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Surfers Aquarius

Certificate of Excellence
4-12 Old Burleigh Road, Surfers Paradise, Queensland 4217, Australia
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Surfers Aquarius
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Certificate of Excellence
A recent review
3 of 5 stars Reviewed November 12, 2012
Mike1811027 Auckland Region, New Zealand
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100 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Surfers Aquarius
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Auckland Region, New Zealand
Senior Contributor
48 reviews 48 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 12, 2012

This property is large (40 stories) wonderfully located with absolute beachfront access and with great facilities. Sadly the front of house staff let this property down. Almost to a person everyone of them I observed were either rude, unhelpful or just plain disinterested. This is a shame as the property itself is great. The apartment we had was 2 bedrooms... More 

Was this review helpful? Yes 2
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 11, 2012

Upon arrival we were told we had be upgraded to a two bedroom apartment (however we were told not to use the second bedroom & bathroom). The apartment was very spacious with amazing views of the city and beach. Great location; on the beach and only about a 15 - 20 minute walk to Cavil Avenue. The hotels interior is... More 

Was this review helpful? Yes 1
Melbourne
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 5, 2012

Great position to stay in Surfers - away from the main strip, so much quieter & low "crazies" factor!, and right on the beach is fantastic. However, the building is looking very tired, balcony rails in poor condition, some rust & mould in the bathroom, staff were OK but not over-friendly.

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 3, 2012

Nice by the beach ,clean these are the good things But the staff just do not care made you feel you were being a pain if you asked for any info eg buses never would said good morning/evening.think the staff need a hoilday and stay some were thay would show them what good service is ,would never stay there again.

Was this review helpful? Yes 4
Noumea, New Caledonia
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 27, 2012

I stay with my family from 19/12/11 au26/12/11 15A in the apartment was deplorable. Misalign door was very difficult to shut with the safety catch off. Bedroom 1: door cupboards broken air conditioner cover missing, torn carpet, window very difficult to open and closed. Bedroom 1 Bathroom: shower broken, broken towel, light mirror held up with tape, broken soap dish,... More 

Was this review helpful? Yes 5
Wellington, New Zealand
Top Contributor
182 reviews 182 reviews
16 hotel reviews
206 helpful votes 206 helpful votes
5 of 5 stars Reviewed September 24, 2012

I have stayed in some nice places on the Gold Coast, but do love to shop around and try different places each time. I did look at other properties this time as well, but simply HAD to come back here after the stay I had in February. This was my second stay at Surfers Aquarius and I have to again... More 

Was this review helpful? Yes 3
Auckland, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 15, 2012

Fabulous Hotel,we had a great time, very friendly and helpful staff, the pools and sauna were great, right on the beach front with a view to die for.Great beach walk to Surfers for breakfast .We will be back next year

Was this review helpful? Yes 2
Melbourne, Victoria, Australia
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 29, 2012

Fabulous location right on the beach, a bit of a walk into Surfers Paradise and Broad Beach with kids but managed, big 2 bedroom apartment with amazing views over the ocean, nice pool area well heated indoor pool and spas,just a few minute walk away is the North Cliff surf club great food.Enjoyed our stay and would return.

Was this review helpful? Yes 3
Melbourne, Australia
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 28, 2012

Just spent three days here and had a great time. On the 29th floor with fantastic views right on the water. Half way between Surfers Paradise and Broadbeach. Two bedroom apartment. Easy walk to shops and restaurants.

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