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All 74 Surfers Paradise hotels

Cascade Gardens Holiday Apartments

26-32 Monaco Street, Surfers Paradise, Queensland 4217, Australia
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Cascade Gardens Holiday Apartments
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Ranked #55 of 74 hotels in Surfers Paradise
A recent review
5 of 5 stars Reviewed July 18, 2014
Ryan S Wanganui, New Zealand
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  • Reviews (25)
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25 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Wanganui, New Zealand
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 18, 2014

Don't be put off by negative reviews !! If you want high end luxury accommodation with staff constantly falling over you trying to sell you holiday extras you should go elsewhere and pay the price. Don't come here with unreasonable expectations then slag it off in this forum for complainers. Here you'll find a spacious, well appointed apartment at a... More

Was this review helpful? Yes 3
Greenwell Point, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2014

Great for families with children . The manager did go out of her way for us. The only complaint is the bed was really hard. Great type of accommodation to use for a home base for a holiday. It's not to far from public transport if you are going to the themed parks

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed May 2, 2014

My family and I have been accommodated in the apartment from 20th April to 30th April. The staff at the reception was helpful and pleasant, furthermore the technical team was rather efficient. They would always try to respond to our need even after operating hours. Overall Cascade Garden Apartment was value for the money.

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 26, 2014

We booked a 5 day stay after being given a voucher by Family. Voucher for $80 we had to pay an additional $300. Upon entering, it did not look in good shape. Very poorly maintained. The table was so sticky that a plastic bag stuck to it and the colour came out. I had to put a cushion on the... More

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Senior Contributor
25 reviews 25 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 26, 2014

The apartment is easy to locate, near to broadbeach beach, Louise , the manager is very helpful, The unit is very clean and have adequate facilities( cooking,utensils etc), nice pool , parking space is big enough for mpv, the room ,kitchen and bathroom have enough space and have great green surrounding and also very near to cascade garden.

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Gold Coast, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 20, 2014

Management are very rude.... Male manager very cranky and witnessed yelling at young children and threatening guests female manager not very helpful rude and dont serm to care about any concerns. Stairwell very dirty.... apartment very dirty floors sticky... NOT A CHILD FRIENDLY PLACE Management do not like any noise and will call security if they hear noise. Best thing... More

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 23, 2013 via mobile

Blood stained pillow and sheet in friends apartment, faulty washing machine and dirty dishes and cutlery in my apartment, pool toilet no cleaned in the three days we stayed there, dried urine on the seat and puddles of urine on the floor. Raised concerns with management and they were handled terribly, immature manager with no idea about customer satisfaction and... More

Was this review helpful? Yes 4
Sydney, Australia
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 17, 2013

We stayed Thursday - Sunday in June 2013 and we were very pleasantly surprised with how nice the apartment was. For the price we were expecting a lot less. The apartment was very clean and tidy with 2 bedrooms and 2 bathrooms – main with ensuite. It had a large lounge room over looking the pool and spa which was... More

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Werribee, Victoria, Australia
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 27, 2013 via mobile

Staff were wonderful. Apartment looked nice. Didn't like that our apartment was on top of the driveway as we kept hearing the gate opening. Wish they would give us more toilet paper as we only had one roll to share for both of the toilets. There was no coffee or sugar but said in the book there was. Try to... More

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Port Douglas, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2012

My family booked through the internet - we were a bit worried aferwards when we saw some of the negative review son tripadvisor!. However, the apartment was more than adequate considering what we paid.It had 2 bathrooms and 2 bedrooms so for a family of 4 ideal. The pool looked inviting but the weather was cold and rainy so didn't... More

Was this review helpful? Yes 1
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Additional Information about Cascade Gardens Holiday Apartments

Address: 26-32 Monaco Street, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range (Based on Average Rates): $
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Also Known As:
Cascade Gardens Holiday Apartments Gold Coast/Surfers Paradise

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