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All 39 Townsville hotels

Grand Hotel Townsville

4.5 of 5 Hotel   |   8 - 10 Palmer Street, Townsville, Queensland 4810, Australia
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Grand Hotel Townsville
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89%
Ranked #3 of 39 Hotels in Townsville
Certificate of Excellence 2014
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186 reviews from our community

Traveler rating
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    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here for a night recently. We got this hotel through a mystery deal with Wotif. King bedroom for $99!! Great deal. We arrived late on a Friday evening and the counter staff couldn't do enough for us. A young lad and girl who were so friendly and helpful that we were blown away. Great suggestions... More

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Townsville, Australia
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed just one night here after our wedding as it was close to the venue if our wedding. The room was huge king bed, kitchen, laundry. It was very clean and of good standards. For location and an apartment style hotel I would recommend this to anyone. The price is quite good for the location.

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Balmain, Australia
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If your looking for a hotel in Townsville then this place is hard to better, especially for the price. So many hotels and apartments in Townsville are tired and unappealing but the Grand in Palmer St is one of the places to to stay. Close to the town CBD the the staff are friendly and helpful and you can enjoy... More

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Bribie Island, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall this was a good quality hotel. Room facilities are excellent as are the friendly staff. Great location on Palmer Street with plenty of places to relax and dine at. Although the hotel does not have a restaurant there are several places that can be charged back to the room close by. I would also recommend the pub directly across... More

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Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi Mark H, Thank you for taking the time to share your feedback on your recent stay at Grand Hotel Townsville with the TripAdvisor community. I am glad that you liked our offerings, staff and location and hope that you were able to enjoy the surrounding highlights of Townsville. Safe travels and we hope to welcome you back next time... More

Brisbane, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The room I was allocated was on the lower levels facing Dibbs Street. The room was dark and I could hear the shower activities in the room above. The rooms have two rooms coming off a single entry door, so the comings and goings can be heard of the room next door. Foyers are wide, but a bit gloomy. The... More

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Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi AnneMG2014, Thank you for taking the time to share your detailed feedback on your recent stay with us. There are certainly different aspects and views across the hotel and hope that on your next visit to Townsville that you let me know and I will arrange a room that better suits your preferences being nice, light and bright. Regarding... More

Toronto, Canada
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Everything from microwave and small kitchen, washer/dryer and lots of space make it comfortable and a bargain at the price. No real views but that's not why you go to Grand Hotel. Proximity to attractions, beaches, great restaurants along Palmer make it attractive.

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Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi Jim C, I am glad you enjoyed your stay with us at Grand Hotel Townsville. I agree, our rooms and apartments have everything you need to have a great, comfortable and seamless stay in Townsville. The rooms are clean, modern, location could not be better and service is exceptional. Regarding views, there are some rooms with great views over... More

Sydney, Australia
Top Contributor
116 reviews 116 reviews
66 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the 3rd hotel I have stayed in in Townsville. The room was good - decent size, but small desk and work area. I liked the fact that I had a quiet room and could get fresh air all day and night, but the converse side of that was the view ... A car park! The bathroom was good... More

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Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi 2093, Thank you for your review and sharing this with the TripAdvisor community. I am glad that you found the room comfortable during your stay and the team to be friendly. Next time you visit please do not hesitate to let us know, we have rooms and apartments with various views and outlooks. Many of the restaurants surrounding the... More

brisbane
Top Contributor
67 reviews 67 reviews
22 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed August 27, 2014

Stayed here recently for 2 nights. Checking in was quick and friendly. We chose the secured undercover parking which was A$10 for the 2 nights. The room itself was very clean and the balcony which overlooked Palmer Street was large enough to actually have a table and chairs out there. The bed was good, we had to ring for an... More

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Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi CarolMarie13, Thank you for your review on TripAdvisor of your recent stay here at Grand Hotel Townsville. I am glad that you enjoyed the hotel and its facilities. We do have different views and outlooks available and can arrange one for you away from Palmer Street should you prefer, just let us know when you are travelling back to... More

whitianga
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 26, 2014

Was referred to this hotel from the local Information Site. Enjoyed our two days in Townsville and staying at this hotel. Very nice décor and bathroom and good to get fresh linen each day. Spoilt for choice for a restaurant in the evening - so handy to the hotel. Would stay here again.

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Troy S, General Manager at Grand Hotel Townsville, responded to this review

Hi denlynWhitianga, Thank you for taking the time to share such a pleasant review of your stay at Grand Hotel Townsville on TripAdvisor. We hope to welcome you back again in the future. Kind regards and safe travels. Troy More

Maroochydore, Australia
Top Contributor
57 reviews 57 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 22, 2014 via mobile

We stayed at the grand for work, two nights, great price. The room looked like it had been recently renovated, really lovely bathroom & decor but the painting was a bit shoddy. We found it tricky to find the light switches. Great size room, plenty of room. The only fault with the bathroom was the shower which was gorgeous, as... More

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Additional Information about Grand Hotel Townsville

Address: 8 - 10 Palmer Street, Townsville, Queensland 4810, Australia
Location: Australia > Queensland > Townsville
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Hotel Townsville 4.5*
Number of rooms: 106
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Also Known As:
Grand Mercure Apartments Townsville Hotel Townsville

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