the room it's very nice , a great place to stay in in Townsville just don't bring your car

Was this review helpful? Yes
Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi Iphone63, Thank you for taking the time to share your recent experience with the TripAdvisor community. I am glad that you found the room and the hotel a great place to stay. We are sorry and disappointed that due to the car park being full when you arrived it has impacted on your overall stay with us. Grand Hotel... More 

Brisbane, Australia
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 22, 2015

Stayed for business, hotel comfort was amazing and is very good value. Staff were very nice and helpful. Room service breakfast was quality and the location was also great amongst many restaurants and cafes.

Was this review helpful? Yes
Coolangatta, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 16, 2015

Great place to have a weekend getaway. Good location, very friendly, helpful staff and beautifully appointed apartment. Bed so comfortable and beautiful bed linen, great when you need to catch up on some sleep. Only downside was I thought the pool had a spa attached as this is what is advertised - but unfortunately just cold water from the main... More 

Was this review helpful? Yes
Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed May 27, 2015

Stayed for one night for a weekend getaway. The hotel had a free upgrade deal so for the price of a room we got a one-bedroom suite. The room was spacious with a kitchenette which had everything you would need. The living area had a huge luggage rack with drawers underneath to put your shoes, this was a nice feature... More 

Was this review helpful? Yes
Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi Nole82, Thank you very much for taking the time to share such a detailed review of Grand Hotel Townsville with the TripAdvisor community. I am glad that we were able to look after you. If you are visiting the region again, please do not hesitate to let me know and I will arrange a room with a view across... More 

Questions? Get answers from hotel staff and past guests. Ask a question

136 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (5)
Viewed
Dining (3)
Viewed
Bathroom (4)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (116)
Viewed
Room/suite (44)
Viewed
Dining (10)
Viewed
Hotel & grounds (22)
Viewed
Bathroom (3)
Viewed
Pool/beach area (2)
Viewed
Other (35)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Townsville hotels
0.5 mi away
City Oasis Inn
City Oasis Inn
#6 of 41 in Townsville
4.0 of 5 stars 210 reviews
0.4 mi away
Oaks M on Palmer
Oaks M on Palmer
#7 of 41 in Townsville
4.0 of 5 stars 296 reviews
0.3 mi away
Allure Hotel & Apartments
Allure Hotel & Apartments
#5 of 41 in Townsville
4.5 of 5 stars 81 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Jupiters Townsville Hotel & Casino
0.0 mi away
Oaks Gateway on Palmer
Oaks Gateway on Palmer
#10 of 41 in Townsville
4.0 of 5 stars 254 reviews
0.2 mi away
Holiday Inn Townsville
Holiday Inn Townsville
#17 of 41 in Townsville
4.0 of 5 stars 392 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay